Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11570401February 6, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
Torque converter clutch system stuck in “off”; and won’t engage when commanded by system…this is apparently a known and common issue. Causing gears to not engage properly and a safety hazard when driving on freeway and higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569892February 5, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated during a State Inspection, the vehicle failed the inspection due to extensive corrosion on the sub frame. The contact was informed that the vehicle would not pass a safety inspection and the contact was denied an inspection sticker. The contact took the vehicle to an independent mechanic and was advised that there was severe corrosion on the front-end sub frame and members and on the rear-end sub frame and members. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569962February 5, 2024
UNKNOWN OR OTHER
On Monday, [XXX] my husband was driving his 2019 Chevy Trail Boss (VIN [XXX] ) home from work and a warning light came on the dash indicating “low oil pressure, turn engine off.” He pulled off the road immediately to turn the truck off and then realized that there was oil pouring out from the truck and which had covered the entire underside and sides of the vehicle. After having the truck towed to the local dealership we were notified that the issue was related to the oil cooler lines detaching causing the oil leak. The recommended fix was replacement of the lines and fresh oil. We proceeded with the service and thankfully there was no apparent damage to the engine at this time. The dealership acknowledged that this was a common problem with this truck. We paid $1,307.13 for the completion of this work, completed by Urka Auto Center in Ludington, MI. Unfortunately, after doing some research it has come to our attention that the detachment of the oil cooler lines is a very common problem amongst 2019 Chevy and GMC trucks and have located service bulletin (GMC TSB [XXX]) that identifies this as an issue for a select group of vehicles. It is very concerning that this has never been identified as a recall and it’s obvious that this issue affects many more trucks than those identified in the service bulletin. Similar issues also noted in Customer Satisfaction Program documents ([XXX] and [XXX]). We live in Michigan and, as happens in Michigan during winter, we’ve been experiencing snow and cold temps. It seems that in our research the colder temps put these oil cooler lines at an even greater risk of failure. The detachment of the oil coolant lines seems to be much more wide-spread than what has been acknowledged in the referenced documents. This parts failure has potential to severely damage the vehicle's engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570046February 5, 2024
TIRES
The contact owns a 2019 Chevrolet Silverado 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/70/R18, DOT Number: UP511NE. The contact stated that while driving approximately 65 MPH in inclement weather, the contact heard a loud explosion, and then the vehicle swerved. The contact checked the side door mirrors and saw that the rear passenger's side tire had detached, and the tire had struck two other vehicles. The contact nearly lost control of the vehicle but was able to pull over to the side of the roadway. Upon inspection, the contact discovered that half of the rear passenger's sidewall tire remained attached to the rim. AAA arrived on the scene and replaced the passenger's side tire with a spare tire. The spare tire was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The tire manufacturer was made aware of the failure but informed the contact that there was no recall for the tire. The tire failure mileage was unknown. The vehicle failure mileage was 96,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570052February 5, 2024
EXTERIOR LIGHTING
Factory LED headlamp was flashing rapidly like a strobe light intermittently before it failed. The lights are bright enought that it was not immediately obvious to me (the driver) that anything was amiss. Was noticeable when close to other vehicles in traffic and on open, dark roads, where the strobing affect as apparent on reflective signs. The unit later failed completely and is now backordered and so unavailable to replace. I'm forced to drive with no headlight. The unit was faulty and suffered from water intrusion, which was determined to be the cause of the failure by the dealership. The failure occurred less than three years after the vehicle was placed into service, though it could not be taken in for service until a week after warranty expired. It is not covered by any warranty, though headlights are typically a wear item and expected to be readily replaceable. Dealer-quote cost to repair is $2,300, making the repair to be likely inaccessible to many owners. I have a video of the offensive behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570139February 5, 2024
UNKNOWN OR OTHER
Rear window leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569436February 2, 2024
SERVICE BRAKES
