Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#702316January 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VIBRATES IS IN THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702277January 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION COMPLETLT LOCKED UP WITH NO WARNING CAUSING CAR TO SKID TO A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543354January 12, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL WORK COMPLETED ON THE ABS SYSTEM HOWEVER FAILED ON TWO OCCASIONS AFTER WORK COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701053January 12, 1999
SUSPENSION
POSSIBLE SUSPENSION PROBLEM THAT MUST CREATE EXCESSIVE WEAR ON THE TIRES AND CAUSES THE CAR TO WOBBLE AT LOW SPEEDS. TIRES NEED TO BE REPLACED AT ONE-HALF OR LESS OF THEIR USEFUL LIFE. DEALER WAS NOT AWARE OF THE PROBLEM BUT MICHELIN KNEW HOW TO TREAT THE SYMPTOM, PUT A NEW SET OF TIRES ON THE CAR, BUT NOT NECESSARILY HOW TO CURE THE PROBLEM. ANYONE AWARE OF THIS PROBLEM AND WHAT IS BEING DONE TO FIX IT? SOUNDS LIKE NHTSA ITEM NUMBER: SB052078 TO ME. IS THE COMPLETE BULLETIN AVAILABLE ANYWHERE? DEALER REFERRED ME TO HAVE WHEELS ALIGNED AT GOODYEAR WHO SENT ME TO MICHELIN BECAUSE OF A BELT SEPARATION.( DOT NUMBER: TIRE SIZE: P215/65R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701274January 12, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE VERY DIM, EVEN HIGH BEAMS ARE NOT BRIGHT.DEALER HAS NO ANSWER. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833261January 11, 1999
SUSPENSION
WHILE DRVING ABOUT 30MPH, VEHICLE WOULD VIBRATE FOR NO REASONSTEERING WHEEL WOULD SHIMMY & SHAKE. TOOK TO DEALER & INFORMED CONSUMER THAT TIRES NEEDED CHANGING. MANUFACTURER OF TIRES (MICHELIN) IT WAS DUE TO DESIGN OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702097January 10, 1999
POWER TRAIN
THE SPEEDOMETER AND TACHOMETER FAILED TWICE. THE FIRST TIME THE DEALER REPROGRAMMED COMPUTER CHIP. THIS IS A DANGEROUS CONDITION WHEN THE SPEEDOMETER GAUGE FAILS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833187January 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING FOR 10 HOURS THE VEHICLE STARTS TO DOWNSHIFT BY ITSELF. DEALER CAN'T FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701903January 5, 1999
CHILD SEAT:HARNESS BUCKLE:INFANT
VEHICLE IS EQUIPPED WITH MANUFACTURERS INTEGRAL CHILD SAFETY SEATS. ON 2 OCCASIONS, THE OCCUPIED SEAT HAS REFUSED TO RELEASE THE BELTED CHILD. WHEN THIS OCCURS, NO AMOUNT OF FORCE WILL RELEASE THE TENSION NECESSARY TO REMOVE THE OCCUPANT, AND THE ONLY WAY TO DO SO IS TO CUST THE CHILD OUT OF THE SEAT WITH LARGE KNIFE OR SCISSORS, WHICH WE ARE NOW FORCED TO CARRY WITH US AT ALL TIMES IN THIS VEHICLE.THE MANUFACTURER IS APPARENTLY AWARE OF THE PROBLEM, AS THE SEATS WERE REDESIGNED IN '97-98 MODEL. HOWEVER WE HAVE DESPITE 2 INCIDENTS, WE HAVE BEEN UNABLE TO UPGRADE TO THE NEW STYLE. I WOULD LIKE THE DOT TO INITIATE A RECALL INVESTIGATION, AND FORCE CHRYSLER TO UPGRADE ALL SEATS TO CORRECT THIS EXTREMELY DANGEROUS SAFETY ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832997January 5, 1999
EXTERIOR LIGHTING:HEADLIGHTS
DRIVER IS NOT ABLE TO SEE THE ROAD CLEARLY BECAUSE OF THE HEADLIGHTS. THE HEADLIGHTS ARE TOO DIM IN AREAS WHERE THERE ARE NO STREET LIGHTS. THE PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832816December 29, 1998
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
CONSUMER NOTICED TURN SIGNAL IS NOT LOUD ENOUGH FOR A HEARING IMPAIRED PERSON. VEHICLE IS UNABLE TO INCLUDE A DEVICE TO INABLE AN IMPAIRED PERSON TO HEAR WHEN NEEDED. CONSUMER BELIEVED A VOLUME CONTROL DEVICE COULD BE HELPFUL. DEALER CONTRACTED AND NO POSTIVE RESPONSE RECEIVED. *AK *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701339December 14, 1998
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION VIBRATES ON 1/2 UPSHIFT, DEALER COULD FIND NO REASON FOR IT. EMERGENCY BRAKE CABLE BROKE, HAD TO DRIVE SIX WEEKS WITHOUT EMERGENCY BRAKE BEFORE DEALER GOT REPLACEMENT PART TO INSTALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831999December 8, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. WHILE DRIVING THEY HEAR A LOUD BANGING NOISE AND LOST ALL TRANSMISSION POWER. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701211December 8, 1998
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE USES A SINGLE SERPENTINE BELT FOR ALL ENGINE-DRIVEN ACCESSORIES. THE IDLER PULLEY HAS FAILED TWICE, EACH TIME BREAKING ITS SHAFT OFF AND FALLING INTO THE ENGINE CRADLE AND CAUSING A HORRIBLE RACKET AS THE CRANKSHAFT PULLEY CONTINUES TO SPIN AGAINST THE FALLEN IDLER PULLEY. THE BELT, OF COURSE, IS THROWN OFF AND ALL ACCESSORIES CEASE TO OPERATE. THE ITEMS THAT WILL NO LONGER OPERATE ARE: AIR CONDITIONING COMPRESSOR, ENGINE COOLANT PUMP, ALTERNATOR, AND POWER STEERING PUMP. BOTH TIMES, THE FAILURE HAS OCCURRED AT RELATIVELY LOW VEHICLE SPEEDS, BUT IT IS VERY UPSETTING WITH THE NOISE AND SUDDEN HEAVY STEERING EFFORT. MY WIFE WAS DRIVING AT THE TIME OF THE SECOND FAILURE AND WAS HAPPY TO ESCAPE HAVING AN ACCIDENT. A SIMILAR PROBLEM APPARENTLY OCCURRED IN RANGE ROVER VEHICLES SINCE A RECALL OF VIRTUALLY IDENTICAL CIRCUMSTANCE WAS ISSUED ON THEIR 1995 4.0SE VEHICLE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701189December 7, 1998
STEERING: STEERING WHEEL/HANDLE BAR
THE TOWN & COUNTRY (T&C) MINIVAN DOES NOT HAVE A STEARING WHEEL GEAR SHIFT LOCK TO PREVENT CHILDREN FROM ACCIDENTLY SHIFTING GEARS. YOU DON'T NEED TO STEP ON THE BRAKE TO SHIFT OUT OF PARK IN THE TOWN & COUNTRY VAN. HOW DID THE SAFETY COMMISSION ALLOW CHRYSLER TO GET AWAY WITH THIS? DO WE NEED TO HAVE AN ACCIDENT OR HAVE A CHILD KILLED IN ONE OF THESE VANS FOR THE GOV. TO REQUIRE CHRYSLER TO INSTALL A SAFETY LOCK ON ALL OF THEIR POPULAR MINIVANS? I ASKED A DEALER ABOUT THIS AND THEY TOLD ME THAT CHYSLER DOES NOT HAVE A SAFETY LOCK ON ITS T&C MINIVANS. THIS SURPRISED ME AND THE DEALER, SINCE MANY FAMILIES DO BUY THE T&C MINIVAN. I THINK THAT CHRYSLER NEEDS TO INSTALL THIS FEATURE IN ALL OF ITS POPULAR VANS! ALL I AM ASKING FOR IS CHRYSLER TO INSTALL A SAFETY FEATURE THAT SHOULD HAVE ALREADY BEEN THERE IN ONE OF ITS MOST POPULAR MINIVAN SERIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831683December 3, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL 96V099000/685. THE ABS BRAKES HAVE FAILED THREE TIMES, WITHOUT PRIOR INDICATION. REPAIRWORK WAS DONE EACH TIME, AND THE BRAKES FAILED TWO TIMES AFTER THE REPAIRS WERE DONE. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. MANUFACTURER CONTACTED AND CANNOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831646December 2, 1998
SEATS:FRONT ASSEMBLY:POWER ADJUST
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE VEHICLE WAS HIT FROM THE REAR, CAUSING DRIVER'S POWER OPERATED SEAT TO COLLAPSE IN THE RECLINING POSITION. PLEASE GIVE ANY FURTHER DETAILS *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#604941November 27, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
FUEL GAUGE NOT READING ACCURATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700852November 23, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY PROVIDED BY CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831059November 19, 1998
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ENTIRE FUEL TANK HAD TO BE REPLACED DUE TO NORMAL WEAR AND TEAR. FUEL TANK ASSEMBLY REPAIRS WERE DONE. TWO YEARS LATER THE FUEL TANK WAS LEAKING, REPAIR WORK DONE AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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