Chevrolet Tahoe Complaints (2015)

663 consumer complaints on file.

#11020295August 29, 2017
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. AFTER RESTARTING THE VEHICLE, THE SERVICE POWER STEERING MESSAGE DISPLAYED AND THE POWER STEERING WAS INOPERABLE. THE VEHICLE WAS TAKEN TO HUDIBURG CHEVROLET (LOCATED IN MIDWEST CITY, OKLAHOMA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020372August 29, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER: COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US HIGHWAY 23 S CIRCLEVILLE OH 49113 WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO HARE CHEVROLET LOCATED AT 2001 STONY CREED RD NOBLESVILLE IN 46060 WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 8-31775454 BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019616August 25, 2017
ELECTRICAL SYSTEM
AIR CONDITIONING COMPRESSOR. I HAD TO REPLACE THE A/C COMPRESSOR ON MY 2015 TAHOE ABOUT DURING JULY 2015. MY VEHICLE HAS ABOUT 65,000 MILES. THIS WAS UNUSUAL IN THAT I HAVE NEVER HAD TO REPLACE THIS PART IN ANY VEHICLE I HAVE OWNED OVER THE LAST 40 YEARS. THE SERVICE DEPARTMENT AT THE DEALERSHIP TOLD ME THAT THEY ARE USING AFTER MARKET REPLACEMENT PARTS BECAUSE THE GM SUPPLY CHAIN IS OUT OF A/C COMPRESSORS BECAUSE THEY ARE REPLACING SO MANY OF THEM IN TAHOE/YUKONS, SILVERADO PICKUPS AND CADILLAC ESCALADES. THE PART COST ME ABOUT $1,400 TO REPLACE THE PART. I CONTACTED GM CUSTOMER SERVICE AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE I WAS BEYOND WARRANTY. IT SEEMS TO ME THAT MY SITUATION IS NOT AN ISOLATED CASE BUT PART OF LARGER SYSTEMIC ISSUE IN GM MANUFACTURING. IF GM SUPPLY CHAIN CANNOT KEEP COMPRESSORS IN STOCK BECAUSE THEY ARE REPLACING SO MANY DEFECTIVE PARTS, THIS RISES TO THE LEVEL OF BEING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018672August 21, 2017
STEERING
THE VEHICLE WAS IN MOTION WHEN THE STEERING WHEEL LOCKED AND COULD NOT TURN OR MOVE PROPERLY... WAS TAKEN TO THE NEAREST DEALERSHIP WHERE THEY DIAGNOSED IT AND SAID IT WAS THE POWER STEERING THAT WENT OUT. WE WERE ON A HIGHWAY GOING 75 MPH AND ALMOST FLIPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015864August 16, 2017
UNKNOWN OR OTHER
MY A/C CONDENSER WENT OUT ON JULY 21, 2017 WHILE I WAS DRIVING IT. MY 2015 TAHOE LTZ ONLY HAS 21,000 MILES ON IT. IT'S COVERED UNDER WARRANTY, BUT I'VE BEEN GIVEN NO ESTIMATE ON THE PART DELIVERY. DRIVING A COURTESY VEHICLE, CHEVY MALIBU, FOR THE FORESEEABLE FUTURE. THIS SHOULD BE A RECALL. I WAS TOLD BY GM THAT THIS IS NOT A WIDESPREAD ISSUE. I'VE READ OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015141August 14, 2017
UNKNOWN OR OTHER
A/C REAR WENT OUT. $1100 TO REPLACE. DECIDED TO DISCONNECT REAR A/C (COST $498) UNTIL A RECALL COULD BE ESTABLISHED AND ATTEND TO COMMON PROBLEM WITH 2015-2016 TAHOES. CHICAGO (NBC CHANNEL 5) NEWS RAN AN INVESTIGATORY NEWS STORY ON A NATION-WIDE PROBLEM WITH A/C ON GM 2015-2016 TAHOES. GM WAS CONTACTED AND AGREED TO LOOK INTO "COMPLAINT" NO RECALL YET....?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014066August 9, 2017
UNKNOWN OR OTHER
