Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11678941August 6, 2025
POWER TRAIN
Just hit 65k miles and have had a transmission issue where it shutters back and forth and was quoted 6k to repair it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678415August 5, 2025
ENGINE
Dealer (Bob Howard in Edmond Oklahoma) has failed to address Recall N252494000 for over 90+ days now after several inquiries from owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678471August 5, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact had received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling). The contact stated that upon taking the vehicle to the dealer for a routine oil change, the contact requested an engine inspection and oil change. The dealer performed the oil change; however, the dealer informed the contact that the recall remedy was not yet available for the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678537August 5, 2025
FUEL/PROPULSION SYSTEM, ENGINE, SERVICE BRAKES
While driving on the freeway in a construction zone, I smelled a burning oil smell. I considered the possibility it was in relation to road repairs being done (roads being repaved, ie tar resurfacing). I was cut off by another vehicle and depressed my brakes and I saw a poof of smoke over the front passenger area near tire. I noticed all of my gauges were in the normal ranges (temperature, battery voltage, etc.) In less than a minute my truck went into limp mode and advised it had a DEF system issue and it would be limited to a set MPH and a set number of miles. Check engine light came on and another driver alerted me that the underneath of my vehicle was on fire. I pulled over to the side of the highway and my truck became engulfed in flames in. Truck is under factory warranty, unmodified, never been in an accident and has had all recommended services performed at local dealership. There was a significant amount of traffic and luckily I did not collide with anyone or set neighboring dry grass field on fire. Fire department responded and extinguished the fire, but it is a total loss. Insurance company has been notified, and vehicle will be available for inspection by appropriate agencies. While local law enforcement did respond, they did not take a report because I didn't hit anything, and the only property damage was my own. (There is documentation of the event, but just dispatch notes.) Prior to the situation above the truck had been at operating temperature for at least 20 minutes and I had traveled for about 20 miles on the highway. The total distance traveled from when I smelled the burning smell was maybe 1.5 miles.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11678538August 5, 2025
ELECTRICAL SYSTEM
I was driving down the road at speed when the gauge cluster lost power and reset, the truck jerked violently. A couple days before the truck lost all electrical power (lost gauges, door locks, interior lights, door locks and ignition) while idling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678565August 5, 2025
POWER TRAIN, ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The vehicle was initially taken to the local dealer to be repaired under NHTSA Campaign Number: 24V797000 (Power Train). The contact stated the vehicle was not repaired. While driving 30-35 MPH, the rear-end locked up and caused the vehicle to enter the wrong lane. The contact stated that other vehicles were able to drive around the vehicle during the failure. The engine revved, and the RPMs revved too high. The driver was able to pull over safely. The check engine, traction control, parking brake, and maintenance warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the rear-end had locked up, and the #5 cylinder and wiring harness needed to be replaced. The mechanic was unable to unlock the rear-end. The vehicle was not repaired. The vehicle was taken to the local dealer on six other occasions for unknown issues. The manufacturer was contacted regarding a buyback. The failure mileage was approximately 34,958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678579August 5, 2025
STEERING
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated that while driving 75 MPH, the vehicle independently pulled to the left. The vehicle was taken to the dealer, and the contact was informed that an alignment was needed. The vehicle was repaired. The contact stated that due to the persistent failure, the vehicle was taken to the dealer six times. The contact stated that two times the failure was not duplicated. The contact stated that four alignments were performed, and the front driver's side tire was replaced. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678612August 5, 2025
ENGINE
There was a significant oil leak that was diagnosed during a routine oil change in March of 2025. The dealership that identified the leak attempted to pass it off as something that was out of warranty even though the vehicle had an additional six months and 45,000 miles of warranty (3.0 diesel). The leak was significant enough that loss of oil could cause the engine to fail and result in a crash. Subsequently, another dealership identified the leak and repaired the seal around the lower crankcase. It did not repair the oil leak- there are three additional reports/complaints to file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678613August 5, 2025
ENGINE
This is for the second oil leak that occurred in the 2020 Chevrolet Silverado with the 3.0 diesel engine. It was identified as a leak in the oil pan. The previous repair was for the lower crankcase seal. The service advisor at the dealership stated this is another problem area with the Chevrolet 3.0 diesel engine, and a defect from the manufacturer. He also mentioned it is a common repair they complete on these LM2 engine. It is worth noting, the initial repair didn't last 60 days before another oil leak presented itself. This is the second of four repairs that were done on this vehicle. **No loaner vehicle was given during the repair.**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678616August 5, 2025
ENGINE
The second oil leak repair and the first repair for the oil pan failed within one week of the previous repair. This is the third oil leak that occurred in the LM2 engine in the 2020 Silverado. It was identified as an additional leak in the oil pan which had already been repaired the week prior. This is a failure within seven days from the previous repair. I lost 1/2 quart of oil during a 650-mile drive back from vacation. I took pictures of the oil level before leaving and driving home. During our drive, we passed through an area called Yermo where it was 107 degrees at 11am. The two closest Chevrolet dealerships are either 45 minutes or 1.5 hours one-way. I was incredibly frustrated since imagine being stranded in 107-degree weather with your family on the side of the road unable to run AC. It is a serious life, health, and safety issue at this point. I called GM and opened a case expecting them to assist me with the issues with the truck. Fast forward to today, I spoke with Jill at GM, they closed the case without even reaching out to me. This was the third of four oil repairs that have been conducted on my vehicle and the LM2 engine. It isn't a safe engine to have. **No loaner vehicle was given during the repair.**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678624August 5, 2025
ENGINE
