Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11656227April 23, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656265April 23, 2025
ENGINE
Driving on a farm to market road, I passed a slow dump truck, when I let off the gas, every light on my dash came on, I lost all power and my engine started knocking. I Had 60662 miles on it. I bought it with 442 miles on it. The rod bearing went out and threw the rod thru the block. Complete engine replacement. The issue is not only on the 6.2 motors, I know many 5.3 ecotec owners that have had this issue as well as me. gm file # 9-13551227044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656266April 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a burning oil odor detected. Additionally, the contact noticed that engine oil was leaking onto the ground. The vehicle was taken to an independent mechanic, who determined that the engine oil cooler lines were leaking. The mechanic replaced the engine oil cooler lines. The contact related the failure to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656302April 23, 2025
STEERING
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving and exceeding 55 MPH, the vehicle was pointing to the left. There were no warning lights illuminated. The contact had taken the vehicle to a dealer who diagnosed the vehicle and confirmed that the vehicle was not driving straight. The vehicle was repaired; however, the failure recurred. The contact initially thought the failure was with the alignment however, the vehicle remained pulling to the left while. The vehicle had several undisclosed repairs performed on the vehicle however, the failure persisted. The manufacturer was made aware of the failure and a case was opened with the engineers; however, the case was never resolved, and the manufacturer closed the case. The failure mileage was approximately 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656337April 23, 2025
SERVICE BRAKES
When going at low speeds like through a parking lot when I apply my brakes they get rock hard and do not want to stop. I can get it stopped but just barely. When going at normal driving speed 30mph plus they are fine and stop fine. I almost pulled into a car in a parking lot because I almost couldn't stop due to my brakes failing. This happens every time I go at low speeds 25mph and less
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656338April 23, 2025
ENGINE
Engine (v8) lost power and made terrible noise at 72,000 miles. Dealer installed a remanufactured engine and charged me $5109 and took 12 weeks to complete the work. GM claimed there were “unaware” of any issues with these engines even though an internet search showed tons and f people with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656341April 23, 2025
POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle intermittently shuddered. No warning lights was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656390April 23, 2025
ENGINE
While driving on the highway the engine shimmered and shut down. I lost all steering and braking power. After 20 minutes I was able to restart and drive off the highway at a reduced speed. upon exiting the engine died again. The following day I took it to sunrise Chevy in Glendale Hights IL as this was just down the road from where it sat all night. Service rep called and said I need a new engine with only 81000 miles. It was major lifter failure he said. Job was done at a cost of 9417.89. With less than 1000 miles on the new GM engine I was coming home on [XXX] at night when I lost all power to steering and brakes, dashboard lit up. Made it to the shoulder and towed back to the dealer. Once again major engine failure. At least this one was under warranty. but still very dangerous on the highway. Needs to be a recall please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656426April 23, 2025
POWER TRAIN
Vehicle wouldn’t accelerate on the freeway and then shuttered and would not shift in the transmission. Was told by a repair man that the transfer clutch failed and the transmission is failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656035April 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and turned off, the contact noticed that the engine oil cooler line was leaking fluid on the ground. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related to the failure of the Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the vehicle was not included. The manufacturer was made aware of the failure, but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656042April 22, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 75 MPH, the vehicle failed to properly respond. There were no warning lights illuminated. The contact stated the vehicle shut off and failed to restart. The contact pulled over to the side of the road and attempted to restart the vehicle; however, the vehicle was not making a sound. The contact checked the battery and believed that the engine was inoperable. The contact towed the vehicle to the residence. The vehicle was not taken to a dealer or to an independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656137April 22, 2025
ENGINE
Number 7 cylinder valve failed. “Good Morning Mr. [XXX] . I have some updates on your vehicle. Based on my technicians inspection cylinder 7 is misfiring. He removed valve cover and found a stuck rocker arm caused by collapsed lifter. may need camshaft will know further when engine is tore down.” Then they quoted an outrageous bill. This is an on going issue with General Motors. Why is this not being fixed by the corporation? The truck doesn’t even have 100k miles on it and it’s been kept up routinely. I am the original owner and feel that problem has been going on for over 10 years now. GM should be held accountable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656144April 22, 2025
ENGINE
Lots of noise from engine. Truck shutdown while on highway going at high speed. It got towed to dealer for engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656146April 22, 2025
POWER TRAIN