THERE IS A KNOWN PROBLEM WITH THE A/C CONDENSER IN THE CHEVROLET TAHOE 2015. THE AC WILL JUST STOP WORKING AND BLOW HOT AIR. THEY HAVE HAD THIS PROBLEM WITH A LEAKING CONDENSER FOR QUITE SOME TIME BUT HAVE NOT ISSUED A RECALL. THE WAIT TO GET THE PART IS 8-12 WEEKS WHICH MAKES THE CARS UNUSABLE IN THE SUMMER MONTHS. THE COST FOR REPAIR IS $1200. THEY KNOW THIS IS A PROBLEM YET THEY CONTINUE TO SELL THEIR USED TAHOES WITH THESE FAULTY CONDENSERS. I BELIEVE IS THIS IS FRAUDULENT. I AM STILL WAITING TO GET MINE FIXED. THEY REDESIGNED THE PART TO FIX THE PROBLEM BUT THE BACKLOG IS SO LONG AND THEY ARE USING THEM TO MANUFACTURER THEIR NEW CARS VERSUS SERVICING THEIR EXISTING CLIENT BASE. IF YOU GOOGLE IT, YOU WILL FIND CRAZY STORIES OF PEOPLE TRYING TO GET THIS PROBLEM FIXED FOR MONTHS AND DEALING WITH NO AC IN STATES WITH HIGH TEMPERATURES SUCH AS TEXAS AND NEVADA. I BELIEVE THEY USE THESE IN THEIR 2015 SILVERADOS AND 2015 SUBURBANS. CALLS TO CORPORATE CHEVY DID NOTHING TO HELP. HE JUST TOLD ME HE HANDLES THESE CALLS ALL DAY LONG FOR AC ISSUES. I WOULD HAPPILY JOIN A CLASS ACTION LAW SUIT TO PUSH THEM TO DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013683August 8, 2017
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET TAHOE. WHILE DRIVING IN LOCAL OR HIGHWAY TRAFFIC, THE STEERING WHEEL LOST POWER WHEN TURNED. THE STEERING WHEEL RETURNED TO NORMAL AND WAS ABLE TO COMPLETE THE TURN. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE STABILITY CONTROL AND POWER STEERING INDICATORS ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO PALMERO CHEVROLET (1122 4TH AVENUE CONWAY, SOUTH CAROLINA 20526, PHONE (843)-248-4283) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR FAILED. THE VEHICLE WAS REPAIRED AND THE STEERING SENSOR WAS PLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000. THE FAILURE MILEAGE WAS 55,000. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013076August 6, 2017
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
AT SLOW SPEEDS CAR DIES SHUTTING OFF ALL ELECTRIC POWER AND LOCKING US IN THE CAR. STEERING WHEEL JERKS AND CAR DIES. BACKED OUT INTO HIGHWAY AT NIGHT TWO NIGHTS AGO AND CAR DIED IN MIDDLE OF ROAD WITH NO LIGHTS. THERE WAS ENOUGH OF A HILL TO LET THE CAR ROLL OFF OF HIGHWAY OR MY FAMILY COULD HAVE DIED. CAR HAS AROUND 60K MILES ON IT. HAVE READ OTHER ISSUES SIMILAR TO THIS. NO EVIDENCE ON COMPUTER WHEN WE TAKE IT TO DEALER. WE HAVE HAD THIS ISSUE HAPPEN AT LEAST FIVE SEPARATE OCCASIONS. THE LAST ONE WAS THE WORST AND MOST DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010834July 26, 2017
UNKNOWN OR OTHER
MY A/C CONDENSER STOPPED WORKING ON 07/03/2017. I TOOK MY TRUCK IN TO THE DEALER WHERE I LEASED THE TRUCK, AUTO NATION OF PEMBROKE PINES, FL. I WAS PROMISED THE PART WILL BE IN 3-7 DAYS, IT IS NOW 3 WEEKS, I HAVE SPOKEN TO UPPER LEVEL MANAGEMENT AND I CALLED THE MANUFACTURE GM. I MUST SAY, CUSTOMER SERVICE HAS BEEN PISSED POOR. I NEVER RECEIVED A CALL FROM SENIOR MANAGEMENT AT GM. I WAS TOLD BY MY SENIOR ADVISOR AT THE DEALER THAT THE CONDENSER WAS SHIPPED BUT IT IS ONLY AVAILABLE TO LAW ENFORCEMENT OFFICERS. THIS IS A TRUCK I ONLY HAD FOR TWO YEARS. I JUST FOUND OUT THE 2015 TAHOE IS THE WORSE MODEL YEAR WITH COMPLAINTS. I AM VERY DISAPPOINTED WITH GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010151July 23, 2017
ENGINE, SUSPENSION, UNKNOWN OR OTHER