rear brake failure on my 2020 silverado..at 25000 miles.. had my truck in to dealer last may (hamilton chevrolet warren mich) for a oil change and rotate tires, also noticed grooves in rear discs..had them check out rear brakes at that time20000 miles,came back ok.had truck in last friday1-26-24 ,oil change tire rotation now at 25000 rear brakes shot ..rear brakes shouldnt be an maint item till 60-80k ..i looked for answers on line seems to be common problem. im 67 owned a lot of vehicles not one required rear brakes this soon . bought this truck new original owner..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569454February 2, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated there was water and condensation accumulating in the exterior cab mounted third brake light. The contact stated that water was leaking into the cabin of the vehicle from the brake light. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake light and the rear window needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 01-08-42-001N - Exterior Lamp Condensation and Water Leak (Exterior Lighting). The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569465February 2, 2024
UNKNOWN OR OTHER
“Service Trailer Brake System” alert on info center and Trailer Brake Contol lights flickering since purchase February 2022 Trailer brakes intermittently do not work while towing 29’ camper trailer. Reported this issue several times to several different Chevrolet service departments. Have been told by every service department that there isn’t a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569501February 2, 2024
UNKNOWN OR OTHER
Back window or back cab cover seal is defective and caused water to leak in the cab and soak the carpet in the entire floorboard there are water stains on the headliner mold growing under back storage compartment. There are numerous other reports of this issue on different internet forums. I have the truck at the shop with gm saying they will cover 25% of the costs. I feel this to be a manufacturer defect. This isn't caused by normal wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569206February 1, 2024
UNKNOWN OR OTHER
Rear sliding window with defrost started sizzling sound than emit a bunch of smoke into the cab. Shut off rear defrost, preventing a fire. The window than shattered. There is a recall in Canada for this very issue. We live only a hour south of the Canadian border. GM says Canada get colder so that’s why the issue is up there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569212February 1, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving approximately 55 MPH, there was smoke coming from the rear of the vehicle. The contact stated that the vehicle then started losing motive power. After stopping to inspect the vehicle it was discovered that there was transmission fluid leaking from the rear of the vehicle. The vehicle was towed to the local dealer who diagnosed that the transmission cooling line had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated the Extended Coverage for the failure was issued but the VIN was not included. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569255February 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the braking effort was increased while depressing the brake pedal, causing the braking distance to be extended. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569362February 1, 2024
ENGINE
Lifter failure on bank 4. 23000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569025January 31, 2024
SEATS
This manual seat does not have an adjustment for up and down. Short people can not adjust to see over the hood when driving. Their solution is to sit on a cushion. This makes the seatbelt fit wrong and you slide around on the seat. This is a safety hazard with no solution. The “kits” you buy then make the seat a risk to disconnect from the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568686January 30, 2024
SERVICE BRAKES
The failing system is the hydraulic brake system. The brakes are failing in my vehicle causing it hard to stop, and having to press extremely hard on the brake for extended periods of time in order to properly stop. As I first push on the brakes I hear a squeak. Yes my vehicle is available for inspection any time. My safety as well as my four daughters safety has been at risk of a crash due to the hardness of trying to break or the vehicle not coming to a stop in time. Yes the problem has been confirmed by a local mechanic. There have no been any inspections in regards to manufacture, police officers, etc. My warning light and another light have previously came on and will later go off, it does not stay on continuously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568760January 30, 2024
ELECTRICAL SYSTEM
Rear window defrogger overheated and caused the back electric sliding window to shatter and when door was closed the window blew out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568772January 30, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall on 2014-2019 Silverado HD trucks but upon speaking with a GM customer representative my truck there is no such recall on these trucks. I could have been killed or worse killed someone else on the road. I am considering getting a lawyer involved with this issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11568776January 30, 2024
ELECTRICAL SYSTEM
Transmission control module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568868January 30, 2024
STRUCTURE:BODY
The body and frame are rusted so bad they wouldn't inspect it unless the y would weld on the frame only has 73000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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