Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11526393June 10, 2023
SERVICE BRAKES
Integrated trailer brake failure. Pugged in trailer and received message stated trailer brake failure, needs service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526178June 9, 2023
SERVICE BRAKES
The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11526302June 9, 2023
UNKNOWN OR OTHER
I was driving on Pa Turnpike around Denver, PA, at about 75 MPH, I saw in my review mirror, what I first though was dust or smoke blowing around my truck bed. I slowed down 10-15 MPH, a small flame was visible through the rear window, between cab and bed. I immediately pulled over, put in park , turned on flashers, grabbed my phone and wallet, got out of the vehicle. opened the rear door grabbed one bag and saw flames over the cab. Flames were visibly getting larger between cab and and bed, flames were also exiting under bed and driver side rear wheel well. I walked up the turnpike about 100 feet and called 911. The truck became fully engulfed while on phone with 911. Picture labeled first picture was after 911 call, and about 5-min after stopping vehicle. Fire Company showed up 15-min. later but vehicle was already gone. Allstate Ins. has possession of truck. Truck had 25K miles and was purchased new January 2022. The truck has been maintained per manufactures specifications by Faulkner Chevrolet in Lancaster, PA. The truck had no damage ever, was never off-road, and there were no environmental issues to cause the fire. Only modifications to vehicle was a professionally sprayed in bed liner.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11525966June 8, 2023
ELECTRICAL SYSTEM
when driving radio and display will freeze up. sometimes screen will black out other times screen will just freeze where ever i had it last. when problem happens i am unable to turn radio down or off. back up camera will freeze with no directional lines. I have the advanced trailering package and if this happens i will not be able to see behind trailer. I have had several dealers look at problem and there is several bulletins for most radios but my radio which is a IOR code says there is no fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525974June 8, 2023
UNKNOWN OR OTHER
While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are disconnected from the truck. The issue happens when phones are connected via Bluetooth or a cord in the USB-C slot. Incoming messages will not play when they come in. The system states that no active subscription is enabled to allow messages to play across the truck's device using google assist. The issue poses concerns as Arizona is a hand-free device state. The truck does not allow the full abilities of the android auto system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526036June 8, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
The wheel/wheels locked up while in motion and caused vehicle to veer off road and cause the vehicle to crash. ABS light and Stability Control System warning came on prior to crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526104June 8, 2023
ENGINE
I was driving one day and my truck started to misfire. I figured since it had 95,000 miles it was time for a tune-up. So I took my truck to the Chevrolet dealership and they originally quoted me $2,200. The rep and mechanic said they have seen many trucks just like mine having the same issue. They said it starts with something called a “rocker arm” breaking and then that leads to more severe issues. After a month of my truck sitting they came to me and said it will cost $8,100 to fix it. Basically they replaced the engine. My complaint is I’ve had many vehicles and none of them needed an engine replaced after only 95,000 miles. I later found out that the engine that’s in my truck is a 4 cylinder which is a very low power/small engine which is expected to handle the weight of the truck along with towing. I just believe it was a poor design and that engine is ill equipped for a truck and the dealership/manufacturer should bear responsibility for that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526118June 8, 2023
POWER TRAIN
Transmission shifts very hard in lower gears and is very sluggish at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525762June 7, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
When turning on defroster heard a buzzing/hissing/sizzling sounds. Rear defroster wires extremely hot and burning smell coming from wires. GM knows about this problem but only issued a recall in Canada and I am in US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525851June 7, 2023
UNKNOWN OR OTHER
The backup camera intermittently turns off in low light, thus rendering it ineffective at night. It's been identified with NHTSA ID Number: 10234211. However, there is no fix. I feel this is a safety issue as the camera does not work correctly in low light. It has been this way for approximately 6 months, since I purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525540June 6, 2023
ENGINE
