Chevrolet Sonic Complaints

954 consumer complaints on file.

#10628140August 25, 2014
FUEL/PROPULSION SYSTEM, STEERING:COLUMN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT ATTEMPTED TO NOTIFY THE DEALER AND MANUFACTURER ABOUT HAVING THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN: AUTOMATIC TRANSMISSION), BUT WAS UNSUCCESSFUL. THE CONTACT ALSO HEARD A POPPING NOISE COMING FROM THE STEERING WHEEL AND NOTICED A STRONG PERSISTENT ODOR OF FUEL COMING THROUGH THE VENTILATION SYSTEM. THE DEALER STATED THAT THE STEERING COLUMN, FUEL PUMP, AND CALIPER PINS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626967August 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION AND IT BECAME HARDER TO SHIFT GEARS. THE DEALER REPLACED THE CABIN FILTER; HOWEVER, THE VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR. THE FAILURE WAS NOT CORRECTED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627194August 21, 2014
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND BRUISES ON HER BODY. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626584August 20, 2014
STRUCTURE:BODY, WHEELS, SUSPENSION, AIR BAGS
ALL TEN (10) AIRBAGS FAILED TO DEPLOY WHEN MY CAR WAS STRUCK BY A DRIVER ATTEMPTING TO PASS ME ON THE LEFT AS I WAS TURNING LEFT. THAT DRIVER WAS SPEEDING, CROSSED THE DOUBLE-YELLOW LINE TO PASS, DID NOT HAVE INSURANCE NOR A DRIVER'S LICENSE. MY DRIVER'S DOOR TOOK THE INITIAL IMPACT STRIKE AND WAS DEEPLY CREASED AS THE OTHER CAR CONTINUED FORWARD INTO MINE, THEN THE FRONT LEFT WHEEL WAS STRUCK; THE WHEEL AND A ROD CONNECTED FLEW OFF, MY FENDER WAS OBLITERATED, ENGINE COMPONENTS WERE SMASHED, AND MY CAR SPUN AROUND AT LEAST 200 DEGREES. THE OTHER DRIVER WAS GOING SO FAST, IT CONTINUED FORWARD MORE THAN 150 FEET BEFORE THE DRIVER COULD GET HIS VEHICLE TO STOP AFTER STRIKING MY CAR. THE INSURANCE COMPANY DEEMED MY CAR A TOTAL LOSS. DURING THE ACCIDENT, MY HEAD VIOLENTLY STRUCK THE DOOR FRAME AND I WAS KNOCKED UNCONSCIOUS. IT IS A MIRACLE FROM GOD THAT I WASN'T KILLED! MY HUSBAND IS LIVID TO THINK I COULD HAVE DIED... AND TO THINK THAT THE 10 AIRBAGS WERE A BIG SELLING POINT FOR US WHEN PURCHASING THE VEHICLE. WE THOUGHT WE WERE GETTING A SAFE VEHICLE. WE FEEL LIED TO AND ABUSED AS THERE IS NOTHING THAT CAN BE DONE ABOUT THIS--SO SAYS AN ATTORNEY--SINCE I WAS NOT SERIOUSLY INJURED NOR KILLED. AFTER MY INSURANCE COMPANY PAYS, I'LL STILL OWE ABOUT $4000 ON MY NEW-ISH CHEVY SONIC, AND I AM STILL REQUIRED TO PAY THE BALANCE TO ALLY (HOLDING THE LOAN FOR THIS GM CAR) FOR A PRODUCT THAT DIDN'T PERFORM AS IT SHOULD HAVE TO KEEP ME SAFE. HOW IS THIS NOT A CRIME? ISN'T THIS ROBBERY? GM SHOULD PROVIDE SOME KIND OF ASSISTANCE SINCE IT ADVERTISED UNTRUE STATEMENTS ABOUT THE VEHICLE. IF WE WOULD HAVE KNOWN THE CAR WAS UNSAFE, WE WOULD NOT HAVE BOUGHT IT. THERE'S TOO LITTLE JUSTICE IN AMERICA THESE DAYS. GM, IF YOU WILL MAKE THIS RIGHT, I WILL PLACE A FULL PAGE ADVERTISEMENT IN MY NEWSPAPER TELLING EVERYONE YOU TOOK RESPONSIBILITY FOR YOUR FAULT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626273August 19, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT TO THE CORRECT GEAR CAUSING THE ENGINE RPM TO SUDDENLY