Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11374146November 11, 2020
ELECTRICAL SYSTEM
THE VEHICLE CUTS OFF DURING DRIVING, HAVE DIFFICULTY STARTING. TOWED TWICE. BATTERY AND STARTER CHANGED THE SAME RESULT. PROBLEM WITH IGNITION SYSTEM WIN MODULE. I FOUND A RECALL ON THE MODULE(R03/NHTSA 14V-373 ) WHICH THE DEALER WILL NOT HONOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374170November 11, 2020
SUSPENSION
EACH FRONT COIL SPRING BROKE ABOUT TWO YEARS APART I WAS DRIVING ABOUT 55 MPH ON A BUSY CITY HIGHWAY WHEN I SUDDENLY FELT WHAT APPEARED TO BE A BADLY BALANCED TIRE. I MANAGED TO EXIT AND STOP IN A RETAIL PARKING LOT AND INSPECT THE TIRES. WHAT I FOUND WAS A BROKEN FRONT DRIVER SIDE COIL SPRING RESTING ON THE TIRE. THE TIRE WAS HOT ENOUGH TO SMOKE. THE TIRE WAS NO LONGER USABLE. ABOUT 2 YEARS AGO ON THE SAME VEHICLE THE PASSENGER SIDE FRONT COIL SPRING BROKE, BUT DID NOT RUB ON THE TIRE. IT SEEMS SO ODD THAT TWO COILED SPRINGS BROKE ON THE SAME VEHICLE. AFTER HEARING OF OTHER FAILURES I THOUGHT IT SHOULD BE REPORTED. I DO FEEL BLESSED THAT AN ACCIDENT DID NOT OCCUR IN EITHER CASE. MODEL YEAR: 2006 MAKE: CHRYSLER MODEL: TOWN & COUNTRY TOURING L MILEAGE: 109775
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373790November 9, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373869November 9, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP AT A GAS STATION FOR MORE GAS. WHEN WE TURNED THE CAR BACK ON AND PUT IT INTO DRIVING GEAR IT JOLTED FOR A SECOND RIGHT BEFORE AND AFTER TAKING IT OUT OF THE DRIVING GEAR. WE HAD TO DRIVE ON THE HIGHWAY AT 40 MILES PER HOUR WITH THE EMERGENCY LIGHTS ON SO WE WOULDN'T GET HIT FROM BEHIND FROM COMING AND UN COMING TRAFFIC SINCE IT WAS PITCH DARK AT NIGHT. ALSO, THE LEFT BACK PASSENGER DOOR RIGHT BEHIND THE DRIVER SEAT WAS NO LONGER WORKING EARLIER. IT WON'T OPEN NEITHER WITH THE CLICKER, OR BY HAND (INSIDE OR THE OUTSIDE) OR BY THE INSIDE AUTOMATIC BUTTONS FOR THE DOOR. IT JUST DOESN'T UNLOCK ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373176November 5, 2020
AIR BAGS
EMBLELM ON AIRBAG WAS REMOVED BY THE DEALER, THIS IS THERE RESOLUTION TO THE REPAIR, I NOW HAVE A EMPTY EMBLEM HOLE IN THE CENTER OF THE STEERING WHEEL AIRBAG, THEY ADVISED ME THEY DONT KNOW IF THEY ARE COMING UP WITH A REPAIR FOR THE AIRBAG. I HAVE PATIENTLY WAITED OVER 6 MONTHS AND AM LOOSING INCOME WITH THIS VEHICLE BECAUSE OF THE SAFTEY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373178November 5, 2020
AIR BAGS
DEALER REMOVED EMBLEM IN AIRBAG AND THAT WAS THERE REPAIR LEAVING A EMBLEM HOLE IN THE CENTER OF THE STEERING WHEEL, NO RESPONSE IF REPLACING EMBLEM OR AIRBAG COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372826November 3, 2020
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE PASSENGER'S SIDE REAR WHEEL BAR WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AXLE WAS SEVERELY RUSTED. THE CONTACT CALLED LUCAS CHRYSLER JEEP DODGE RAM (1624 NJ-38, LUMBERTON, NJ 08048, (609) 845-0030) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO ROAD SALT. THE VEHICLE WAS DIAGNOSED AND REPAIRED FROM A PRIVATE MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372719November 2, 2020
