Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11288580December 12, 2019
VISIBILITY/WIPER
WHEN YOU ACCELERATE OVER 60 MPH OR IF ITS WINDY, THE WINDSHIELD WHISTLES LIKE IT IS NOT SEALED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288593December 12, 2019
SUSPENSION
DRIVER SIDE STRUT FAILED. THE STRUT MAKES A TERRIBLE SQUEAKING SOUND AS YOU DRIVE. I TOOK IT TO A MECHANIC AND HE SAID "YEP THIS IS A KNOWN ISSUE, I KNOW EXACTLY WHAT YOU ARE TALKING ABOUT". BOTH FRONT STRUTS HAVE TO BE REPLACED. WHY ISN'T THIS A WARRANTY OR RECALL ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288595December 12, 2019
SERVICE BRAKES
THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED. THIS IS THE SAME WARNING IN THE RECALL FOR 2017 DODGE CARAVANS, YET MY VIN IS NOT INCLUDED IN THE RECALL, AND CHRYSLER IS REFUSING TO FIX. THE CURRENT RECALL SAYS " CHRYSLER (FCA US LLC) IS RECALLING CERTAIN 2017 DODGE CARAVAN AND JEEP WRANGLER VEHICLES. THE BRAKE SWITCHES ON THESE VEHICLES MAY MALFUNCTION, KEEPING THE BRAKE LIGHTS ILLUMINATED AND/OR ALLOWING THE VEHICLE TO BE SHIFTED OUT OF THE PARK POSITION WITHOUT THE BRAKE PEDAL BEING PUSHED."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288598December 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE WHEN IT WAS IN THE IGNITION. IF THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE KEY WOULD DISLODGE AND THE ENGINE WOULD STALL OR SHUT OFF WHILE DRIVING. ORANGE CHRYSLER DODGE JEEP RAM (95 NEW ATHOL RD, ORANGE, MA 01364, (976) 709-1254) SUGGESTED THAT THE TRANSMISSION SENSOR BE REPAIRED. THE CONTACT FELT THAT THE SENSOR WAS NOT THE CAUSE OF THE FAILURE AND WOULD BE AN UNNECESSARY REPAIR EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288592December 12, 2019
ELECTRICAL SYSTEM
DRIVER SIDE REAR PASSENGER DOOR LOCK WILL NOT WORK. THE LOCK ACTUATOR FAILS AND DOES NOT ENGAGE THE LOCK. THIS OCCURS AT 15 MILES PER HOUR WHEN THE DOOR IS SUPPOSED TO AUTO LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288339December 11, 2019
ELECTRICAL SYSTEM
THIS ISSUE HAPPENED JUST THIS MORNING WHEN THE VAN WAS PARKED IN MY DRIVEWAY AND I ATTEMPTED TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE OF THE VAN. I HAVE ATTEMPTED TO OPEN IT MANY OTHER TIMES THIS MORNING WHILE PARKED AT MY OFFICE WITH NO SUCCESS. IT WORKED FINE LAST NIGHT. THE PASSENGER DOOR WILL NOT OPEN OR CLOSE EITHER MANUALLY, USING THE AUTOMATIC SWITCH OR THE KEY FOB. IT MAKES A NOISE LIKE IT IS TRYING TO WORK, BUT THEN SHUTS OFF AFTER A FEW SECONDS. THIS IS AN OBVIOUS SAFETY ISSUE IF THERE WERE TO BE ANYBODY NEEDING TO GET OUT THAT DOOR IN CASE OF AN EMERGENCY. APPARENTLY (PER THE INTERNET) THIS IS A WELL KNOW ISSUE WITH DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288198December 10, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
DRIVING AT 55MPH ON A MAIN CITY RD VEHICLE STARTED TO HESITATE THEN SHUT OFF WITH NO WARNING. VEHICLE ACTED LIKE IT WAS OUT OF FUEL . I WAS ABLE TO COST VEHICLE TO THE SHOULDER VEHICLE WOULD NOT START BACK UP. IT WOULD CONTINUOUSLY TURN OVER WHEN TRYING TO CRANK BUT WOULD NOT START I BOUGHT A TESTER TO TEST THE VEHICLES FUEL PUMP AS WELL AS THE FUSS AND RELAYS. I HAVE ALSO PAID A SHOP TO DIAGNOSE THE ISSUE AND RESULTS WERE A FAILED TIPM AND FAILED FUEL PMP RELAYS WHICH ARE BUILT IN. DUE TO HIGH COSTS OF THE TIPM AND BACK ORDER WE HAD TO TOW THE VEHICLE TO WERE IT CURRENTLY SITS UNTIL A SOLUTION CAN BE MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288215December 10, 2019
ENGINE
TE LEFT CYLINDER HEAD WENT BAD AT 80,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288217December 10, 2019