INCREASE. ALSO, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WOULD COME TO A STOP, THE VEHICLE WOULD ACCELERATE INDEPENDENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). HOWEVER, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626289August 19, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY CONNECTION WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500. UPDATED 10/14/14*LJ UPDATED 3/31/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621597August 12, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I HAVE OWNED A 2013 CHEVY SONIC FOR ABOUT 6 MONTHS NOW. THE OTHER DAY I WENT OUT TO DRIVE, SO I STARTED MY CAR WITH MY KEY FOB. AS I WAS ABOUT TO DRIVE AWAY I REACHED UP WITH MY RIGHT HAND TO TURN ON THE WIPERS. I HIT THE FOB FAIRLY HARD AND IT CAUSED THE KEY TO TURN, WHICH IN TURN SHUT OFF THE CAR. LUCKILY I WAS NOT DRIVING WHEN I WENT TO PUT THE WIPERS ON. EVEN MORE LUCKY WAS THAT I WASN'T DRIVING AND HIT IT HARD ENOUGH TO LOCK THE STEERING. I'VE HEARD THAT THIS WAS AN ISSUE IN OTHER VEHICLES AND IT WAS RESOLVED BY SEPARATING THE KEY AWAY FROM THE FOB SO THAT THE FOB DANGLED INSTEAD OF CREATING A LONG, SOLID KEY THAT COULD CAUSE THE ISSUE WHICH HAPPENED TO ME. YOU WOULD THINK WITH ALL THE IGNITION ISSUES GM HAS HAD, THEY WOULD HAVE COVERED ALL POSSIBLE PROBLEMS, BUT OBVIOUSLY NOT. I FEEL THE ONLY SOLUTION WOULD BE TO SEPARATE THE FOB FROM THE KEY SO THAT IT DOES NOT LOCK AND EXTEND SO MUCH THAT IT BECOMES AN OBSTACLE WHEN USING THE CONTROLS AROUND IT. THE KEY SHOULD BE SEPARATE FROM THE FOB. WHETHER PUT ON THE SAME KEY CHAIN OR NOT, THAT WOULD BE UP TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621794August 12, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THE SHIFTER BUTTON/KNOB ALWAYS GETS STUCK. THIS VEHICLE HAS AN AUTOMATIC TRANSMISSION SO IT WASN'T INCLUDED IN THE PRIOR RECALL REGARDING THE SHIFTER. THE CAR RADIO TURNS ON BY ITSELF AFTER I HAVE REMOVED BY CAR KEY AND LOCKED THE DOORS. THIS HAS CAUSED THE BATTERY TO DRAIN AND NOW IT NEEDS TO BE REPLACED. CHEVY DEALER SAID THAT REPLACING THE SHIFTER "MAY" CORRECT THE ISSUE WITH THE RADIO. I WOULD LIKE TO KNOW WHY THE SHIFTER NEEDS TO BE REPLACED AFTER ONLY 2 YEARS OF USE. I HAVE HAD MUCH OLDER CARS WITH FAR LESS ISSUES AND NEVER NEEDED TO HAVE A SHIFTER REPLACED. IT APPEARS TO BE A DEFECT THAT THEY HAVE NOT RECALLED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621233August 10, 2014
POWER TRAIN
WHILE ENGAGING THE SHIFTER ASSEMBLY INTO GEAR, THE BUTTON ON THE ASSEMBLY BECOMES STUCK. THE CAR CAN THEN BE MOVED FROM PARK INTO ANY GEAR BY ACCIDENT. ALSO CAUSING THE KEY TO BE STUCK INSIDE THE IGNITION OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620845August 8, 2014
ENGINE, SUSPENSION, VEHICLE SPEED CONTROL
