Chrysler Town and Country Complaints (1997)

388 consumer complaints on file.

#11005156July 13, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
VEHICLE SUDDENLY TURNS OFF WHILE DRIVING WITH NO CONTROL OF THE GAS OR BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884860July 14, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL GAUGES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL GRID. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758961August 24, 2015
ELECTRICAL SYSTEM
ON IGNITION THE VEHICLES DASH GAGE INSTRUMENT PANEL LIGHTS (ODOMETER, GAS GAGE, WARNING LIGHTS) DO NOT TURN ON WITH IGNITION, VEHICLE RUNS 2-3 SECONDS AND SHUTS OFF, WITH NO SPUTTERING OR KNOCKING. SEARCHING ONLINE FOR PROBLEMS OF A SIMILAR NATURE MANY SITES INDICATE THE ERROR MAY STEM FROM AN INCORRECTLY SOLDERED INSTRUMENT DISPLAY PANEL, SPECIFICALLY THE GROUND RETURN ON THE INSTRUMENT CIRCUIT BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745582August 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, WHEELS
WELL I'AM HAVING ELECTRICAL ISSUES NOW I CLOSE MY HOOD AND MY 4 WAYS START BLINKING, I TURN ON MY VAN AND THE ABS & AND AIR BAG LIGHT COME ON WHEN I START IT BUT NEVER GO OFF.THE CV BOOT IS BAD AND THE HALF SHALF ON PASSENGER SIDE I THINK ITS MAKING ALOT OF SOUND WHEN I GO DOWN THE ROAD ,I ALREADY BROUGHT BRAND NEW OUTTER TIE ROD ENDS FOR BOTH SIDES, AND SWAG BAR LINGS BRAND NEW FOR BOTH SIDES SPRINGS AND MOUNTS, AND STRUTS THE RADIO SEEMS TO FADE IN AND OUT YOU CAN NOT SEE ANY STATION NUMBERS OR CLOCK TIME ON IT SO I FIGURED ITS AND ELEC ISSUES AND NOW IN THE LAST COUPLE OF DAY LIKE ABOUT JULY29TH, 2015 , I GOT BACK HOME AND NOTICED MY TEMPERTURE LIGHT ON DASH CAME ON AND IT SAID H IT WAS IT WAS HOT, THE DAY BEFORE I JUST PAID FOR AND OIL CHANGE AND THATS BECAUSE THEIR WAS OIL ALL OVER THE ENGINE AND TO FIND OUT THE BOLTS WERE ALL LOOSE BUT 1 WHICH WAS STRIPED, BUT ANYWAYS NOW MY FANS ARE NOT GOING AROUND AND ITS NOT KEEPING MY VAN COOL MY HUSBAND HAS CHECKED ALL FUSES BUT CAN'T FIND THE RELAY FOR THE RADIATOR FAN IF THAT EVEN HAS ANYTHING TO DO WITH IT, I HAVE PUT OVER 1,000 IN THIS VAN NOW, I'AM HANDID CAP AND I REALLY NEED MY VAN TO GET ME AROUND I ALSO DON'T HAVE THE REMOTE TO OPEN THE DOORS OR LOCK IT SO I HAVE TO DO IT WITH THE KEY , IT SURELY WOULD BE NICE TO HAVE A REMOTE THAT GOES WITH THIS VAN , BUT IT SURELY WOULD BE GREAT IF THINGS WOULD WORK RIGHT TO, I CAN BE DRIVING IT DOWN THE ROAD AND THE AUTOMATIC DOOR LOCKS WILL BE LOCKING AND UN LOCKING WHILE I'AM DRIVING ALL BY THEIR SELF ALSO THE WINDOW WIPERS WIPE BUT THE FLUID WILL NOT COME OUT ON THE FRONT WINDOWS OR THE BACK WINDOWS, I HOPE YOU CAN HELP ME OUT I WALK WITH 1 TO 2 CANES AND SOMETIMES A WALKER, I HAVE BRACES ON MY LEGS AND HAVE TO HELP MYSELF AT PUTTING MY LEGS IN , I REALLY NEED A MINI VAN THAT WILL WORK FOR ME, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723945June 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING AND SMOKE FILLED THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY EXIT THE VEHICLE WITH MINOR INJURIES TO THE HAND. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER WAS NOTIFIED. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10712561April 24, 2015
UNKNOWN OR OTHER
OXYGEN SENSOR CONNECTER MELTED TO MANIFOLD. WONT GO IN REVERSE KEEPS BLOWING FUSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690105February 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586017May 1, 2014
FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VAN JUST DIED BY ITSELF WHILE RUNNING AT SPEED OF 60 MPH ON FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583609April 19, 2014
VISIBILITY/WIPER
WINDSHIELD WIPERS STOP WORKING, THEN START WORKING, THEN STOP AGAIN WITHOUT WARNING. I NEVER KNOW WHEN THEY WILL WORK OR NOT. I HAVE TAKEN IT TO TWO DIFFERENT REPAIR PLACES AND THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE WIPERS HAVE NOT COMPLETELY STOPPED WORKING. IT IS VERY HAZARDOUS NOT KNOWING IF THE WIPERS WILL WORK OR NOT, AND NO ONE SEEMS TO BE ABLE TO FIX THEM PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524558July 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE INSTRUMENT PANEL GAUGES FAILED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL GRID. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE PART BEING UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,900. UPDATED 08/15/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475511September 15, 2012
SERVICE BRAKES, AIR BAGS, POWER TRAIN
I WENT TO DMV TO HAVE MY CAR INSPECTED AND WAS GIVEN A REPORT THAT STATED SEVERAL PARTS ON MY VEHICLE WERE RECALLED. I AM TRYING TO FIND OUT IF VEHICLE CAN BE SERVICED FOR FREE FROM DEALER BECAUSE OF THE DEFECTS OR WILL I HAVE TO PAY FOR THEM? PARTS LISTED UNDER RECALL WERE RC-J25-09 EMISSIONS RECALL J25 MOPAR VALUE LINE CATALYTIC CONVERTERS MY CAR FAILED FOR EMISSIONS PROBLEMS B24-CLOCKSPRING SAFETY RECALL - LIFETIME WARRANTY 895- SAFETY RECALL FUEL RAIL SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460994June 8, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A TAPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THAT THE SURFACE AROUND THE STRUT ON THE FRONT DRIVER SIDE WAS CORRODED BECAUSE OF POOR DRAINAGE FROM THE DRAINAGE SYSTEM. THE MECHANIC INSTALLED A CAP ON THE CORRODED SURFACE TO MINIMIZE CORROSION OF THE ORIGINAL PART. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412390July 15, 2011
EQUIPMENT
A TALL BEVERAGE GLASS WAS PLACED IN THE CUP HOLDER OF THE VAN. SINCE THE AIR CONDITIONING ON/OFF BUTTON IS POSITIONED IN LINE WITH THE CUP HOLDER, THE BUTTON WAS UNKNOWINGLY PRESSED AND THE AIR CONDITIONING COMPRESSOR WAS DISABLED WHICH CAUSED THE VAN TO BECOME EXCESSIVELY HOT AND THE PERSON INSIDE SUFFERED A HEAT STROKE. THIS IS A BLATANT DESIGN FLAW!!!!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10410635July 6, 2011
FUEL SYSTEM, GASOLINE
I REPLACED THE FUEL FILTER ABOUT 6 MONTHS AGO AND PUT ABOUT 6 MONTHS AGO. WE WERE GOING TO CHURCH AND THE VAN QUIT ON ME. I PULLED OFF TO THE SIDE OF THE ROAD AND COULD SMELL GAS. GAS WAS LEAKING ALMOST ONTO THE MUFFLER. THIS COULD HAVE BEEN CATASTROPHIC. THE FUEL LINE SHOULDN'T BE RUNNING SO CLOSE TO THE EXHAUST LINE. I THANK GOD THAT THE VAN DIDN'T CATCH ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397503April 26, 2011
SUSPENSION:FRONT, STRUCTURE:BODY
EVENTS LEADING TO FAILURE: RUSTY MCPHERSON STRUT TOWER ATTACHMENT POINTS, A WIDESPREAD PROBLEM WITH CERTAIN CHRYSLER AUTOS. THE PART THAT RUSTS OUT IS PART OF THE CAR'S REINFORCED UNIBODY SHEET METAL. BOTH THE FRONT LEFT AND FRONT RIGHT STRUT TOWERS ARE RUSTED, BUT THE LEFT (DRIVER'S SIDE) CRACKED OPEN UPON HITTING A POTHOLE, MAKING A 1.5" X 4" HOLE IN THE STRUT TOWER ATTACHMENT. THIS CAUSED THE FRONT LEFT WHEEL TO WANDER OVER UNEVEN PAVEMENT, SINCE THE STRUT WAS NO LONGER SECURELY ANCHORED TO THE CAR, MAKING THE CAR TOO DANGEROUS TO DRIVE. WHAT WAS DONE: I PURCHASED A CHRYSLER STRUT TOWER REPAIR KIT AND INSTALLED IT. NOTE THAT THESE ARE AVAILABLE AT MOST AUTO PARTS STORES. THIS IS AN INDICATION OF HOW WIDESPREAD A PROBLEM THIS IS WITH SOME CHRYSLER MODELS, AS WELL AS THE THOUSANDS OF COMPLAINTS ABOUT THIS ON THE INTERNET. THERE HAS BEEN NO RECALL ON THIS WIDESPREAD SAFETY DEFECT, THOUGH THERE SHOULD BE ONE. CHRYSLER WILL ONLY REPAIR THIS DEFECT FOR FREE UNDER THEIR REGULAR WARRANTY. THEY CHARGE APPROXIMATELY $900 FOR THE REPAIR. I GREW UP IN A "CHRYSLER FAMILY." BETWEEN MY PARENTS AND MYSELF, WE'VE OWNED ABOUT TWENTY CHRYSLER, DODGE, PLYMOUTH AND IMPERIAL CARS AND TRUCKS, BUT AFTER ALL OF THE NUMEROUS AND EXPENSIVE PROBLEMS I'VE HAD WITH THIS CAR, I'VE SWORN OFF CHRYSLER FOR GOOD. THEIR QUALITY CONTROL IS ABSENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395719April 13, 2011
ELECTRICAL SYSTEM
ENGINE SUDDENLY TURNS OFF WHILE ON HIGHWAY, WINDSHIELD WIPERS GO ON AND OFF WITHOUT TURNING SWITCH, USUALLY HAPPENS WHILE LOCKING OR UNLOCKING DOORS. 1997 CHRYSLER TOWN AND COUNTY, ENGINE STOPPED, AND SO DID POWER STEERING WHILE DRIVING AROUND CURVE CAUSING DRIVER TO RUN OFF ROAD INTO FIELD. POSSIBLE HEAD INJURY ACCORDING TO LOCAL HOSPITAL, AM TO REPORT TO NEUROLOGIST ASAP. MECHANICS CAN FIND NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10377176January 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH IN RAINY WEATHER WHEN THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN. THE DEFROSTER ALSO FAILED AND THE CONTACT EXPERIENCED AN INCREASE IN STOPPING DISTANCE WHEN APPLYING THE BRAKES. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE SERPENTINE BELT WAS DETACHED. THE CONTACT REATTACHED THE SERPENTINE BELT AND CONTINUED DRIVING. THE FAILURE RECURRED 3 TIMES AND ONLY WHEN DRIVING IN RAINY WEATHER. AFTER EACH FAILURE, THE CONTACT WOULD REATTACH THE SERPENTINE BELT HIMSELF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 185,000 AND THE CURRENT MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374798January 5, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY LXI. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE LIGHTS ON THE DASHBOARD WOULD SHUT OFF WITHOUT WARNING, MAKING IT IMPOSSIBLE TO SEE HOW FAST THE VEHICLE WAS TRAVELING. THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370678December 14, 2010
SEAT BELTS
SEAT BELTS DON'T WORK IF YOU PULL THEM OUT AS FAST AS YOU CAN THEY DON'T STOP. EVEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365432November 12, 2010
ELECTRICAL SYSTEM
TL-THE DRIVER OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE DRIVER BEGAN TO NOTICE THAT ALL OF THE GAUGES ON THE INSTRUMENT PANEL WOULD DROP TO ZERO INTERMITTENTLY. THE FAILURE RECURRED WHILE DRIVING OR WHILE STOPPED. THE CHECK ENGINE LIGHT ALSO BEGAN TO ILLUMINATE ON THE DASHBOARD SO THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 91,500 AND THE CURRENT MILEAGE WAS 92,000. SM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Town and Country