Chrysler 300 Complaints (2019)

61 consumer complaints on file.

#11508857February 24, 2023
AIR BAGS
We were in an accident where we were Tboned and a car ran a red light at 50 miles bet hour hitting us on the passenger side and not one airbag in my vehicle went off.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11496711December 9, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
NO BACKUP CAMERA DEAD RADIO SCREEN SECOND OCCURENCE CAR DEALER NOTIFIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483201September 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
This has happened a few times. First , I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages “service power steering,” “service abs system,” and “service electronic stability control.” Meanwhile, my power steering goes out, brakes, and air conditioning stop working with all the lights on my dash lit. Then, when you park and turn it off, it won’t start again. Doesn’t even try to start. This also has happened while driving and I had no choice, but to drive it or be stuck an hour from home at 1am. This not only puts others in danger, but myself with no brakes and power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465682May 23, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Touch screen may freeze disabling driver from adjusting climate, audio, navigation, user manual, and all other on-board screen functions. While frozen screen remains on even after vehicle has been turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459607April 4, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning (FCW) system does not function as designed. It is supposed to give visual and audible warnings as well as apply the brakes (if so selected). The system on my car gives the visual and audible warnings, but does not apply the brakes. I have experienced this several times since I have owned the car. I took it to the Chrysler dealer on 12/11/2020 and again on 3/28/2022 for this issue and their response both times was "there are no stored codes in the module and it is unsafe to test the system. Therefore the system is working as designed."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446688January 7, 2022
POWER TRAIN
when putting vehicle in gear from park to drive there is a clucking souk in the rea end such as the ring and (differential ) pinion gears or cv boots Carl Burger Dodge put a rea end in the car and it still doing it they stated that they can not or it NORMAL NOISE. I have return the car at least four time for the same noise each time one guy or the other heard it but they can not repair... I 'am afraid it the differential will go out at high speed and cause a accidennt , this first appear in the first few in 2019 and is still present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433509September 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free again. When it freezes up , I can change anything, none of the buttons on the screen will works and the screen gets really hot to touch. Secondly when I go to crank my car sometimes whether it is a cold crank or not it may a hitting nose and it sound like it is coming from the back left side. That can happen several times a day or sometimes it doesn't happen at all. This is a new car for me so I don't know why I am having these problems and I work hard to finally be able to afford what I like for it to give me problems from the start. I have reached out to the dealership where I got it from but haven't hear anything back and the has been happening for a while. Please help. So many dates so I am just going to put the last time it happened but the problem started late November 2020 when I got the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427156July 30, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN ... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425973July 22, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425976July 22, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426026July 22, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the 2019 Chrysler 300. I understand that you're working with Chapman Dodge in Scottsdale regarding an ongoing concern with the radio. I have reached out to them and requested the information. We need to determine what involvement we need to get started and what the next steps are. Essentially. I'm available Monday through Friday from 10 a.m. To 6:30 p.m. Eastern, and my number here is 844-378-0597. My extension is 406-0076. Thank you. Hello, this is Michael from Ram Uconnect customer care. Just give me a quick call in regards to your new Dodge Challenger. Actually, this was a Chrysler 300 was not seeing the VIN number. But basically need the the part is on order confirm with the dealership that they made a mistake and they they put 2 orders under your name. One of them