After three oil leak repairs in my LM2 3.0 diesel engine in my 2020 Chevrolet Silverado RST, you would think that would be enough to repair the manufacturer's defects, but it wasn't. I think the saying is fourth time is the charm? The third repair which was a second oil pan lasted a whopping 48 hours before leaking. This time it ended up being the timing chain cover that was leaking. Again, the service advisor mentioned that these are known to leak too due to a defect from the manufacturer. I even got a call from the service manager, and he said that anything area that could and does leak oil on these LM2 engines has been replaced and/or repaired, so I should be good for the future. I called into GM as per their instructions to update them on the fourth oil leak, and where the repairs were taking place. Fast forward to nearly two months later, and no one from GM attempted to contact me, and Jill stated that the case was closed and wouldn't disclose why. The only thing she could do was open another case. I declined since GM couldn't be bothered to address the issues they know they have in the LM2. The dealership the work was done in, the service advisors, the service techs, and the service manager all discussed in great detail the issues Chevrolet is having with the 3.0 diesel engine. GM knows this and refuses to address this. At this point, my vehicle spent 37 days in 2.5 months at the dealership fixing oil leaks that at any time could have caused engine failure and resulted in a crash. This truck is our dedicated family vehicle as my wife and I each daily Subaru WRX's. GM has done nothing and will do nothing. Someone needs to issue recalls to address the oil leak issues with the LM2 before it results in someone's death. I wish I wouldn't have wasted time contacting GM. I should have filed these complaints and got legal representation for the Magnuson-Moss Warranty Act. **NO loaner vehicle was given during the entire 37-day repair duration.**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678140August 4, 2025
POWER TRAIN, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle jerked and vibrated while shifting into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an Extended Warranty coverage related to the failure. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678161August 4, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
The fuel pump went out, left me stranded and was replaced The transmission went out and was replaced. The lifters in the engine were replaced. When will the engine recall be addressed/acted on? The "cure" to install heavier engine oil is a very bad "bandaid"....truly masks the problem. Maybe the Chevy CEO should return her 2024 $25mm bonus to help pay for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678191August 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH uphill, the check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after waiting for several minutes. Additionally, the contact stated that vehicle was idling rough while driving. The contact stated that the rough idling persisted. The vehicle was taken to the dealer but was not diagnosed or repaired because the recall repair part was not available. The contact scanned the vehicle with a diagnostic code reader and retrieved DTC: P0016, which indicated that the powertrain control module (PCM) had detected that the crankshaft and camshaft were not synchronized. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact had safety concerns while driving the vehicle. The failure mileage was approximately 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678207August 4, 2025
POWER TRAIN
I was driving to work last Monday when my truck entered a lymph mode. It would only let me go 40mph, when I was on a road that allowed others to go 60-70mph. I had traffic behind me as well. As I made it closer to work, the truck would only rev up. It left me sitting in a median with traffic going past me. Thankfully, I was not hit. I had to cut the truck off, wait several minutes, then start it back up to limp it to a safe spot where I could have it towed. I had it towed to a transmission shop. Please note* I have done the regular transmission maintenance on this vehicle as well. This shop done a diagnostic test on it ($95 +tax). It was a complete transmission failure. They told me this was due to the torque converter. General Motors, GM, programmed the transmission torque converter to kick on in 2nd gear which causes it to overheat practically everytime it drives. The same transmission shop said they rebuild 3-4 of the 6L80 transmissions a week. I have a 2017 chevy silverado with a 6 speed transmission, the 6L80..... This is an issue that GM should be held liable for. The transmission rebuild will be $4500-4800 + tax. Thank you to whomever reads this. I could really use help. My email is [XXX] . Phone number is [XXX] . I can provide rebuild cost and receipts when needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678351August 4, 2025
FUEL/PROPULSION SYSTEM
When it gets hot it'll lose power at the pedal and it will randomly come back causing the drive train to jerk back and forth throwing full related codes that go away once the truck has cooled off. Took it to a shop and they couldn't get it to throw a code. This will be the third time it has happened. This time it doesn't throw a code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678355August 4, 2025
FUEL/PROPULSION SYSTEM
Lose of power at the pedal again not even 15 mins later. Still no code. Just extremely frustrating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678379August 4, 2025
ENGINE
On 7/2/25, I was driving my 2019 Chevy Silverado on the highway and felt like there was a slight loss of power. I then noticed the Service parking brake, service ESC and the check engine light came on. I was going up a hill and had to move over to the far right lane and drive very slowly on the highway because of the engine problem. I was able to get off the highway without incident. I immediately took the truck to the Chevrolet dealer where I purchased it since it was very close. The dealership later inspected the truck and found the lifters had seized and caused damage to the camshaft. They said I would need a new engine at a cost of around $15,000. There were no warning signs or problems to indicate I was going to have an engine failure. The instrument warning lights came on when the engine problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678385August 4, 2025
ENGINE
The vehicle was being driven to work when the engine lost power and several warning lights started cycling. The vehicle started shaking badly. The truck had 62,735 miles and was regularly serviced. We took it to Christian Brothers Automotive in Lubbock, TX. where they were able to find that that lifters failed causing $7,000.00 in damage. The shop that made the repairs said it is a common and known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678061August 3, 2025
ENGINE
Motor suddenly loss power and load knocking noise. After taking it to the dealer they said that number 3 cyl.connecting rod had an issue . This sounds like the same recall for the 2021 to 2024 6.2 engines. They gave me a quote for a new engine ( 20000) that was not available for 4 to 5 weeks if not more. I was on vacation at the time and ended up buying a new truck from them. I was not happy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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