Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11472879July 8, 2022
EQUIPMENT
The contact owns a 2019 Chevrolet Silverado 1500 used to tow a dual axle boat trailer. The trailer manufacturer was Trailstar International Inc, Model: Tracker Marine. The contact stated that the rear wheel bearings exploded and fractured the hub housing. The contact stated that the failure occurred while driving approximately 65 MPH. The contact was able to drive the trailer safely to his residence. The contact stated there was a recall for the failure that was experienced; however, for another year trailer. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472912July 8, 2022
STRUCTURE:BODY
The undercarriage or frame of our recent purchase of our 2003 used chevrolet k1500 silverado was discovered recently after purchase to be rusted through and through and chipping off day by day. A private master mechanic has looked the truck over and said that it was not safe to drive. Upon further investigating, the panels that hold up the roof of the truck underneath the interior panels are rusting through and through to the point of breaking. Dealership we bought it from just shrugged their shoulders and said basically oh well, it was sold as is. under the truck on the frame where the wheels are attached, forgive my descriptions but im no mechanic, looks like they can break off at any minute. we have ony about 3/4 of a front and back bumper we later discovered, and the roof of the truck looks as if it had rusted and messed up beause someone before us put plaster to redo the roof of the truck. im scared to put my mother in law in this truck to go anywhere because if it got into a wreck... it would be devestating for everyone. truck has been in a wreck before. pictures and truck is available for inspection upon request,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472930July 8, 2022
ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds and slowing down, the vehicle would suddenly lose motive power and stall. The contact indicated that the failure only occurred while making either a right or left turn. The contact stated that during the failure, a message to raise or lower the window was displayed. After restarting the vehicle, the vehicle would operate as designed. The failure was not diagnosed or repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472722July 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Service trailer brake warning system activating intermittently without a trailer attached. Dashboard message center displays "service trailer brake system" alarm chime activation sounds. Repair facility diagnostics indicate the wiring harness between the BCM’s and brake system has a fault / defect issue. I was advised this is common issue with this vehicle and presents a severe safety concern with a braking system and require immediate repair for my safety. The repairs are not covered under a TSB or recall notice from Chevrolet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472736July 7, 2022
FUEL/PROPULSION SYSTEM
Check engine light came on followed almost immediately with an Onstar warning to service the engine and transmission within 7 days. Took truck to dealer. They diagnosed problem was fuel system contamination. Hole was found on the inner mesh liner of the fuel filter which allowed water and a sludge like material to get into the fuel system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472760July 7, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
Fuel pump cracked under normal wear and tear under 60,000 miles leaving me stranded for a week and costing $1600 to replace. Transmission is very unresponsive and soupy, sometimes it kicks in late, other times not at all. Ive read this is a known issue with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472794July 7, 2022
ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH, there was a loud ticking sound coming from the engine while driving into the driveway. Shortly afterwards the check engine warning light illuminated. The vehicle was towed to the independent mechanic who diagnosed the vehicle as a failure with the compressor lifter. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472657July 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, EXTERIOR LIGHTING
HeadLights and park lights keep blow the bulbs both sides An the brake pedal gets hard as a rock and started pushing back up to me Just does it at low speeds and backing up At low speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472507July 6, 2022
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
While driving down the road the engine began to run erratically and several seemingly random errors appeared relating to the parking brake, windshield washer fluid, and engine. The vehicle began shaking violently until stalling out on the road. After bringing the truck to the dealer and waiting for weeks to have it returned I was notified that there had been a lifter failure. Vehicle mileage had been at 12,600 miles at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472640July 6, 2022
ELECTRICAL SYSTEM
Service trailer brake system does not stop dinging and a/c has not worked for 3 summers have took to dealership 6 times .. also bad ground truck completely losses power sometimes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472177July 3, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I have a 2019 Chevy Silverado 1500 that has been well taken care of. I got into my truck and went to start it and a bunch of warning lights appeared stating brake system failure, service ESC, traction control off and 4WD off. The check engine light also came on with multiple other warning lights. I had a family member jump my truck and I was able to make it home. I hooked it up to my code reader and it showed- P25A2 Brake System Control Module 1. This has been a known issue and has been recalled twice for about 550,000 of the 2019 Silverado 1500, but my VIN isn’t included, even though it’s clearly having the same issue. The fix is to have the brake system reprogrammed by the dealership. Since my VIN isn’t listed I’m not getting any help with the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472144July 2, 2022
