Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11528004June 20, 2023
ELECTRICAL SYSTEM
Warning light appears on dash at 34,000 miles informing to check and add coolant. Dealer said it's the coolant sensor and it's build in the coolant reservoir. Must replace entire reservior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527668June 19, 2023
SUSPENSION
Control Arm failure with tire separation from vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527672June 19, 2023
ENGINE, POWER TRAIN
So my Silverado is having the same issues as many other Silverado owners. I originally had the vehicle in for service on a transmission issue, which is also another problem these vehicles are having. As for the engine issue I have experienced the vehicle stalling out after running rough, primarily after the vehicle has been running for a while. In addition, there are times when I am driving at highway speeds and the vehicle seems to shudder and shake. I thought OK maybe it's the wheel balance or alignment so I took it in for the wheel balance and the alignment and it still is doing the same thing. So at this point I had the spark plugs, wires and coil packs replaced. Still having the same issue. In addition to this I had the vehicle in for first time transmission hard shifting at around 20k miles. The technician took the vehicle for a drive and stated that there was an issue and that the computer reset should eliminate the problem. It didn't. So I dealt with this multiple times, bringing the vehicle to service for diagnosis and even filing a claim with GM. The vehicle is still experiencing these problems with the hard shifting. I had the recommended maintenance performed on the vehicle which included fluid replacement without a resolution to the issue. I have completely lost confidence in the GM products and their service technicians as they've been unable to repair the vehicle to proper running order. This will be my last GM product, and that says a lot coming from a GM family member. Sad that quality has significantly gone downhill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527693June 19, 2023
SEAT BELTS
2021 the driver side seatbelt broke which resulted in a recall. Same thing has happened again; the thick metal coil within the plastic cover snapped. We have a scheduled appointment today with the dealer to have it again replaced. They said it's our responsibility to pay even though the first time we were eventually reimbursed. This is a defective part; no seat belt should break again in two years! Another recall needs to be activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527732June 19, 2023
STEERING, ELECTRICAL SYSTEM
The component or system is the Electronic Power Steering System and my vehicle is available for inspection at any time needed. Although this started last week and is happening randomly it has happened three times all in the last week. While making a turn I lose all power steering, in fact all power and have to try to maneuver the truck safely. This is the same issue that GM issued a recall for GM recall 18289. NHTSA Campaign # 18V586. This problem is very dangerous and I almost collided head on due to this problem when leaving work and in a turning zone. The first time it happened my mom said it jerked the steering wheel. lost all power and she had to manhandle it to keep from hitting a child that was walking across the parking lot at a Dollar General store. I need to see about getting my truck fixed for this recall before someone is killed. My VIN may not be listed on the recall but the exact same thing is happening and I sure would hate to see someone killed before this is fixed. Mighty strange that my VIN is not listed but same exact thing is happening with the electronic power steering (EPS). I am asking for your help in guiding me to getting this fixed. Two other known issues with this vehicle have also happened. One was valve collapsed and I was able to get that fixed under warranty cause I only had the truck for a short time. I've spoken with dealership and they say vehicle charge to look at the vehicle would be $159.95 and that will be applied to repair cost but mechanics would have to determine if my issue is considered under the recall. I can almost surely guess what that answer will be. Please assist me in the direction I need to go to get this fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527573June 18, 2023
POWER TRAIN
Transmission issues. I was driving and thought my truck started skipping a little didn't think much of it. I stopped at gas station. Started to put off and my truck wouldn't move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527331June 16, 2023
POWER TRAIN
Everytime I trun the car off, all the lights, Nav, radio stays on as the car display a message "Shift to Park". This message stays on for sometimes 2 minutes, sometimes 10 minutes. Untill the message gone the car still thinks is on. In 2 occasions I had to jump the car as the battery depelted. This is a major safety issue if my son who drive the car to Detroit and had to stay wait for the car to turn off. GM need to fix this issue ASAP. I called the dealership & they said there is no recall or any fix. I see many many ppl complaining about the same thing with different Chevy models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527130June 15, 2023
POWER TRAIN
Transmission would shudder when driving. Sometimes loud bang when shifting from first to second gear. Torque converter ultimately failed while crossing traffic. Truck would not move. No gears. Only 58,000 miles on transmission. Never used for hauling. Torque converter had broken metal parts that caused the fluid to become blocked so it could not drive. A rebuilt transmission needed to be installed at my cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527156June 15, 2023
ENGINE
Took to the dealership and they did a diagnostics and are requiring me to purchase a new transmission valve. The truck only has 84,000 miles and they have to Remove and replace transmission, Transmission has burn smell, color of fluid is dark, excessive metal shavings present the problem I presented to the dealership was that after you exceed the speed of 50 miles an hour the truck starts to jerk and pulls on you and there’s a very screeching sound every time you accelerate and it always jerks hard on the highway and it feels like if I’m being hit by something from the back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527167June 15, 2023
POWER TRAIN
Transmission temperature sensor failure exactly as described in special coverage N192291660 occurred on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527219June 15, 2023
STEERING
While turning steering wheelat low speeds. The steering wheel will jerk out of your hand and lose power. All the electrical power on the dash will go out for a few seconds and return the steering will return. Also, this is happening over three times in the past week and almost causing me to crash into other parts cars. There is a recall for other vehicles in the 2015 model with the same problem, Campaign #18289
