Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11474084July 15, 2022
SUSPENSION
Both front upper control arms are corroded.Vehicle is 2 years old and has 10375 miles.Dealer stated there is no outstanding recall or a TSB associated with this issue.This is a Trail Boss model with a lift kit from the GM.There is another recall that was issued for 19-21 models with lift kits with the same issue but apparently this model is not matching that yet the problem is very obvious.Please also note that the vehicle was also rustproofed immediately following the purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474095July 15, 2022
SEAT BELTS
Seat belt tensioner cable broke, N212330040 is a current recall for the same problem, reached out to local dealer and gm customer care about my vehicle. They stated that my vehicle was not affected by that recall. Can send pictures is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474139July 15, 2022
ELECTRICAL SYSTEM
The electrical system randomly shuts down. It has done this multiple times in the past several months. Everything shuts off, including engine, power steering, etc. It has done this both while sitting idle and when driving. Most times, it will come back on after a few seconds but I have had to coast off the roadway, and have it towed back home. This is VERY DANGEROUS!!! Fortunately, the times it has shut down while driving has been during daylight hours because if this were to happen at night, I would lose all lights, therefore making a serious crash almost certain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474144July 15, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Vehicle began having issues at 3 months old... Random service messages, defective headlight, wierd engine noises at startup and stalling upon acceleration/deceleration. I took it to the dealer several times about the issues I were having but they always say they aren't able to replicate any issues. 3 months later I was driving on the highway and the engine started knocking. Had it towed to the dealer and it took them 6 months to replace engine, tcm, starter, and other parts. After finally getting the truck back, it was still stalling and there was a check engine light... Dealer did not reassemble the vehicle properly and several parts and bolts were still missing. It went right back in the shop and catalytic converters were replaced. I also mentioned missing parts and bolts. I get the truck back again and it still seems like it wants to stall. I was turning into a parking lot a few days later and it seemed like it wanted to cut off. While I was distracted trying to see if the truck cut off, I hit a small pole... Truck was damaged way more than it should have been because the dealer did not reassemble it properly. Body shop said my bumper was only held on by 2 bolts and several other bolts and pieces were missing. They said if my bumper was attached properly the damage would not have been as bad. The vehicle was already unsafe because of stalling and the dealer made it structurally unsafe as well... I have opened cases with gm and they aren't doing anything about it. Here this truck is 14 months old and it's been in their possession more than mine... I have asked them about replacing the vehicle and they insist on fixing the issues but never do and I end up driving an u safe vehicle around.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474146July 15, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle was losing motive power with the “Engine Power Reduced” message displayed. The temperature gauge indicated that the engine was overheating. The contact initially had the vehicle towed to the dealer and diagnosed with a defective fuel pump. The dealer replaced the fuel pump, the fuel pump system, and the fuel pump sensor; however, each repair failed to fix the failure. The contact towed the vehicle to AutoNation Chevrolet Pembroke Pines (8600 Pines Blvd, Pembroke Pines, FL 33024) where the vehicle was diagnosed with a defective catalytic converter; however, the part remained on back order. The manufacturer was notified of the failure and a claim was filed. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474166July 15, 2022
UNKNOWN OR OTHER
Starter had to be replaced with 22,775 miles and truck was toed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473845July 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Started truck had several warnings for Service ESC, Traction control, service 4wheel drive and parking brake would not release
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473682July 13, 2022
ENGINE, POWER TRAIN
Add 1 more victim to the ongoing and growing list of GM owners of vehicles with 5.3/6.2Lmotors with DFM lifter failure. 50 miles after returning from a 500 mile trip from N. Wisconsin fishing trip this motor threw in the towel. Dealer assessment cylinder #6 lifter failure with an extra bonus of damage bad enough to require replacement of entire cylinder head! This motor has 11K. miles on it, and I have had oil changed multiple times as I am old school and don't buy into the whole 7500K. thing. Guess I should have saved my cash for something more fun! Check engine light did not come on till almost 2mi. after vehicle started running badly, flashing check engine light did not come on till I was almost home 15 mi. Had it towed to the dealer on my own dime!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473576July 12, 2022
ENGINE
Speed limit 70mph and driving on the highway, suddenly the vehicle began to shake and the engine light came on and the vehicle was making a forced deceleration to 40mph. Other vehicles had to swerve to avoid my vehicle, as I was attempting to pull off the highway safely. "service brake system" alarm also came on. The manual advised when getting this alarm to have the vehicle towed. Once at the dealership this note was on my service papers " Customer stated engine light was on and truck running rough and shaking, review of DTC's showed cylinder misfire on #3, tested showed possible issue with spark plug. Relocated coil to different cylinder to see if issue followed. Misfire still noted on cylinder 3, replaced spark plug and conducted test drive and note misfire still present on #3. Removed valve cover and noted failed lifter on intake valve for cylinder #3. All lifters replaced on left side of engine." The dealership stated that "this is a known problem for the 5.3L V8Ecotec engine, that the lifters FAIL." I am a female, I was traveling alone and had to find tow service and pay up front. Once transported 20miles to the nearest dealership, on a Saturday afternoon, I was stranded at a hotel for 2 days waiting for the dealership to open and check out the vehicle. If this is a "known" problem with this engine, THEY SHOULD BE RECALLED. Now I get to worry when the other side of the engine's lifters will 'fail' so they can be replaced under warranty. This is unacceptable in an almost new 2021 truck with 20,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473475July 11, 2022
ENGINE, POWER TRAIN
Vehicle engine has experienced engine lifter failure at 28,000 miles. Engine began shaking violently, check engine lights flashing, traction control light, and stability control lights all came one while driving on the highway several hours away from home. Vehicle had to be towed by Chevy roadside assistance to the nearest dealership. Chevy dealership inspected and said they have to order new lifters for my engine and it would take several weeks for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473166July 10, 2022
ENGINE, POWER TRAIN
The 2021 silverado v8 randomly started making a knocking noise. The steering wheel would shake randomly as I accelerated and stayed above certain speeds. I’m barely able to drive slowly residential speeds at most. If I drive any faster I’m worried for my safety that the car while break down in the middle of a busy road posing a danger to my family and those around me. I’m not sure if this is a lifter issue, or engine issue but it seems to be a widespread issue that I haven’t recurved any recall notice for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473202July 10, 2022
SERVICE BRAKES
Having problems with braking at slow speeds, pedal sticks to the floor when reversing into parking space or pulling up in drive thru lines at slow speeds etc.. no problems braking at regular speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473232July 10, 2022
UNKNOWN OR OTHER
Vehicle and warranty was purchased 6/4/22. The following warning signs: service 4WD, service trailer brake system, it has shut off while driving on 6 separate occasions, vehicle locks after losing power and can’t put car in neutral, and several other safety issues, noise coming from engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473253July 10, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473264July 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473033July 9, 2022
POWER TRAIN
Transmission has developed a shudder during acceleration. Rpm’s will jump as the issue is occurring. Feels like truck is almost hesitating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473051July 9, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
Service Trailer brake system audible message appearing due to faulty wire harness between body control modules.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473064July 9, 2022
SERVICE BRAKES
While driving my 2009 Chevy Silverado hybrid with 32000 miles my brakes stopped working my DIC showed brake problems, stable track and traction control, had it towed to Chevy dealership was informed it will cost $4000 to fix, the one bad parts is a Modulator Valve part #25922981, I have found a Chevy service bulletin from May -2016 #PIT4383P about this problem looks like if this part goes bad they will replace it can you confirm this, if I was on a highway this would have been a very bad accident thanks for your help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472860July 8, 2022
STEERING, SERVICE BRAKES
2021 Silverado Trail Boss. Went to the store, came outside started the truck and it showed me ESC Warning and Power Steering Failure Drive with Care notice on the dash. The Steering was very hard to turn. I tried multiple times, and it did not work. I started reading information on line and found out that there are multiple truck owners who had same issue. I saw some information to leave the truck off for 20 - 30 min and try again. I left it off for 30 min and started again. At that time it started fine. I am going to the Chevy dealer because this can also happen while I am driving and it can cause an accident. My truck has only 12k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472875July 8, 2022
STEERING
Steering wheel kept slowly moving to right about 20 degrees to right to drive straight. This caused the truck to disable electronic stability control due to excessive steering angle. Brought to dealer for service they stated nothing was loose on the vehicle and that they could not align it until they received some adapters for their alignment machine. I took the vehicle home and found that the left tie rod jam nut had not been tightened during manufacture which allowed the alignment to come out of adjustment. These need to be checked on this model truck and trucks need alignment checks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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