Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11716322February 6, 2026
ELECTRICAL SYSTEM
The failure occurred in the rear sliding window defroster electrical system, specifically at the left-side electrical connection of the power sliding rear window. The component overheated and ignited, causing fire damage and shattering of the rear left portion of the window. The vehicle and damaged components are currently available for inspection upon request. The defect resulted in an active electrical fire during normal vehicle operation (remote start while warming up). This posed a serious risk of vehicle fire, injury to occupants, and potential spread to nearby vehicles or structures. As a firefighter, I recognized the danger and immediately shut off the vehicle and ventilated it; without trained action, the incident could have resulted in a total vehicle loss or more severe consequences. Yes. Copeland Chevrolet in Hudson, Massachusetts inspected the vehicle and confirmed that the damage was consistent with the known defect in the rear sliding window defroster system, consistent with GM Customer Satisfaction Program XXX. The vehicle has been inspected by an authorized GM dealership (Copeland Chevrolet). No police or insurance inspection has occurred to date. No warning lamps, messages, or prior symptoms were present. The failure occurred suddenly and without warning during normal operation while the vehicle was warming up using the factory-installed remote start. This is a known defect acknowledged by GM under Customer Satisfaction Program XXX (which expired in 2022), which described overheating and fire risk in the rear sliding window defroster electrical connection. That program was limited by state and excluded Massachusetts, so I was never notified despite identical risk. This same defect is currently the subject of an active safety recall in Canada, where it is treated as a fire hazard requiring corrective action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11716340February 6, 2026
ELECTRICAL SYSTEM, ENGINE
Check engine turned on and at the same time the vehicle turned into safety mode abruptly, it slowed down to 10 miles an hour while on the high way and receiving a message stating that the "engine power reduced", the issue was presented to the dealership and they believe to be fixed with a sensor issue, the light came back on a few days after the initial repair and once again the engine lost power while driving the vehicle, the vehicle was then taken back to the dealership for repair once again, both times I mentioned the service bulletin, which they did not consider in their repair, stating that the issue was specific for a code (which all codes present are in the service bulletin) the 2nd repair was done on a actuator, which they stated should fix the issue, and did not, a 3rd time the vehicle lost power while hauling a trailer, this time I brought up the concern of them not reviewing the service bulletin, this time they confirmed that the service bulletin was the issue causing the check engine light (GM service bulletin no: 21-NA-149) now they are looking to slowly start repairing the issue and wait for the check engine light to turn on again to then go back and forth and review step by step the instructions in the bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715849February 5, 2026
ENGINE
Cylinder 7 lost compression due to Cylinder 7 Exhaust AFM cylinder not moving. this is the second time I have had this issue in a little over a year. at the time of failure while driving the vehicle lost all power and would only run 25 - 30 mph causing me to have to veer off on the shoulder. yes it has been reproduced Register Chevrolet has it in the shop now and have found the same issue as before there were no warnings other than a slight backfire and then a severe engine misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715930February 5, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that immediately after leaving the dealer after the vehicle was purchased, the check engine warning light illuminated. Several days later, there was a loud knocking sound coming from the engine before the engine failed. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The vehicle was taken to a dealer and an independent mechanic, but was not repaired. The vehicle had experienced catastrophic engine failure. The check engine warning light was displayed, and audible knocking was coming from the engine. The manufacturer was notified of the failure. The failure mileage was 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715992February 5, 2026
ENGINE, POWER TRAIN
As I was driving my 2021 Chevrolet z71 pick up I had a warning light appear on the dash indicating the safety traction control system was faulty, at the same time my truck had a loss of power as if it was not operating on all cylinders. I could hear some strange noises that were not normal, at the same time my transmission was shifting abnormally. I managed to drive to a dealer and was told it was a collapsed lifter on cylinder #5 this occurred out of no where, I was informed what took place could have damaged the camshaft and I could be looking at a repair cost upwards of $5,000.00 and the service writer indicated this has been an ongoing issue with the 5.3 liter engine. My truck has been serviced at the dealership it was purchased from, and all oil changes have been performed within a reasonable window from when oil changes and service inspection has been recommended by General Motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716008February 5, 2026
ELECTRICAL SYSTEM
