Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10195532July 7, 2007
STRUCTURE
I OWN A 2002 CHRYSLER PT CRUISER. I WAS AWARE CHRYSLER ONLY OFFERED A 3 YEAR WARRANTY ON MY CAR WHEN PURCHASED, SO I OPTED AND PAID EXTRA FOR AN EXTENDED WARRANTY TO COVER AN ADDITIONAL 2 YEARS. BASICALLY LAST MAY 2006, I NOTICED A CRACK APPEARED ON THE TOP DASHBOARD NEXT TO THE WINDSHIELD AND THE GRILL ON THE TOP DASH ALSO HAD A CRACK. I CALLED THE LOCAL CHRYSLER DEALER AND EXPLAINED THE SITUATION AND THEY SAID THERE WAS NOT A RECALL AND THERE WAS NOTHING THEY COULD DO TO ASSIST ME. I EXPLAINED I PURCHASED AN EXTENDED WARRANTY AND THEY THEN SAID THAT THIS WAS CONSIDERED MORE OF A COSMETIC ISSUE NOT ANYTHING THAT IS COVERED UNDER THE EXTENDED WARRANTY POLICY. WE THEN CALLED THE MAIN CHRYSLER HEADQUARTERS OFFICE THEY CLAIMED THE SAME THING. SO TO THIS DAY I STILL HAVE THE CRACK ON THE TOP PART OF DASHBOARD WHICH NOW IS CRACKED ALL THE WAY ACROSS VERTICALLY (DASH IS SPLIT IN HALF) BECAUSE NO ONE AT CHRYSLER CONSIDERED THIS A DEFECT ISSUE FOR SOME ODD REASON AND LACK THE CUSTOMER SERVICE ALL COMPANIES NEED TO RUN A SUCCESSFUL BUSINESS. I VOWED SINCE THEN TO NEVER PURCHASE ANOTHER CHRYSLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195556July 7, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:FOG LIGHTS:SWITCH
WE OWN A 2003 PT CRUISER. IT HAS MANIFESTED THREE SEPARATE PROBLEMS, ALL OF WHICH ARE SIMILAR TO COMPLAINTS I HAVE FOUND FROM OTHERS ON THE INTERNET: FIRST, THE "CHECK ENGINE" LIGHT COMES ON. THE DEALER SAID WE NEEDED TO CLICK THE GAS CAP. WE DID THAT, BUT THE LIGHT CAME BACK ON. SECOND, THE FOG LIGHT SWITCH FAILED SUCH SO THAT THE LIGHTS TURNED ON WITHOUT THE SWITCH BEING TOUCHED. WE DISCOVERED THE PROBLEM ONLY AFTER THE BATTERY HAD BEEN DRAINED, STRANDING MY WIFE AT WORK. I "FIXED" THIS PROBLEM BY PULLING THE FUSE ON THE FOG LIGHTS. I HAVE READ COMPLAINTS IN WHICH THIS FAULTY SWITCH HAS ACTUALLY STARTED FIRES. THIRD, WE HAVE THE INFAMOUS INTERMITTENT STARTING"PROBLEM. I HAVE REPLACED THE STARTER AND THE BATTERY. I CHECKED ALTERNATOR FUNCTION AND INTEGRITY OF ALL CABLE CONNECTIONS TO THE STARTER. THEN I READ OTHERS' COMPLAINTS AND HAVE FOUND THERE IS NO AVAILABLE SOLUTION. THE PROBLEM BECAME MORE AND MORE FREQUENT, AND NOW THE VEHICLE IS DEAD IN THE DRIVEWAY. OUR VEHICLE HAS ONLY 54,000 MILES ON IT, AND WE BELIEVE WE SHOULD EXPECT MANY MORE MILES FROM IT. WE ARE AFRAID TO TAKE IT TO A DEALER AND HAVE HUNDREDS OF DOLLARS WORTH OF FRUITLESS DIAGNOSTICS DONE ON IT. WE STILL OWE $1,800 TO CHRYSLER FINANCIAL FOR THE CAR. IT PAINS US TO MAKE PAYMENTS ON A VEHICLE THAT IS A LUMP IN OUR DRIVEWAY. WE WOULD LIKE TO HAVE THE VEHICLE REPAIRED AT NO CHARGE, ASSUMING THE MANUFACTURER HAS FOUND A SOLUTION. ALTHOUGH THE VEHICLE IS CURRENTLY OUT OF WARRANTY, THE PROBLEM BEGAN TO OCCUR LONG BEFORE THE WARRANTY EXPIRATION, BUT WE COULD NOT GET IT TO REPEAT FOR THE DEALER. IS THERE A "SECRET WARRANTY" FOR THIS ISSUE? WE CANNOT FIND A FULL-TEXT TSB TO FIND OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195461July 6, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINS ILLUMINATED. THE WARNING INDICATOR CHIMES IF THE AIR BAG LIGHT IS ON OR OFF. THE DEALER REPLACED THE MODULE, HOWEVER, THE INDICATOR CONTINUES TO CHIME. THE DEALER IS CURRENTLY UNAWARE OF HOW TO REPAIR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 02-01-08. *KB THE ARI BAG MODULE WAS REPLACED, HOWEVER THE CONSUMER CONTINUED TO EXPERIENCE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195403July 5, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
AS MY WIFE WAS DRIVING THE CAR SHE NOTICED A SUDDEN LOSS OF POWER ASSIST IN THE STEERING. SHE WAS ABLE TO DIRECT THE CAR INTO A PARKING SPACE, AND UPON EXITING ,NOTICED LARGE AMOUNTS OF SMOKE COMING FROM UNDER THE CAR. SHE ASKED OTHERS TO CALL THE FIRE DEPARTMENT, AND BY THE TIME THEY ARRIVED, THE CAR WAS TOTALLY ENGULFED IN FLAMES. UPON REVIEW AT THE ACCIDENT SCENE THERE WAS A NOTICEABLE TRAIL OF POWER STEERING FLUID ON THE ROAD BED FOR APPROXIMATELY 4-500 FEET BEFORE SHE CAME TO A STOP.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10195253July 3, 2007
STRUCTURE
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT NOTICED A CRACK IN THE DASHBOARD. AS YEARS WENT BY, THE CRACK GREW LARGER. THE VEHICLE HAS NOT BEEN TAKEN TO THE MECHANIC. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE IS 35,000 AND FAILURE MILEAGE WAS 30,000. UPDATED 08/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195114July 2, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2005 CHRYSLER PT CRUISER. THE CONTACT RECEIVED RECALL NOTICE # 07V149000 (VISIBILITY:GLASS, SIDE/REAR). SHE HAS NOT SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR BECAUSE THE DEALER STATED THAT THE PARTS ARE ON BACK ORDER. THE CURRENT MILEAGE IS 36,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195184July 2, 2007
SERVICE BRAKES, HYDRAULIC
BRAKES CONSTANTLY HAVE GRINDING AND NOISE PROBLEMS, BRAKE PEDAL FEELS SOFT OR GOES TO THE FLOOR EASILY. THIS PROBLEM HAS PERSISTED SINCE THE PURCHASE OF A 2004 PT CRUISER WITH TURBO, BUT APPEARS TO BE A 2003 CHASSI AND BREAKS HENCE THE DRUM BREAKS ON THE REAR. DRUM BREAKS ON A TURBO MODEL HUMMMM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195051June 30, 2007
STRUCTURE
THE DASHBOARD OF MY 2001 CHRYSLER PT CRUISER IS CRACKING IN MANY PLACES THROUGH THE MIDDLE SECTION. I'M AFRAID IT MAY COLLAPSE AS OTHERS HAVE. THE CRACKS ALSO RUN THROUGH THE TOP AIR VENT. I'VE RESEARCHED THE WEB AND FOUND MANY OTHER CASES OF THIS HAPPENING WHICH SOME HAVE CAUSED ACCIDENTS. HAS CHRYSLER ACKNOWLEDGED THIS PROBLEM AND IS THERE A RECALL POSSIBILITY? THIS IS THE FIRST VEHICLE I HAVE EVER OWNED THAT HAS DONE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194960June 29, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
PROBLEMS WITH POWER STERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194840June 28, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. APPROXIMATELY SIX MONTHS AGO, THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKING. THE CRACK BEGAN FROM THE MIDDLE OF THE DASHBOARD ABOVE THE VENT AND IS APPROXIMATELY 14 INCHES LONG. SHE USES A SUN PROTECTOR FOR THE WINDSHIELD WHEN SHE CAN, BUT ADMITS THAT THE DASHBOARD IS EXPOSED TO A LOT OF SUNLIGHT. THE CURRENT MILEAGE IS 35,000 AND FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194882June 28, 2007
