Chevrolet Suburban Complaints

452 consumer complaints on file.

#11733683April 24, 2026
POWER TRAIN, UNKNOWN OR OTHER
While driving down the high way with the check engine light on, a message appeared on the screen and said “unable to shift soon. Service transmission immediately.” After driving a few more miles the vehicle shifted to neutral, and then as soon as I got on the shoulder of the highway and slowed to approximately 5 mph, the vehicles wheels locked up and the car jerked aggressively into park. This exact issue has occurred multiple times while driving. It is unsafe to drive the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733473April 23, 2026
ENGINE
While driving on interstate XXX on 4/17/2026 my vehicle lost power I had to pull over on the shoulder thankfully I was able to do so. Restarted the vehicle for just a short bit and it said loss of engine oil pressure and died. would not restart. Ultimately had to be towed to a GM dealership Lynch Chevrolet in [XXX] . Was told the engine was shot and was covered under the safety recall. There was a recall on the motor I had brought it in to get rectified sept 2025.a heavier weight oil was added and filler cap replaced with 40 weight oil identification. . I just had an oil change the day before the incident on 4/16. What is concerning I'm worried about the long wait plus plus online blogs that indicate the engine failed numerous times even after replacement. I was told from the dealership that the engine was on back order and they cannot give me a time on when it's going to be available. But again I'm worried about this vehicle in general in moving forward or trying to anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733082April 22, 2026
POWER TRAIN, WHEELS
Having reviewed online your safety recall number N252536750, I am experiencing the same issue (right rear wheel occasionally locks when starting from a standstill and turning right). It only lasts about 1 or 2 seconds while accelerating. However, when I discussed this with my Chevrolet Dealer, I was told that according to the VIN for my 2022 Suburban 3.0L Diesel, I am not part of that recall. I plan to take it to the Chevrolet Dealer very soon for more analysis. However, I wanted to bring this to your attention, as it could be hazardous. I have not gotten any dash warning messages. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732962April 22, 2026
POWER TRAIN
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally while shifting into reverse(R) or drive(D). The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The contact was able to restart the vehicle; however, the failure persisted while attempting to drive. The contact also stated that the vehicle was put into LIMP Mode several times. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732647April 21, 2026
ENGINE
My 6.2L engine failed on 1/6/26 due to a OEM bearing issue. The vehicle was inspected and engine had to be replaced after the recall and service were done. The vehicle stalled while doing 30 mph on a local road. No warning lights or problems were observed or detected prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732284April 19, 2026
FUEL/PROPULSION SYSTEM
My 2021 Chevrolet Suburban experienced a sudden no start condition which required the vehicle to be towed for repair. A diagnostic inspection determined that both the fuel pump and the fuel pump control module had failed. I paid out of pocket for the full repair, including replacement of both components. Several months later, GM issued a safety recall for the fuel pump control module on this vehicle. I submitted a reimbursement request to GM. GM agreed to reimburse only the control module , but refused to reimburse the fuel pump, even though the pump failure was directly caused by the defective module that is now under recall. Federal recall reimbursement guidelines require manufacturers to reimburse the full cost of the remedy for the defect. In this case, the defective module caused the fuel pump to fail, making the pump replacement part of the necessary remedy. GM’s refusal to reimburse the full repair cost leaves me paying for damage caused by the recalled component. I am requesting NHTSA’s assistance in reviewing GM’s refusal to reimburse the full repair cost associated with this recall related failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731826April 17, 2026
ENGINE
6.2l engine was losing power in Oct 2025. Took to dealership to address L87 recall. Oil change was completed and recall was closed. In March 2026, vehicle lost full power while driving on highway with other traffic. Vehicle was towed to dealership. Battery replaced. April 2026, vehicle lost power again on highway with traffic. Vehicle towed back to dealership. Both incidents inbolved children in the car and the vehicle was unresponsive and two crashed were narrowly avoided. GM notified. Case No.XXX This is related to NHTSA Recall Query XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731090April 14, 2026
VISIBILITY/WIPER
Vehicle mileage is approximately 45,000 miles. While driving in the rain the front windshield wipers stopped moving and were stuck in the down position. They would not activated with auto, manual, or wash commands. Rear wiper still functioned. This happened while driving down the interstate which resulted in having to slow my speed in heavy traffic and go out of driver position to see through a clear spot in the windshield, took exit 1 mile later and tried to find gas station, approximately 1 mile after exiting the wipers started to work again. This also happened at approximately 35,000 miles on the vehicle and the wipers did not work for multiple days, even with vehicle turned off for 12 hr period. Took to dealership and by that time they were working again and the dealership could not find anything wrong. Both instances happened on weekends so could not take directly to dealership while issue was present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731027April 14, 2026
