Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11577153March 13, 2024
ELECTRICAL SYSTEM
The trailer brake signal will alert an unnecessary amount of times randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577209March 13, 2024
STRUCTURE:BODY
I purchased this truck in 2022 from a Car lot. everything seemed to be ok when we bought it. we have since put less then 7000 miles on it and we took it in for a check up when our mechanic found that the frame is totally rusted out. we contacted the chevy dealership about a frame repair and were told it would need a brand new frame that would cost between $7,000-$10,00 to get it fixed and a 6 month wait time. I have been in the mean time doing my own searching and found among many chevy owners that is particular year of truck all have the similar issue where folks put on less then 7-10k miles and the frame rots away. I feel that if this is in fact a large problem among chevy trucks in the years of 2007 to 2013, then Chevy/GM should issue a recall for these frames.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576882March 12, 2024
POWER TRAIN
On first start up when put truck in drive and give gas when it shifts from 1st gear to 2nd gear there is a big hesitation when trying to shift and rpm’s revs up then it goes into 2nd gear. This has been verified by the dealers service advisor. The service advisor says they have no service bulletin on this problem so they have no solution for it at this time. This has been happening since August 3 2023 off and on until today. I have many recording of this happening. The service adviser has listened to several of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576505March 11, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576574March 11, 2024
POWER TRAIN
Transmission failed. As I was pulling a horse trailer the transmission went out of gear and left me on a curve in the roadway. No warring lights or any other kind of warning was given. I did take it to a dealer to have it checked out and was advised I would need a new transmission. The cost would be $7,000. I do not have the funds, therefore my truck is not drivable and is parked. I have learned this is a known problem with this transmission and GM is not doing anything about it. The very least they could do is pay for half of the repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576624March 11, 2024
FUEL/PROPULSION SYSTEM
fuel pump control module (13540028) went out no open recalls however they are national back order with no eta so this is an ongoing issue... SO NOW NO TRUCK FOR MONTHS AS THEY TELL ME ITS ON INTERGALATIC BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576663March 11, 2024
SERVICE BRAKES, POWER TRAIN, STRUCTURE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several safety related failures which included unintended acceleration. The contact indicated that the transmission needed to be replaced on multiple occasions due to the failure. The braking system had malfunctioned and caused the brake pedal to become difficult to depress. The brake master cylinder was replaced, and the vehicle was repaired. Additionally, while driving at an undisclosed speed, the power steering failed causing the steering wheel to become difficult to turn in either direction. The steering rack was replaced, and the vehicle was repaired. The contact also stated that there was a loud clanking sound underneath the vehicle while driving over a bump in the road. The motor mount was replaced, and the vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576705March 11, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
I am the owner of a 10 year old Chevrolet Silverado 1500 with less than 82000 miles. Chevrolet has Service Bulletins out regarding frame rust, but I was unable to have a dealership repair the surface rust for the 7 years I have owned the truck. My frame is now rusted out to the point it is not safe to operate and will cost over $15000 for Chevrolet to repair since the Service Bulletin was not resolved during the visits to dealerships for service during the Factory Warranty Period. My truck has never been abused. As Chevrolet stated in [XXX] , this may be a result of a manufacturing issue. This issue is beyond a cosmetic issue and does affect the safety of the vehicle, the driver, passengers, property, and people around. This issue is not isolated to me and my truck, but many others. Thanks to this not being looked at as a safety concern I am now left without a safe method of transportation. Frame rust and deterioration needs to be upgraded to a recall, just as Toyota. The frame build is similar so has the same results. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576333March 9, 2024
ELECTRICAL SYSTEM
My heater started to shut off then I’d turn it off then turn it back on then it’d come back on again. That went on for a few days. Started my truck in the morning and let it warm up for a few moments when I hear truck is on fire. The fire was in the cab of the truck. It was investigated and they said fire started in the right side of the dash which is where the faulty part is from what I’ve learned about other Chevy trucks same make model and year as my truck
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11576239March 8, 2024
STEERING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on newly paved roadways, the front end of the vehicle was darting around while steering. The vehicle was taken to the dealer, where the tires were replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and recommended the contact to replace the tires. The failure mileage was approximately 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576276March 8, 2024
STRUCTURE:BODY
I took my 2013 Silverado to my local mechanic for an airconditioning repair. While the mechanic was checking the undercarriage he discovered the frame had cracked due to corrosion on the passenger side just behind the cab. My truck has 144k miles and I am apalled that this has happened so soon. This level of corrosion seems very advanced for a 11 year old truck with below average mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576308March 8, 2024
SERVICE BRAKES, VISIBILITY/WIPER, ELECTRICAL SYSTEM
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575926March 7, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
2012 Chevrolet Silverado 1500 pickup truck has very extensive frame damage for 115k miles which has caused it to be unsafe to drive and basically scrap. I am the 2nd owner of the truck. When I bought it at 70k miles it definitely had rust on the frame, but no major holes. It has now rusted through in multiple spots. Is there anything that I can do or am I pretty much out of luck?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575951March 7, 2024
SERVICE BRAKES
The recall was to REPLACE the vacuum pump and vacuum belt. The dealer recalibrate the vehicle computer instead. I have spoken with GM several times now and am not gett8ng a straight resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575974March 7, 2024
POWER TRAIN
2018 Chevrolet Silverado 2020 was under warranty (22,000 miles)….felt a little vibration in my steering wheel and suspected a transmission problem and called the dealer’s service department. I told them what I felt and they said…yes you have a transmission problem (that Chevrolet knows about) bring it in and we will fix it. The fix was…change transmission fluid to synthetic. Now I was not comfortable with the repair but what can I do. I also know changing to the synthetic fluid can handle higher temperatures and will not breakdown as quickly. So my point is Chevrolet knows and knew about the problem and did not even think about a recall due to the expense it would cost them. Chevrolet expects me to absorb the cost of a manufacture problem. Last year was the start of my families transmission problems. It started May of 2023 with my 2014 Silverado’s transmission (175,000 miles) and ended up getting it overhauled. The truck was not abused. November my 1st grandson’s 2018 Silverado’s transmission failed, December 2nd grandson’s 2015 Serria’s transmission failed. I also recently (3 days ago) found out my friend’s 2018 Silverado went failed last year. All within a 6 month’s period. Now I have lost my 2018 Silverado transmission (mentioned above) with 88,000 miles. This is just my family…I really can’t imagine what is going on country wide. All of the above events has prompted me to look into this problem. Every transmission shop and dealer is telling me Chevrolet knows and knew about the problem…I can go on. I am very concerned and will not stop at getting resolve with GM/Chevrolet taking ownership of the transmission problem. Sure I want help...but I also want to help others with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575983March 7, 2024
POWER TRAIN
Don't get gears skipping gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576046March 7, 2024
STRUCTURE:BODY
The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#11576049March 7, 2024
UNKNOWN OR OTHER
The entire frame has disintegrated. Not repairable, and GMC will not fix it even though this was a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575755March 6, 2024
UNKNOWN OR OTHER
Truck developed leak in rear window area, which will create mold in the vehicle, making it unsafe to be in. Took it into Chevrolet dealer and told it was third brake light leak a known issue with a TSB. First told will need window replaced also, but then they changed to the reseal window (see quote attached). They "repaired" the leak, then same day it was still leaking. I returned to dealer (same day); now told I need to replace window as per a TSB! Another $1K cost to me. GM knows about this problem but is placing the cost on the customer. These trucks are not safe to be in, if mold develops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575906March 6, 2024
UNKNOWN OR OTHER
Interior of tailgate fills with rainwater when tailgate is down. Electrical components inside the tailgate are affected by the water/moisture including two rear view cameras, components associated of the power tailgate, and the electronic tailgate latch/lock. The rear-view camera has failed. Cameral failure is also affecting the proximity radar system which is working intermittently. The equipment failures have resulted in several near miss incidents. Warnings appear on the dashboard when attempting back up the vehicle. Proximity radar stops working without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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