Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#548591September 21, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
BELT TENSIONER BROKE IN HALF AND FELL OFF WHILE DRIVING CAUSING OTHER COMPONENTS TO FAIL. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848054September 20, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING ON HIGHWAY APPROXIMATELY 60MPH CLUTCH PLATE ON THE A/C COMPRESSOR FROZE UP, AND THE SERPENTINE BELT CONTINUED TO RUB ON THE COMPRESSOR UNTIL IT BURSTED INTO FLAMES *AK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#711653September 20, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUTO TRANSMISSION FAILED AND WAS REPLACED AFTER 46,856 MILES. FUEL GAUGE READS EMPTY WHEN 5 OR 6 GALLONS REMAIN - TANK REPLACED, PROBLEM NEVER FIXED. WINDSHIELD WIPERS WILL COME ON BY THEMSELVES, SWITCH REPLACED PROBLEM STILL EXISTS. ELECTRIC COOLING FANS FAILED, MODULE AND RELAY REPLACED. DRIVER WINDOW MOTER AND REGULATOR FAILED. AIR CONDITIONING COMPRESSOR LEAKED, A/C HOSES LEAKED ALL NEW SYSTEM PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711657September 20, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MOST UNREALIABLE CAR I HAVE OWNED. THESE ARE NOT THE ONLY PROBLEMS, JUST THE MOST MAJOR. THIS CAR HAS BEEN ON A TOW TRUCK SIX TIMES IN THREE YEARS. PLEASE NOTE FIRST REPAIR WAS TO THE ORIGINAL TENSIONER AND SERPENTINE BELT; I TRIED TO CORRECT BEFORE SUBMITTING BUT WAS UNABLE TO CHANGE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711604September 19, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING PUMP MADE A LOUD GROWLING NOISE; ACCOMPANIED BY DIFFICULTLY TURNING THE STEERING WHEEL. UPON CHECKING THE POWER STEERING PUMP RESEVOIR, A LARGE QUANTITY OF METAL FILINGS WAS FOUND. PUMP ASSEMBLY & RACK & PINION ACUTATOR WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844027September 15, 1999
INTERIOR LIGHTING
WHILE DRIVING THE DASHBOARD LIGHT GOES OFF. DEALER ATTEMPTED TO REPAIR SEVERAL TIMES, BUT PROBLEM STILL OCCURS. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847535September 13, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
CONSUMER HAD TO REPLACE A TIRE DUE TO POTHOLE DAMAGE. WHILE CHECKING THE PRESSURE OF THE TIRES AND RETURNIG THE SPARE, CONSUMER NOTICED THAT T CABLE THAT HOLDS THE TIRE IN PLACE IS FRAYED AND IS ABOUT TO RUB AGAINST METAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847577September 13, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES THERE IS A GRINDING NOISE, AND WHEN REAPPLYING THEM VEHICLE DOES NOT STOP. DRIVER WENT THROUGH AN INTERSECTION BECAUSE SHE HAD NO BRAKES. DEALER CAN'T FIND THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847338September 9, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PLASTIC GAS TANK DEVELOPED A HOLE IN IT WHICH ALLOWED FUEL TO POUR OUT OF THE VEHICLE WHILE BEING DRIVEN. DEALER HAS TO REPLACE THE FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847406September 9, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT BROKE, RESULTING IN LOSS OF VEHICLE CONTROL. DEALER AND MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548400September 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TRANSMISSION FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847098September 8, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING OVER VERY SMALL AMOUNT OF WATER OR IF RAINS WATER GETS UNDERNEATH VEHICLE , THE VEHICLE WILL LOSE ALL POWER/COMPLETELY STALLING, CAUSING SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609750September 8, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CD PLAYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609766September 8, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
OUTSIDE REAR VIEW MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847136September 8, 1999
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WINDSHIELD WIPERS DON'T CUT OFF EVEN WITH THE KEY OUT OF THE IGNITION. DEALER SAYS IT'S THE MULTI-FUNCTION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847137September 8, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THERE IS A CRACK WITHIN THE BODY OF THE DOOR WHERE THE HINGES ARE ATTACHED. TO ADEALER HAD TO REMOVE THE DOOR STRAP FROM THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847152September 8, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ALL 5 DOOR LOCKS WILL UNLOCK BY THEMSELVES WHILE VEHICLE IS IN USE, CAUSING A SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710993September 6, 1999
STRUCTURE:BODY:TAILGATE
LOUD CLUNK WHEN TAILGATE CLOSED. REOPENED TAILGATE AND FOUND RIGHT SIDE PISTON HAD DETACHED FROM VEHICLE FRAME BUT WAS STILL CONNECTED TO LIFTGATE. WAS ABLE TO RECLOSE LIFTGATE FOR DRIVE TO DEALER, BUT ROOF LINER DAMAGED IN CLOSING PROCESS AS STRUT WAS IN FULLY EXTENDED POSITION. I REMEMBER READING A NEWSPAPER ACCOUNT IN AUGUST 99 REGARDING UPCOMING RECALL FOR THIS SAME PROBLEM, BUT CHRYSLER DEALERSHIP HAS NO INFORMATIN REGARDING ANY RECALL FOR THIS ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710907September 3, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
I AM DISABLED SECONDARY TO MULTIPLE SCLEROSIS BUT AN STILL ACTIVELY EMPLOYED AS A PHYSICIAN. I WAS THRILLED TO PURCHASE A VEHICLE THROUGH CHRYSLER THAT WAS ADAPTED BY BRAUN CORPORATION WITH A LOWERED FLOOR, ENTERVAN RAMP AND HAND CONTROLS. FROM THE FIRST 6800 MILES, I HAVE HAD REPEATED PROBLEMS. IN THE PAST YEAR AND A HALF, I HAVE BEEN STRANDED IN MY VEHICLE IN MY WHEELCHAIR AND THE VAN HAS REQUIRED TOWING. I WAS PROMPTED TO REACH OUT TO YOU FOR HELP BECAUSE THE FIRST PROBLEM (AT 6800 MILES) RECURRED NOW AT 40,000 MILES. MY BRAKES FAILED ENTIRELY WITHOUT WARNING AND I WAS TRAVELLING AT 40MPH. CHRYSLER POINTS THE FINGER AT BRAUN AND QUALITY COACH (THE DISTRIBUTOR LOCALLY). THEY POINT THE FINGER AT CHRYSLER. CHRYSLER SAID THAT IN 1996, BRAUN CAHNGED THE LOCATION OF THE FUEL PUMP AND THIS REQUIRED "CUSTOMIZATION" OF THE LINE BETWEEN THE BRAKE PUMP AND THE MASTER CYLINDER. THIS "CUSTMIZED" LINE HAS WORN THROUGH TWICE (THE FIRST TIME AT 6800 MILES) WITH NO WARNING. I WAS ASSURED THEN THAT THE PROBLEM WAS CORRECTED BUT FOUND OUT AT 40MPH THAT MY BRAKES WERE GONE AGAIN. I HAD GOTTEN THE VAN SERVICED AT THE DEALER 6 WEEKS PRIOR TO THIS AND NEW FRONT BRAKES WERE INSTALLED. I ALSO HAD IT IN 12 WEEKS PRIOR TO THIS INCIDENT TO HAVE ALL THE CONVERSION EQUIPMENT CHECKED. NEEDLESS TO SAY, NO ASSURANCES FROM THEM THAT THEY HAVE CORRECTED THE PROBLEM WILL CONVINCE ME TO DRIVE THIS VAN AND I DO NOT, IN GOOD CONSCIENCE, WANT TO PASS THIS PROBLEM ON TO ANOTHER INNOCENT PERSON. PLEASE ADVISE AND HELP IF YOU CAN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548307September 2, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS SPEED SENSOR FAILED CAUSING EXTENDED STOPPING DISTANCES. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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