Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11629290December 6, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that upon approaching the vehicle from the rear, there was smoke coming from the rear window defroster. The contact stated that shortly afterwards the rear window cracked and then shattered. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629294December 6, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Twice the vehicle has malfunction at high rates of speed no brakes no steering and almost caused serious injury to myself and young son the second occurrence I record the last 15 seconds safely to have proof of exactly the speed of disengaged control. For this very reason. Vehicle has been at dealership since 10/28 I’ve had to rent a car 1700.00 and more than 30+ days no diagnostic or response to purchase this defective vehicle with number of same occurrence of brake electric emissions and transmission malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629296December 6, 2024
ENGINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and decelerated to 20 MPH. The check engine warning light illuminated with the messages, “Reduced Acceleration – Drive with Care/Service Emission Systems” and “See Owner’s Manual” displayed. The contact drove the vehicle to the residence and the vehicle was then towed to the to a local dealer to be diagnosed. The contact was informed that the wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to Customer Satisfaction Program: N222391510. The manufacturer was notified of the failure. The approximate failure mileage was 47,295.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629299December 6, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle was vibrating abnormally and shifted out of gear independently. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the torque converter was failing and needed to be replaced. The top of the engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 112,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629313December 6, 2024
UNKNOWN OR OTHER
FRAME RUST THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628979December 5, 2024
UNKNOWN OR OTHER
THE TAILGATE HAS FELL DOWN SEVERAL TIMES BY ITS SELF .I REPORTED THE PROBLEM ON THIS TO THE CHEVY DEALER THEY SAID THERE IS NO RECALL ON THE 1500 SERIES. THE TAILGATE EVEN UNLATCHED ITS SELF AT THE DEALERSHIP SO THEY DISCONNECTED THE OUTSIDE TAILGATE SWITCH SO IT WOULDNT UNLATCHED ITS SELF 12/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629013December 5, 2024
POWER TRAIN, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH and hauling a small box trailer, the vehicle slid several times. There was no warning light illuminated. The contact pulled over to the side of the road temporarily and resumed driving; however, the failure recurred several times. The contact pulled over to the side of the road. The manufacturer was contacted and informed the contact that towing assistance could be provided for the vehicle but not for the box trailer. The contact decided to continue driving the vehicle to the residence while the manufacturer remained on the phone with the contact. The contact stated that upon test driving the vehicle the following day, the vehicle operated as needed. The vehicle was taken to the dealer, where it was inspected, and the dealer removed the valve body of the transmission per the manufacturers' instructions. The dealer then informed the contact that metal shavings were found in the transmission pan. The dealer replaced the transmission. The contact stated while driving at various speeds, the rear end of the vehicle continued to make an abnormal humming sound. The vehicle was taken back to the dealer, where it was test-driven, and the dealer determined that the rear end of the vehicle needed to be rebuilt. The vehicle was repaired. Additionally, the contact stated that while his wife was driving 40 MPH on a wet road, the vehicle inadvertently slid off the road and drove on the grassy area covered with snow. The contact's wife steered the vehicle and missed a ditch; however, the rear passenger's side of the vehicle and the rear passenger's side tire struck a pole. The air bags did not deploy. The driver did not sustain any injury. The driver exited and inspected the vehicle. The driver was able to continue driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629021December 5, 2024
ENGINE, POWER TRAIN
Vehicle was re-started after running into a store, vehicle made loud growling noise from engine compartment and Service Engine Soon light came on. Took truck to dealer for diagnosis and repairs. was called and informed That the Coolant control valve was defective and that NO parts were available at this time, and that the expected part arrival dat was the third week of January. When asked if the truck was drivable was told that it wasn't recommended due to engine overheating concern and vehicle going into LIMP mode and leaving me in an unsafe situation if traveling on a highway or at freeway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629044December 5, 2024
POWER TRAIN
Rear wheels lock up while driving. This happened several times and to get it to move again I had to unplug battery for 10 mins. This happened while driving at all speeds and it is so unsafe to drive that I do not feel comfortable driving the vehicle for my safety and the safety of others. I had it towed to the dealership, and they said transmission needed to be replaced and it was not under warranty. I called GM and they told me they could not help and to hire an attorney over some class action lawsuit. I just want my truck fixed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629104December 5, 2024