The vehicle’s wireless Apple CarPlay system forces the iPhone to connect to the truck’s built-in Wi-Fi network, which does not provide internet access. When connected, iPhone cellular data is blocked, resulting in frequent loss of navigation, traffic updates, and streaming services while driving. There is no option in the vehicle settings to disable the Wi-Fi or force cellular use. Multiple troubleshooting steps have been attempted, including iPhone network resets, Wi-Fi assist, toggling data settings, and re-pairing CarPlay, all without success. This design flaw creates a safety concern because navigation and real-time traffic information can fail unexpectedly, requiring driver distraction to troubleshoot or rely on a handheld device. The issue appears to be a firmware or design limitation of the infotainment system, not a defect with the phone. Using wired CarPlay resolves the issue, but wireless CarPlay as advertised consistently blocks cellular data. I am filing this complaint to report a persistent connectivity and safety problem that affects all users of wireless CarPlay on this vehicle model. The inability to access real-time navigation and traffic data while driving is a clear distraction and could contribute to unsafe driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715453February 4, 2026
ENGINE
on febuary,3,2026 i was traveling down a local highway at 50 mph when i felt a sudden power loss and heard a squeaking noise figuring something was wrong i pulled over at the next safest spot, while pulling into the spot the squeaking noise developed into a "rod knock" the sound a loud metal clattering noise that was consistent with the rpms. i immediately shut the vehicle off and called a local towing service who promptly dropped it at my local chevy dealership the night of febuary,3,2026. further contact was made with dealership the day of febuary,4,2026 regarding the issue , prior to this issue the truck had been in for the recall regarding the L87 6.2 liter engine and it had passed the inspection and was given the oil change and the new oil cap and owners manual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715521February 4, 2026
ELECTRICAL SYSTEM
The vehicle has an electric tailgate lock switch failure/defect. The tailgate unlocks on its own and pops open while driving, at stop lights, in drive-thru restaurants, and while parked which causes a safety hazard to the driver and passengers in the vehicle, as well as other drivers around the vehicle. Even after closing the tailgate, it will unlock and pop open on its own again. Then, I tested the closed, locked tailgate by shacking and pulling it open from the top edge which caused the tailgate to unlock and open on its own. This causes a thief risk of personal belongings and vehicle parts. There are no warning lamps or messages about the component failure. Since no recalls for the vehicle's VIN number are listed, it has not been confirmed by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715525February 4, 2026
POWER TRAIN
I hit my brakes to avoid an accident in multiple -5 degree weather and my trucks transmission shuttered and failed to work. This truck was running very strong before this unexpected event. Chevy owners should not have to pay for this out of pocket. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715545February 4, 2026
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode. During the failure, the transmission became stuck in 5th gear, and the vehicle operated at reduced speeds. The vehicle was turned off but failed to immediately restart. After approximately 15 minutes, the vehicle restarted, and the failure was self-corrected. The failures had occurred while hauling a heavy load and while not carrying a load. The message "Decreased Acceleration" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The transmission fluid was flushed and refilled, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715552February 4, 2026
ELECTRICAL SYSTEM, STEERING
Vehicle has electrical issues with headlamps flickering and power steering loss (which is electronic) at lower speeds. Power and radio intermittently cut out momentarily and on occasion a "stabilitrac loss" warning flashes. Looking online, many consumers experience this issue which appears to be due to faulty ground or battery connections and many have reported complete loss of power at highway speeds resulting in accidents. This appears on several Chevrolet vehicles, but especially on the Silverado and GMC Sierra 2014-2017 models. I am very surprised a recall has not been issued yet for this very dangerous and potentially fatal issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715571February 4, 2026
POWER TRAIN
The vehicle experienced a transmission control malfunction related to a transmission solenoid (diagnostic code P0776). The transmission exhibited abnormal shifting behavior and drivability issues, prompting a warning indicator and dealer inspection. The condition affects the powertrain and could impair safe operation of the vehicle, particularly if shifting becomes unpredictable or the transmission enters a reduced-function mode while driving. The issue was confirmed by an authorized Chevrolet dealership, and the vehicle was subsequently deemed inoperable pending replacement of the required transmission solenoid component. The vehicle was inspected by General Motors on November 3, 2025, at which time GM confirmed that the required part was on national backorder with no immediate availability. The vehicle remains unavailable for use due solely to the lack of this GM-supplied component. A warning indicator and drivability symptoms were present prior to removal from service. The component is currently retained by the servicing dealer and is available for inspection upon request. General Motors has advised that this component is subject to a widespread national backorder affecting numerous vehicles, resulting in extended periods where affected vehicles cannot be repaired or safely returned to service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715598February 4, 2026