ELECTRICAL SYSTEM, ENGINE
DRIVING ON HIGHWAY ABOUT 75 MPH WITH CRUISE SET. IT WAS ALMOST AS IF THE VEHICLE SHUT OFF, I LOST ALL CONNECTION AND MY COMPUTER WENT WHACK. ALL THE CHECK ENGINE LIGHTS CAME ON ETC . IT SLOWED MY CAR DOWN, AND RESET MY RADIO ETC . BUT THAN ALL OF A SUDDEN IT ALL CAME BACK ON AND I PROCEEDED . BUT SCARED ME AND THIS COULD HAVE CAUSED A SERIOUS WRECK. IT'S SCHEDULED TO GO INTO THE SHOP AND BE CHECKED OVER THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287890December 9, 2019
ELECTRICAL SYSTEM
SAFETY ISSUES WITH BOTH REAR SLIDING DOORS. THE PASSENGER DOOR STOPPED WORKING ALL TOGETHER. IT IS CLOSED AND WILL NOT OPEN USING AUTOMATIC OPENERS OR EVEN BY HAND. THE PASSENGER SIDE SLIDEING DOOR NOW MAKES A LOUD BUZZING NOISE ANY TIME YOU UNLOCK THE DOOR. THE DOOR STILL UNLOCKS AND LOCKS NORMALLY AND OPEN AND CLOSES NORMALLY BUT THE BUZZING NOISE JUST STARTED ABOUT A WEEK AGO. IT DOES THIS WHETHER THE VEHICLE IS RUNNING OR NOT. ONLY MAKES THE NOISE WHEN UNLOCKING THE DOOR, NOT LOCKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287893December 9, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START WITHOUT WARNING. AFTER MULTIPLE INCORRECT DIAGNOSTICS, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A FAULTY TOTALLY INTEGRATED POWER MODULE AND ESTIMATED THE REPAIR TO COST $1,500. THE CONTACT SPOKE WITH HONDA OF THE AVENUES (11333 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 370-1300) AND WAS REFERRED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782). THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287906December 9, 2019
ELECTRICAL SYSTEM
VAN LOST ALL POWER MULTIPLE LIGHTS COME ON AND DASH HAD TO GET TOWED 200 MILES EVERYTHING IS POINTING TO THE TIPM TOTALLY INTEGRATED POWER MODULE BEING BEING BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287931December 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND MADE AN UNUSUAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION AT 979-213-53 (LOCATED AT 301 N EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS STATED THAT THE TRANSMISSION WAS ABOUT TO GO OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287994December 9, 2019
AIR BAGS, SEATS
THE DRIVER'S SIDE HEADREST DEPLOYED UNEXPECTEDLY. MY VEHICLE WAS PARKED IN MY GARAGE. THE CAR WAS STATIONARY, NOT RUNNING AND HAD NOT BEEN IN ANY KIND OF COLLISION. WHEN I INSPECTED THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT HOLD THE METAL PIN WERE COMPROMISED. THE METAL PIN IS STILL IN PLACE, BUT THE PLASTIC PRONGS THAT WERE SUPPOSED TO HOLD ONTO THE PIN TO KEEP THE HEADREST IN PLACE BOTH FAILED. ONE CRACKED AND IS PARTIALLY ATTACHED. THE OTHER PRONG CAME OFF COMPLETELY. I BELIEVE THE PLASTIC BROKE FROM BEING UNDER PROLONGED TENSION. WHY WOULD SOMETHING THAT IS DESIGNED TO BE A SAFETY FEATURE BE MADE OUT OF SOMETHING AS FLIMSY AS PLASTIC? I'M SO THANKFUL THAT I WASN'T DRIVING WHEN THIS INCIDENT OCCURRED BECAUSE IT COULD HAVE CAUSED SERIOUS INJURIES. THERE ARE MANY OTHER REPORTS OF DODGE CUSTOMERS HAVING THIS SAME ISSUE. THE ACTIVE HEAD RESTRAINT (AHR) SYSTEM SHOULD BE RECALLED DUE TO SAFETY CONCERNS. THE HEADREST SHOULD NOT DEPLOY BY ITSELF. UNFORTUNATELY, FROM WHAT I HAVE READ, DODGE IS CLAIMING NO RESPONSIBILITY AND THE ISSUE IS NOT COVERED UNDER WARRANTY. THE REPAIR IS AROUND $900, BUT MOST PEOPLE CAN'T AFFORD THAT AND DON'T WANT TO PAY IT ANYWAY BECAUSE THE PROBLEM COULD HAPPEN AGAIN. DODGE SHOULD BE REPAIRING THESE HEADRESTS AT NO COST TO THE CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288009December 9, 2019
ELECTRICAL SYSTEM, ENGINE
I HAVE A 2010 DODGE GRAND CARAVAN WITH THE 4.0 LITER MOTOR, 6 SPEED AUTOMATIC TRANSMISSION. MY VAN JUST PASSED 119,000 MILES AND IT JUST STARTED TO SHUT OFF WHILE DRIVING AT SPEEDS BETWEEN 30-40 MPH, ON CITY STREETS. THIS IS A MAJOR CONCERN AS I TRANSPORT MY CHILDREN AROUND. I HAVE NOT BEEN IN AN ACCIDENT AND I HOPE NOT TO ANYTIME SOON. I'VE BEEN READING FORUMS ONLINE AND MANY CHRYSLER OWNERS ARE SAYING IT COULD BE ANYTHING FROM THE EGR VALVE, TO THE IGNITION SWITCH AND EVEN BAD BATTERY. MY CHECK ENGINE LIGHT IS NOT ON SO NO CODES TO DECODE. PLEASE FIX THIS MAJOR PROBLEM BEFORE PEOPLE GET HURT DRIVING THESE VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287813December 8, 2019
POWER TRAIN
WE HAVE PERFORMED VERY REGULAR MAINTENANCE ON OUR VEHICLE SINCE PURCHASING IT. WE REACHED 95K MILES AND OUT OF NOWHERE, WHILE DRIVING, IT LOST ABILITY TO PULL FORWARD AND STARTED WHINING LOUDLY. I TURNED IT OFF AND BACK ON AGAIN AND IT MOVED FORWARD INTO THE DRIVE BUT CONTINUED TO MAKE THE LOUD NOISE. RESEARCH POINTS TO POWER TRAIN AND 2016 DODGE GRAND CARAVAN HAD AN APPARENT RECALL ON THE POWER TRAIN TRANSMISSION PUMP. YOUR REPORT SHOWS 0 UNREPAIRED RECALLS. WHAT DO WE DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287622December 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABOUT A MONTH AGO THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING IN MY WIFE'S 2013 DODGE GRAND CARAVAN SXT. THE LOCK WILL NOT ACTUATE TO EITHER LOCK OR UNLOCK AND SO THE DOOR IS STUCK EFFECTIVELY LOCKED AND WILL NOT OPEN. THIS IS THE ONLY DOOR THAT HAS THIS PARTICULAR ISSUE BUT A FEW TIMES I HAVE RIDDEN WITH MY WIFE I HAVE NOTICED THAT THE OTHER DOOR LOCKS DO NOT AUTOMATICALLY TRIGGER AND AUTO-LOCK AS THEY SHOULD WHEN THE VEHICLE IS INITIALLY PUT INTO DRIVE FOR ABOUT 10MIN AFTER THE VEHICLE HAS BEEN IN MOTION. THE LOCKED SLIDING DOOR CREATES A SAFETY HAZARD IN MY OPINION SINCE THE DOOR CANNOT BE OPENED ELECTRONICALLY OR MANUALLY. THE DELAYED ACTIVATION OF THE AUTO-LOCK COULD ALSO INDICATE A LARGER ISSUE WITH EITHER THE DOOR LOCK MECHANISMS IN GENERAL OR THE ELECTRICAL SYSTEM THAT CONTROLS THEM. AFTER SEARCHING ONLINE I HAVE FOUND THAT THERE IS AN ABUNDANCE OF ISSUES LIKE THESE CONCERNING VARIOUS YEARS AND MODELS OF DODGE MINIVANS. ENOUGH TO POSSIBLY CONSTITUTE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287534December 6, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VEHICLE ELECTRICAL AND ENGINE SHUTDOWN SUDDENLY WHILE DRIVING 30MPH ON THE ROAD. NO POWER STEERING OR BRAKES, HAD TO PULL OVER TO THE SHOULDER. WAS ABLE TO RESTART THE CAR AND DRIVE NORMALLY AFTER A FEW MINUTES. BROUGHT TO DEALER BUT NO ENGINE CODES WERE DISCOVERED. HAS RECURRED MORE THAN ONCE IN A 2YR PERIOD. RELATED TO THIS ELECTRICAL (TIPM) PROBLEM, CAR OFTEN REQUIRES 3 OR 4 ATTEMPTS TO START. WILL SOMETIMES START ON ITS OWN SEVERAL SECONDS AFTER KEY STOPPED TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287538December 6, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287028December 5, 2019
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
FEBRUARY MY HUSBAND AND I FINANCED THIS CAR AND WITHIN LESS THAN ONE MONTH WE BEEN EXPERIENCING ONE ISSUE AFTER ANOTHER. FIRST, THE HEATER HOSE HAD A HOLE IN IT THEN AFTER THAT WAS THE RADIATOR THEN AFTER WE REPLACED THOSE TWO NOW WE HAVE A ISSUE WITH THE EXHAUST MODIFIER AS WELL A ISSUE WITH THE BRAKES TODAY THE TIRES LOCKED UP ON US. COULD BE RELATED TO THE ISSUES THATS BEEN REPORTED ON THE NEWER DODGE GRAND CARAVANS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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