was for a different customer, but they were able to track it Down based off the serial ID number. That one was already installed. This one is currently showing an ETA of eight to twenty two. Twenty Twenty-One. But yeah, we got involved. We got it expedited. We're going to try to see about getting it sooner. It's currently being shipped from the supplier. So it hasn't actually started ship off. Basically what they're doing right now is they're trying to get it released. And that's where we're at. So, yeah, it's currently shipping from the supplier by that when I mean is there trying to release it so often. Do you have any questions? Feel free to give me a call? My telephone number's going to be 100-860-6632 extension 30478. Hope you have a great evening. Bye. CHAOS@CHRYSLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425808July 21, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAND NEW CHRYSLER 300 W/<1100MI "UCONNECT UPDATE ERROR CODE 20" VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X2) NO REPAIR PARTS AVAILABLE REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) "NO BACKUP CAMERA" "NO A/C & HEAT CONTROLS" - A/C FULL ON/OFF ONLY "NO RADIO / NO NAVIGATION / NO EMERGENCY" DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420789June 14, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I was in a "at fault" accident in Sept 2020 in my new car because the instrument panel failed to stay on started glitching while on the freeway hit tire in the road. Car insurance went up because of the points against my record. The Chrysler Corp has a recall on the same make and model but not my VIN number. My car is experiencing the same problems as the recall. I need the insurance company to remove the points and sue Chrysler for this accident that was very dangerous. I have videos of the car still glitching while Im driving for a few seconds to a few minutes at a time. Driving at night with the instrument panel glitching is very dangerous and I need help.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11395364February 9, 2021
STRUCTURE:BODY
THE CAR IS LEAKING FROM BOTH SIDES THROUGH THE PANELING AND THE SEATS ARE GETTING WET IN RETURN MAKING SEAT BELTS GET RUSTED AND STUCK. SND IT'S GETTING AN ODOR . IF IT'S RAINING IT'S LEAKING IF MOVING OR SITTING STILL. . NOW THE ROOF IS BEGINNING TO FADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331095June 26, 2020
UNKNOWN OR OTHER
IM PURCHASE THIS CAR WITH SOMEONE ELSE INFORMATION. MY REAL NAME IS [XXX].MY FISICAL ADDRESS IS [XXX] .IM GET AUTO LOAN WITH FRAUD INFO..IM STILL HAVE THE CAR. I WANT TO BACK TO THE DEALERS SHOP BUT IM AFRAID..PLEASE HELP ME TO RETURNING THIS CAR..PLATE # [XXX] NEVADA CA. VIN # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326452May 29, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHRYSLER 300. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE IGNITION WAS TURNED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SIERRA MOTOR MALL LOCATED AT SIERRA MOTOR INC ' BILL WALSH AUTO GROUP LOCATED AT 510 EAST NORRIS DR, OTTAWA, IL 61350, HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319332March 26, 2020
ELECTRICAL SYSTEM
I PARK MY ON 3/25/2020 COMING FROM RUNNING ERRANDS ABOUT AN HOUR LATER MY HORN JUST WAS GOING OFF BY ITSELF. I HAD TO HIT THE ALARM TO STOP IT THAN IT WILL GO OFF EVERY 20 TO 30 MINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300081January 17, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 77 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE UNEXPECTEDLY VEERED OFF TO THE LEFT WITHOUT WARNING. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING AND FEATURE FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256377September 18, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I BROUGHT A 2019 CHRYSLER 300 IN JULY 2019, IN SEPTEMBER 2019 MY WIFE WAS BACKING OUT OF THE DRIVEWAY, SHE SAID THE CAR SUDDENLY ACCELERATED WITHOUT WARNING. SHE STATED THAT SHE PRESSED THE BRAKE AND IT DIDN'T STOP THE CAR. IT CONTINUED TO ACCELERATE UNTIL IT FINALLY STOPPED AFTER GOING UP AN INCLINE INTO THE NEIGHBOR'S YARD AND HIT A TREE.*DT *AS *DT*DT TICKET # XXXXXXXXXXXXXXXXXXXXX PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11232983July 18, 2019
POWER TRAIN
I BOUGHT THIS BRAND NEW CHRYSLER 300 LTD AND IT ONLY HAS 7,100 MILES ON IT. THE CAR HAS A SEVERE SHIFTING ISSUE GOING UP AND DOWN THRU THE GEARS. VIBRATION, HESITATION AND JERKING. MY WIFE WILL NOT DRIVE THE CAR BECAUSE SHE FEELS IT IS DANGEROUS TO TRANSPORT THE GRAND KIDS IN. I HAVE TAKEN IT BACK T THE DEALER MANY TIMES AND THEY TELL ME ITS WITHIN FACTORY STANDARDS AND THEY ALL SHIFT LIKE THAT. NOW THAT IS DIFFICULT TO BELIEVE. HOW CAN I GET IN CONTACT WITH A REAL CHRYSLER FACTORY TECH REP TO DRIVE THIS CAR AND EVALUATE ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler 300