Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11664922June 4, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
Sliding rear window leaks in 3 spots. Leak poses the safety risk of mold growth inside the vehicle along with the potential of water getting inside of electrical components and air bag device compartments. The problem was reproduced and confirmed at the dealership, to which the plastic seal at the top of the rear window was confirmed to have failed in 3 locations. Dealership recommended replacing the entire back window and assembly with what they believe to be the same window assembly that failed. The only inspection completed on the vehicle to date has been the dealership GM certified technicians. Musty smell after rain and observed staining on the headliner is when the issue was first identified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664929June 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started making abnormal sounds under the floorboard. The contact stated while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer and was informed that the vehicle was operating normally. The vehicle was not diagnosed or repaired. The contact stated that vehicle experienced loss of acceleration with abnormal sounds coming from the vehicle and the vehicle was taken back to the same dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was informed of the failure. The failure mileage was approximately 13,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664941June 4, 2025
UNKNOWN OR OTHER
We received a recall on this truck 2/2025 showing that there was a transmission control valve defect that was causing excessive wear on the gears. We took it into Sands Chevrolet and they did a repair under warranty. Within a few weeks, the truck again lost power, would not go over 30 MPH and caused a safety issue as it happened while on the highway. We immediately took the truck back to Sands who informed us of the recall and that the transmission needed to be repaired because of the excessive wear under the recall. Sands Chevrolet told us it would be 2 months before they could repair it. However, there was another local shop that could so we took it there and had it repaired within days. The dealership told us to submit our invoice and credit card statement showing that we paid the $5575 out of pocket that we were told we would be reimbursed for. Now, Chevy is denying that there was even a recall on the vehicle.... but I have the letter from GM showing the recall and the local Sands dealership is the one that told us to go get it fixed. I have the scan of the safety recall, but it is not letting me upload it here. It is GM Recall # N242454440
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664955June 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
While pulling my Vilano fifth wheel trailer to Alabama from my home state of Texas the driver information center alerted me that the trailer brakes were disconnected. Then a short while later it alerted that trailer brakes were connected. This situation continued for the entire trip to Alabama. When the info center indicated trailer brakes were disconnected, they were indeed not working. Several times I almost rear ended cars stopping in front of me. (The vehicle had a recall notice urging to take it in and replace the brake module shortly after purchasing it. I did this.) Once I arrived in Alabama I took the vehicle to the Chevrolet dealership in Foley, Alabama to check the braking system. They told me there was no problem with the braking system. I retrurned to my home in Little Elm, Texas with the problem occurring the entire trip. I finally made it home and today took the vehicle to James Wood Chevrolet in Denton, Texas to have the braking systme checked again. They told me there was nothing wrong with the braking system. The service writer did say that because the trailer has LED lights the braking system does not recognize the voltage from the trailer and that is why the brakes are disconnecting. Please help me find out how to correct this extremely dangerous condition while I am towing my 16,000 pound fifth wheel trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664496June 3, 2025
POWER TRAIN
While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664503June 3, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The message “Reduced Power” was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the lifters and push rods needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the vehicle started to smoke while driving. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664509June 3, 2025
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that occasionally while driving and attempting to accelerate, the vehicle was shuddering while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer three separate occasions, where unknown repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664512June 3, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated there was no warning illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664540June 3, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine started making clicking noise when accelerating. Followed by a large screeching noise. Dash read "shift to neutral and start again" pulled to stop and tried to start. Does not crank at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664543June 3, 2025
ENGINE
