Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#759075March 7, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE GEN3 SEATBELTS THAT ARE IN QUITE A FEW FAMILY VEHICLES ARE KILLING PEOPLE! THEY ARE REELEASE WITH TOO LITTLE PRESURE. HOW ARE THESE BELTS SUPPOSE TO KEEP OUR CHILD SEATS SAFELY SECURE? WE NEED TO GET THE MESSAGE OUT TO ALL AND WE NEED TO GET THESE FIXED! I USE THESE BELTS EVERYDAY FOR MY TWO LITTLE GIRLS, WHO ARE MY WORLD! THEIR SAFETY MEANS THE WORLD TO ME, AND I WILL NOT REST UNTIL THE MESSAGE IS OUT TO ALL THAT THESE SEATBELTS ARE DANGEROUS AND NEED TO BE RECALLED IMEDIATELY! PLEASE HELP ME!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004782February 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPON SLOWING DOWN TO MAKE A TURN OR WHEN ENTERING AN INTERSECTION, VEHICLE WILL COMPLETELY SHUTDOWN. CONSUMER NOTICED THAT WHEN THIS OCCURS OIL LIGHT ILLUMINATES. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564352February 15, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLES ELECTRICAL SYSTEM HAS CONSISTENTLY AND RAPIDLY CONSUMED BATTERIES, ALL BATTERIES WERE UNABLE TO BE INSTALLED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758035February 10, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VEHICLE SPEED CONTROL, AIR BAGS
ELECTRICAL CONNECTION, CLOCKSPRING, FOR THE AIR BAG FAILED. AIRBAG, HORN, AND CRUISE CONTROL INOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757897February 7, 2002
SEATS
THIS IS THE DESCRIPTION TO THE BEST OF MY ABILITY (WITHOUT PICTURES) TO EXPLAIN THE PROBLEM. I AM FORWARDING A COPY OF THE COMPLAINT I ENLISTED WITH CENTURY/GRACO CHILDRENS PRODUCTS. THIS IS A VERY SERIOUS CONCERN IN THAT THERE IS NO WAY POSSIBLE THAT ANY OF THE CAR SEATS IN THIS CATAGORY COULD BE ANY MORE FUNCTIONAL OR LESS DANGEROUS THAN THE ONE I HAVE. THE REASON IS THAT ALL THE CAR SEATS HAVE THE SAME PLASTIC USED FOR THE BASES. HERE IS THE ATTACHED MEMO: I HAVE A VERY SERIOUS CONCERN WHICH WAS RECENTLY BROUGHT TO MY ATTENTION. THE CAR SEAT BASE IN REFERENCE TO THE CAR SEAT MODEL STATED ABOVE HAS A SERIOUS STRUCTURAL DEFECT. WHEN OUR LOCAL DODGE DEALERSHIP WAS INSTALLING OUR CAR SEAT IN OUR NEW VEHICLE THE BASE WOULD NOT ANGLE PROPERLY. WHEN THE BASE WAS EXAMINED BY THE INSPECTOR, SHE DISCOVERED THE PLASTIC ON THE BASE WAS SEVERLY BENT IN TWO PLACES COMPRIMISING ITS SAFETY AS WELL AS ITS COMFORT FOR THE CHILD. THE AREA IN QUESTION IS THE PIECE THAT ELEVATES THE FRONT OF THE CAR SEAT (IN THIS CASE THE PIECE IN QUESTION IS DARK BLUE). IN ADDITION TO THIS PIECE, THE WHITE PLASTIC PIECES WHICH STAND OUT FROM THE SIDE IN THE AREA OR CHANNEL IN WHICH THE "BLUE" PIECE SLIDES IN AND OUT OF IS BENT ON EACH SIDE. THIS IS A HUGE CONCERN IN THAT THIS CANNOT BE THE ONLY ONE OUT THERE THAT IS THIS WAY. HOW MANY PEOPLE DO YOU KNOW THAT WOULD PERIODICALLY LOOK AT THE BOTTOM OF THERE BASE TO CHECK THIS OUT? THIS IS A MAJOR AND VERY SERIOUS CONCERN. PLEASE ADVISE AS TO REPLACING MY BASE FOR ME. I HAVE THE ABILITY, IF YOU NEED ME TOO TO SEND DIGITAL PHOTOS OF THE AREA IN QUESTION. PLEASE PROVIDE ME AN EMAIL ADDRESS AND I WILL BE MORE THAN HAPPY TO DO THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757824February 5, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
THE FRONT WINDSHIELD WIPER COMES ON WITHOUT MY INTERVENTION. SOMETIMES THIS SCARES ME SO BAD, MY HEART JUST STARTS TO RACE. I FEAR THAT ONE OF THESE TIMES IT MIGHT CAUSE AN ACCIDENT. I WISH DODGE WOULD PUT OUT A RECALL ON THIS ITEM SINCE I SAW IT MENTIONED FREQUENTLY ON YOUR WEBSITE BY OTHER DODGE GRAND CARAVAN OWNERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757758February 4, 2002
VEHICLE SPEED CONTROL, AIR BAGS
CLOCK SPRING ASSY. FAILED DUE TO MANUFACTURER DEFECT. IT CAUSES AIR BAG LIGHT TO COME ON DISABLING AIR BAG, CRUISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003128January 29, 2002
AIR BAGS, VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