POWER TRAIN
This vehicle, only 4 years old, experienced lifter/engine failure during normal operation, which required unsafe driving conditions and a roadside emergency. The vehicle was towed to the service location, where a complete engine disassembly took place, and required a 3 week repair period. The truck experienced a rough idle/shudder at a stoplight, then proceeded to show a flashing check engine light (P0305), a service emergency brake warning, and a service traction control warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628805December 4, 2024
ELECTRICAL SYSTEM, ENGINE
Entire system (everything) shut down without warning, sometimes kick back on, and other times not at all. Extremely dangerous as it will occur no matter traveling on highway or turning a corner in a parking lot. There are discussion boards in which many people have experienced this problem and clearly it is because of "Bad Battery Cables" and common within the 2014-2018 models. My truck is currently in a dealership garage to have the cables replaced and I have to have a rental car while the cables are on backorder for 5 to 10 days (maybe longer). How is this not a "recall" when so common and so dangerous? Dealership could see in a diagnosis that power had been lost and communication lost, over and over and over. There has never been a dash warning light come on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628812December 4, 2024
SERVICE BRAKES
The gm/gmc trucks with abs are unsafe and dangerous to the drivers and other pedestrians and vehicles on all roads. The Abs module light comes on and the brake warning light after driving normally and occasionally on its own and after a bump in the road. The abs system is unavailable/disabled when the light is on, the abs system has stopped and the light turned on when applying the brakes hard to avoid other vehicles and other actions such as steering away to avoid an accident arenecessary. While doing research on this problem I discovered that many gm/gmc pickup trucks have this problem with abs failure and the only sure repair being to replace the abs/ebcm module, there are codes stored for the abs system showing it has failed and stopped working. This problem is so large that an aftermarket industry has grown to address this issue providing rebuilt modules. I worked for a chevrolet dealership for 19 years and am an ase master technician and tested my own silverado and have had to replace my abs module, at my own cost as nearly all other owners, to ensure that I and my wife will be safe while driving. Please make the manufacturers responsible and liable for repairs/replacement so that the truck owners and others sharing the roads stay safe and alive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628842December 4, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle goes into reduced power mode and prevents safe acceleration in traffic and is a major safety concern. The Coolant Control Valve is the issue which has been a problem in the Silverado for a few years. This part is also on national backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628881December 4, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Unknown,don’t want to have an accident if my rear wheel lock up on me for my recall of my vehicle don’t want to put my family at risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628915December 4, 2024
POWER TRAIN
8L90 Transmission failed. The transmission was inspected by a chevrolet Technician at a Chevrolet dealership and found to be defective, thus rendering the vehicle not drivable. There was an engine light that indicated a TCM problem. The vehicle is currently in the mechanic shop at the Chevrolet Dealership awaiting a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628938December 4, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628941December 4, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628480December 3, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the vehicle made an abnormally loud grinding sound and was jerking significantly. The contact stated that the failure occurred while depressing the accelerator pedal, immediately after shifting into gear. Additionally, the contact stated while driving at various speeds, the vehicle hesitated and surged upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact was able to drive to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628496December 3, 2024
UNKNOWN OR OTHER
Pulling an enclosed trailer with my 2019 Chevy PU. Stopped at a gas station and discovered the tailgate had dropped down while driving. Making the turn into the gas station with the trailer in tow creased the tailgate considerably by the jack on the trailer. Thankfully nothing was noticed missing from the truck bed that was needed for our trip. Very unhappy for the faulty tailgate opening while traveling. Request contact for repair as I see there are recalls on this matter but not my truck when indeed it did happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628518December 3, 2024
STRUCTURE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, there was smoke and an abnormal sound coming from the rear of the vehicle; and the rear window cracked. No warning light was illuminated. The vehicle was taken back to the residence and was not diagnosed. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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