May 3, 2025 while driving home truck starting making noise and all the dash lights started blinking including the 'check engine' light. Felt not safe to drive, afraid I would lose control of truck. Immediately pulled over and called dealership who advised to have truck towed in. Truck is still in shop and apparently needs a new engine, problem seems to be the same as the recalls for engines made in 2021-2024. The engine on my truck was manufactured in 2020 and not part of the current recall. This is the 2ND time engine has failed. June 7, 2021 at 4,600 miles again driving and engine started making noise, all dash lights flashing. Again didn't feel truck was safe to drive. Towed to dealership. Cause was a 'failure of lifters on cylinder 5 and a bent push rod.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664576June 3, 2025
ENGINE
I was driving with my [XXX] son when engine seized in the middle of a 4 way intersection at [XXX]. I had to get him out of car seat and exits the intersection on foot with no one willing to help slow traffic we waiting on road side for an hour till wrecker arrived. The engine was ruined something GM I now know was aware of. GM will not honor the recall on my truck because it was a 2019. All other years are being recalled. I have spent $12,000 on the engine replacement. I’d like help recouping the cost from GM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664694June 3, 2025
POWER TRAIN
This transmission has shifted terribly since day 1. It currently has 114,000 miles. It would slip gears going up an incline. I was told the fluid was too slick. Fluid change at 30k. Started to stumble on downshift again. Fluid / filter change done. Brass, metal in filter/ pan. It will downshift so hard that it feels like you are getting rear ended at a stop light. 1-2 seconds after a complete stop, bam. Been down 9 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664709June 3, 2025
FUEL/PROPULSION SYSTEM
In light of the recalls for other Silverado Fuel Pumps, I believe an investigation should be initiated for vehicles like mine that are part of the same manufacturer but were not part of the original recall. Right when this recall was announced my Silverado which is in excellent condition and has only 73,000 miles on it has a failing fuel pump, communicated by a check engine light and coded for the fuel pump failure. According to my dealer the cost to replace is almost 2,000 dollars. A fuel pump in a heavy duty truck should not fail after only 73000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664712June 3, 2025
ENGINE
Recall in place and truck shows recall, multiple appointments made and canceled. Dealer unwilling to handle recall to ensure safety and remove safety recall attached to my vin. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664267June 2, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
There has been serious problems regarding the STABILITRAK system From GM Motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664293June 2, 2025
POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER
Driving across town, rear wheel lock up occurred. Feels like hitting a small tree. Scary situation. Whole truck is rocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664357June 2, 2025
POWER TRAIN
Transmission shifting hard while pulling lawn trailer. Truck goes into limp mode, exhaust brake shuts off, and check engine light comes on P0747. Dealer said bad valve body which could have damaged transmission. No parts in sight. Known GM issue bot my 2023 3500HD is not covered in recall????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664379June 2, 2025
UNKNOWN OR OTHER, AIR BAGS
STRUCTURAL FAILURE & AIRBAG FAILURE Crash on the bend of a dangerous Utah road. Lost control and vehicle crossed center line striking another vehicle headon. The cab separated from the frame of the truck. The airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11664383June 2, 2025
STEERING
Loss of power in my power steering due to corrosion of a ground strap. Found service bulletin 23-NA-201 issued 12/23 for the exact problem. The dealership stated there was no bulletin or covered under warranty and is being replaced with cost to myself. I had intermittent low speed "jerking" occasionally a few days before up to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664384June 2, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, several unknown messages were displayed before the vehicle shifted to SAFE Mode. Additionally, the contact disconnected and reconnected the battery and restarted the vehicle. The vehicle was taken to a local dealer, where it was diagnosed with a particulate filter failure. The vehicle was repaired; however, the check engine warning light illuminated. The vehicle was taken to another local dealer, Prince Chevrolet Service (4550 N Valdosta Rd, Valdosta, GA 31602); where it was diagnosed, and the contact was informed that the exhaust pressure sensor pipe and exhaust gas recirculation cooler needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was later taken to another local dealer, Nash Chevrolet (630 Scenic Hwy S, Lawrenceville, GA 30046) for a third opinion and was diagnosed with a clogged catalytic converter. The contact was informed that the NOS sensor, EGR Cooler, and DEF fluid injector needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated. In addition, the message "LIMP Mode" was displayed on the instrument panel. The manufacturer was made aware of the failure. The failure mileage was approximately 395.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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