Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11580002March 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at 45 MPH and depressing the brake pedal, the vehicle failed to respond. The brake, the ABS, and the traction control warning lights were illuminated. Additionally, the messages "Brake Service Failure "Trailer Brake System" "Service Trailer Brake System" and "Service ESC" were displayed on the GMC mobile app. The contact stated that he pumped the brake pedal; however, the failure persisted. The contact stated that as he was approaching the traffic light, he made a left turn into a ditch to stop the vehicle. The contact was able to pull out of the ditch. The contact stated that he activated the hazard lights and drove to the residence at 5 MPH. The dealer was notified of the failure and an appointment was made to tow the vehicle to their location the following day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579816March 27, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
At approximately 9k mi the engine performance (2.7L MAX Turbo) started to become intermittent. I always record the fuel milage, and always drive the same way, to/from work. NOTE: Displayed mpg calculates within 1% of actual. We can assume the driving habits are identical each time. While driving on the same tank of fuel for a week at a time: one day heading to work the indicated mpg might be 17 mpg. Driving home, about 10 minutes into the drive, it might increase 25 mpg. The following day it could be the same 17/25 mpg or it might be 25/17. The weather is somewhat dependent, whereas around =<43F the 17 mpg is almost a guarantee. While the indicated lower mpg is displayed, a direct lack of engine power is noticeable. The accelerator is dangerously non-responsive, all the while of pressing the pedal >3/4 to the floor. There is also no downshifting from the transmission whatsoever. To make the engine respond to change, the accelerator must be fully pressed to the floor, forcing the transmission into a lower gear and causing the engine to 'wake up'. When the mpg is above 20 or 21 mpg, (and temperatures >50F) the engine performs normally, where gradual accelerations to the pedal increase the engine speeds and down shift as expected. I have contacted GM through the 'MyCheverlot' app a couple of times, and have taken the truck to the dealer twice for this. Both times from the dealer it was stated that since the engine light was not on and no codes were stored, there was nothing that could be done. The dealer installed a software update and sent me on my way. Lastly, the 4WD is now making a grinding/rubbing noise, since the software update and overcomes the engine power while making turns from a stopped position. If no acceleration is applied, the truck will come to a rapid complete stop if rolling <10 mph. Truck is a LEMON!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579666March 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579689March 27, 2024
UNKNOWN OR OTHER
Rear defrost is causing a loud hissing/arcing sound. After leaving the defrost on for a short period of time, I could see smoke forming near the bottom left corner of the window. This is concerning because defrost is turned on automatically when the truck is started and it is cold outside. I see that many other people have reported the same issue on their 2019 Silverado 1500 when reading in the GM forum. In many reported cases, it will either catch on fire or completely shatter the window. I was told by my dealer that since my truck is outside of warranty, they would not cover the repair. This should be a safety recall covered outside of warranty period. GM has yet to announce a safety recall on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579489March 26, 2024
POWER TRAIN, SERVICE BRAKES
I was driving along about 45 mph and the truck was cruising in overdrive so about 1500 rmp on tachometer. I hit the gas to climb a hill as truck started to lose speed and when it tried to shift out of od to pick up speed the brakes seemed to slam on and I skidded to almost a stop. This has happened several times when climbing a hill or anytime I have to pass a vehicle or accelerate from out of overdrive. The dealer could never seem to get it to reproduce during test drive. They recently said there is a service bulletin for this exact issue and are waiting for a new valve body for transmission. My service records show I had a new valve body installed last year due to transmission pump bearing coming apart internally. The valve body is only a year old. But this is a very dangerous situation. I have to drive my truck for work and I have to be really cognizant of how hard I touch the gas and what gear I am in. If this happens to anyone while on the freeway and a semi or another vehicle is too close their truck will downshift and lock brakes and it could cost a life. It only happens under these circumstances but it has to be a recall. A service bulletin doesn't get it as someone has to have it happen for it to even be looked at. I have to drive my truck as I do not have a choice. But a service bulletin shows that GM I'd aware of the issue but they are unwilling to do a recall. A lotnof silverados are on the road and inwould hate for anything to happen. It could ruin a lot of lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579583March 26, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the tailgate independently unlatched. The contact stated that the failure occurred several times during the snow season. Additionally, the contact stated that due to the tailgate independently unlatching, damage was caused to the center of the tailgate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579603March 26, 2024
UNKNOWN OR OTHER
Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579606March 26, 2024
TIRES, TIRES:TREAD/BELT
LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579207March 25, 2024
ENGINE
The truck has the 5.3l engine which is DOD equipped and the DOD system causes lifters to fail and can ultimately destroy the engine while driving I had a lifter go bad and it causes the truck to run rough and smoke it's a major issue that happens in the 5.3l v8 engines something needs to be done cause it's causing major problems for any truck equipped with the DOD system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579283March 25, 2024
STEERING
Power steering is going out then comes back every so often. It tells me service power steering drove with care. I have had it checked and they shops computer won’t let them into the power steering window. The engine is reading no codes, however power steering continues to go in and out. I seen a recall on some of the year models but it says mine is not. However I am having that exact problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579307March 25, 2024