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526927June 14, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
3mos ago i had a fender bender in Mesa,AZ(my front end to pasenger side)her car was towed my wasn't for the next 28 days my truck was still driving just fine like nothing ever happened to it,at the end of the month my work was done so i drove bk to Cali and it was till the middle of April when this all started 2 months ago like normal I was getting an oil change from there I went home it was 5:30pm didn't go anywhere else that night ,the next morning I put my key into the ignition and it was completely dead, at first I thought it was the battery so I bought a new one, installed the new battery went on my way to run my errands 3hrs pass came home it was around 12:40pm,around 5:30pm I was planning on going to the grocery store went to start my truck wouldn't start truck battery was dead, nothing was left on no door was open no lights were on, so I towed it to my mechanic so he could put it on the scope to find out the general problem,called and told me that it was an electrical problem and my truck would have to be reprogram starting from the main chip in my transmission, going back in forth from my mechanic to the Chevrolet dealer in Victorville ca, it's still not in working condition yet and still trying to reprogram the last of these codes that keep appearing on the dash(2016 Chevy Silverado 6cyl 4door LT, never had any problems at all from the day I got it from the dealer back in 2019 of Mar, with reg oil changes, tune ups, ran like a brand new truck, very confused, upset, concerned about this matter, not to mention the cost for this, Sincerely [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526937June 14, 2023
STRUCTURE:BODY
Brought truck in for a NYS inspection and it failed due to rust and cracked frame. While it was still on the lift the frame collapsed and the back end fell off the lift. Luckily nobody was under it. This seems to be a common issue on many of the Chevy forums. Something needs to be done before failures like this happen on the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527026June 14, 2023
SUSPENSION, POWER TRAIN, SERVICE BRAKES
Currently own a 2019 Chevrolet Silverado 1500 Texas Edition Z-71. Transmission continues to hard shift / lunge in forward and reverse. The transmission has popped so hard, on multiple occasions that I was convinced that someone had hit me from behind and had to pull over. The downshift is occasionally so hard that it that you jerk forward out of the seat. In October of 2022 the downshift at 15 mph made me lose control of my truck and utility trailer, sliding me into a small tree causing over two thousand dollars in damages. The suspension is also extremely shaky and any rough terrain makes the vehicle uncontrollable even at low speeds. I have almost had 3 additional accidents because of loss of control in rain and snow. The suspension is also noisy when you first drive with a grinding / rubbing sound. Vehicle has been in for service for these issues on more than one occasion and I have been told they cannot find anything wrong. I have had a transmission code in the past that eventually turned off. A quick internet search shows these all to be known issues and Chevrolet refuses to address of repair these major safety issues.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526855June 13, 2023
ELECTRICAL SYSTEM
Vehicle door would not open with Key Fob. All the lights started flashing with a clicking sound coming from the dashboard area. The Instrument Cluster goes blank. Service Trailer Brake Message keeps going off and on with no trailer connected. Technician Diagnosed Electrical Fault Per TSB 18-NA-161. The negative battery cable showed excessive voltage drop as a fault. The Technician inspected ground #218 which was identified in the TSB as having potential for pinch under the dashboard insulation. The Technician was able to use a scope and found it to be pinched as described in the bulletin. All the issued were resolved. The electrical conditions happened on more than one occasion. This electrical problem could have happened while I was underway and is a safety issue. Chevrolet is aware of the condition and made no effort to correct the problem placing me in a posittion to be injured or killed. Also the financial impact of having to pay more than $1200 for repairs that could have been corrected by General Motors. I am not the only one having this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526592June 12, 2023
TIRES:TREAD/BELT
I had just left RV Park in Kingman, AZ. I had cruise control set at 59MPH when My truck began a violent shacking and a lot of banging. I pulled over on the shoulder of I-40, Got out to find tread had come off of the tire and was now wedge between brake backing plate and leaf spring. It had not lost air. Just tread came off. When tow truck driver showed up several hours later, tire was still holding air. He jacked up the axle, but deflated tire before he would remove it from truck and put on my spare. I always check my tires when I leave rv parks or after stopping at rest stops. Saw nothing wrong with tire or air pressure that morning. I had only been driving 45 Minutes, outside temp was low 80's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526645June 12, 2023
VISIBILITY/WIPER
The wipers stopped working during heavy rain in the middle of Highway. Can hear the motor running, but the wipers fail to operate. If I operate it by hand while the switch is on low or high, I can move the blades full cycles, but it does not operate on its own. I believe it is the wiper transmission at fault like many other Chevrolet models (Equinox, Impalas, etc). It was highly dangerous, as in the middle of highway I totally lost my awareness of surroundings. This is unacceptable and dangerous problem, and should be recalled if affected by significant number of owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526695June 12, 2023
POWER TRAIN
Torque converter shredded itself into my transmission while driving. When I was driving the truck did not show a light on the dashboard to show there was a problem with the engine and I started it up and started to drive. Once I was on a main road it stopped moving in drive and I had to coast to a stop. Once I stopped I had to put it in park and shut off the engine and restart the engine, still no light and now it would move again. I had it towed to the dealership and they said it was the torque converter that shredded metal into my transmission and that I needed a new one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526491June 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
Unknown Lost my truck to fire I was shopping and when I came out of the store the fire department had already put the fire out. They had said the fire started under the hood on the driver side.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11526388June 10, 2023
STRUCTURE:BODY
Severe frame rust, body rust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado