Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11630173December 11, 2024
POWER TRAIN
The transmission in my truck completely failed on a busy road during rush hour. I was in stop and go traffic and after one of my stops the truck wouldn’t move Luckily I was in the right hand lane and about 150 feet from the entrance to a parking lot and a stranger helped me push it to that lot. I had it towed to the dealership I bought it at The recite they gave me says “ transmission pump has failed and burnt clutches”. I have never pulled a trailer and only had 78,000 miles on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630199December 11, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle started vibrating and hesitating. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission fluid needed to be flushed and refilled. The torque converter was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630237December 11, 2024
POWER TRAIN
Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630257December 11, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629809December 10, 2024
SERVICE BRAKES
I haul vehicles for a living. My rear wheels locked up and my truck came to a complete stop while I was on the highway. Luckily I was able to pull over and no one was behind me. It has happened a total of 3 times. There is no fix for my recall yet. I’m terrified to drive, but this is how I make my living. What happens when it rains and my wheels lock up again. My life is on the line. I went to Chevrolet service they said they have no idea what could have caused this. Then a couple weeks later I get an open recall with no remedy. What am I suppose to do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629897December 10, 2024
UNKNOWN OR OTHER
Vehicle frame rust. Available for inspection. Compromised vehicle frame can result in a catastrophic incident posing a significant safety risk to self and others. Vehicle was inspected by an ASE certified mechanic who identified compromised vehicle frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629573December 9, 2024
ELECTRICAL SYSTEM
My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629596December 9, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster intermittently switched between safety features and the radio. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within the next several days. In addition, the contact stated that the vehicle was previously taken to several dealers for diagnostic tests; however, the contact declined the diagnostic test due to the cost. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629608December 9, 2024
POWER TRAIN
The specific issue that is being recalled is malfunctioning on my vehicle. I have taken to the dealership but they won’t help because the solution hasn’t been identified. My truck has suffered repeated failures resulting in excessive wear and tear on the transmission. I’m afraid a catastrophic failure will occur if I have to keep driving, without a solution. The dealer simply cleared the code. They should replace the part that is failing at a minimum. Even if it might happen again down the road. They will have a solution by then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629647December 9, 2024
STEERING, POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver and the rear wheels were intermittently inoperable with the transmission experiencing hard downshifting. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an undisclosed NHTSA Campaign; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629759December 9, 2024
ELECTRICAL SYSTEM
I was driving down the highway when my tailgate open on its own. This has happened 4-5 times where items could have fallen from my truck bed and caused an accident. There is an active recall for this issue but according to my VIN my vehicle isn’t affected but it clearly is. Dealer has inspected and confirmed it’s the same issue as with other models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629501December 8, 2024
STEERING
hi the power steering hose failed and caused a fire and total loss
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11629523December 8, 2024
SUSPENSION, UNKNOWN OR OTHER
Purchased truck in Massachusetts for 13,000.00 and on the outside it was a beautiful truck. Frame is completely rotted and I was never able to get it inspected and I have no vehicle and no way to repair or replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629529December 8, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Wires were improperly installed during assembly, on truck and rubs on a frame which chafes, which causes the protective covering to get rubbed off causing a short circuit on my wiring harness which causes the "check engine light" to stay on constantly. This is a factory mistake yet they want to charge me for the fix. I also have come to know this is getting too common on Chevy Silverado 1500 and GMC Sierras. GM needs to correct their factory defect for free. This chafing can happen in three different areas on the trucks. These shorted wires can cause failure of the fuel pumps and leave you on the road when the engine shuts down. GM knows about these problems but has not acted on this problem. they never mentioned or noted the wiring problem on my repair summary, Oct. 23, 24, when they were replacing the torque converter. They showed it to me, but never made note of it. They are going to work on it Monday 12/9/24, I will talk of, who's going to cover the cost of this after it's repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629547December 8, 2024
POWER TRAIN, ELECTRICAL SYSTEM
When shifting into park and turning ignition OFF a message appears on dash saying to “shift to park”. Vehicle will shut off but will not then shift, nor will steering will lock AND ignition will NOT shut off. It is unclear if vehicle is actually in Park mode. Vehicle has to be left running for up to several hours before transmission recognizes that it is in park and then ignition will turn off correctly. This issue has been experienced by many Chevrolet owners. Issue has been reported to GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629399December 7, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle shuts off when stopping. Everything goes dead. It will eventually start again, but very annoying. What happens when it shuts off going down the highway? No power steering or power brakes, that's what!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629437December 7, 2024
WHEELS, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629460December 7, 2024
TIRES
Cooper Discoverer STT Pro (LT295/55R20/10). Driving south bout on Meadowbrook State Parkway about 1/2 mile north of the Southern State Parkway in New York State (Long Island) when a catstrophic failure of the front right tire occurred without warning or provocation. Tires were about 18 months old and had about 25000 miles on them. All traffic was at extreme risk with the sudden blow out at highway speed. The tire failed in its entirety becoming completely separated! I struggled to maintain control of the vehicle while avoiding contact with other vehicles barely managing to get off the road. This tire was most likely defective and should not have failed. The vehicle was towed with the help of AAA to Mavis Discount tire who replaced the tires with a different brand.The seller and manufacturer customer service was god awful and didn't care. All four tires had to be replaced. NO warning indicators were present at any time. The cause of the catastrophic failure is unknown but like I said the tire appears to have been defective. There was no contact or damage prior to the failure. I have pictures of the failed tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629168December 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629174December 6, 2024
POWER TRAIN
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, there was an abnormal sound under the contact’s feet, and the vehicle started shaking abnormally. The contact stated that the vehicle lost motive power. The vehicle was steered to the side of the road and restarted. The vehicle was taken to the dealer where it was diagnosed that the cooler lines and transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 123,341.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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