Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11521268May 9, 2023
ELECTRICAL SYSTEM
Vehicle started to fill with smoke. I exited vehicle to look in the back seat when all of a sudden the rear window exploded causing glass to come flying at me. There was a recall for this exact same issue, however gm says this vehicle is not included in it. Obviously there are more vehicles that need to be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520913May 8, 2023
WHEELS
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed low speed, the rear wheels seized. No warning light was illuminated. The failure occurred on two separate occasions. The vehicle was taken to an independent mechanic; however, no error code was retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to Customer Satisfaction Program: N192272400 (Rear Wheels Lock at Low Speed); however, the VIN was not included. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521043May 8, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at approximately 65 MPH, the tailgate was heard opening. No warning light was illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520814May 7, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer brake service indication comes on constantly and cannot see speed use the radio or make a call. Already have changed the switch that they say is the problem, did not fix issues. Other mechanics on the internet are saying it's a wire harness between the switch and the module this needs to be replaced due to poor quality. We'll have a professional mechanic assess this but it looks like it's a common problem across the board. Please get GM to issue a recall on this because it becomes a safety issue, distraction and not able to read speed. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520823May 7, 2023
STEERING
Brought this vehicle in several times to the dealership for electric power steering momentarily failing and coming back. Dealership says this VIN is not associated to a recall. This issue has almost caused me several accidents as well as the shop foreman/manager. This is safety related and needs to be addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520776May 6, 2023
SERVICE BRAKES
Backing up slowly with/without a trailer and have to pump the brakes to stop or stand on the brakes or pumping the brakes and having to use the emergency brake to stop, rev up the engine, put in reverse and have to do the previous steps all over again. This only happens going slowly in reverse. I was told by a mechanic it could be the vacuum pump or TSB on the vacuum pump. No warning messages display. This is a safety risk to myself and others and could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520606May 5, 2023
SUSPENSION
On my 2019-Chevrolet Silverado 1500, the ball joint in the front upper control arm broke and caused the wheel to separate from the truck while driving. The truck is available for inspection where I had to have it towed to the dealership repair center. Fortunately, no other vehicles were on the same road as me when it happened, and I was on a local road not going very fast, but it could have killed me and others. It most definitely put our safety at risk. Because of a faulty control arm causing the ball joint to break, it also broke my CV Axle, Tire Rod End, cut the brake lines and ruined the tire and wheel. Because the brakes did not work, I am fortunate the tire/wheel on the ground helped the truck to stop. The dealership says there is no GM recall so it is not covered and NHTSA Recall 21V718 is not real which I never received a notification about either. We are waiting on insurance and dealership to complete the full inspectection with an estimate and they too agree I am lucky to be alive. There were no warning lamps or messages. This must be addressed with GM immediately before more people die from this faulty control arm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520611May 5, 2023
POWER TRAIN
Transmission making a whining noise and delays between shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520628May 5, 2023
SERVICE BRAKES
Brakes are grinding and squeaking. Sometimes does not seem like it will stop. Chevrolet dealership says its a wearable part and nothing they can do. Brakes are not supposed to grind and squeal. Brakes have done this since brand new. Contacted Chevrolet about the service bulletin on the web Bulletin 20-NA-020. They state they can't help me and its not covered. It Cleary has all the descriptions and symptoms of their bulletin. I made a formal complaint 9-9864406840. I just wan to be sure if something happens I am not held accountable for a manufacture that has a known issue but choses not to fix or be responsible for using bad parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520698May 5, 2023
POWER TRAIN
My vehicle has been properly maintained since new. At around 90,000 miles the transmission started making noise. I had trans filter changed and the noise abated. at 92,000 the car started shifting oddly. Several times on the highway the engine would rev and the car loses speed. Loud noises from the transmission and hard shifts. I most recently was unable to accelerate while getting on the highway. This is a truck, I have things I have to transport. I am unsure if I should continue to drive on the highway. I am going to my local dealer next week to explore repair options. I have learned that this problem is well-known to GM .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520379May 4, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission was slipping, and the engine revved loudly with a high RPM while idling. Additionally, the vehicle was jerking while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520413May 4, 2023
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 40 MPH and depressing the brake pedal while making a right turn, the steering wheel independently turned to the left. The contact stated the stabili-trak warning light was illuminated intermittently. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The contact continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520439May 4, 2023
STRUCTURE:BODY
Extensive rust on the frame, barely holding together. This caused the drive shaft to shake and break the differential. Even if the differential would not have broken the truck was not road worthy. It could have broke in half at any second. No reputable body shop would even attempt to fix it. No warnings or symptoms until a snow plow was hooked up again last winter and the weight of it bent the fragile frame. Countless accounts of frame and undercarriage rust for Chevy and GMC trucks from 2006-2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520511May 4, 2023
SUSPENSION
The front driver side upper ball joint broke. I was going down the highway at 70 miles an hour, pulling a trailer when it broke, I was lucky to keep it on the road. It ruined the rim,tire,brake lines and CV boot. Just fortunate there wasn’t a car next to me or we would’ve hit it and nobody died, especially with my young son in the car. Also when I got it towed the tow truck driver said he picked about the same year truck up three weeks prior for the same issue a broken ball joint on the driver side. In my opinion they should not be an issue with a newer truck with only 42,000 miles on it. This is a huge safety concern and has done a lot of damage to the truck and cost me a lot of money especially being six hours away from home when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520348May 3, 2023
ENGINE
Lifter failure at 24,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519946May 2, 2023
STEERING
Driving down our road and the truck instantly lost power steering. Got home turned off the truck. Turned it backon and it worked. Each time I turn the vehicle off and turn it on the power steering works for a very brief time and then stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520024May 2, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that the electronic parking brake warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake shoes within the rear drum needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520045May 2, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520048May 2, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520054May 2, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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