Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#10001620December 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING TRANSMISSION FAILED CAUSING THE VEHICLE TO ACCELERATE. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000366December 26, 2002
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR HAD SERIOUS DAMAGE WHOSES SOURCE CANNOT BE DETERMINED BY DEALER AND MANUFACTURE WILL NOT INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000105December 13, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
INTERMITTENT WIPERS WILL NOT CYCLE CONSISTANTLY. THEY MIGHT SWEEP 3 TIMES QUICKLY AND THEN WILL CYCLE NORMALLY, THEN MAY STOP CYCLING FOR 4-6 CYCLES. WIPERS WILL SOMETIMES ACTIVATE ON THEIR OWN. INTERMITTENT WIPERS WILL SOMETIMES BEGIN TO CYCLE AND CONTINUE CYCLING EVEN AFTER THE SWITCH HAS BEEN TURNED TO THE "OFF" POSITION IN DESPERATION. WE LIVE IN THE PACIFIC NW AND HAVE TO DRIVE IN RAIN CONSTANTLY. NOT HAVING RELIABLE WINDSHIELD WIPERS IS EXTREMELY HAZARDOUS. WE HAVE HAD THE CAR TO A DEALER TWICE AND HAD THE SWITCH REPLACED TWICE WITHIN ONE YEAR. PER THE DEALER, THE SWITCH WAS DEFECTIVE BOTH TIMES. WHILE DRIVING HOME FROM THE DEALER AFTER HAVING THE SWITCH REPLACED THE SECOND TIME, THE PROBLEM OCCURRED AGAIN BUT BY THE TIME WE TURNED AROUND AND GOT BACK TO THE DEALER, IT WAS WORKING FINE SO THE DEALER COULD NOT DIAGNOSE ADDITIONAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770394December 3, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WE RECEIVED A SAFETY RECALL NOTICE ON A FUEL RAIL PROBLEM. ON 10/08/02 MY WIFE TOOK OUR VAN IN FOR THE APPOINTMENT AT SAVANNAH DODGE FOR THE REPAIR. WHEN SHE PICKED IT UP THEY TOLD HER THEY NOTICED THE AIR BAG LIGHT WAS ON AND THEY HAD DIAGNOSED IT AS A CLOCKSPRING FAILURE. THEY TOLD HER IT WOULD BE $181 TO REPAIR IT. WE TOLD THEM WE WOULDN'T DO IT THEN. ON NOVEMBER 5 MY WIFE WAS INVOLVED IN A LEFT FRONTAL COLLISION AND ONLY THE PASSENGER AIR BAG DEPLOYED. FORTUNATELY NO ONE WAS SERIOUSLY INJURED IN OUR CAR. THAT IS NOT THE POINT OF MY COMPLAINT. TODAY WE RECEIVED A HAND WRITTEN POSTCARD FROM THE DEALER SAYING OUR CAR WAS INVOLVED IN A FACTORY RECALL CLOCKSPRING B24. I THOUGHT THIS WAS QUITE UNUSUAL THAT THE NOTICE CAME FROM THE DEALER AND NOT CHRYSLER. I JUST DID SOME RESEARCH AND FOUND THAT IN AUGUST 2001 TSB 08-010-01 WAS ISSUED ON THIS PROBLEM, AND THERE'S QUITE A CONSUMER CONTROVERSY OVER WHETHER THIS IS A SAFETY ITEM OR NOT AND WHETHER IT WARRANTS A SAFETY RECALL. SO WHAT'S SUDDENLY CHANGED? IS IT REALLY A RECALL OR IS THE DEALER JUST TRYING TO DRUM UP BUSINESS? THIS SEEMS TO BE AN UNFAIR BUSINESS PRACTICE. I HAVE SAVED THE POSTCARD IN CASE YOU'D LIKE IT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770362December 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD TO REPLACE THE BRAKES ON THIS MINIVAN APPROXIMATELY EVERY 6 MONTHS OR 12,000 MILES. I KNOW OF SEVERAL OTHER PEOPLE WHO ARE HAVING THIS SAME PROBLEM. YES, I GOT A WARRANTY BUT YOU STILL HAVE TO PAY FOR LABOR AND BRAKES SHOULD BE LASTING 40,000 MILES OR MORE. I THINK THERE IS A DEFECT IN THE DESIGN OF THE FRONT BRAKES, OR WHEEL BEARINGS. (WHICH I HAVE ALSO HAD TO REPLACE) DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769665November 13, 2002
ELECTRICAL SYSTEM:HORN
HORN DOESN'T WORK, CRUISE CONTROL DOESN'T WORK, AIRBAG WARNING LIGHT IS ALWAYS ON. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769590November 11, 2002
EXTERIOR LIGHTING:HEADLIGHTS
PLASTIC COVER OVER HEADLIGHTS ARE CRUSTING. DT *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769415November 7, 2002
AIR BAGS
AIR BAG LIGHT STAYED ON HORN WOULDN'T WORK CRUISE CONTROL WOULDN'T WORK DEALER KNEW RIGHT AWAY WHAT PROBLEM WAS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769424November 7, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CLOCKSPRING FAILURE $250 REPAIR POSSIBLE RECALL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022344November 7, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE CLOCK SPRINGS WHICH IT AFFECTS HER CRUISE CONTROL THE AIR BAG AND HORN CONSUMER ALSO STATED THAT SHE KNOWS THAT A RECALL MAY COME OUT SOON AND JUST WANTS TO MAKE SURE HER VEHICLE IS INCLUDED ON THE RECALL. MANUFACTURE STATED THAT THIS IS NOT A OFICCIAL RECALL YET. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022302November 6, 2002
EXTERIOR LIGHTING:HEADLIGHTS
BOTH HEADLIGHT LENSES WAS MADE OF PLASTIC, THE EXPOSURE OF THE SUN HAD CAUSED THE LENSES TO BECOME CLOUDED, WHICH REDUCED THE LIGHTING OF THE HEADLIGHTS. MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769062October 29, 2002
CHILD SEAT
THE SEAT BELT ON BOTH INTEGATED CHILD SEATS FAILED WITHIN A MONTH OF EACH OTHER. ONE FAILED WHILE VAN WAS IN MOTION WITH CHILD IN SEAT. THE LATCH SYSTEM THAT LOCKS THE SHOULDER BELTS BROKE. THIS FAILURE PREVENTS THE SHOULDER BELTS FROM SAFELY RESTRAINING A CHILD IN THE SEAT. THE DEALER WAS CONTACTED. FAILURE WAS DETERMINED TO BE SOMETHING IN THE CABLE ASSEMBLY THAT LOCKS SHOULDER BELTS AFTER BUCKLE IS LATCHED. I WAS TOLD REPAIR WAS NOT POSSIBLE AND COMPLETE SEAT REPLACEMENT WAS MY ONLY OPTION. MY CONCERN IS THAT THIS FAILURE COULD PUT A CHILD IN SEVERE RISK IF IT HAPPEN DURING AN ACCIDENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769012October 28, 2002
ELECTRICAL SYSTEM:HORN
MY HORN DOES NOT WORK. MY CRUISE CONTROL DOES NOT WORK. INTERMITTENTLY, MY WINDSHIELD WIPERS TURN ON ALL BY THEMSELF. I HAVE NO WAY OF KNOWING IF THE DRIVER SIDE AIR BAG IS FUNCTIONAL OR NOT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021745October 28, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES HEAD LAMP BECOME POOR VISIBILITY, FOGGED AND HARD TO DRIVE. DEALER HAS BEEN NOTIFIED, PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021435October 23, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY. DEALER FOUND NO PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768483October 15, 2002
CHILD SEAT
MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020807October 15, 2002
STRUCTURE:BODY:HOOD
WHILE TRAVELING ABOUT 65 MPH ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE HOOD BECAME ATTACH FROM THE PANEL. AND FLEW IN THE WINDOW THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020211October 4, 2002
AIR BAGS:FRONTAL
CONSUMER EXPERIENCING PROBLEMS WITH AIR BAG CLOCKSPRING. HORN HAS STOPPED WORKING. DEALER NOTIFIED. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020212October 4, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES THAT THE WINDSHIELD WIPERS WILL AUTOMATICALLY COME ON WITH OUT TURNING ON THE SWITCH. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020213October 4, 2002
UNKNOWN OR OTHER
FUEL GAUGE READING EMPTY WHEN VEHICLE IS ACTUALLY FULL OF FUEL. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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