Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11054048December 11, 2017
EXTERIOR LIGHTING
HEADLIGHTS DO NOT LIGHT UP THE ROAD ON RIGHT SIDE, CANNOT SEE ROAD, CURBS OR PEDESTRIANS WHEN TURNING. PROJECTION SYSTEM, DEALER SAYS NOTHING WRONG, VERY DANGEROUS AT NIGHT ESPECIALLY IN THE RAIN. THEY NEED TO FIX PROJECTION SYSTEM TO COVER RIGHT SIDE OF VEHICLE. MANY COMPLAINTS ON THE WEB REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053932December 11, 2017
ENGINE
MY TRACTION LIGHT COMES ON . WITH MY CHECK ENGINE LIGHT THEN MY POWER IS REDUED LIGHT COMES ON AT SAME TIME CAR HAS NO POWER CANT HARDLY GET IT TO MOVE CANT ACCELERATE TO GET OUT OF WAY OF CARS. LIGHT IS COMING AND GOING STAY ON FOR A WHILE GO OFF THEN COME BACK IN DAY OR SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053491December 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THROTTLE PEDAL GONE BAD /SERVICE TRACTION CONTROL WARNING ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052929December 7, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK AND SHOULDERS. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11052695December 6, 2017
STEERING
ON 11/20/17 MY WIFE WAS DRIVING OUR CAR, TAKING ONE OF OUR DAUGHTERS TO SCHOOL WHEN THE CAR SOUNDED AN ALARM AND MESSAGE OF "POWER STEERING FAILURE - DRIVE WITH CAUTION" APPEARED ON THE DASH. SHE WAS ON A CITY STREET AND MOVING, BUT NEEDED ALL HER STRENGTH AND BODY WEIGHT TO TURN THE WHEEL. SHE HAD THE CAR TOWED TOT HE DEALER, WHO ADVISED THAT THEIR WAS A TOTAL FAILURE OF THE ELECTRONIC STEERING RACK AND PINION SYSTEM, MAKING THE CAR UNSAFE TO DRIVE. FURTHER, THE PARTS NEEDED TO REPAIR THE CONDITION ARE APPARENTLY ON NATIONAL BACK ORDER, AND AS OF THIS WRITING GM/CHEVY IS NOT RESPONDING TO MY DEALERSHIP'S REQUEST FOR AN ETA ON THE NEEDED PARTS. I AM BEING TOLD MY CAR WILL VERY LIKELY BE KEPT THROUGH THE NEW YEAR. I AM VERY CONCERNED AS THIS IS A MAJOR SAFETY ISSUE FOR MY FAMILY. FURTHER, IF THESE PARTS ARE ON BACK ORDER, AND GM IS NOT RESPONDING TO THE DEALER WITH AN ETA, THAT TELLS ME THAT THIS IS LIKELY A WIDE SPREAD PROBLEM. I DO NOT WANT MY CAR 'REPAIRED' WITH A FAULTY DESIGN OR PART THAT MAY FAIL AGAIN, CREATING A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052462December 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ROARING NOISE WAS HEARD, THE ENGINE VIBRATED, AND WHEN DEPRESSING THE ON-STAR BUTTON A CLANKING METAL NOISE WAS HEARD UNDER THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RINCON CHEVROLET INC. LOCATED AT 5480 GA HIGHWAY 21 S, RINCON, GA 31326 WHERE IT WAS DIAGNOSED WITH A CRANK VALVE FAILURE, WHICH WAS ALLOWING TO MUCH AIR INTO THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE DEALER WAS WAITING THE CRANK VALVE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051648December 1, 2017
BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR BACK UP CAMERA FAILED. THE CONTACT STATED DUE TO THEIR HEIGHT THAT IT IS MORE DIFFICULT OUT THE REAR WINDOW. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE COLONIAL SOUTH CHEVROLET DEALER LOCATED AT 361 STATE RD, NORTH DARTHMOUTH, MA PERFORMED AN UNKNOWN REPAIR RELATED TO THE FAILURE HOWEVER THE FAILURE REOCCURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MILEGE WAS 37,000. *BF CONSUMER STATED THE ELECTRICAL FAILURE WAS FOUND TO BE RELATED TO MOLD FORMED NEAR THE AMP IN THE TRUNK WHICH WAS CAUSED BY A WATER LEAK IN REAR PASSENGER LIGHT. THIS LEAK WAS UNKNOWN AND MUST HAVE HAPPENED WHILE UNDER WARRANTY AND HAD TO BE A MANUFACTURER DEFECT. UPDATED 8/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051666December 1, 2017
