Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11678090August 3, 2025
POWER TRAIN
Transmission shifts rough, shudders, has hesitation at times, makes the vehicle feel like it is missing from jerking. Have not contacted dealer. No warning lamps, messages. Occurred a week after purchasing vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678120August 3, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
1. The components that failed were the transmission because the vehicle was driving and continued to slow down until it came to a complete stop gradually, and had to be pushed home. And also, there was an issue with the doors unlocking on their own and all windows rolling down by themselves. 2. The safety risk was the issues that happened without any knowledge of any issues at all with the vehicle. And the vehicle could have stopped on the highway, and another vehicle could have run into it, and it could have been a very bad incident. And with the doors unlocking and the windows rolling on their own could be exposed to unsafe environments and possibly theft of the vehicle or harm to the occupants. 3. Had a scan done, which showed the issues that were going on with the vehicle 4. I haven't had a chance to have it taken to the manufacturer because it broke down, and I was waiting for some help to get these issues repaired from the manufacturer. And needed from ACC. 5. There wasn't no indicators or lights on when this happened? I was told by a coworker about the windows being down, and with further investigations, I found the doors were unlocked as well, which was done automatically without my control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677940August 2, 2025
STRUCTURE:BODY, AIR BAGS
Rear window is leaking onto the carpet beneath it creating mold and could allow water to enter the SRS module. Currently i have a tray blocking that water but without that the SRS system could be affected by the water entering the cabin through the rear window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677941August 2, 2025
SERVICE BRAKES
Rear brake inner pads completely worn while outer pads look brand new at 35,000 miles. This appears to be due to the electronic parking brake not releasing quick enough but this condition almost disables the rear brakes and could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677961August 2, 2025
ELECTRICAL SYSTEM
Tailgate experienced issues with not unlatching when button is pushed and also unlatching when button is not pushed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677739August 1, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Tailgate going up and down on its own when in park. Now it will not open at all. There is a recall #N232426400 but dealership says it is not listed for my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677816August 1, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Shop has had the truck over two months and cannot figure out the problem will not go stuck in limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677831August 1, 2025
ENGINE
The truck started rattling and lost power while driving. Every warning light came on on the instrument panel. I was driving on the freeway in rush hour traffic when this happened. Yes, it has been confirmed by a dealership and independent service center. No lights were on prior to when it failed to give any warning that something may be going wrong. The failure occurred immediately after GM issued a recall in April involving defective V8 engines (Recall Link [XXX] )). While our truck is not currently included in the recall, the diagnosis of the vehicle is all the same as that of the recalled engines. We should not have an engine failing at 130K miles on a vehicle that has been well maintained. We are asking that this truck be added to the recall. We are still without the vehicle as engines cannot be sourced. Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677404July 31, 2025
ELECTRICAL SYSTEM
Key keeps getting stuck when I put it in park and turn off truck! It’s off and on park but it won’t release the key! This happens every day!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677484July 31, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact previously owned a 2000 Chevrolet Silverado 2500. The contact stated that a friend was doing research on Facebook Market and discovered that the contact's former vehicle was listed on the website. The contact then discovered that there was a mileage discrepancy. The vehicle was sold through a private sale. Upon original sale of the vehicle, the mileage was approximately 330,000 and at the time of searching the vehicle on Facebook Market, the mileage was 123,456.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677522July 31, 2025
ELECTRICAL SYSTEM
Vehicle will cut off as if an electrical short and the Service Stabilitrak indicator will flash on the dashboard along with warning chimes. This has happened twice at highway speed (65mph) and several times at low speed (1st gear) especially while turning. The steering wheel locks and can not be turned. I've almost been involved in 2 accidents this week because the truck turns off while making a turn. Also the MyLink infotainment system screen has gone completely blank while driving. Although functioning, the displays comes on and off. This has happened off and on for 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677598July 31, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All power in the truck is lost while driving and braking issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677674July 31, 2025
POWER TRAIN, UNKNOWN OR OTHER
The differential, front right axil "housing" is rusted to the point that it is pitting. The rust completely covers the entire right axil housing and does not come close to matching the light corrosion when compared to the rest of the differential or anywhere else on the vehicle. These indicators lead me to believe the housing was in a corrosive environment prior to being installed onto the differential where both the internal and external surfaces of the housing were exposed to same corrosive environment. Several concerns: If the inside of the axil housing is rusted as bad as the outside, the integrity of the axil has been compromised; Internal rust contamination will lead to premature failure; the housing was not properly heat-treated; no vehicle should be delivered brand new with this level of rust on any part. The issue was pointed out to GM shortly after purchased new. The vehicle has been kept in a non-corrosive environment since it was purchased, and GM refuses to assess the internal integrity of the axil housing and refuse to install a new housing. I am cautious about towing heavy loads since I do not want risk towing 21,000 lbs. if or when the housing fails. I have seen other Silverado, 2500 HDs with the same issue. As an experienced Airframe and Powerplant mechanic with automotive experience, I would never allow a vehicle to operate with this level of contamination unless I could confirm the integrity of the housing via nondestructive inspection and thickness measurements. Or should I just start towing and wait to see if it fails?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677134July 30, 2025
