Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10694458March 16, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694562March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694644March 16, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694683March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART NEEDED TO REMEDY THE FAILURE WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 5/12/15*CN UPDATED 06/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694255March 14, 2015
EQUIPMENT ADAPTIVE/MOBILITY
LETTER FROM CHRYSLER CORP, DATED 9/15/14, SUBJECT L25/NHTSA 14V-373, TITLES,"IMPORTANT SAFETY RECALL" STATED THAT THE PROBLEM IS " UPON STARTING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) MAY NOT FULLY SEAT IN THE "ON" POSITION......CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE....SIMPLY CONTACT YOUR CHRYSLER DEALER TO SCHEDULE AN APPOINTMENT. MY DEALER IS, DOUGLAS JEEP CHRYSLER DODGE, 2382 S. TAMIAMI TRAIL, VENICE, FL 34293. PHONE IS 941-484-8300. I HAVE CONTACTED THIS DEALER THREE TIMES AND THEY ALWAYS TELL ME CHRYSLER STILL HAS NOT FURNISHED THEM WITH THE REQUIRED PARTS. IT HAS NOW BEEN OVER 6 MONTHS SINCE I RED THE NOTICE. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693601March 11, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE DETENT NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693221March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693230March 10, 2015
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING THE VAN ON A MAJOR ROAD AT 45-50 MPH, WHEN THE ENGINE CUT OUT. POWER STEERING WAS DISABLED, I WAS ABLE TO PULL VAN OFF ONTO SIDE STREET AND RESTART. I DON'T KNOW IF FOB SWITCHED TO ACC OR OFF, I WAS JUST UPSET IT STALLED ON MAJOR ROAD. PER ARTICLE I HAVE READ, FOB CAN MOVE OUT OF PLACE IF RIDE IS BUMPY, WELL I LIVE IN MICHIGAN WHERE POT HOLES ARE SOMETIMES UNAVOIDABLE. ROAD WAS BUMPY THAT I WAS TRAVELING ON. I KNOW THEIR IS A RECALL ON VAN L25 FOR THE IGNITION SWITCH, I HAVE SINCE REMOVED THE FOB FROM MY KEY RING AND WILL ONLY DRIVE WITH FOB IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679158March 10, 2015
ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. RECALL # 14V373000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693014March 9, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692317March 5, 2015
AIR BAGS
WHILE I WAS DRIVING MY VAN THE AIRBAGS WERE DEPLOYED FOR NO REASON. NOTHING HIT THE VEHICLE, NOR WAS IT INVOLVED IN ANY KIND OF STRIKE. THE CURTAIN AIRBAGS ONLY DEPLOYED, AND STRUCK ME QUITE HARD IN THE HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692344March 5, 2015
ENGINE
PULLED ONTO LEMAY FERRY ROAD FROM FORDER ROAD (63129) AT THE LIGHT. AS SOON AS I GOT ONTO LEMAY FERRY RD. GOING SLOW IN TRAFFIC, THE ENGINE CUT OUT AND DIED SUDDENLY WITH NO WARNING. I HAD NO EXTRA KEYS ON WITH THE KEYFOB AND NOTHING BUMPED THE IGNITION. THERE WAS NOT A BUMP IN THE ROAD. THIS HAS HAPPENED MANY TIMES SINCE I BOUGHT THE VEHICLE NEW IN 2009 AND HAS BEEN REPORTED REPEATEDLY TO CHRYSLER SINCE THAT TIME. ALTHOUGH THERE IS NOW A RECALL, THE PARTS ARE APPARENTLY UNAVAILABLE AND I HAVE BEEN ON THE LIST FOR REPAIR WITH THE DEALER SINCE THE RECALL WAS ANNOUNCED. THIS IS A RIDICULOUS WAY TO HANDLE THE SAFETY OF THE PUBLIC. OBVIOUSLY, CHRYSLER IS NOT THAT CONCERNED ABOUT US. IT ALSO HAPPENED AT HIGHWAY SPEED IN THE DARK LAST FALL WHEN I ACCIDENTALLY DID BUMP THE FOB WHILE SCRATCHING A MOSQUITO BITE ON MY KNEE. RIDICULOUS!!!! DANGEROUS!! LAWSUITS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691814March 3, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING AT SPEED OF 40 ON STRAIGHT ROAD ENGINE SUDDENLY STALLS OUT CAUSING STEERING TO FAIL CREATING NEED FOR SUDDEN STOP BEFORE TOTAL LOSS OF CONTROL. HAPPENS WITH WARNING. THIS IS THE 3RD TIME IN 3 MONTHS THIS HAS HAPPENED. CALLED DODGE DEALER AND CHRYSLER CORPORATE AND THEY SAY THERE IS A RECALL THAT IS SIMILAR FOR THE IGNITION SWITCH, BUT NO PART AVAILABLE AND NO ESTIMATE WHEN. THEY ADVISE USING FOB WITHOUT KEYS ATTACHED. THIS LAST OCCURRENCE OCCURRED WITH NO KEYS ATTACHED, ONLY THE FOB IN THE IGNITION, SO THEIR WORK AROUND DOES NOT WORK. NOTE THE ONLY WAY WE EVEN KNOW IT HAS STALLED IT THE SUDDEN LOSS OF STEERING, UNTIL WE CAN GET IT STOPPED AND REALIZE THE ENGINE IS NOT RUNNING. THERE IS NO OTHER WARNING ITS ABOUT TO HAPPEN. TIME BETWEEN THE THREE OCCURRENCES WERE EARLY DEC 2014 FOR FIRST OCCURRENCE, 1 WEEK LATER FOR SECOND OCCURRENCE, 2.5 MONTHS LATER FOR 3RD OCCURRENCE. A FIX IS NEEDED IMMEDIATELY FOR THIS AND IT SEEMS THIS "RECALL WITHOUT A FIX" IS JUST SITTING THERE INDEFINITELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691843March 3, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691460March 2, 2015
ELECTRICAL SYSTEM
RECEIVED IMPORTANT SAFETY RECALL FOR FOBIK ON VEHICLE IN LATE SEP 2014 (6 MONTHS AGO). FOBIK CAUSES CONTINUED PROBLEMS (NOT SEATING CORRECTLY, GETTING STUCK IN ACCESSORY MODE, NOT ALLOWING VEHICLE TO START). DEALER CAN'T REPAIR DUE RECALL L25/NHTSA 14V-373 (THEY NEED THE SAME PART THAT REMAINS, AS OF THIS DATE, 'UNAVAILABLE'. HOW LONG DOES AN 'IMPORTANT SAFETY RECALL' GET TO LANGUISH BEFORE IT IS A PRIORITY FOR REPAIR? 6 MONTHS CERTAINLY DOES NOT INFER 'A SAFETY PRIORITY'. WHY ISSUE A SAFETY RECALL NOTICE MONTHS BEFORE THE REMEDY PART IS AVAILABLE TO ENABLE A REPAIR? THIS SEEMS A BIT BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691450March 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691020February 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691049February 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691085February 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 4/15/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690801February 26, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DASH LIGHTS INDICATING FAILURE OF STABILITY CONTROL AND BRAKE FORCE HELP HAVE ILLUMINATED AND WON'T RESET. MECHANIC STATES VEHICLE REQUIRES STEERING ANGLE SENSOR. GETTING PART FOR REPAIR SEEMS TO BE DIFFICULT. THIS IS A SAFETY ISSUE IN MY AREA AS ROADS ARE HEAVILY COVERED IN SNOW AND ICE FOR MONTHS AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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