WHILE DRIVING CLOCK SPRING BECAME INOPERABLE, FORCING AIR BAG TO DISENGAGE, AND HORN TO BECOME INOPERABLE ALONG WITH CRUISE CONTROL. ALSO WINDSHIELD WIPERS WHEN USED AT HIGH SPEED COMPLETELY SHUTDOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757378January 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS TURN ON WHEN NOT SELECTED, AND IS VERY DISTRACTING, AND HAS ALMOST RESULTED IN SEVERAL ACCIDENTS. SOME OF MY FRIENDS WHICH ALSO OWN CARAVAN/VOYAGER HAVE HAS THE SAME PROBLEM AND HAVE HAD THE SWITCH REPLACED NUMEROUS TIMES TO NO AVAIL. I THINK DODGE NEEDS TO REDISGN THE SWITCH, AND RECALL ALL THE EFFECTED VEHICLES AND HAVE IT CORRECTED IMMEDIATELY. ALSO AS FAR AS THE FRONT BRAKES, I HAVE HAD THE FRONT BRAKE SHOES REPLACED AT LEAST 7 TIMES IN THE TIME I HAVE OWNED THE CAR. I HAVEN'T REPLACED THAT MANY BRAKES TOGETHER ON ALL THE OTHER CARS I HAVE OWNED. I THINK THE FRONT DISC BRAKES ARE UNDERSIZED AND CANNOT MEET THE WEIGHT OF THE VAN. DODGE ALSO NEEDS TO REDISN THE FRONT BRAKE SYS AND MAKE MODIFICATIONS TO THE AFFECTED VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002538January 22, 2002
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIR BAG LIGHT ILLUMINATED, THE HORN FAILS TO FUNCTION, AND THE CRUISE CONTROL SYSTEM IS INOPERABLE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF THE PROBLEM. *AK POSSIBLE CLOCKSPRING FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900984January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, CONSUMER SMELLED SMOKE COMING FROM THE ENGINE, WHEN ARRIVING HOME THERE WAS A FIRE DETECTED, CLAIM 42-1396-385. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900985January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, POWER STEERING FAILED, CONSUMER PULLED OVER AND SAW SMOKE COMING FROM VEHICLE, CLAIM 25-5411-610. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900986January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CAUGHT FIRE WHILE BEING DRIVEN, THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT, CLAIM 20-5392-910. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900987January 17, 2002
ELECTRICAL SYSTEM
WIRING HARNESS FIRE AT BATTERY AND UNDER HOOD FUSE BLOCK, CLAIM 20-5416-549. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900988January 17, 2002
ELECTRICAL SYSTEM:WIRING
THERE WAS A WIRE THAT SHORTED AND CAUSED A FIRE, CLAIM 15-3062-363. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900989January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER WENT INTO THE STORE AND WHEN COMING OUT, SHE SAW THE FIRE DEPARTMENT PUTTING OUT A FIRE FROM HER VEHICLE, THE FIRE OCCURRED IN THE ENGINE COMPARTMENT, CLAIM 55-S384-563. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900990January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STARTED VEHICLE AND HEARD LOUD NOISES, SMOKE WAS COMING FROM THE FRONT SO THE CONSUMER ATTEMPTED TO SHUT VEHICLE OFF, HOWEVER IT KEPT RUNNING, FIRE DEPARTMENT PUT OUT FIRE AND PULLED THE BATTERY CABLES, CLAIM 05-4650-711. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900991January 17, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE CAUGHT FIRE, THERE WAS A PROBLEM WITH THE BATTERY AND IT IGNITED IN THE ENGINE COMPARTMENT, THE FIRE WAS CONTAINED TO THE ENGINE COMPARTMENT ONLY, CLAIM 15-3030-879. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900992January 17, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING, CONSUMER COULD SMELL SMOKE, PULLED OVER AND SMOKE AND FLAMES STARTED COMING OUT OF THE HOOD, FIRE ORIGINATED FROM A LEAKY POWER STEERING LINE AT THE REAR OF THE POWER STEERING PUMP, CLAIM 05-4462-943. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900993January 17, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STARTED TO SMELL BURNING WIRES, THE BATTERY WAS SITTING ON TWO WIRES OF WIRING HARNESS AND CAUSED WIRES TO SHORT OUT, CLAIM 13-7061-575. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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