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that occasionally, while driving or while the vehicle was parked, the tailgate unintendedly opened. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The approximate failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715677February 4, 2026
TIRES
The contact owns a 2008 Chevrolet Silverado 2500 equipped with Bridgestone Tires, Tire line: Dueler A/T Revo 3, Tire size: LT265/75/R16, DOT Number: 9BW8 RE3. The contact stated that the tires were purchased in California. The vehicle was driven back home to Idaho, where the TPMS alarm sounded. The vehicle was taken to the dealer for an oil change and the vehicle was inspected, and the contact was informed that the rear tire was flagged and was informed that the tire needed to be removed. The tire was not removed. The contact notified the manufacturer, and the contact was referred to a Firestone location for an inspection. The manufacturer was informed that there were no Firestone locations nearby. The manufacturer approved the contact to take the vehicle to a Commercial Tire shop for an inspection. The vehicle was taken to the Commercial Tire Shop, and the contact was informed that all four tires were dangerous and needed to be replaced. The tread on the rear passenger’s tire was worn, the sidewalls of another tire were falling apart, and the tread and sidewalls on the other tires were separating. All four tires were replaced. The manufacturer was notified that the tires were replaced, and a claim was filed. The vehicle failure mileage was 169,508.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715205February 3, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715217February 3, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH with the rear defroster activated, there was an electrical burning odor inside the cabin of the vehicle before the rear window cracked and then shattered. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the Extended Warranty Coverage related to the failure. The rear window was replaced by the local glass repair shop. The contact stated that the failure reoccurred while driving, and the rear window shattered while a grandson was seated in the rear seat. During the failure, there was no injury sustained. The cause of the failure was not yet determined. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715346February 3, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the instrument cluster started flickering, and the vehicle stalled. During several failures, the check engine warning light illuminated, and during other failures, there was no warning light illuminated. The contact stated on several occasions that the vehicle restarted independently. The failure was an intermittent failure, but was a recurring failure. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715352February 3, 2026
ENGINE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon cold starting the vehicle, there was an abnormal ticking sound coming from the vehicle. There were no warning lights illuminated. The local dealer was contacted, and suggested that a diagnostic test be performed. The contact called two other local dealers, Herndon Chevrolet Service (5617 Sunset Blvd, Lexington, SC 29072) and Jim Hudson Chevrolet Service (111 Newland Rd, Columbia, SC 29229), but the vehicle was not diagnosed or repaired. The vehicle was taken to two independent mechanics and was diagnosed with engine failure. The manufacturer was contacted and offered a gift card towards the purchase of another vehicle. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715382February 3, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
To Whom It May Concern, I am writing to formally file a complaint regarding my 2020 Chevrolet Silverado 1500 Diesel and to request immediate review and assistance from General Motors. I purchased this vehicle from a GM dealership in 2024 with approximately 70,000 miles for roughly $42,000. The vehicle currently has approximately 121,000 miles. Since purchasing the vehicle, it has suffered major breakdowns approximately every three months, requiring repeated costly repairs and making the vehicle unreliable for regular use. Most notably, the vehicle experienced a full transmission failure at approximately 103,000 miles — just after the factory warranty expired, requiring complete transmission replacement at my expense. To date, I have spent nearly $20,000 in repairs, including but not limited to: •Full transmission replacement •Two alternator replacements •Glow plug system failure •Coolant control valve failure •Engine control / computer module failure •Transmission cooling system failures •Ongoing electrical system issues •Additional drivetrain and mechanical problems These are critical powertrain, electrical, and engine management components — not routine maintenance items. The repeated failure of such systems strongly suggests underlying manufacturing or design defects. The vehicle has been properly maintained and serviced, yet continues to experience serious and recurring defects well beyond what would be considered normal wear and tear for a modern diesel truck. At this point, my total investment in this vehicle exceeds $62,000, and I am left with a truck that I cannot trust and that has become financially unsustainable to own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715385February 3, 2026
WHEELS
Driving in normal driving conditions, East bound [XXX], 70 mph, tire popped off rim, no damage to tire or wheel, no apparent cause. Contacted road side assistance and they proceeded to tow to Hank Graff Chevrolet in Davison. Warranty was reported by myself to both On Star and representative at dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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