Chevrolet Sonic Complaints

954 consumer complaints on file.

#10644056October 15, 2014
POWER TRAIN
2012 CHEVROLET SONIC. CONSUMER WRITES TO EXPRESS A COMPLAINT CONCERNING THE SERVICE RECEIVED FOR A SAFETY RECALL. *TGW THE CONSUMER WAS INFORMED, THE PARTS NEEDED TO BE ORDERED. RECALL # 14V315000. THE CONSUMER STATED THE REPAIRS WERE DONE. HOWEVER, EIGHT DAYS WAS TOO LONG TO HAVE THE VEHICLE, WHEN THE RECALL STATED IT WOULD TAKE 10 HOURS AND 20 MINUTES. UPDATED 12/10/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643833October 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643955October 10, 2014
FUEL/PROPULSION SYSTEM
IM ONLY GETTING ABOUT 14 TO 16 MPG ON MY CAR.I WENT TO THE DEALER AND I WAS TOLD THAT IT WAS NORMAL.I SAID THAT ITS IMPOSSIBLE TO GET SUCH LOW MPG WHEN THE PAPERWORK SAYS THAT I SHOULD GET 25/35.KNOW I SPOKE TO THE SERVICE MANAGER AND HE SAID THAT ITS NORMAL TO GET 14 TO 16 MPG.I TOLD HIM YOU TELLING MY 2005 ALTIMA 3.5 GETS BETTER GAS MILEAGE A DODGE DURANGO GETS BETTER GAS MILEAGE?? WELL THE SERVICE DEPARTMENT CANT SEEM TO FIND THE PROBLEM.THEY RECALIBRATED EVERYTHING AND ITS EVEN WORSE.I SPEND 300 IN GAS A MONTH WHICH IS UNHEARD OF..PLEASE HELP... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643524October 9, 2014
POWER TRAIN
MY CAR HESITATES TO SHIFT GEARS BETWEEN 18-27 MPH AND SOMETIMES WHEN I MAKE A RIGHT HAND TURN GOING DOWN AN INCLINE THE CAR ACTS LIKE ITS NOT IN GEAR TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643177October 7, 2014
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING HOME, THE VEHICLE STARTED TO SMOKE. THE WINDOWS WERE ROLLED DOWN, THE AIR CONDITIONER WAS OFF AND IT IS ABOUT 86 DEGREES OUTSIDE. THIS ISN'T THE FIRST QUIRKY INCIDENT TO HAPPEN IN THIS VEHICLE. I JUST BOUGHT IT ABOUT 7 MONTHS AGO. ALL THE STANDARD MAINTENANCE HAS BEEN DONE TO THIS VEHICLE. NOT SURE WHY IT IS SMOKING. AFTER IT BEING IN OUR CARE FOR 4 MONTHS, THE CHECK ENGINE LIGHT WILL ALSO NOT GO OFF, AND THE REMOTE START DOESN'T WORK ANYMORE. THE DRIVER SIDE DOOR HAS BECOME LOOSE AS WELL. NO ONE HAS BEEN HANGING ON IT, JUST SIMPLY OPENING AND CLOSING THE DOOR. ALSO THE PLASTIC CAP ON THE SHIFT HAS POPPED OFF. I WILL BE GETTING IT CHECKED TOMORROW AND POSSIBLY GETTING RID OF IT SOONER THAN LATER. THIS IS A VERY POOR GM MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641442October 4, 2014
SEATS
I UNDERSTAND THAT NHTSA HAS MANDATED FORWARD-LEANING HEAD RESTRAINTS ON ALL LATE-MODEL VEHICLES. THE HEAD RESTRAINT IN MY 2014 SONIC IS TERRIBLE; IT SHOVES MY HEAD FORWARD, FORCING ME TO EITHER STARE AT THE INSTRUMENT CLUSTER OR RAISE MY EYES IN A KUBRICK STARE TO SEE THE ROAD. IT WASN'T IMMEDIATELY APPARENT DURING THE TEST DRIVE, BUT AFTER 200+ MILES OF DRIVING IN LESS THAN A WEEK, MY NECK IS STIFF AND SHOULDERS FEEL LIKE ROCKS. ALL THIS PAIN AGAINST THE STATISTICALLY UNLIKELY OCCURRENCE OF BEING REAR-ENDED (TWICE IN 30 YEARS OF DRIVING)? FAIL. ABSOLUTE, 100%, TOTAL FAIL. MY 2012 CRUZE HAD STRAIGHT HEAD RESTRAINTS THAT DIDN'T CAUSE ME PAIN AND WERE STILL AVAILABLE WHEN I NEEDED TO BRACE (SEEING SOMEONE RACING UP BEHIND ME, FOR INSTANCE). PLEASE, FOR THE LOVE OF G-D, RECONSIDER THIS IDIOTIC AND OVERBEARING REGULATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641456October 4, 2014