ENGINE, STEERING
I BOUGHT MY CAR USED 2/24/17 SINCE THEN I HAVE OUT 3 ENGINES AND 2 RADIATORS AND MY CAR IS BACK DOWN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051675December 1, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. EVERY TIME THE VEHICLE WAS STARTED, AND ATTEMPTED TO MAKE A LEFT TURN, THE VEHICLE LOST POWER AND THE STABILITY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD SLOW DOWN. THE FAILURE OCCURRED EVERYDAY FOR THE LAST TWO WEEKS. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051527November 30, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE ABS SENSOR SUDDENLY ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 124,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051171November 29, 2017
EXTERIOR LIGHTING
THE MULTIFUNCTION SWITCH MALFUNCTIONS. IN SWITCHING FROM LOW BEAM TO HIGH BEAM THE HEADLIGHTS DO NOT SWITCH AND EVENTUALLY GO OUT COMPLETELY. BY HOLDING THE HANDLE MANUALLY FOR HIGH BEAMS IT CANCELS CRUISE CONTROL WHEN ACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051192November 29, 2017
ELECTRICAL SYSTEM, ENGINE
FOR THE PAST 3 MO. UPON STARTING THE VEHICLE I HEAR A "POP" NOISE. IT ONLY HAPPENS EVERY ONCE IN A WHILE IN THE MORNING OR THE EVENING WHEN I GET OFF WORK. SOMETIMES IT WILL GO A WEEK OR MORE WITHOUT MAKING THE SOUND. THE SOUND WILL NOT REPEAT ITSELF IF I IMMEDIATELY TURN THE CAR OFF AND RESTART IT. THE 1ST TIME I TOOK IT TO THE DEALERSHIP, THEY SIAD NOTHING WAS WRONG & THEY DIDN'T HEAR THE "POP". THE 2ND TIME THEY SAID IT WAS THE EXHAUST SO THEY REPALCED SOME HOSES, THE 3RD TIME, IN WHICH THE "POP" WAS MORE FREQUENT AND LOUDER, THEY SAID IT WAS THE STARTER STICKING. AFTER REPLACING THE STARTER, A WEEK LATER, I STILL HEAR THE "POP" UPON STARTING IT. THE VEHICLE IS NOT IN MOTION WHEN THIS HAPPENS. OBVIOUSLY, THEY DON'T KNOW WHAT THE PROBLEM IS IF THEY DIAGNOSED IT AS THE EXHAUST FIRST & THEN THE STARTER AND IT'S STILL MAKING THE SAME NOISE AFTER SERVICING BOTH SAID PROBLEMS. I AM VERY FRIGHTENED ABOUT THIS PROBLEM BECAUSE 7 MO. AGO MY BUICK PARK AVE CAUGHT FIRE ON ME IN MY GARAGE UPON STARTING IT AND HEARING THE SAME "POP" NOISE. A COWORKER OF MINE HAS THE SAME KIND OF CAR AND IS EXPERIENCING THE SAME PROBLEM. I AM ALMOST SURE WE AREN'T THE ONLY TWO CONSUMERS WHO IS EXPERIENCING THIS ISSUE. I PURCHASED THE CARM ON 04/07/2017 AND THIS PROBLEM STARTED ABOUT THE 1ST TO 2ND WEEK IN AUGUST AFTER MY 1ST OIL CHANGE. PLEASE LOOK INTO THIS, TOO MANY CARS ARE CATCHING FIRE AND PEOPLE ARE BEING HURT AND EVEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048462November 26, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY, WENT TO TOUCH THE HAZARD BUTTON BUT PUSHED THE ENGINE START/ STOP BUTTON INSTEAD. ENGINE SHUT OFF. HAD TO PULL OFF THE ROAD, ENGAGE BRAKE, PUT TRANSMISSION INTO PARK TO BE ABLE TO START CAR. THE HAZARD LIGHTS BUTTON IS WAAAYYY TO CLOSE TO THE START STOP BUTTON. ESPECIALLY WHILE KEEPING AN EYE ON THE ROAD. THIS IS A NEW RENTAL CAR BELONGING TO EAN HOLDINGS LLC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048377November 25, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY IMPALA 2014 WAS MAKING A LOUD NOISE FROM, THE REAR OF THE VEHICLE AS IF IT WAS THE MUFFLER. THE NOISE COULD ONLY BE HEARD WHILE I WAS INSIDE THE VEHICLE. I HAD MY WIFE STAND OUTSIDE WHILE I DROVE THE VEHICLE DOWN OUR STREET AND THE LOUD NOISE COULD NOT BE HEARD OUTSIDE OF THE VEHICLE. WE COULD HEAR THE NOISE ONCE THE VEHICLE REACHED 20 MPH. AFTER GETTING THE MUFFLER CHECKED WE FOUND OUT THE MUFFLER WAS IN GOOD CONDITION., BUT SHORTLY AFTER THE IMPALA STARTED MAKING THE LOUD NOISE WE MADE A LEFT TURN AT A SIGNAL LIGHT AND THE ABS, POWER STEERING, AND STABLITRAK SERVICE LIGHTS CAME ON THE DASHBOARD. THE POWER STEERING HAS GOTTEN INCREASINGLY WORSE SINCE THE SERVICE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048151November 23, 2017
SUSPENSION
2003 IMPALA SUSPENSION CROSS-MEMBER - GM (15896260 COMPLETELY RUSTED OUT AND OTHER CARS COULD LOOSE CONTROL AROUND FAST CURVES ON ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047650November 20, 2017
STEERING
WINTER OF 2016 I LOST POWER STEERING WHILE I WAS DRIVING 60MPH. MY WHEEL WAS ALMOST LIKE IT WAS FROZE AND TOOK ALL I HAD TO PULL OFF THE ROAD. I WAS LEAKING POWER STEERING FLUID I WAS TOLD BY A MOTORIST WHO STOPED TO HELP. HE SAID DRIVE IT TO NEAREST MECHANIC. I DID AND WAS TOLD IT WAS THE HOSE HAD BURST. HE FIXED IT. THEN 4 MO LATER CAR WAS WHINNING AND LOST STEERING AGAIN. THIS TIME PUMP WAS BAD AND OTHER HOSE WAS LEAKING. FIXED IT. NOW DRIVING ON A COLD DAY AND LOST STEERING AGAIN!!! FLUID ALL OVER GROUND AND HORRIBLE WHINE AGAIN. I AM A DISABLED 55 YEAR OLD WOMAN AND ITS SO NHARD TO STEER CAR. IM VERY LUCKY I DIDNT CRASH. AS WELL AS BEING ON A VERY STRICT INCOME OF SSI DISABILITY AND UNABLE TO AFFORD GETTING SAME THING FIXED. ITSVERY UPSETTING. I CHECKED FOR MRECAL AND THERE ISNT ANY FOR THIS. PLEASE HELP WITH INFO ON WHAT I CAN DO NEXT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047398November 20, 2017
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 90 PLUS MILES PER HOUR PASSING VEHICLES. I CONTACTED GM AND THEY TRIED FIND A PROBLEM BUT DID NOT A PROBLEM.THEY SAID NO CODES APPEARED. THIS SUDDEN ACCELERATION LASTED ONLY A FEW SECONDS BEFORE I PUT THE CAR IN NEUTRAL. WILL A CODE APPEAR IF THE PROBLEM LASTED ONLY A FEW SECONDS. GM CLOSED THE CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047339November 19, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WAS DRIVING THEN ALL OF A SUDDEN THE CAR STOPPED ACCELERATING. I WAS GETTING THE FOLLOWING WARNINGS: SERVICE TRACTION CONTROL, TRACK STABILITY, AND ENGINE POWER REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047196November 18, 2017
SEATS
RENTED A 2017 CHEVY IMPALA FOR A 10 DAY 3000 MILE ROAD TRIP.I DID THE DRIVING AND MY WIFE, 5' 1", SPENT THE TRIP IN THE PASSENGER SEAT. DUE TO THE EXTREME FORWARD POSITION OF THE HEADREST AND LACK OF HEADREST ADJUSTMENT SHE WAS MISERABLE THE WHOLE TRIP. I HAD BEEN PLANING ON BUYING THAT EXACT CAR, NOT NOW. I'LL BUY A USED CAR WITH HEADRESTS THAT MAKE SENSE, THE ONES ON THE NEW CARS DON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046913November 17, 2017
FUEL/PROPULSION SYSTEM
CAR STOPPED RUNNING AT INTERSTATE SPEED (70MPH) WITHOUT WARNING. GAS GAUGE SHOWS 1/4 TANK OF FUEL LEFT. THE CAR HAS ALSO DONE THE SAME THING ON A CITY STREET WITH 1/8 TANK OF FUEL LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala