Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11633488January 1, 2025
STRUCTURE:BODY
The rear drivers side sliding door no longer functions. The issue began when the door would intermittently make a buzzing sound but would not open or close. Shortly after, the door continued the first issue but also began pulsating when it actually would open. Around the same time these issues began, the door started opening by itself while driving. Though i have not had any accidents yet, several near misses have occurred due to the confusion and stress that this generates. The opening while driving issue occurs most often when on the highway. The primary passengers in the rear are children so there is heightened risk based on their very appropriate age based reaction of panic. The door is also no longer opening electronically from the key fob nor from the front seat buttons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632891December 28, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TIPM recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632661December 27, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My car would randomly shut down while I am driving leaving me with no power steering. I took it to my mechanic who discovered it was a faulty ignition switch module and recommended I take it to a dealership. If I touch the key fob on my car or hit a bump while it is running, the car will shut down. No power steering. There are multiple recalls for faulty ignition switch modules but not on my particular vehicle (recall L25 is one of many I have discovered). I have been carefully driving the vehicle because I don't have $1500 to repair. Dealership will fix it at my expense because there is no recall on my particular vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631698December 19, 2024
ENGINE
Oil filter housing leaks is made out of cheap plastic and failed. Leaking oil can make roads slick and cause accidents and is a fire hazard to vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631386December 18, 2024
Carry Handle, Shell, Base, Insert, Padding
The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631426December 18, 2024
ENGINE
The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted after a while. The vehicle was taken to Holcombe Automotive, where it was determined that one of the cylinder heads needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: D-14-12 because the TSB had expired. The failure mileage was approximately 77,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631469December 18, 2024
POWER TRAIN
Vehicle was built in April 2014 and now has a transmission pump failure. Vehicles built between January and April 2014 were recalled. Subsequently 2015 through 2016 Vehicles were recalled for the same reasons.The Vehicle exhibit the exact symptoms as the recalled Vehicles. I also have obd data if needed for evidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631515December 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact was able to safely park on the side of the road, where the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the failure was linked to the TIPM. The contact was informed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631115December 16, 2024
ENGINE
The engine developed a ticking noise. From what I have found, there are defective rocker arms in the engine. Eventually, they will fail and cause complete engine failure which can occur at any time, even when driving at high speeds. This seems to be a serious safety concern. There is a class action lawsuit working its way through the courts, but, there should be a safety recall. thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631000December 16, 2024
POWER TRAIN, ENGINE
OIL HOUSING HAS BEEN REPLACED 4 TIMES. SINCE 64K MILES, NOW AT 112K. THERE NEEDS TO BE A RECALL. THERE ARE SO MANY SIMILAR OCCURANCES. THIS IS A HUGE FIRE HAZZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630768December 15, 2024
UNKNOWN OR OTHER
car would turn off randomly while driving; this primarily happened at red lights. After a moment was able to turn car back on and continue driving. Took car to mechanic and had something replaced; however, this issue continued. Took car to dealership and they confirmed that they could find nothing wrong with the car. Dealership that provided follow-up call that there was a potential fix to have PCN (?) chip updated and that this was a known issue. It does not seem safe to have a car randomly turning off while driving; especially in a large mini van which is most commonly used by families with young children. The dealership made me pay $300 to pay for the safety fix despite it being a known issue and a safety issue. When the car would turn off this was at 0 mph but it occured coming from all different types of speeds. Foot on the break in the middle of an inner section - that is DANGEROUS and someone speeding through and crashing into you. PCN update was completed at Chrysler dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630452December 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Chrysler Town & Country. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630467December 12, 2024
UNKNOWN OR OTHER
La agencia menciona que es un detalle de fábrica
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630106December 11, 2024
ENGINE
Went to garage for vehicle to pass routine inspection. However, the OIL FILTER HOUSING was leaking quite a bit. Due to the size of the leak, I had to pay to replace the oil filter housing and the related fluids. This was about a 3 hours repair. I could not drive the vehicle until the part was replaced. This part failing and leaking at about 85,800 miles seems to have been premature. The garage staff told me the vehicle could not pass inspection until the part was replaced. It seems as if the part has had issues and the newer components may be more durable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630117December 11, 2024
POWER TRAIN
Noticed the vehicle was leaking fluid. The vehicle temperature GAUGE was also running HOT. Went to a garage on 9 18 2024 and was told the 2 transmission hose lines were leaking and needed replacing. Was a significant leak. Was not able to use the vehicle due to HOT temperature gauge and only able to drive the vehicle a short distance and leaking fluids. Had to have both transmission hoses replaced at about 84500 miles. (SEE DIFFERENT complaint, that 1 - 2 months later, on 12 5 2024 had to go to a garage and have the OIL FILTER HOUSING replaced due to another leak and replace all related fluids).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629782December 9, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11628085November 30, 2024
SEATS, UNKNOWN OR OTHER
2014 Chrysler Town and Country: While in motion, headrest and back of seat sounded like they "exploded". Headrest had broken and snapped forward thrusting head downward towards steering wheel. Back of seat lunged forward at the same time. Now air bag light is on in vehicle. This caused headache, neck pain, back pain, and pain sensitivity to hearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627976November 29, 2024
AIR BAGS, STEERING, ELECTRICAL SYSTEM
The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627095November 24, 2024
POWER TRAIN
Vehicle lost power while driving and shut off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626694November 21, 2024
ENGINE
Two blocks from home my Pentastar oil filter housing & cooler line broke and there was oil all over and the car stalled just before my driveway. Could not start it and had a towing company take to Meekhof Tire & Service where I have my work done. Safety was ok. No inspected other than Meekhof checking to see what was wrong. There were no warning lights on dash. Chrysler has known about this problem for a long time and never did a recall. So I had to get a used 3.6lV6 engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Town and Country