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472167July 2, 2022
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
NHTSA campaign number 18V586. GM’s recall is 18289. Power steering at low speeds with voltage drop causes power steering to lose control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471940July 1, 2022
POWER TRAIN
The toque converter is bad and is ruining the transmission. GM is aware of this issue and will be repairing fleet vehicles at no charge. I have a problem with this discrepancy In their policy when they are aware of this problem yet only cover the repair if your a fleet owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471945July 1, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated while the vehicle was being inspected, he was notified that the subframe was fractured. The contact took the vehicle to an independent mechanic and was informed that the subframe needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471972July 1, 2022
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
transfer case: vehicle has shifted to neutral while accelerating with 4 wheel drive not engaged. 4 wheel drive will engage and dis engage at random while driving. is not safe! took it mechanic and was told i need to replace entire transfer case but is "ok to drive" and to contact General Motors or a dealership. I'd like this noted in case I am in an accident. -Javier Saenz
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472037July 1, 2022
ENGINE
I am a volunteer firefighter. On Friday, June 24th 2022, I was responding to an emergency call around 1am. There was an active rainstorm and standing water on parts of the street. While driving through roughly 5-6" of water on the way to the fire station, my truck's engine suddenly shut off and I came to a stop. While stalled, I watched multiple cars travel through the same intersection with no issues. My fellow firefighters helped me get my truck to a nearby parking lot to sit and dry out. The following day my truck still would not start so I had it towed to the dealership where I leased the truck which was still under a full bumper-to-bumper warranty. After initial diagnostics, I was told there was water in my intake and I had to get my insurance company involved for the dealership to continue with the repairs. With no other choice, I opened up a claim and was given an estimate of over $9,500 for the repairs due to the engine being "Hydro-locked". I called GM and filed a complaint. They called the dealership and called me back stating the dealership told them I drove through a flooded road and damaged my engine. I did some brief research online and found several examples from multiple sources with the exact same issue. I feel that this is a design flaw and that this needs to be investigated further as I was stranded by myself, in a heavy rainstorm, in the middle of a roadway at 1am. There is no reason that a 2020 Chevy Trail Boss should not be able to travel through the amount of water that stalled my engine. There was nothing negligent about my actions and at no point was I worried about traveling through the water that I drove through. I feel like I am being treated unfairly in this situation and I would like someone to look through the databases to see how many similar consumer reports there have been regarding this design flaw. This is a major safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471684June 30, 2022
SERVICE BRAKES
While towing a trailer the service trailer brake system light/alarm came on, trailer brakes stopped working and the alarm persisted for hours. It was extremely distracting and dangerous, and interrupted hands free phone calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471864June 30, 2022
ELECTRICAL SYSTEM, POWER TRAIN
The contact's fiancé owns a 2019 Chevrolet Silverado 1500. While driving 65 MPH, the vehicle independently stopped with several unknown warning lights illuminated. The transmission resumed normal operation soon after the failure before failing again. The contact later discovered that an Over-The-Air (OTA) software update was performed on the vehicle without the owner’s knowledge. The vehicle was taken to a dealer where another software update for the brake control module was performed. The failure occurred for a second time as the contact's fiancé was driving again at 65 MPH; however, he managed to drive the vehicle home despite the repeated failure. The manufacturer was notified of the failure and her fiancé was offered a gift certificate for his next oil change. The vehicle was not repaired. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471533June 29, 2022
POWER TRAIN, SUSPENSION
I was driving down the road, the truck began to shake and bounce real bad. I took to the dealership we purchased the vehicle from and they said $3500 for a new front end to replace all the parts. This truck has never been wrecked or hit anything. This vehicle has 85000 miles on it and its supposed to be a diesel farm truck. It appears the front end was made with parts and material that is not in compliance with industry standards. I was told by the dealership mechanic that the front end could collapse going down the road and injure someone when it collapses. This is on the front end of the truck, the entire front suspension is inadequately equipped with components to maintain the structural integrity of the suspension system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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