CURRENT MILEAGE IS 26,985 1. CAR SEEMS TO LOSE POWER WHEN ACCELERATING AND HESITATES (ALMOST SHUTTING DOWN), IT HAPPENS RANDOMLY WHILE DRIVING AS WELL AND IS NOW HAPPENING MORE AND MORE OFTEN. IT' VERY DANGEROUS WHEN CROSSING INTERSECTIONS OR MAKING A RIGHT ON RED AND ESPECIALLY DANGEROUS WHEN ACCELERATING TO ENTER A HIGHWAY. 2. REAR SUSPENSION MAKES STRANGE NOISES UPON BACKING UP/STOPPING; 3. VERY BAD ODOR COMING FROM A/C VENTS....DISGUSTING, ALMOST SMELLS LIKE PLASTIC BURNING OR BURNING ROTTEN EGGS; 4. I HEAR STRANGE NOISES IN THE BACK BRAKES, NOT CONSTANT BUT RANDOM AND GETTING LOUDER WHEN IT DOES HAPPEN; 5. WIPER FLUID NOT WORKING, I'VE BEEN TOLD THIS IS A RECALL ISSUE; 6. THE AUTOMATIC DASHBOARD LIGHTS ARE CONSTANTLY CHANGING, MOST ESPECIALLY WHEN TURNING THE WIPERS ON/OFF. IT DOESN'T SEEM TO MATTER IF YOU'RE IN COMPLETE DARKNESS OR DAYLIGHT. 7. SOMETIMES THE CAR WILL NOT LOCK UNTIL YOU PUT THE KEY BACK IN THE IGNITION, RESTART THE CAR, TAKE IT OUT OF PARK AND PUT IT BACK IN PARK. SOMETIMES I HAVE TO DO THIS 2 OR 3 TIMES, EACH TIME GETTING BACK OUT OF THE CAR TO TRY TO LOCK IT. 8. STEERING THIS CAR ON THE HIGHWAY AT HIGHWAY SPEEDS IS DIFFICULT...THE CAR SWERVES AND IF IT'S A WINDY DAY IT'S BEYOND DIFFICULT TO KEEP THIS CAR IN THE LANE. VERY DANGEROUS. 9. THE RADIO TURNS ITSELF ON AND OFF AS IT PLEASES. IT TOOK ME YEARS TO BE ABLE TO FINALLY PURCHASE A NEW CAR AND NOW THERE ARE NOT ONLY 6 RECALLS ON THE CAR BUT I ALSO HAVE ALL THE ADDITIONAL PROBLEMS LISTED ABOVE. THERE'S A 45 DAY WAIT TO HAVE THE RECALLS REPAIRED AND EVENT WITH THAT I AM NOW GOING TO HAVE TO TAKE A DAY OFF OF WORK WITHOUT PAY TO GET THIS CRAP ALL FIXED! I FEEL LIKE I HAVE WASTED MY MONEY. SO MUCH FOR EXPECTING RELIABILITY AND QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619385August 6, 2014
POWER TRAIN
VEHICLE HAS NO POWER ON ACCELERATION SO I LOSE POWER IN INTERSECTIONS AND ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619200August 6, 2014
POWER TRAIN, ELECTRICAL SYSTEM
AUTOMATIC SHIFTER BUTTON STICKS WHICH DOESN'T LET THE KEY TO COME OUT. IT'S VERY DANGEROUS DRIVING WHILE THE BUTTON IS STUCK IN. YOU CAN BUMP THE SHIFTER N IT'LL TAKE IT OUT OF GEAR DUE TO THE SHIFTER BUTTON STICKING N NOT POPPING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619127August 5, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHEN THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO PARK, THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE FAILURE OCCURRED THIRTY TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618821August 4, 2014
SERVICE BRAKES
MY BRAKES TREMBLE, WHEN STOPPING.. I HAD THEM CHECK OUT. 07/24.2013.... THE MECHANIC STATED: THE BRAKES ARE NEW. IT MIGHT BE ROTORS. WHAT IS THE PROBLEM? IS THERE A RECALL? IF NOT THERE SHOULD BE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618300August 2, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
I WAS DRIVING DOWN A 7% GRADE GOING DOWN HILL AT 50 MILES AN HOUR MY CAR SHUT OFF, STEERING LOCKED AND BRAKES DIDN'T WORK THE ONLY THING I COULD USE WAS THE EMERGENCY BRAKE IF I WASN'T CALM AND USED MY HEAD ME AND MY SON WOULD HAVE DIED. MY CAR NOW IS MAKING A LOUD NOISE AND SHAKING AFTER IT WARMS UP. MY SHIFTER GETS STUCK AND I CANT PARK OR TAKE MY KEY OUT. EVERYTHING IN THIS CAR IS AN ALARM FOR DANGER OR DEATH. I'VE CALLED THE DEALERSHIP AND THEY DON'T RETURN MY CALLS. I FINALLY GOT A HOLD OF THEM AND THEY SAID I CAN BRING IT IN BUT ITS NOT COVERED UNDER WARRANTY. WE DON'T HAVE THAT KIND OF MONEY FOR REPAIRS LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618000July 31, 2014
POWER TRAIN
WAS DRIVING AND CAR STOPPED ACCELERATING...HAD JUST ENOUGH POWER TO COAST OUT OF TRAFFIC...CAR WAS RUNNING BUT WOULD NOT MOVE FORWARD OR REVERSE. DID EXACTLY WHAT THE RECALL STATED IF THE TRANSMISSION TURBINE SHAFT FRACTURE OCCURS DURING VEHICLE OPERATION IN THE FIRST OR SECOND GEAR, THE VEHICLE WILL NOT UPSHIFT TO THE THIRD THRU SIXTH GEARS LIMITING THE VEHICLES SPEED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617780July 30, 2014
STRUCTURE:BODY
WE STARTED HEARING A RATTLING COMING FROM THE RIGHT TRUNK AREA TOOK IT TO BE DIAGNOSED AND THIS ISSUE CANNOT BE FIXED TRUNK LID IS RUBBING SIDE OF CAR CHIPPING PAINT IT IS UNABLE TO BE ALIGNED BECAUSE BODY IS BENT MOST OF THE BODY LINES ON THE VEHICLE ARE NOT LINED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616989July 28, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VEHICLE HAS BEEN A NIGHTMARE. IN JANUARY I VISITED THE DEALERSHIP BECAUSE MY HEATER WAS NOT WORKING. AT THAT TIME I WAS TOLD I WOULD NEED TO REPLACE MY BATTERY SOON THAT IT HAD SOME LEAKING ACID. THREE WEEKS LATER I REPLACE THE BATTERY. AT THAT TIME THE DEALERSHIP INSTALLED A NEW BATTERY AND SENT ME ON MY WAY. IVE SPENT THOUSANDS SINCE THEN REPAIRING WHAT THE DEALERSHIP DESCRIBED AS A ELECTRICAL NIGHTMARE. I ALSO HAVE TOLD THE DEALERSHIP SEVERAL TIMES THAT THERE ARE TRANSMISSION PROBLEMS WITH MY VEHICLE. I INSISTED THEY DRIVE WITH ME AND ALTHOUGH THE TRANSMISSION ISSUES HAVE BEEN ACKNOWLEDGED, THE DEALERSHIP HAS BEEN BUSY REPAIRING THE ELECTRICAL DAMAGE OF THE BATTERY, THE HAVE NEVER TOUCHED MY TRANSMISSION. I STILL HAVE TRANSMISSION PROBLEMS. MY CAR HESITATES AND DOESN'T ACCELERATE CAUSING ME TO ALMOST WRECK SEVERAL TIMES. I ALSO HAVE HAD SEVERAL IGNITION PROBLEMS WITH MY VEHICLE. ONE OCCASION MY VEHICLE WOULD NOT TURN OFF. THE KEY WAS IN THE OFF POSITION BUT THE CAR REMAINED RUNNING FOR SEVERAL HOURS UNTIL THE BATTERY WAS DEAD. ANTHER OCCASION I WAS PUMPING GAS AND THE VEHICLE WAS TURNED OFF. MY TWO YOUNG CHILDREN WERE IN THE VEHICLE AND THE CAR STARTED CRANKING ITSELF. IT ATTEMPTED TO START THREE DIFFERENT TIMES. MY CAR STALLS AT RED LIGHTS AND WILL DECELERATE IN THE MIDDLE OF HEAVE TRAFFIC. I AM FRIGHTENED TO DRIVE MY VEHICLE AND FEAR FOR ME AND MY CHILDRENS SAFETY. I HAVE CONTACTED GM SEVERAL TIMES AND HAVE HAD MY CAR IN FOR REPAIR NUMEROUS TIMES. MY SALESPERSON ADVISED ME TO FILE A LEMON LAW REPORT AND MY MECHANIC DESCRIBED MY VEHICLE AS AN ELECTRICAL NIGHTMARE. NO GM REP CAN EXPLAIN WHY MY VEHICLES BATTERY WOULD HAVE CAUSED THIS MUCH DAMAGE BEING MY CAR WAS LESS THAN 2 YEARS OLD. PLEASE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616472July 26, 2014
ELECTRICAL SYSTEM
THE IGNITION KEY GETS HOT AFTER DRIVING THE CAR FOR MORE THAN 5 MILES. THERE IS A STRANGE WHIRRING NOISE COMING FROM THE FRONT OF CAR WHEN DRIVING. IT STARTED ON THE PASSENGER SIDE FRONT AND IS NOW ON BOTH SIDES. IT ONLY HAPPENS WHILE CAR IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616413July 25, 2014
UNKNOWN OR OTHER
CAR IS SMOKING FROM ENGINE AND EXHAUST AND CREATING EXTREME HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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