Chrysler Town and Country Complaints (2002)

404 consumer complaints on file.

#11550141October 16, 2023
SERVICE BRAKES
My check engine light is on and I get a squeaky noise when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456098March 10, 2022
ENGINE
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. The vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured and severed the fuel line, causing fuel to spill onto the engine. The mechanic replaced the serpentine belt and trimmed the fuel line; however, the failure recurred. The vehicle was towed back to the mechanic, and the mechanic bent the clamps on the serpentine belt and reattached the belt. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440678November 16, 2021
ENGINE
The contact owns a 2002 Chrysler Town & Country. The contact stated while the vehicle was running, the engine would misfire. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was 134,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439153November 3, 2021
SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376887November 28, 2020
ELECTRICAL SYSTEM
PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299098January 13, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
A MONTH AFTER WE BOUGHT IT STOP RUNNING WOULD START DO ANYTHING ITS BEEN JUST SITTING INT HE YARD SINCE WE CHECKED FUEL PUMP PUT NEW ONE IN NOPE THAT WASN'T IT WE HAVE CHECKED EVERYTHING .NOW OUR FRIEND HINS ITS THE HEAD GASKETIM SORRY BUT WE JUST GOTTHE VAN IN JULY TO ONLY DRIVE IT FOR 2WEEKS CAN YOU HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196099April 14, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERING PUMP WATER PUMP TCM , THE CRANKSHAFT SENSOR ALL ARE NEW WITH SPARK PLUGS WIRES AND TUNE UP. SO WHY WON'T MY 2002 CHRYSLER TOWN & COUNTRY START? I AM ASK YOU TO REPLACE THIS FOR FREE OR GIVE ME ANOTHER VEHICLE AT NO COST. MY VEHICLE IS FULLY PAID FOR AND I DON'T WANT TO HEAR THAT IT IS DUE TO AGE. THERE ARE MANY VEHICLES WITH THIS SAME ISSUE WITH LESS MILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156738December 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO GALEANA CHRYSLER JEEP RAM (14375 S TAMIAMI TRL, FT MYERS, FL 33912), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11129344September 13, 2018
AIR BAGS
TAKATA RECALL
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11060927January 6, 2018
SUSPENSION
THE RIGHT REAR SPRING HANGER WAS BROKEN UPON PURCHASE OF VEHICLE CAR LOT REFUSE TO HAVE IT FIXED SPRING IS SHOVED AGAINST FRAME WITH HANGER ALTERED TO AVOID IT PULLING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047992November 22, 2017
STEERING
THE POWER STEERING QUITS WORKING AT TIMES WHEN ITS RAINING. IT WILL NOT WORK MANY TIMES WHEN I CRANK IT UP IF ITS BEEN RAINING. ITS HAS STOPPED WORKING WHILE ON THE INTERSTATE, CITY STREETS, WHILE TURNING ONTO ANOTHER STREET OR ROAD, AND AT STOP SIGNS. I HAVE HAD THE DRIVE BELT, POWER STEERING PUMP, TENSION IDLER REPLACED AND NOTHING HELPS. I HAVE TAKEN IT TO JOHN GREENE CHRYSLER DODGE IN MORGANTON NC, AND OTHER REPAIR CENTERS. NO ONE HAS BEEN ABLE TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047537November 20, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A COUPLE OF DAYS PREVIOUSLY AND ON STARTING THE VEHICLE IT SEEMED TO IDLE A LITTLE ROUGH. DRIVING ON THE ROAD IT RAN VERY ROUGH AND WAS RANDOMLY MISFIRING ON MULTIPLE CYLINDERS. THE MIL LIGHT BEGAN TO FLASH ON AND OFF ON ACCELERATION. ON INVESTIGATION THE WIRES IN THE FUEL INJECTION WIRING HARNESS WERE FOUND TO BE MELTED AND SHORTING TOGETHER. I SUSPECT IN THE ENSUING TWO DAYS THAT THE TEMPERATURE CHANGES EXACERBATED THE PROBLEM AND TEMPERATURE CHANGE INDUCED MOVEMENT CAUSED THE WIRES TO SHORT TOGETHER. FROM RESEARCHING THIS PROBLEM IT AFFECTS MANY VEHICLES. I'M SURPRISED THAT A RECALL HAS NOT YET BEEN ISSUED FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005203July 13, 2017
FUEL/PROPULSION SYSTEM
DEFECT # 1951- ENGINE FAMILIES-2CRXT0382D0. EMISSION PROBLEM- DUE TO AN OVER- TEMPERATURE WELD CONDITION THE CONTROL SYSTEM MAY SEPARATE FROM THE TANK ASSEMBLY. THIS COULD RESULT IN A POSSIBLE FUEL LEAK. CURRENTLY, ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004050July 10, 2017
SERVICE BRAKES
OVER THE LAST FOUR YEARS I HAVE EXPERIENCED SEVERAL INSTANCES OF PARTIAL FRONT BRAKE APPLICATION WHEN NO DRIVER INPUT IS INITIATED. THIS RESULTS IN THE FEELING OF THE CAR DRAGGING. IT IS SUBTLE BUT IF THE CAR IS PUT INTO NEUTRAL THE CAR COMES TO A STOP EVEN WITH NO DRIVER BRAKE INPUT. IN SEVERAL INSTANCES THE FRONT BRAKES GET EXTREMELY HOT AND BEGIN TO SMOKE. THIS IS A SERIOUS FIRE HAZARD. AFTER ALLOWING THE BRAKES TO COOL FOR ABOUT AN HOUR THE BRAKES RETURN TO NORMAL AND DRIVING CAN RESUME. I HAVE TAKEN THE CAR SEVERAL TIMES TO THE CHRYSLER DEALER AND OTHER MECHANICS. THEY CAN FIND NOTHING WRONG. THERE DOES NOT SEEM TO BE ANY RECALLS OR ALERTS CONCERNING THIS PROBLEM. I WOULD ESTIMATE THAT THIS PROBLEM HAS OCCURRED ABOUT SEVEN OR EIGHT TIMES, THE MOST RECENT ONE ON JULY 8, 2017. WEATHER DOES NOT SEEM TO BE A FACTOR NOR DOES HIGHWAY OR LOCAL DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917157October 18, 2016
FUEL/PROPULSION SYSTEM
SEVERE GASOLINE ODOR FROM UNDER THE WHOLE CAR. NOTICED THE GASOLINE LEAK FROM THE SIDE OF THE GASOLINE TANK WHERE THE WHITE PLASTIC CONNECTOR WAS WELDED TO A BLACK PLASTIC GAS TANK.. WE NOTICED THE GASOLINE ODOR WHILE WE ARE IN A HOUSE. GASOLINE WAS LEAKING FROM THE GASKET BETWEEN THE GAS TANK AND WHITE PLASTIC ATTACHMENT ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895732August 14, 2016
SERVICE BRAKES
LOSS OF BRAK POWER, PEDAL TRAVELS TO FLOOR. ; AFTER REPLACING MASTER CYLINDER, CALIPER ON THE LEFT FRONT.. MUST RE-BLEED LEFT FRONT** ONLY . MUST PERFORME THIS PROCEDURE EVERY 2 WEEKS...AND THIS IS A FREQUENT OCCURENCE ON LEFT FRONT WHEEL.THE ONLY OPTION IS TO REPLACE THE ORIGINAL ABS HYDRAULIC UNIT? WHY WAS THIS NOT A RECALL, IT SEEMS LOT OF OWNERS OF 2002 HAVE HAD THIS PROBLEM..,IT'S ONLY THE LEFT FRONT WHEEL THAT HAS THIS PROBLEM, AFTER BLEEDING, THE BRAKES LAST ONLY FEW WEEKS AND SAME THING, BRAKE PEDAL IS SPONGY AND TRAVELS TO THE FLOOR. AND MUST RE-BLEED LEFT FRONT WHEEL. IT SEEMS THAT THERE IS A LOT OF VERY MINUTE BOUBLES. ## VIN PASSED ## CHRYSLER TRUCK 2002, TOWN & CONTRY,2002 3.3 L ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886039July 20, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870172May 21, 2016
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GAS FILLING UP VEHICLE WHILE DRIVING. STRONG SMELL OF GAS ALSO OCCURS OUTSIDE OF VEHICLE FILLING UP PARKED ENCLOSURE WHEN VEHICLE WAS RUNNING. INSPECTION DETERMINED FUEL RAIL LEAK. REPAIRS INCLUDED REPLACEMENT RAIL AND FUEL INJECTOR O-RINGS. SIMILAR COMPLAINTS ON FILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781186October 9, 2015
ELECTRICAL SYSTEM, ENGINE
CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726444June 21, 2015
FUEL/PROPULSION SYSTEM
REAR FUEL TANK RETENTION STRAP BROKE AND NOTICED FRONT STRAP HAS IMMINENT FAILURE DUE TO RUSTING. IF THE FRONT STRAP BROKE THE PLASTIC TANK WOULD DRAG ON THE GROUND CAUSING A HOLE IN THE FUEL TANK AND IGNITION OF FUEL TANK AND VEHICLE AND LOSS OF LIFE. ALL VEHICLES LIKE THIS NEED INSPECTION AND REPAIR AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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