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. THE CONTACT NOTICED THAT THE HEADLIGHT LENSES WERE SCRATCHED AND DISCOLORED, WHICH DIMINISHED THE VISIBILITY OF THE HEADLIGHTS. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 22,000 AND FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194760June 27, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH, THE REAR DRIVER SIDE QUARTER GLASS SEPARATED FROM THE VEHICLE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE MANUFACTURER AND DEALER STATED THAT THE VIN IS NOT INCLUDED IN RECALL # 07V149000 (VISIBILITY:GLASS, SIDE/REAR). THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194766June 27, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. AROUND OCTOBER OF 2006, THE CONTACT NOTICED A SMALL TIP OF THE DASHBOARD BEGINNING TO CRACK. THE CRACK IS NOW APPROXIMATELY 5-6 INCHES LONG. A FEW MONTHS AFTER IT BEGAN CRACKING, THE CONTACT NOTICED ANOTHER CRACK FORMING. CURRENTLY, THE SECOND CRACK IS AS LONG AS THE FIRST ONE. THE CURRENT MILEAGE IS 69,000 AND FAILURE MILEAGE WAS 61,000. UPDATED 07/24/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194665June 26, 2007
STRUCTURE
2002 CHRYSLER PT CRUISER. CRACKED DASH. *MC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194113June 25, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE DASHBOARD CRACKED AROUND THE VENT LOCATED IN THE MIDDLE OF THE DASHBOARD. THE CURRENT MILEAGE IS 78,000 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194136June 25, 2007
STRUCTURE
THE DASHBOARD OF THE 2002 P.T. CRUISER HAD CRACKED IN TWO (2) PLACES, AND I FELT THAT CHRYSLER SHOULD BE RESPONSIBLE FOR THIS DEFECT, AS A NEW DASHBOARD COST APPROXIMATELY $220.00 - PLEASE ADVISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194142June 25, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:STARTER ASSEMBLY
ON THE STREET ENGINE STOPPED, POWER STEERING INOPERATIVE, SMOKE APPEARED FROM UNDER THE HOOD. TURNED THE KEY OFF. RAISED THE HOOD, HAD FIRE BENEATH THE BATTERY AREA. DEALER STATED THAT A MISROUTED CABLE BETWEEN THE BATTERY AND STARTER SHORTED OUT, CAUSING THE FIRE WHICH RUINED THE CABLING, BATTERY AND STARTER. CHRYSLER'S EXTENDED WARRANTY WILL NOT COVER THIS DAMAGE BECAUSE THE BATTERY CABLE WAS NOT COVERED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10194078June 24, 2007
ELECTRICAL SYSTEM
THERE IS A WIDESPREAD PROBLEM WITH THE CHRYSLER PT CRUISER WHEREIN THE MULTI-FUNCTION SWITCH ON THE COLUMN MALFUNCTIONED, CAUSING THE FOG LIGHTS TO COME UNEXPECTEDLY, COMPLETELY DRAINING THE BATTERY . THIS PROBLEM HAS BEEN GOING ON FOR SOMETIME AND CHRYSLER REFUSED TO CORRECT IT, WHICH WOULD APPEAR TO HAVE BEEN CAUSED BY DEFECTIVE PARTS. THE REPAIR CHARGE WA S UPWARDS OF $200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194058June 23, 2007
STRUCTURE
DASHBOARD FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193954June 22, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT NOTICED THAT THE DASHBOARD BEGAN CRACKING APPROXIMATELY A YEAR AGO. THE DASHBOARD IS EXPOSED TO THE SUN AND A WINDSHIELD SCREEN IS NOT USED DURING THE DAY. THE CRACK HAS NOW SPREAD ACROSS THE ENTIRE DASHBOARD, SEPARATING IT INTO TWO PIECES. THE CRACK EXTENDS FROM THE WINDSHIELD TO THE CENTER CONSOLE OF THE VEHICLE. THE CURRENT MILEAGE IS 104,000 AND FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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