ENGINE
ON TWO OCCASIONS WHILE MY WIFE WAS DRIVING, BOTH TIMES WHILE ON A TOWN ROAD, THE VEHICLE SHUT OFF ALMOST LIKE THE VEHICLE HAD ITS IGNITION TURNED OFF. TOTAL LOSS OF POWER TO EVERYTHING ELECTRICAL, LOSS OF POWER STEERING AND BRAKES. SHE WAS ABLE TO GET THE VAN PULLED OVER, AND ONCE SHE WAS ON THE SIDE OF THE ROAD, SHE WAS ABLE TO GET IT STARTED RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372486October 31, 2020
ELECTRICAL SYSTEM
AFTER THE VEHICLE IS TURNED OFF, THE TIPM CONTINUES TO RUN THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366992October 29, 2020
ELECTRICAL SYSTEM
MY DRIVER'S SIDE LOW BEAM LED LIGHT WILL COME ON WHEN THE CAR IS CRANKED BUT BEGINS TO FLICKER AND WILL CUT COMPLETELY OFF WITHIN 5 MINUTES OF CRANKING THE VAN. IT WILL SOMETIMES COME BACK ON AND GO OFF AGAIN. REPLACING THE BULB IS NOT CORRECTING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367053October 29, 2020
SEAT BELTS
SINCE THE BEGINNING OF THIS YEAR, THE DRIVER SIDE SEATBELT HAS OPENED ITSELF (UNLATCHED ITSELF) 5 TIMES WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366808October 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE JERKED FORWARD AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED FOR A WHILE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STALLINGS MOTORS (1245-38TH BOULEVARD, N.E., CAIRO, GA 39828, (229) 516-4891) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366887October 28, 2020
POWER TRAIN
SUDDENLY AND WITHOUT WARNING, MY TRANSMISSION FAILED. NO WARNING NOISES, NO CHECK ENGINE LIGHT. I WAS ON A COUNTRY ROAD WITH MY 7 YEAR OLD SON IN THE CAR AND NO HELP FOR MILES. HAD WE BEEN ON A HIGHWAY, WE MAY HAVE BEEN IN AN ACCIDENT. THE VEHICLE WAS IN MOTION WHEN I HEARD A WHINING/ WINDING SOUND. THE ENGINE REVVED HIGH AND WOULDN'T MOVE FORWARD. I PULLED OVER TO THE SHOULDER, TURNED MY VEHICLE OFF, TURNED IT BACK ON AND THE SAME THING HAPPENED. I CALLED A TOW TRUCK TO GET MY VEHICLE TO A REPAIR SHOP WHERE I WAS TOLD THAT THE COMPUTER IS SHOWING AN ERROR CODE FOR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366602October 27, 2020
ELECTRICAL SYSTEM
WHEN I'M DRIVING THE REAR HATCH OPENS I HAVE TO PULL OVER TO CLOSE , I HAVE REPLACED THIS ONCE IT COST ME $300.00 & IT IS DOING IT AGAIN THE MACHANIC SAID IT IS THE COMPUTER I CALLED WHERE I BOUGHT Y CAR THEY SAID NO RECALL , THE BACK HEATER ALSO SMELLS LIKE BURNING WIRES HAS STARED TO SMOKE ON ME AS WELL , , I HAVE TO TIE THE REAR DOOR AT THIS TIME WHICH STILL OPENS WHEN I AM DRIVING I HAVE MY GRANDBABIES IN THE CAR MAKES ME VERY WORRIED ON THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366721October 27, 2020
POWER TRAIN
TRANSMISSION SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366744October 27, 2020
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING OUR VEHICLE DOWN A COUNTY ROAD AT ABOUT 40 MILES PER HOUR WHEN SUDDENLY WHAT SEEMED LIKE ALL OF THE INDICATOR AND WARNING LIGHTS LIT UP ON THE DASHBOARD. SHE PULLED OFF INTO A NEIGHBORHOOD TO TRY AND TURN AROUND TO DRIVE THE VEHICLE BACK HOME. AS SHE CAME AROUND THE CIRCLE DRIVE OF THE NEIGHBORHOOD AND APPROACHED THE STOP SIGN BEFORE THE COUNTY ROAD, THE VEHICLE COMPLETED DIED. THE KEY WOULD NOT COME OUT OF THE IGNITION IT WAS SO DEAD. WE HAD THE VEHICLE TOWED TO A DEALERSHIP'S SERVICE DEPARTMENT. THE PROBLEM WAS DIAGNOSED AS A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). THE UNSAFE CONDITION WAS THAT THE VEHICLE COULD HAVE COMPLETELY DIED AND LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES, ETC., WHILE DRIVING ON A COUNTY ROAD AT 40 MILES PER HOUR IN TRAFFIC, IF MY WIFE WOULD NOT HAVE IMMEDIATELY PULLED OFF THE MAIN ROAD INTO THE NEIGHBORHOOD. WHILE WAITING FOR THE VEHICLE TO BE TOWED, I HAD TO WAVE ON TRAFFIC EXITING THE NEIGHBORHOOD AND IT CREATED AN UNSAFE SITUATION FOR TRAFFIC COMING IN TO THE NEIGHBORHOOD AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366456October 26, 2020
ENGINE
CHECK ENGINE LIGHT CAME ON AT ~95,000 FOR P0302 - MISFIRE IN CYLINDER 2 AT IDLE. THE LOCAL CHRYSLERY DEALERSHIP SERVICE DEPARTMENT DIAGNOSED IT AS LOW COMPRESSION DUE TO A VALVE ISSUE. THE FIX IS LEFT HEAD REPLACEMENT AT JUST UNDER $2700. THIS IS CLEARLY A KNOWN ISSUE WITH THIS ENGINE LOOKING AT OTHER COMPLAINTS FOR THE 3.6L PENTASTAR ENGINES IN THE TOWN AND COUNTRY, GRAND CARAVAN AND DODGE JOURNEY. NO RECALL OR SERVICE BULLETING APPEARS TO BE ASSOCIATED WITH THIS MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366281October 25, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY VAN IS NOT STARTING RIGHT AWAY AS IT USUALLY DOES. HAD I BEEN ON THE ROAD WOULD HAVE CAUSED A ACCIDENT. THE THROTTLE LIGHT IS ON AT THE START, FIRST IT WAS THE OIL LIGHT. HAD SOME MECHANICS SAY FUEL PUMP BUT THEN READ IT IS A FUSE ISSUE WITH THE THROTTLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366128October 24, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS STOPPED WORKING. THEY FLICKER WHEN STARTING THE CAR, BUT THEN SHUT OFF. STANDARD AND HIGH-BEAMS ARE BOTH INOPERABLE. TRIED REPLACING THE HEADLIGHT SWITCH, TO NO AVAIL. FOG-LIGHTS WORK, WHICH IS MY ONLY LIGHTING AT NIGHT. CHECKED ONLINE FOR A SOLUTION. APPARENTLY THIS IS A VERY COMMON PROBLEM IN THE TIPM. TRIED A HARD RESET, BUT AGAIN TO NO AVAIL. THERE IS NO FUSE OR RELAY THAT CAN BE REPLACED TO RESOLVE THIS ISSUE. THIS ORIGINALLY BEGAN IN JUNE, 2020, WHILE I WAS DRIVING AT NIGHT THE HEADLIGHTS JUST SHUT OFF. THE HEADLIGHTS FUNCTIONED INTERMITTENTLY FOR A FEW WEEKS, AND THEN FAILED COMPLETELY. THEY STILL FLICKER ONCE WHEN STARTING AND THEN GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365896October 23, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AT RANDOM TIMES, PERHAPS ONCE EVERY 200 MILES AVERAGE, THE ENGINE WILL SUDDENLY TURN OFF. THIS USUALLY HAPPENS DURING TURNS OR WHEN SPEEDING UP FROM A STOP. WHEN THIS HAPPENS, I LOSE ALL POWER STEERING AND ENGINE CONTROL. THIS HAS RESULTED IN 4 NEAR-MISSES WHILE TURNING CORNERS WITH OTHER VEHICLES IN THE AREA. THE ENGINE STARTS RIGHT BACK UP AGAIN, BUT THE VEHICLE MUST BE PUT IN NEUTRAL OR PARK TO RESTART - AGAIN, IN MID-TURN OR AS TRAFFIC IS ACCELERATING AROUND ME. THIS ISSUE IS LISTED ON THE NHTSA RECALL SITE (CAMPAIGN 14V373000), BUT IS NOT ASSOCIATED WITH MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Town and Country