POWER TRAIN
PULLED INTO MY WORK PARKING LOT AND GEAR SHIFTER WOULD NOT SHIFT INTO PARK. AFTER TRYING MULTIPLE TIMES AND BEATING ON IT I FINALLY GOT IT INTO PARK BUT KEY WOULD NOT TURN OFF OR COME OUT OF IGNITION. PUT BACK INTO DRIVE AND WENT THROUGH ALL GEARS (NEUTRAL, REVERSE AND DRIVE) BEFORE I COULD FINALLY PUT IT IN PARK AND TURN OFF THE KEY AND TAKE KEY OUT OF IGNITION. HAPPENED AGAIN THE FOLLOWING WEEK, HAD IT TOWED TO DEALER. THE TOW TRUCK DRIVER HAD NEVER SEEN ANYTHING LIKE IT. HE COULD NOT TOW IT WITHOUT GETTING IT INTO NEUTRAL. THEY HAD TO BREAK THE SHIFTER IN ORDER FOR ME TO DRIVE IT UNTIL THE NEW SHIFTER CAME IN. DEALER WOULD NOT REPLACE WITHOUT CHARGE. SO, I WILL PROBABLY HAVE TO REPLACE THE SHIFTER EVERY THREE YEARS TO THE TUNE OF $400.00. ALSO, AIR INTAKE HOSE HAS BROKEN AND CHECK ENGINE LIGHT COMES ON AND OFF. CAN ONLY ORDER THROUGH DEALER. DUCK TAPED IT UNTIL YOU RECALL IT FOR ENGINEERING DESIGN DEFECT. I SHOULD NOT HAVE TO REPLACE THIS HOSE EVERY THREE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639976October 1, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING THE TURBINE SHAFT. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V315000. THE CONSUMER ALSO STATED, IT TOOK A NUMBER OF DAYS FOR THE DEALER TO CORRECT AN OUTSIDE WATER LEAK ON THE RIGHT, FRONT PASSENGER OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640144September 30, 2014
ELECTRICAL SYSTEM
WHILE DRIVING HOME FROM WORK DOING 55 MPH THE CAR JUST SUDDENLY TURNED ITSELF OFF WITH NO WARNING. THE DASHBOARD WENT BLANK. WAS ABLE TO PULL OVER OFF THE ROAD. THE KEY WAS STILL IN THE ON POSITION. THE CAR RESTARTED WITH NO PROBLEM BUT MY GAS GAUGE SHOWED ONLY 1 BAR AND THE MILES PER TANK SHOWED 40. BEFORE THE INCIDENT I HAD 1/2 A TANK OF GAS. AS I STARTED DRIVING AGAIN THE GAS GAUGE LITTLE BY LITTLE STARTED TO MOVE BACK UP TO WHERE IT WAS. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638739September 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10638208September 22, 2014
VISIBILITY:GLASS, SIDE/REAR
AS I WAS MAKING A LEFT TURN IN AN INTERSECTION AT 5:30AM MY REAR GLASS WINDOW BURST AND ALL THE GLASS SHATTERED LEAVING GLASS ON THE FOUR SIDES ONLY. INEXPLICABLE HOW IT HAPPENED, MY FIRST REACTION WAS TOO LOOK BACK AND SEE IF ANYBODY HAD HIT US, BUT WHEN I LOOKED THROUGH THE REAR/SIDE MIRRORS THERE WAS NO CARS BEHIND US OR NEAR US. THE SAME MORNING I CALLED THE DEALERSHIP AND THEY TOWED MY VEHICLE TO THE SHOP FOR A TRANSMISSION RECALL, PER THE DEALER THEY WOULD NOT COVER IT UNDER THE WARRANTY DUE TO GENERAL MOTORS HAD NO OTHER VEHICLES REPORTING THE SAME INCIDENT. I FEEL IT SHOULD BE LOOKED AT BECAUSE I'M SURE MANY 2012 CHEVY SONICS HAVE IT AS A DEFECT. WITH SO MANY RECALLS I WOULDN'T DOUBT THAT THE WINDOWS ARE BEING RECALLED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637087September 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT LEAK IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEALS AND GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INQUIRED IF THE ENGINE NEEDED TO BE REPAIRED AND NEITHER THE AUTHORIZED DEALER NOR THE MANUFACTURER WAS ABLE TO CONFIRM IF THE COMPONENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633744September 16, 2014
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633243September 15, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE CHECK ENGINE AND GEAR BOX WARNING INDICATORS ILLUMINATED WHILE THE VEHICLE WAS IN DRIVE, REVERSE, OR PARK. WHILE TRAVELING APPROXIMATELY 55 MPH ON A MAJOR HIGHWAY, THE VEHICLE DECELERATED AND STALLED. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SHIFT DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE INTAKE DUCT AND BOOT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631513September 8, 2014
POWER TRAIN
SHIFTER BUTTON GETS STUCK AND CAN'T TAKE KEY OUT OF IGNITION! ITS BEEN REPLACED BEFORE AND THIS IS THE SECOND TIME! DEALER WONT REPLACE UNDER WARRANTY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631529September 8, 2014
SERVICE BRAKES
WHEN I AM SLOWING AND THERE IS A GRATE IN THE STREET, MY VEHICLE HAS PROBLEMS BRAKING. THIS HAS HAPPENED NUMEROUS TIMES EVERY TIME I AM ON A GRATE, WHICH IS FAIRLY COMMON IN THE CITY. I TOLD [XXX] AND THEY ADVISED ME THAT THERE WAS NOTHING WRONG WITH THE BRAKES (THEY WERE DOING AN OIL CHANGE AND SAID THEY CHECKED THE BRAKES). WHEN I DRIVE OVER ICE, IT MAKES A LOUD NOISE AND THERE APPEARS TO BE A PROBLEM BRAKING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DT .....UPDATED 02/10/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630934September 5, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627725August 27, 2014
UNKNOWN OR OTHER
2012 CHEVROLET SONIC. CONSUMER WRITES IN REGARDS TO VEHICLE METAL GRINDING NOISES WHEN ACCELERATING FROM A STOP. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628718August 27, 2014
AIR BAGS
I'M EXPERIENCING SOME ISSUES WITH THE AIRBAG PASSENGER SIDE OF MY CAR WHICH IS IN RED ON THE INSTRUMENT PANEL CLUSTER. SAME DESCRIPTION OF THE AIRBAG RECALL MADE ON THE CHEVROLET SONIC, BUT MINE IS NOT INCLUDED. I DID RECEIVED A RECALL ON THE TRANSMISSION, BUT I DO BELIEVE THAT AIRBAGS IS A LIFE HAZARD FOR ANY DRIVER. I CALLED GM CUSTOMER SERVICE, WAS TOLD NO RECALLS ON MY MODEL, BUT NOT INTEREST SHOWN IN FINDING OUT ABOUT THOSE ISSUES. TO BE HONEST THERE ARE A LOT OF THINGS WRONG WITH THE CAR, BUT FOR NOW I'M INTEREST IN MAKING SURE MY AIRBAG IS WORKING AND I'M MORE SECURE ON THE TIME OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628499August 26, 2014
VISIBILITY/WIPER
I WAS DRIVING AT NIGHT AND IT WAS WARM OUTSIDE.....SO BUGS CAKED ONTO THE WINDSHIELD. WHEN THE BUGS CAKED ONTO THE WINDSHIELD I TRIED TO USE MY WINDSHIELD CLEANER AND NOTHING WOULD COME OUT AND I ENDED UP SMEARING THE BUGS. I ABSOLUTELY COULD NOT SEE....SO I MADE IT TO THE NEAREST GAS STATION AND CHECKED THE RESERVOIR TO FIND IT EMPTY. I WENT INTO THE GAS STATION AND BOUGHT A CHEAP BOTTLE OF CLEAN AND PUT IT INTO THE RESERVOIR, AND AS SOON AS I PUT IT IN A PUDDLE DRAINED FROM UNDERNEATH THE CAR. I FOUND THAT THE RESERVOIR COULD NOT HOLD THE LIQUID AND I FIGURED THAT A HOSE MUST BE LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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