Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11478924August 12, 2022
AIR BAGS
The contact owned a 2014 Chevrolet Silverado. The contact stated that while driving approximately 75 MPH, the driver lost control of the steering and drove off the road, down an embankment, and crashed at the bottom of a steep hill. During the crash, the vehicle was destroyed and severe damage to the front end occurred but the air bags did not deploy. The driver sustained a concussion and head laceration, fractured femur, injured lung, and whiplash. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The contact indicated that the air bag system was previously serviced under an unknown NHTSA recall. No additional information was available. The failure mileage was 123,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11478333August 9, 2022
POWER TRAIN
I was on interstate 85 and the whole truck started shaking and check engine light, service ESC light and service parking brake light came on. Thankfully I was near and exit ramp and got off as I had almost no power. I limped my truck back to the dealership where they diagnosed it as lifter failure and replaced both banks of lifters. This is a known problem with General Motors and is simply a matter of time before a terrible accident occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478407August 9, 2022
TIRES, TIRES:TREAD/BELT, TIRES:BEAD
SIZE 265-70-18, TRAVELING AT HIGHWAY SPEED ON IH-20, TOWING A 13,000LB 5TH WHEEL TRAVEL TRAILER. EXPERIENCED A SUDDEN CONTINUOUS VIBRATION AS IF THERE WAS A KNOT ON A TIRE. PULLED OFF OF ROAD AND DISCOVERED LEFT REAR TIRE HAD SEPARATED AND WAS OUT OF ROUND. TIRE DID NOT LOSE AIR PRESSURE, AND DID NOT BLOW OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478419August 9, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle abruptly malfunctioned (lose of power) while sitting at the traffic light during a heavy storm. Fortunately, I turned the vehicle off and restarted it, which gave me enough engine power to get a a safe place. I had the vehicle towed to Love Chevrolet, Columbia, SC. Dealership stated the entire wiring harness needed to be replaced. The replacement cost would be $3500. They also stated the wiring harness for this vehicle has been discontinued and I have to take the vehicle to an electrical shop to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478167August 8, 2022
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 20 MPH, the vehicle inadvertently shifted out of gear. Additionally, the contact stated while accelerating from a stop, the vehicle lunged forward almost causing the vehicle to crash into the rear of another vehicle. The contact stated that the failure had persisted. The contact stated no warning light was illuminated. The contact had taken the vehicle to the local dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478177August 8, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while driving 65 MPH and towing a Coleman 250 TQ toy hauler, the service trailer brake system warning message initially appeared on the instrument panel and then changed to service stabilitrak. An audible warning chime also sounded from the vehicle during the failure. The contact was able to slow down and stop the vehicle despite the failure. The manufacturer was initially notified of the failure and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where an attempt to repair the trailer brake system was performed; however, the failure persisted. The dealer also informed him that the failure may be related to the toy hauler. The manufacturer was also notified of the failure and referred him to the dealer for assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477744August 5, 2022
POWER TRAIN
Transmission and torque converter problem. Vehicle available. Transmission malfunctioning and sometimes violent vibration at highway speeds. Taken to dealership several times and charged a lot of money but dealer says even though they know they built them wrong they won’t replace it. Vehicle inspected by dealership and confirmed. Class action lawsuit is still active on this 2017 model as faulty transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477745August 5, 2022
POWER TRAIN
MY PICK UP WAS HIT FROM THE REAR THE DRIVE SHAFT BROKE AT THE WELL AND THE REAR BROKE BOTH SIDE OF THE AXLE TO THE HOUSING OF THE REAR I HAVE PICK OF THE REAR AND THE DRIVE SHAFT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11477835August 5, 2022
AIR BAGS
CARRIED VEHICLE TO DEALER AND HAD AIR BAG PROBLEM REPAIRED. AIR BAG LIGHT IS BACK ON WHAT DO I DO NOW??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477857August 5, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
While driving, the service emission system light activated indicating the truck would be reduced to 65mph. This was due to a faulty EGR wiring harness that controlled the EGR sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477865August 5, 2022
ENGINE
Lifters blew in my brand new engine with only 18k miles while driving. Engine was shaking & knocking & lost power when trying to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477525August 4, 2022
STEERING
I was driving the other day and had a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue Same thing that's happening in this Service Bulletin. Needs to be fixed https://static.nhtsa.gov/odi/tsbs/2017/MC-10139117-9999.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477598August 4, 2022
ELECTRICAL SYSTEM
My truck has 57000miles has electronic steering. The steering will shut down and everything becomes manual. Steering error messages pop on the screen and chimes sound. This mostly happens at low speed, like stopping to back into a parking space. I've taken the truck to the dealership on two occasions, first time they " adjusted the module" for 1 hourly rate. The second time they reset the module and recommended a battery cable replacement. After replacing the battery cables and battery ( at a different repair shop) same problem. Now back to the dealership for a recommended Electronic Comtrol Module (ECM). After researching multiple websites and blogs, this is a known issue, and a dangerous one. Why has this not become a recall issue yet? https://shop.tekmetric.com/inspection/2D5vHKs-uXj8ZivBaJywx2vyFb4Lg9TyK5LgYX56mKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477660August 4, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I purchased this truck from a private seller due to its capacity to tow. After driving it for one day, an alert came up on the dashboard display saying "Service: Trailer Brake System". So I hit "Dismiss", but the alert keeps coming on and it is very intermittent and very distracting. Sometimes the alarm chime will continue for several seconds causing the driver to take their eyes off the road which is dangerous, but also, who knows what will happen when towing a trailer. I've looked it up online and this is an issue with many owners of the truck so Chevrolet should do a recall and provide a fix for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477386August 3, 2022
ENGINE
At 45, 000 miles the check engine light came on with error code P025E Ventilation Regulator Valve Performance, which is a common issue. This valve can leak oil on the catalytic converter causing smoking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477394August 3, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477435August 3, 2022
SERVICE BRAKES
The service trailer brake system warning keeps appearing while driving without a trailer and with a trailer attached to the truck. There is a defective wire harness located on the left side of the steering wheel that needs replaced to fix the issue. The warning alert appears and dings while driving causing distractions while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477456August 3, 2022
POWER TRAIN
Bought new with only 48 miles in 2018. Within the first 10,000 miles started getting a Service 4WD message. Dealership could not find an issue and told me it was a miscommunication between the transmission and computer. The message has continued to come on for several years. I have contacted On Star to run a diagnostic on it when it comes on and everything shows to be okay with no codes showing up. Had a severe shudder in the front end at 75,000 miles which went away after servicing the transmission but the 4WD message still comes on consistently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477094August 2, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While driving the motor completely cut off. Yes, the vehicle can be inspected. The vehicle just shut down without warning, causing the vehicle to rapidly slow down with no warning to other motorists behind me. Yes, a dealer has confirmed the problem and could not definitively determine what the problem is. they said it could be: A shielded wire, service dept. said its not available from GM and would have to purchase the entire wiring harness and install to see if it fixed the issue. They said it could be a bad power inverter, again had to install to see if it fixed the issue. Finally said it could be a bad transmission(??) The only people who has attempted to diagnose is at the GM dealer service department. Their was no warning that the vehicle was about to turn completely off prior to it doing so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476959August 1, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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