Lifter failure happened while traveling home from Florida to SC. I was towing a vehicle and barely made it home. Having to drive at low speeds on the interstate put me at risk for accident. Now that I’m home I’m losing money because I have been unable to work due to not being able to drive the truck. The dealership quoted me $4700 to fix when there is a known class action lawsuit for this exact problem. GM should just replace these motors. This is very dangerous. There were no prior warning signs it just started ticking after stopping for fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525555June 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer brake system warning has been flashing non stop for 2 weeks. I do not use or tow anything with this vehicle. Usually it locks up the steering wheel while parking my truck and shuts down the engine. Yesterday I was going 55 on the highway and the warning came on and it shut down the truck tried to put the vehicle in park and rapidly applied the breaks then the truck electrical system came back too and the truck was rolling I pull off to the shoulder to shut the truck off and turn it back on. At the time I had both my sons in the vehicle 4 years old and 9 months. Again usually it always happens when parking my truck (under 5mph) it will lock the steering wheel and totally shut down the trucks engine. Huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525635June 6, 2023
SERVICE BRAKES
While starting from a park position, I was pulling into a parking space. I went to apply the brake and the brake pedal went to the floor where the vehicle did not stop immediately. This is happened three times. This occurred twice with me and once with my wife driving. This seems sporadic and happens at low speeds in my parking areas or something like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525673June 6, 2023
ELECTRICAL SYSTEM, ENGINE, TRACTION CONTROL SYSTEM
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 MPH and approaching a bend, the vehicle lost motive power and shuddered. The traction control and check engine warning lights were illuminated. There was smoke coming from the vehicle. The vehicle had previously lost motive power and stalled. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The mechanic informed the contact that there was a possible electrical failure. The vehicle was repaired, but the failure recurred. The vehicle was towed to the local dealer, where it was diagnosed that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure was approximately 88,799.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525682June 6, 2023
POWER TRAIN
Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525733June 6, 2023
UNKNOWN OR OTHER
The transmission control module shut down in the process of me driving. I could not even move my truck out of the highway. Had to have it towed. General Motors isn’t even producing this part even though thousands of people are having this same problem with trucks made from 2009 through 2015. This problem could prove to be deadly if the module goes out in heavy traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525472June 5, 2023
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the message "Services Power Steering Assist - Drive with Care" was displayed and the steering wheel became firm. The vehicle was taken to the dealer and the contact was informed that the torque input sensor needed to be replaced in the rack pinion, and that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 14,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525416June 5, 2023
AIR BAGS
Driver air bag deployed while the vehicle was parked on the driveway and it is available for inspection. The air bag deployed while vehicle was parked, this air bag could of deployed on the highway/road at any given moment and would have been a cause of an accident. This problem was reported to Fiesta Chevrolet Edinburg Tx dealer since 5/16 , dealer has not returned the call nor inspected this issue. No warning message displayed before the driver air bag deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525436June 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Chevrolet Silverado 3500. The contact stated that the fuel tank had collapsed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel pump and rear fuel tank needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted but no additional assistance was provided. The contact had received notification of NHTSA Campaign Number: 23V047000 (Fuel System, Diesel). The failure mileage was approximately 68,390. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525301June 4, 2023
STRUCTURE:BODY
On my 2013 Chevy Silverado with only 70000 miles I noticed a clunk noise when driving. After bringing it to the dealer I was told the frame was rusted beyond repair. It is not safe to drive at this point. The frame was treated with a wax coating by GM that basically covered the rust for years. It was only till now the wax coating is flaking off exposing holes in the frame. The rear shock mount is barely hanging on to the cross support which is crumbling away. After doing some research I found others silverado owners are experiencing the same thing. I was told by the dealer that it would cost $7000 to put a new frame on. They also told me GM doesn't make that frame anymore and they can't even find any salvage frames. I was planning on towing my travel trailer for many camping trips this year. I can't even imagine what might have happened if I'd never heard the clunk and took it out on the highway. I suspect there are numerous other drivers on the road that don't realize they have the same issue. How a 10 year old vehicle with only 70000 miles on it can have such a rusted out frame is beyond me. This is a junk frame rusted so bad it's a disaster waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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