Transmission problem. Harsh and clunk noise when shifting. Hesitation when accelerating and when shifting to reverse. It only has 70,000 miles the dealer wants 7 to 8 thousand to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656204April 22, 2025
ENGINE, POWER TRAIN
At 383 miles the engine started a ticking noise. Around the same mileage the transmission would also start make hard down shifts, especially into 1st gear. At around 27000 miles transmission would also shutter at light loads and low speeds. Attempted to take it to dealer 2 different times, but they had no loaner cars and needed it for more than a day. At milage 28,251 I drove to the dealership an insisted that it needed to be fixed. They were able to provide loaner car at that time. Engine ticking noise was cylinder number 7 lifter stuck closed. Transmission was unable to be checked due to engine needing repair. The Dealer replace all 8 lifters on drivers side of engine. Upon the fix they test drove for the transmission problem and noticed noise coming from the water pump. Replaced the water pump and was told transmission needed a new valve body. Those parts were on back order for over 3 months. They found a service bulletin to reprogram the transmission so they could release the truck to me instead of hold months for parts. After more than 30 days in shop picked up truck. After driving around for a few hours noticed engine noise again but different. Like a bearing? Dealer had already closed so took it back the next day. Couple days later was informed that the head gasket was installed wrong? REALLY. Went to the dealer's new car manager and asked to be traded out of it and into a new truck. Dealer offered me 10,000 below blue book for trade in! They didn't even want their own product back. Picked up truck couple days later and drove straight to Toyota and traded it in I needed a reliable truck. The dealer's service department was great with the problem. But it's the product that really [XXX] and had the potential to be very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655894April 21, 2025
POWER TRAIN
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the vehicle lost automotive power, and the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The contact stated that after refueling the vehicle, the vehicle failed to accelerate as intended, and the transmission was slipping. The contact pulled over into a nearby parking lot and had the vehicle towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the transmission and the torque converter were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655913April 21, 2025
SUSPENSION
03/09/2025 Purchased 2005 Chev Silverado 1500 from Tony's Trade Co, Inc. Owner stated he had been a highly respected licensed used car dealer 34 years. AutoCheck had no issues. 1-Component: Right Rear Shock absorber--critical suspension part (49 CFR Section 570.8 Suspension Systems)-mechanic agrees. Upper mounting bracket to frame totally rusted away. Bottom of shock absorber attached--top floating in the air. Shock absorber is untouched and available for inspection. 2-Truck was driven at highway speeds several time before unattached shock absorber noticed - found. One trip included a medium load for the truck. 3-Free floating shock absorber top is apparent in pictures. I sent the used car dealer a photo of the detached shock absorber top and mount. Will pay for a professional view and statement of the shock absorber if requested by you. Heavy rust under the truck bed/frame will require extensive metal replacement to make a hard connection bracket for attachment. 4-No manufacturer, police, etc inspection. Detached and severely rusted shock absorber top and frame bracket are obvious in pictures. Will get reports if needed. 5-No warning lamps, messages or other symptoms of the problem until I tried to remove the spare tire to fix and clean it. Spare hoist was severely rusted and unable to lower--cut hoist cable tip and let drop on floor. That is when I was able to see the detached right rear shock absorber. 6 EXTRA: Seller quote: "this is a good truck. I would sell to anyone. Like new tires and does not need one thing mechanical and in excellent condition." Tires range from DOT 2622 to DOT 1323-not new. Extreme frame rust. I drive truck 35-45 mph twice/week on low traffic highway to keep truck running and battery charged. Reported to AL Dept of Revenue 8 Apr 25--ALDOR-127348-said I would get response in 24 hours, none yet. I called seller was told truck was sold "as is". Seller will not answer phone or text messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655749April 21, 2025
TIRES
The contact owns a 2024 Chevrolet Silverado 2500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/65/R20, DOT Number: 1PJ0TJB2V. The contact stated that the passenger's side rear tire had a large bulge along the sidewall. The vehicle was taken to the dealer, where it was determined that the passenger's side rear tire needed to be replaced. The tire was not yet replaced. The tire manufacturer was not made aware of the failure. The tire failure mileage was 1,500. The vehicle failure mileage was 2,500. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655765April 21, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the fuse block C1 wire had melted and damaged the battery. The dealer replaced the fuse block, C1 wire, and battery; however, the contact stated that after starting the vehicle, the engine made an abnormal sound. The dealer was made aware of the failure, but the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 16,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655783April 21, 2025
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 65 MPH, the traction control and another unknown warning light illuminated on the instrument panel. Despite the failure, the contact was able to drive the vehicle to the residence. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer replaced the fuel injectors, lifters, and the catalytic converter. The manufacturer was notified of the failure and extended the warranty on the vehicle and offered the contact reward points. The vehicle was repaired. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado