Chrysler Town and Country Complaints (1998)

296 consumer complaints on file.

#10994609June 13, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809919December 13, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763298September 12, 2015
SERVICE BRAKES
COMPLETE FAILURE OF THE BRAKE SYSTEM DUE TO A RUPTURE OF A BRAKE LINE. LUCKY FOR US WE WERE ON A FLAT SECTION OF ROAD AND DRIFTED TO A STOP. IF WE HAD BEEN THREE SECONDS LATER WE WOULD HAVE CRASHED INTO CROSS TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679932January 30, 2015
SEAT BELTS
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 02V076000 (SEAT BELTS).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10652960November 6, 2014
FUEL/PROPULSION SYSTEM, STEERING, AIR BAGS
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643262October 8, 2014
VISIBILITY/WIPER
WIPER BLADES UNABLE TO SHUT OFF AT TIMES, SOME TIME DELAY OF STARTING, I HAVE HAD THE WIPER MOTOR REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640818October 2, 2014
SEAT BELTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640958October 2, 2014
ELECTRICAL SYSTEM, ENGINE
CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED IT. IT HAS NOT FAILED SINCE I REPAIRED IT 7-21-2012. THE PROBLEM WAS A COLD SOLDER JOINT ON THE BCM LOCATED BEHIND THE INSTRUMENT CLUSTER. PLEASE CONTACT ME AND I WILL EXPLAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631841September 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND THE VEHICLE STALLED. THE CONTACT HAD TO LEAVE THE VEHICLE PARKED FOR SEVERAL DAYS BEFORE IT WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629479August 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START WHEN IN ACCESSORY MODE. IN ADDITION, THE CONTACT WOULD HAVE TO WAIT SEVERAL HOURS BEFORE THE VEHICLE WOULD START. THE INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 246,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595408June 1, 2014
ELECTRICAL SYSTEM
THE FACTORY ALARM HAS BEEN SHUTTING THE VAN DOWN,THE SPEEDOMETER FREEZES THEN SHOOTS UP TO 120,THE FUEL GAGE,TEMP GAGE STOP WORK TRIES TO STALL GOING DOWN THE ROAD.I HAVE READ ON THE NET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH ALARM SHUTTING THEM DOWN.THEY NEED TO REPAIR THIS PROBLEM AS SOON AS POSSIBLE.I DON'T NEED TO GET STRANDED SOME PLACE WITH MY GRANDKIDS IN THE VAN.THIS HAS BEEN AN ON GOING PROBLEM FOR A WHILE,ITS GETTING WORSE.I WOULD LIKE TO SEE CHRYSLER DO THE RIGHT THING AND FIX THIS CHEAP MADE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575507March 29, 2014
AIR BAGS
THE AIRBAG LIGHT HAD BEEN ON FOR MONTHS AND WAS ON WHEN I BOUGHT THE CAR LAST NOVEMBER, 2013. SO IT HAD BEEN ON FOR AN UNKNOWN PERIOD OF TIME. THE HORN AND CRUISE CONTROL STOPPED WORKING AFTER I BLEW THE HORN AT SOMEONE WHO DID NOT TURN ON GREEN ARROW IN FRONT OF ME. I AM SURE IT WAS THE CLOCKSPRING WHICH OPERATES THOSE THREE FEATURES. THE DEALER WOULD NOT FIX IT AT CHRYSLER'S COST BECAUSE THE VIN NUMBER WAS NOT PART OF THE CLOCKSPRING RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575404March 28, 2014
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 05/19/14 MA THE CONSUMER REPAIRED THE CLOCKSPRING. THE CONSUMER STATED THE FAILURES ALL OCCURRED BEFORE 118,000. THE VEHICLE NEEDED TO BE REPAIRED WHEN IT WAS PURCHASED. UPDATED 06/04/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548493October 18, 2013
ELECTRICAL SYSTEM
TRAVEL ABOUT 15 MILES TO A RESIDENCE, PARKED VAN FOR ABOUT 3-4 HRS, ENTERED VAN AND TRY TO START, WOULDN'T TURN OVER *THOUGHT IT WAS A PROBLEM WITH STARTER AND OR BATTERY*, TRIED JUMPING, WOULDN'T TURN OVER. WAITED APPX 1HR LATER, TRIED STARTING, VAN STARTED, DROVE HOME. NEXT DAY, TRIED TO START VAN, WOULDN'T START, WAIT ABOUT 2 HRS, TRIED AGAIN, VAN STARTED. DAYS PASSED AND AS I WAS DRIVING, NOTICED ALL GAUGES GOING FROM NORMAL TO 0, DID THIS THROUGHOUT TRAVEL. TOOK VAN TO BRANCH AUTO ELECTRIC TO DO TESTS, WAS TOLD BCM WAS BAD AND THE COST WOULD BE OVER $1200.00 *LABOR INCLUDED*, I'VE DONE RESEARCH ONLINE REGARDING OTHER T & C'S WHO ARE HAVING THE SAME PROBLEMS. NOW ALL GAUGES ARE NOT WORKING, ABS LIGHT STAYS ON WITH THE SECURITY ALARM LIGHT. ABOUT 3 WKS AGO, STARTED VAN, FACTORY INSTALLED ALARM SYSTEM ENGAGED AND WOULD NOT STOP *WHILE ALL *ABS/SERVICE ENGINE & ETC., STAYED ON* TRIED TURNING VAN OFF AND ON, LOCKING AND UNLOCKING LOCKS, ALARM STILL BLARED UNTIL I HAD TO DISCONNECT BATTERY TO RESET. SINCE THIS IS MY ONLY MEANS OF TRANSPORTATION, THERE'S A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547076October 7, 2013
STEERING, ENGINE
SERPENTINE BELT SLIPPED OFF WHEN DRIVING IN RAINY CONDITIONS WITH CHILD IN VEHICLE. CAUSING LOSS OF POWER STEERING AND ENGINE TO OVERHEAT. WAS STRANDED AND HAD TO CALL FAMILY TO BE PICKED UP. HAD TO HAVE CAR TOWED AND PAY OUT OF POCKET EXPENSE TO HAVE SERPENTINE BELT PUT BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542761September 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER REFUELING, THE INSTRUMENTAL CLUSTER BOARD FAILED AND CAUSED THE ENGINE TO BECOME INOPERABLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE IGNITION SWITHCH; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 215,000 AND CURRENT MILEAGE WAS 250,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511689May 13, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER NEEDLE WOULD INDICATE A READING OF ZERO. THE FAILURE RECURRED NUMEROUS TIMES. EVERY SINGLE GAUGE ON THE INSTRUMENT PANEL FAILED, INCLUDING THE INSTRUMENT PANEL BACK LIGHTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490372December 28, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER'S SIDE WHEEL COMPLETELY SEIZED IN AN OUTWARD DIRECTION. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE FRONT STRUT MOUNT WAS FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE UNDER NHTSA ACTION NUMBER: 10000317 (STRUCTURE:BODY). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471791August 21, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED THIS VAN DEC 2010. I WAS COMING HOME FROM WORK AT 9PM DRIVING ON THE INTERSTATE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR - NO BRAKES. NEXT DAY I TOOK TO SHOP AND WAS TOLD ALL THE LINES WERE RUSTED AND NEEDED REPLACED. I HAD ALL NEW BRAKE LINES INSTALLED FRONT TO BACK BY A REPAIR SHOP IN MARCH 2011. ONCE AGAIN, I HAD THE SAME EXACT PROBLEM TODAY, JUST OVER A YEAR- EXCEPT THE LINES WERE NOT RUSTED. 08/21/2012 - DRIVING ON A STATE ROAD GOING ABOUT 40 MPH COMING TO A STOP LIGHT SLOWING DOWN, SUDDENLY THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. NO BRAKES. FLUID WAS GUSHING OUT BY THE REAR TIRE. I PULLED TO GAS STATION AND THE FLUID WAS LEAKING/DRIPPING OUT. THE MORE THE BRAKE PEDAL WAS PUSHED THE MORE FLUID WAS FORCED OUT. I COULD HAVE BEEN IN AN ACCIDENT EVEN KILLED. LUCKY FOR ME IT WAS 1 PM IN THE AFTERNOON. I MOVED FROM INDIANA 6/1/2011 TO FLORIDA. THE VAN NOW HAS 180,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470649August 14, 2012
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED A BURNING ODOR AND THEN NOTICED FLAMES COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) BUT THE RECALL REPAIR COULD NOT BE PERFORMED BECAUSE THE WIRING HARNESS WAS MELTED DUE TO A FIRE IN THE FUEL RAIL. THE MANUFACTURER WAS NOT WILLING TO COVER THE WIRING HARNESS REPAIR DUE TO THE HIGH MILEAGE OF THE VEHICLE. THE CONTACT STATED THAT THE WIRING HARNESS SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 08/29/12*LJ UPDATED 08/30/2012 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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