POWER TRAIN
I was driving in a straight line at 45mph when my truck jerked to one side. It felt like the back of the truck was sliding out from behind me and also felt like my truck was being pulled to a stop. A check engine light came on. I drove it back to my house (approximately 3 miles). The light went away but came back, and the transmission started overheating even though I was only going 10-20 mph. The truck randomly did the same jerking action while going home. I had to drive slow to get home. There was no warning when this happened. No lights, sounds, or other warnings. The jerking motion almost made me hit other cars, and almost made me lose control of the vehicle. It is available for inspection if needed. It has not been looked at yet because I found this website when researching the problem online. If you want to inspect it, then you need to inspect within 2-3 weeks because I’m military and I am getting stationed overseas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677163July 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while idling, the vehicle made an abnormal ticking sound, and several unknown warning lights were illuminated. The contact was able to pull to the shoulder of the roadway. The vehicle was towed to an independent mechanic to be diagnosed, but no diagnostic trouble codes were retrieved, and the cause of the failure could not be determined. The mechanic advised the contact to tow the vehicle to a dealer. The vehicle was then towed to a dealer, where the vehicle was diagnosed with defective engine lifters and a defective camshaft. The contact related the failure to NHTSA Action Number: PE25001(Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall, and a case was filed. The manufacturer agreed to partially cover the cost of the repair. The vehicle was repaired. The manufacturer also referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677181July 30, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
THIS TRUCK HAS A PROBLEM WHERE AT LOW SPEED WHILE TURNING LEFT THE ENGINE SURGES AND THE TRUCK SPEEDS TO 15 MILES AN HOUR UNLESS I JAM ON THE BRAKES . THIS STARTED JUST TURNING LEFT AND NOW ITS STARTING TO HAPPEN TURNING RIGHT . I HAD THIS TRUCK TO KOONS CHEVOLET TWO OR THREE TIMES FOR THIS PROBLEM BUT IT STILL PERSIST TO HAPPEN. THIS VEHICLE IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677282July 30, 2025
ENGINE
2.7l turbo l3b Chevy Silverado started skipping and throwing codes. First the coil packs and plugs were changed. Then crankshaft and camshaft sensors replaced. Then the fuel rail and direct injectors replaced along with harness . Still skipping and making loud noise on startup. Reduced power, etc. mechanic finally got the camshaft carrier off and the very back two exhaust rocker arms were in the carrier. One had lost all needle bearings and one seized up along with both valve lash adjusters broken in half along with one bent valve. As of today, 30 July 2025, I went to buy rocker arms, part # 12701225, and the dealership wouldn’t let me buy them because it’s supposedly getting discontinued so now I have a fairly new truck with no parts to complete repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677321July 30, 2025
VISIBILITY/WIPER
I am writing to formally submit a complaint regarding a recurring and unresolved mechanical defect in my 2020 Chevrolet Silverado 2500HD, which I believe may constitute a widespread safety and reliability concern affecting this vehicle model. Since I purchased the truck in June 2020, I have experienced seven (7) failures of the air conditioning compressor system. The first six failures were repaired at authorized Chevrolet service centers, and the vehicle is currently undergoing a seventh replacement. All repairs have been documented and performed through Chevrolet dealerships, and I am attaching copies of the service repair orders for your reference. On July 24, 2025, a Chevrolet Customer Assistance representative, Chana Padgett, confirmed to me that the A/C compressor has been on national backorder, which I was told was due to the frequency of failures reported in 2020 Silverado 2500HD models nationwide. This points to a systemic defect, not an isolated case. The vehicle now has approximately 54,000 miles, and the repeated failures have resulted in: Significant loss of use of the vehicle Extended downtime due to backordered parts Decreased resale value and overall reliability Excessive repair costs, inconvenience, and loss of productivity The continued failure of a critical component like the A/C compressor affects not only driver comfort, but also visibility and ventilation—especially in southern states during peak summer months—posing potential safety hazards. I urge the NHTSA to initiate an investigation into this matter to determine if a recall or further corrective action by General Motors is warranted for the 2020 Silverado 2500HD model line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676872July 29, 2025
POWER TRAIN
defective 8-speed automatic transmission (RPO MQE, 8L45) in my 2020 Chevrolet Silverado 4x2 (VIN: [XXX] , 102,000 miles), purchased used from CarMax Orlando (6375 S Semoran Blvd, Orlando, FL 32822). The vehicle required a $5,950 repair at AAMCO Winter Haven (1350 6th St NW, Winter Haven, FL 33881) due to persistent transmission issues, including shuddering, jerking, or delayed shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676878July 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact called to inquire about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) however, the VIN was not included. The contact believed that the vehicle should have been included in the recall based on the chassis number; however, the manufacturer declined based on the VIN, even though the part number matched the recalled part. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not included int the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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