POWER TRAIN
Transition failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579401March 25, 2024
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579406March 25, 2024
UNKNOWN OR OTHER
When using the backup camera, the guidelines displayed on the screen do not line up center with the vehicle. Meaning if using the guidelines to reverse as intended, you will be too far to one side as a result. I have taken the vehicle to Chevrolet but they are unable to reprogram the display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579023March 23, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579050March 23, 2024
SERVICE BRAKES
While traveling on the [XXX] at 70mph the truck started making a loud noise and started feeling like all tires were flat. Getting off the road the routors were very hot. Getting back on the interstate to get to an exit, a message appeared that said brake failure. There were no brakes when pedal was applied. It was towed to the Integrity Chevrolet in Chattanooga, Tn. A case was opened with General Motors #[XXX]. GMC reported to us that the truck which we bought with 5900 miles (driven by a salesman), had had the brakes reprogrammed 4 times which we were unaware of. They reprogrammed the brakes, put on new brake pads, milled the router and replaced the brake fluid, informing us this was needed, charging us $1210. GMC refused to pay because the dealership said it was normal wear and tear. Truck has 38,000 miles. Brake pads showed 62% front and 78% back life. We have emails as documentation. I was unable to upload but can forward if email address is provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) . The contact stated this is the 5th time the brake system has been reprogrammed, (4xs before we purchased it unaware of this and on March 11th).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578852March 22, 2024
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the vehicle was parked; however, while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with a failed fuel modular control regulator and the fuel modular control regulator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 30,878.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578912March 22, 2024
POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at unknown speeds for an extended period, the transmission temperature, traction control, and the check engine warning lights illuminated. The contact was able to continue driving. The contact stated that when the failure occurred on several occasions, he came to a stop to allow the vehicle to cool off. The contact stated that on other occasions, the vehicle would begin to jerk upon releasing the accelerator pedal quickly. The contact also stated that it was difficult to shift into gear when the failure occurred. The contact took the vehicle to an independent mechanic, where it was diagnosed with an unknown failure. The contact stated that the transmission was replaced. The manufacturer was not notified. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578914March 22, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
I bought this vehicle used, in February of 2019. Everything about the vehicle was checked and in very good shape. Approximately a year ago, early 2023, I was told that a bit of coating had come off the frame and was beginning to rust excessively. In January of this year during a dealership visit for repairs I was shown an area of the frame that looked like hunks of rust had fallen of, and then I was told this will turn into a major problem. My most recent visit, on March 21, 2024, I was again informed about the frame rust and was shown not only the rust problem, but large cracks in the frame that could not be repaired and is a major safety issue. I find it hard to believe a ten year old vehicle with 89455 miles can be beyond repair without this being a manufactures issue !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578991March 22, 2024
SUSPENSION, WHEELS, STEERING
I purchased a used 2021 Chevrolet Silverado from a dealership 5 months ago. Almost immediately after purchasing the truck, I would hear and feel an intermittent pop that originated from near the floor of the front passenger side. The sound became more frequent and would happen mostly when making sharp turns but also when making softer turns. I took it to the dealership to investigate. They had it for a week and supposedly examined the entire vehicle. They were able to replicate the pop sound when driving it but were unable to diagnose the problem. They claimed that sometimes trucks just make noise and assured me that the vehicle was safe to drive. I asked how they knew it was safe if they didn't know what the problem was and how was I to know that whatever is causing the sound isn't causing internal damage. The service manager again assured me that the certified mechanics looked at every detail of the vehicle and found nothing to be concerned about and sent me on my way. After taking the truck home, I continued normal use of the truck, taking it on 3 long distance trips on the highway. The sound continued as it had before, occurring intermittently when turning. 2 days ago, I was backing out of my driveway. I heard a very loud pop and got out of the vehicle to find that the front passenger wheel had completely broken at the ball joint of the control arm and was lying nearly flat on the ground, held suspended by the brake line and CV boot and other attached components. The truck was towed to the dealership, where it currently is. The service manager told me that the mechanics did everything that they were supposed to have done and that unfortunately this is a mechanical part that can fail and that he has seen this issue in 7-8 other vehicles like mine. If this is a common problem, there should have been a red flag when presented with this issue. If this would have occurred on the highway at a high rate of speed, my family and I could have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579003March 22, 2024
STRUCTURE:BODY
I realized last weekend that BOTH of my rear doors were full of water. When I opened the rear door on the drivers side, I heard a water sloshing sound, which caught my attention. I closed & reopened the door & once again I heard the sound clearly. I left the door open & noticed the water pouring out at one corner. The water was draining from inside the door panel. I went to the passenger side of the vehicle & noticed the exact same situation. After 30 minutes of swinging the doors back & forth, I drained over a gallon of water from EACH of the rear doors. Considering the weight of a gallon of water, this is very much a safety hazard, not to mention the corrosion & rust that I am sure have built up over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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