2015 CHEVY TAHOE LTZ: CONDENSER AND COMPRESSOR WENT OUT STOPPING ANY COOL OR COLD AIR FLOW IN MIDDLE OF A JUNE. MUST ORDER PARTS DIRECTLY FROM GMC. PARTS ESTIMATE $3,500+ LABOR ESTIMATE $780. WHAT'S WRONG WITH THIS PICTURE? IT'S A LEASED VEHICLE. CHEVROLET WON'T COVER. SAME 2015 CHEVY TAHOE- AT 111K, 4,5,AND 6 GEAR FAILED. TRANSMISSION FAILED GOING UP HILL WITH MY 2 YEAR OLD IN THE VEHICLE! CHEVY ONLY COVERED A PORTION LEAVING ME A $2K BILL IN APRIL 2017. JUNE 2016- I HAD TAKEN MY TAHOE (LEASED) ONLY TO ONE DEALERSHIP WHEN NEEDING ANY MAINTENANCE. MY RECORDS SHOW I STARTED COMPLAINING ABOUT SUNROOF BELLOWS AT 20K MILES AND THE APPLIQUS ON BOTH DRIVER AND PASSENGER SIDE DOORS. JUNE @68K MILES I HAD TO REPLACE SUNROOF, DVD PLAYER, BELLOWS, AND INTERNAL WIRING. ALSO, DRIVERS SIDE STRUT. I SPENT OVER 2K ON MY TAHOE, ONLY TO NOTICE THE DVD PLAYER IS NOT WORKING.... AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006637July 20, 2017
UNKNOWN OR OTHER
RE:AC CONDENSER. IM WAITING NOW 5 WEEKS AND STILL NO PART DUE TO A NATIONAL BACK ORDER OF THIS FAULTY CONDENSER. AC STOPPED WORKING ON A ROAD TRIP WITH MY KIDS AND DOG LAST MONTH AND I NEED TO GET HOME. IT'S UNSAFE TO DRIVE IN 120 DEGREE WEATHER. THE DEALER TOLD ME A FEW WEEKS AGO 50K PEOPLE WERE WAITING FOR A REPLACEMENT. THE SPECIFIC PART IS FAULTY AND GM NEEDS TO BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005509July 15, 2017
UNKNOWN OR OTHER
IN START OF SUMMER 2015 AT AC QUIT WORKING PUT FREON NOW IN HOT DAYS IT TAKES 15 TO 20 MIN BEFORE IT BLOWS COLD AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005127July 13, 2017
ENGINE
I HAVE 2015 CHEVY TAHOE THAT NEEDS A NEW AC CONDENSER. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE REGARDING THIS ISSUE AND THE DEFECTIVE PART WHERE THE SEALS CRACK REQUIRING REPLACEMENT. ON TOP OF ALL THAT, ITS NOT COVERED UNDER WARRANTY AND THE PART IS BACK ORDERED UNTIL SEPTEMBER/OCTOBER 2017. SO NO AC IN THE SUMMER TIME. BRILLIANT. THIS SHOULD BE A RECALL. THE PART IS FAILING WITH NO FIXABLE ALTERNATIVE. PLEASE INVESTIGATE. THIS SHOULD NOT BE HAPPENING WITH 1 AND 2 YEAR OLD VEHICLES. THE DEALER IS CHARGING CLOSE TO $2000 TO REPLACE ON TOP OF ALL ELSE. PLEASE RESEARCH THE PROBLEM AND HOLD THEM ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004858July 12, 2017
UNKNOWN OR OTHER
A/C CONDENSER FAILED ON A 2 YEAR OLD CHEVROLET TAHOE. PART IS ON NATIONAL BACKORDER AS SO MANY PEOPLE ARE HAVING THE ISSUE. I WAS TOLD 1-2 WEEKS FOR THEM TO GET THE PART BUT IT HAS NOW BEEN 2 MONTHS WITH NO ETA AVAILABLE. HEAT INDEX HAS NOW REACHED 105-110 MULTIPLE DAYS IN HOUSTON AND IS DANGEROUS TO DRIVE THE VEHICLE WITH NO A/C IN THIS CONDITION. CHEVROLET CUSTOMER CARE HAS BEEN CONTACTED MULTIPLE TIMES AND WILL NOT PROVIDE RENTAL CAR, COMPENSATION, OR ANY SOLUTION TO THE ISSUE AND STATED THAT I AM NOT THE ONLY ONE WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004326July 11, 2017
UNKNOWN OR OTHER
AC WENT OUT IN MID-MAY. DEALERSHIP STATES IT'S A CONDENSER ISSUE. NATIONAL BACK ORDER BECAUSE SO MANY HAVE HAD SAME ISSUES. BAD WELD ON PART AND OEM IS NOW OUT OF BUSINESS. BEEN WAITING FOR ALMOST 2 MONTHS FOR PART TO COME IN. VEHICLE OUT OF WARRANTY, GM RECOGNIZES ISSUE WITH PART BUT WILL NOT ISSUE RECALL. I DRIVE A TON FOR WORK (IN A SUIT) AND HAVE MY 3 YEAR OLD SON RIDING AT ALL OTHER TIMES. GM WILL NOT OFFER COURTESY VEHICLE AND WANTS TO STICK ME WITH $1200 BILL. THEY KNOW THERE'S A PROBLEM AND WILL DO NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003691July 7, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE DRIVING 70 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WITHOUT WARNING. WITH THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, THE DRIVER WAS ABLE TO DRIVE OFF THE HIGHWAY AND FINALLY STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER (RYDELL CHEVROLET IN NORTHRIDGE, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE BRAKE ASSIST FAILED. THE VACUUM PUMP AND THE BELT KIT WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATION WOULD BE CONDUCTED TO DETERMINE THE ACTUAL CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,871. UPDATED 09/20/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002862July 3, 2017
FUEL/PROPULSION SYSTEM
A NUMBER OF LAW ENFORCEMENT AGENCIES IN SOUTHERN ARIZONA ARE EXPERIENCING ONGOING PROBLEMS WITH 2011-2015 CHEVROLET TAHOE POLICE PURSUIT PACKAGES ON HIGH TEMPERATURE DAYS. THIS ISSUE MANIFESTS ITSELF IN TEMPERATURES ABOVE 100 DEGREES AND FREQUENTLY WHEN THE TAHOE IS ENGAGED IN A LEFT TURN MOVEMENT. THE TAHOE STUTTERS AND/OR STALLS, THE CHECK ENGINE LIGHT ACTIVATES, AND IF THE TAHOE WILL RESTART IT CONTINUOUSLY BACKFIRES, MISSES, AND WILL NOT RUN ABOVE 15MPH FOR A PERIOD. CHEVROLET HAS ACKNOWLEDGED THE ISSUE AND STATES THE SOLUTION IS A HIGH PRESSURE FUEL PUMP AND FUEL LINE WHICH IT DOES NOT HAVE IN STOCK. AT PRESENT, THE PIMA COUNTY SHERIFF'S DEPARTMENT HAS AT LEAST 10 VEHICLES OUT OF SERVICE FOR THIS ISSUE. ANOTHER LOCAL AGENCY, THE ORO VALLEY POLICE DEPARTMENT, HAS HALF OF ITS FLEET AFFECTED. OTHER AGENCIES EXPERIENCING THESE ISSUES INCLUDE THE PHOENIX POLICE DEPARTMENT, THE SCOTTSDALE POLICE DEPARTMENT, THE MESA POLICE DEPARTMENT, THE MARANA POLICE DEPARTMENT, AND THE MARICOPA COUNTY SHERIFF'S OFFICE. CHEVROLET HAS BEEN SLOW TO RESPOND TO THIS ISSUE WHICH DATES TO 2011. CHEVROLET'S STRATEGY APPEARS TO BE ONE OF PACIFYING LAW ENFORCEMENT AGENCIES UNTIL THE HOT SEASON IS OVER AND THEN THE PROBLEM IS IGNORED FOR ANOTHER YEAR. THIS ISSUE IS A SAFETY CONCERN FOR LAW ENFORCEMENT OFFICERS FACING THE RISK OF A STALLING VEHICLE WHILE TURNING LEFT IN THE FACE OF ONCOMING TRAFFIC. I HAVE PERSONALLY EXPERIENCED THIS ISSUE ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001778June 27, 2017
UNKNOWN OR OTHER
AC CONDENSER HAS A HOLE IN IT....STOPPED BLOWING COOL AIR WHEN I WENT OUT TO LUNCH..NO WARNING THAT ANYTHING WAS WRONG.....NO CONDENSERS TO BE HAD BY DEALERSHIP AND OUR REGULAR MECHANIC CAN'T GET ONE EITHER BECAUSE GM IS PURCHASING ALL OF THEM AS FAST AS THEY ARE PUT ON THE SHELF. BACK ORDER PROBLEM AND A NATION WIDE KNOWN ISSUE BY GM.....AND WE WERE TOLD IT WAS NOT A RECALL OR A WARRANTY COVERED ITEM. NOT COOL......WE LIVE IN TEXAS.....90 PLUS DEGRESS RIGHT NOW. PART CAN BE WELDED BUT DON'T KNOW IF THAT FIX WILL LAST....THIS SHOULD HAVE BEEN A RECALL ISSUE IF A NATION WIDE PROBLEM AND KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001820June 27, 2017
EXTERIOR LIGHTING
I GOT A MESSAGE ON MY MESSAGE CENTER TELLING ME THAT MY LEFT TURN SIGNAL HAD A FAILURE. IT WOULD START BLINKING FAST. I TOOK IT TO A PARTS STORE TO GET A BULB TO REPLACE UR BUT WAS TOLD THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. TOOK IT THERE AND WAS TOLD THAT THE SOCKET HAD MELTED AND THAT I WOULD HAVE TO REPLACE THE ASSEMBLY. I JUST READ WHERE OTHER OWNERS WHO HAVE CHEVROLET SAID EXPERIENCED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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