Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11481108August 25, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
I had to replace the transmission and pay out of pocket because my transmission went out due to the recalls that was never sent to me and I was never notified until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481161August 25, 2022
STEERING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(D) and reverse(R) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating ESC needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481187August 25, 2022
ELECTRICAL SYSTEM
onstar/GPS system has failed and the built in navigational system shows that there is no GPS signal. There is also water leaking by the drivers side sun visor and above the parking brake. There were no warning signs of the problem with the GPS or onstar system other than when onstar was needed for emergency use it was unavailable and the built in navigation system was unable to be used because it showed up that GPS was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481261August 25, 2022
AIR BAGS
Takata recall. The contact owns a 2011 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and the vehicle was taken to the dealer for recall repair. However, after damaging the passenger's side dashboard where the front passenger's side air bag was located, the dealer informed the contact that they had ordered the wrong part and he should bring the vehicle back another time for the recall repair. Additionally, the dealer informed the contact that the dashboard would be replaced. The contact stated upon taking the vehicle back to the dealer for recall repair, the dealer stated that the recall repair would not be completed unless he signed a waiver certifying that they were not liable for damage to the dashboard. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The failure mileage was approximately 161,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481010August 24, 2022
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the Oxygen (O2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the O2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480908August 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
When I slow down and turn my truck suddenly losses power steering. Everything turns off for a second and then comes back on. And I get a notice on the dash that I lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480920August 24, 2022
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while his wife was parking the vehicle, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V246000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480939August 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE MYLINK INFOTAINMENT SYSTEMS KEEP GLITCHING CHANGING ON IT OWN. GMC HAS THIS PROBLEMS WITH SEVERAL MODELS OF THIER CARS WITH THE MYLINK SYSTEM IN IT OVER THE PAST FEW YEARS AND THERE HAS NOT BEEN A SOLUTION TO THIS PROBLEM. THEY EITHER NEED TO CHANGE THE SYSTEM TO A NEWER UPDATED MODEL OR COME UP WITH A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480948August 24, 2022
ENGINE
2021 Silverado RST, 5.3. Started having strange loud random clicking sounds when first starting. Would loose power, at take off or when trying to accelerate. This was at 9400 miles on the vehicle. Was not showing any check engine light or issues on dash. When examining engine compartment, found loose bolts, that had broken. Took it to local Chevy dealership, acted like there was nothing wrong with it. Instantly trying to get out of performing work. I had a feel it was going to be lifter issues. Found out while there around 4 thousand miles it already had lifters replaced. After debating with them for two days, and trying to convince them there was issues. They finally found multiple problems with lifters, misfiring, rocker arm not moving due to collapsed lifter. They found broken bolts in cylinder heads. Ended up having to replace all left and right side lifters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480705August 23, 2022
UNKNOWN OR OTHER, POWER TRAIN
Dealer said lifters failed. Was stuck in middle of interstate for 2 hrs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480731August 23, 2022
POWER TRAIN
I was not personally at risk during my incident, but I can see how I could have been if my situation was a different. My 2021Chevy truck suddenly lost engine power at a traffic stoplight. It almost stalled coming to a stop. Then when trying to accelerate, it had very low power, and was stumbling. I was only a mile from home, and not busy traffic, so I managed to make it home. Driving very slowly with the engine clearly under very low power. No CEL or warning lights came on. After getting it towed to the dealer the next day, the dealer informed me it was a failed lifter and bent pushrod. After a little google searching, I found it is a common failure in newer GM V8s. I also learned my truck was built in a date window that GM issued a Service bulletin for lifter failures. According to forums and Facebook pages, Many other owners have had the same problem. Even 2-3 time failures with some owners. Even after repairs. Either in the date range of the bulletin or outside of it. My specific situation wasn't dangerous, but I could see how it could be, if I were on a busy highway, or if the truck completely lost power. As far as I see, no Recall has been issued, just many internal service bulletins over several years. And even a class action lawsuit in regards to lifter failure. My truck was fixed with all lifters replaced with an updated part number. 5000 miles since the repair. Gm did a good job with the repair, and after some communication with GM customer service, they replaced all the lifters, and not just the broken one. This gave me a bit more peace of mind, but I worry with so many failures posted online daily, and without a documented case on NHTSA this will continue. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480839August 23, 2022
ENGINE
My truck has had lifter issues twice now. Finally, a new engine had to be installed and I have recently began getting the check engine light along with sputtering sensation while the truck is on idle. Also, I purchased this truck, brand new, and I was without it for close to six months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480529August 22, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated upon taking the vehicle to an independent mechanic for servicing, he was informed that the subframe was severely corroded. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480631August 22, 2022
STEERING
Upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. The wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. When we arrived in the first town the local dealer performed a repair but was vague in the details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480638August 22, 2022
FUEL/PROPULSION SYSTEM, SEAT BELTS, ENGINE
So on a cold start, my pickup was running extremely ruff. I shut it off and restarted it. Mind you the engine light is on now it seems to run better. So I go to work and encounter the same problem at the end of the day. I have it hooked up to the diagnostics machine and get P050D code as well as one more code (don't remember that one). This is a malfunction with the fuel injectors and the fuel supply. To much or to little can happen when ever. My mechanic tells me GM has a special service bulletins on this very problem. (N182198000). This is only for 13 states and certain VIN#s. So I call the dealership and they tell me that some 350,000 vehicles have been recalled. They gave them 10 years or 150,000 miles. Now everyone else that encounters the same safety issues to bad sorry for your luck, not their problem is what I was told. This is for 2016 and 2017 5.3 and 6.2 engines. To top if off when I talked with the GM representative for my area she advised me to report it here. Not to concerned about the product that they sold. Mind you not previous recalls where for seatbelts but only the front seats??? I still believe they should of replaced the rear seatbelts. They don't retract as they should and I'm struggling to find my ones
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480412August 21, 2022
SUSPENSION, UNKNOWN OR OTHER
As with many chevrolet trucks the frame and cross members have rust to the point that they are breaking off. This is a major safety concern as the support the fuel tank and suspension mounts. It is also a major concern to the structural integrity of the truck. No it has never been inspected by anyone else, as it don't need to be it is very obvious on all GM trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480321August 20, 2022
POWER TRAIN, ENGINE
There are two problems occuring that seem to be common with this vehicle. First the lifters in the engine have gone bad. Second, there is severe jerking and delays with the transmission going into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480290August 19, 2022
AIR BAGS
Passenger side frontal air bag
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480031August 18, 2022
STRUCTURE:BODY
rocker panels rusted out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480082August 18, 2022
UNKNOWN OR OTHER
Service Trailer Brake system goes off constantly over and over for several minutes while driving. It’s very distracting to the driver and causes fear for using brakes and then failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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