Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11269908October 21, 2019
ELECTRICAL SYSTEM
THE VEHICLE SLIDING DOOR HAS LOCKED AND WILL NOT OPEN WITH THE KEY NOR MANUALLY. THE DOOR IS LOCKED IN POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270019October 21, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270022October 21, 2019
ELECTRICAL SYSTEM
PASSENGER REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN. I CANNOT OPEN THE DOOR TO GET MY KIDS IN OR OUT. THE DOOR UNLOCKED AND OPENED WITH NO PROBLEMS WHEN PUTTING MY KIDS IN. I DROVE FIVE MILES, STOPPED SHUT THE VAN OFF AND TRIED TO OPEN THE DOOR AND IT WOULDN'T UNLOCK OR OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270097October 21, 2019
SEATS
THE DRIVER SIDE HEAD REST DEPLOYED WHILE I WAS DRIVING. THE PIN THAT WAS HOLDING THE HEADREST IN PLACE GAVE WAY DUE TO THE PLASTIC HOLDING THE PIN FAILED. IT LOOKS LIKE HEAT STRESS ON THE PLASTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269320October 18, 2019
ELECTRICAL SYSTEM
THE AC WAS NOT WORKING. HAD IT CHARGED. STILL NO AC. TOOK THE VAN TO A SHOP AND FOUND VIA DIAGNOSTICS SOMETHING WITH THE TIPPIN MODULE WAS WRONG AS WELL AS A WARNING ON THE TRANSMISSION THAT MAY BE FROM THE TIPPIN MODULE BEING BAD WAS EXPLAINED. TWO MONTHS LEFT ON PAYMENTS. VERY PRICEY REPAIR. MY WIFE MYSELF AND OUR 5 KIDS WILL BE WALKING FOR A BIT. I RECOMMEND FOLKS THINK TWICE ON PURCHASING A CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269352October 18, 2019
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE CONTACT HAD DIFFICULTY TURNING THE STEERING WHEEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE ENGINE TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE SAME FAILURE RECURRED WITHOUT WARNING WHEN THE CONTACT'S HUSBAND WAS DRIVING. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,567. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269417October 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE WAS NOT SHIFTING WHILE THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808, (407) 299-1120), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THAT ON THE WAY BACK TO THE DEALER, THE VEHICLE HESITATED TO DRIVE AND STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED TWICE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 93,783. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269245October 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET AND VALVES WERE FAULTY. THE CONTACT CALLED BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 749-1111), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 126,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268838October 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE DRIVING 10-30 MPH, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268942October 16, 2019
POWER TRAIN
NOTICE A NOISE THAT WAS SORT OF LIKE A GRINDING/GROANING NOISE WHEN IDLING AND IT WOULD GET WORSE IF I TURNED ON THE AC. THE SOUND WAS ALSO PRESENT AT LOWER RPMS BUT WOULD DISAPPEAR AFTER THE VEHICLE GOT UP TO SPEED. TURNS OUT THE FLEX PLATE IS BROKEN. THE NOISE HAS BEEN GETTING WORSE OVER THE PAST MONTH AND AFTER VISITING MULTIPLE SHOPS TO BE TOLD, IT WAS A ROCK IN THE BRAKES, TO MAYBE TRANSMISSION WE FOUND A SHOP THAT IDENTIFIED THE ACTUAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268965October 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269070October 16, 2019
ENGINE, POWER TRAIN
PROBLEMS WITH THE ROCKER ARMS MULTIPLE TIMES. ENGINE LIGHT IS ON BUT ONLY PICKS UP ON A THERMOSTAT PROBLEM NOT THE NOT THE ROCKER ARM PROBLEM. THE VAN LOSES POWER GOING UP HILL AND OF COURSE THE WARRANTY RAN OUT 2 WEEKS BEFORE I CALLED DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268485October 15, 2019
SEATS
DRIVERS SIDE HEAD RESTRAINT DEPLOYED WHILE DRIVING NORMALLY CAUSING NECK INJURY.*DT CAR WAS NOT REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11268628October 15, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE HEAD REST ERRONEOUSLY ACTIVATED. UPON INSPECTION, IT WAS DETERMINED THAT THE INTERNAL BRACKET FRACTURED, CAUSING THE HEAD REST TO DEPLOY. THE PASSENGER SEAT WAS NOT OCCUPIED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CONSUMER CONTACTED THE DEALER WHERE VEHICLE WAS PURCHASED WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. CONSUMER IS CURRENTLY USING ZIP TIES TO HOLD HEAD SET IN PLACE AND AIR BAG SAFETY FEATURE IS DISABLED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268635October 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, LOST ACCELERATION, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SCHLOSSMANN DODGE (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *BF*TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268661October 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268693October 15, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. MIDWAY DODGE (4747 S PULASKI RD, CHICAGO, IL 60632, (773) 376-8060) WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE IGNITION SWITCH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268759October 15, 2019
ELECTRICAL SYSTEM
REAR PASSENGER SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. THE LOCK AND UNLOCK DOESN'T ALWAYS WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268761October 15, 2019
ELECTRICAL SYSTEM
THE POWER LOCK ACTUATORS ON THE SIDE SLIDING DOORS HAVE QUIT WORKING ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE. THE MALFUNCTION IS UNSAFE BECAUSE YOU ARE UNABLE TO UNLOCK THE DOORS MANUALLY OR OPEN THE DOORS. THE DOORS ARE STUCK IN THE LOCKED POSITION AND STUCK CLOSED. IF YOU HAD TO EXIT THE DOOR IN AN EMERGENCY SUCH AS A FIRE OR FLOODING, THE REAR PASSENGERS COULD NOT EXIT THROUGH THE SLIDING DOORS. CURRENTLY, THE PASSENGERS HAVE TO CLIMB OVER THE FRONT SEATS TO EXIT IN THE FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268187October 13, 2019
UNKNOWN OR OTHER
RIGHT PASSENGER SLIDING DOOR IS STUCK IN LOCKED POSITION. UNABLE TO OPEN OR UNLOCK THE DOOR, AND THERE IS NO MANUAL OVERRIDE. THIS CREATES A SAFETY ISSUE DUE TO INABILITY TO GET MY YOUNG CHILD OUT. THIS PROBLEM OCCURRED OUT OF NOWHERE, ONE DAY IT WORKED AND THE NEXT IT WASN'T. THE VEHICLE WAS STATIONARY. THE VAN ONLY HAS 36 THOUSAND MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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