UNKNOWN OR OTHER
The sound in the vehicle goes silent and I'm not able to verify audibly that my turn signals are working or not. Which has led to a couple of near misses while in traffic. Power has been cycled and the call hang up botton has been depressed to soft reset the system and it still isn't working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730249April 9, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument cluster displayed a screen with lines. In addition, the contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that on March 03, 2026, the vehicle was serviced at the dealer. The contact stated that four unknown recall repairs were performed, and the failure occurred a week after the recall repairs were performed. The manufacturer was made aware of the failure. The failure mileage was approximately 46,448.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730078April 8, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Lane departure assist, adaptive cruise control, auto emergency braking, adaptive high beam, forward collision warning system became unresponsive while driving on highway during trip. Had to take vehicle into GM dealership for ADAS camera replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729595April 7, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Suburban. The contact stated that the engine and oil warning lights were displayed. The vehicle was taken to the local dealer, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729192April 4, 2026
ELECTRICAL SYSTEM
Had an engine replacement in dec of 2025 and had to pay for it since wasn’t under warranty or recall. And now my replacement engine which has a warranty now. Just failed in March 2026 which about 3 months later. Had metal shavings in engine and multiple cylinders misfiring. And now I don’t have a family vehicle to drive my family around again. There should’ve been a recall on my engine, but wasn’t this is not fair. And I’m paying the price for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729076April 3, 2026
ENGINE, FUEL/PROPULSION SYSTEM
2/24/2026 Sitting at red light, very busy road, vehicle cut off and said push to start. Vehicle would not start and would not shift out of park to push out of road. Very dangerous to be stranded in moving traffic. Had to be towed to dealer and it's still there waiting on engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728081March 30, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Suburban. The contact stated that while towing a trailer, the message "Trailer Brakes Disconnected" was displayed. Due to the failure, the trailer brakes locked up and the trailer came to an abrupt and rough stop. Upon investigation, the contact discovered Technical Service Bulletin: 23-NA-149; which was related to the solar panel battery charger or generator on the trailer. The trailer battery was fully charged and had a higher charge than the battery needed and could back feed into the trailer brake power module and cause it to shut down. The dealer was notified of the failure, and the contact was informed that the vehicle was not under recall. The manufacturer was also notified of the failure, and the contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727844March 29, 2026
ELECTRICAL SYSTEM
Car entertainment screen shot down, next day car completely dead, had to get a booster, now the engine sign is on, and car has only 33,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727603March 27, 2026
ENGINE
I purchased a 2023 Suburban on March 6, 2026 with 52,980 miles. I drove it home to my house and parked it. On March 7, 2026 about 6pm, I started the vehicle and heard a loud engine noise. I called the dealership and let them know about the noise. On March 9, 2026 I towed it back to the dealership. The vehicle has been in service since then and was told it needs an engine. Metal spun threw the engine block and has to replaced. I just purchased this vehicle and drove it one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727466March 27, 2026
STEERING
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that the failure was intermittent, but was a recurring failure. There was no warning light illuminated. The contact stated that prior to the failure, there was an abnormal whining sound while turning the steering wheel. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726724March 24, 2026
ENGINE, POWER TRAIN
The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving 50 MPH, the transmission unexpectedly shifted to neutral(N) and the vehicle shut off. The driver was able to coast safely to the side of the road. The vehicle failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was determined that the engine needed to be rebuilt or replaced. The vehicle was not repaired. The vehicle was previously taken to the same dealer for a prior recall repair. The dealer had provided a loaner vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 58,166.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726495March 23, 2026
ENGINE, POWER TRAIN
My 2021 Chevrolet Suburban experienced a sudden and complete engine failure at approximately 79,000 miles. The vehicle became inoperable and is currently at a dealership pending evaluation. There were no prior warnings indicating an imminent catastrophic failure. A sudden engine failure of this nature presents a significant safety concern, including the risk of loss of propulsion during operation. The failure has been confirmed by the dealership, and no repairs have been authorized at this time pending further review. This complaint is being submitted to document a sudden and severe engine failure and to request evaluation of potential safety-related defects involving internal engine components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban