Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11074561February 23, 2018
WHEELS
SINCE I PURCHASED THIS VEHICLE AS A USED AUTO ON JAN 24, 2012, I HAVE HAD 10 INCIDENTS OF TIRE PROBLEMS, AS LOW AIR, FLAT TIRE, ETC CAUSED BY WHEEL RIMS CORRODING CAUSING BEADS ON RIM AND NOT HOLD AIR PRESSURE; HAVE REPLACED 30 LUG NUTS; AND GROUND RIMS APPROX 12 TIMES. AM TOLD THAT THE RAPID DETERIORATION OF THE RIMS TO CORROSION IS DUE TO ROAD SALT MIX USED ON LOCAL AND INTERSTATE ROADS. APPEARS THE VEHICLE WAS NOT DESIGNED FOR THIS AREA; FEAR IS WHEN A TIRE GOES, IT COULD BE AT A HIGH RATE OF SPEED. ALSO HAVE DISCOVERED THE ALUMINUM BODIES OF THE CARS ARE RUSTING MUCH QUICKER. MOST RECENT INCIDENT WAS TODAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074221February 22, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE RESEARCHED THAT MY VEHICLE HAS IN FACT HAVE THE SAME IGNITION STARTING ISSUES ALSO AS OTHER CHEVY IMPALAS.. WHEN TURNING THE KEY TO START VEHICLE AS TO INITIATE ENGINE RUN, THE VEHICLE SUDDENLY CEASES ELECTRICAL POWER TO THE IGNITION COIL. SEVERAL MINUTES LATER & AFTER A BRIEF PAUSE THE INITIAL TURNING THE KEY IGNITION STARTS THE ENGINE. FURTHER FAQ PERTAINING TO THIS FLAW WITH ALL SIMILAR CHEVY IMPALA ALL COME TO THE SAME IGNITION SWITCH ENGINE TURNING ON DEFECTS. ALL WITH DIFFERENT METHODS OF TURNING BUTTONS ON & OFF AS TO INDIVIDUAL SUCCESS AFTER REPEATED HAIL MARY METHODS. AS I HAVE DONE SO MYSELF AFTER EVERY TROUBLE SHOOTING BY SEVERAL PROFESSIONAL MECHANICS FROM PROFESSIONAL AUTOMOTIVE SHOPS. THANK YOU FOR YOUR ASSISTANCE. RESPECTFULLY YOURS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074331February 22, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING, THE POWER STEERING, ABS AND STABIITRAK ALL BECAME NONFUNCTIONAL AND THE PROBLEM HAS PERSISTED FOR ABOUT A WEEK FOLLOWING THE ONSET. THIS OCCURRED WHILE DRIVING IN A STRAIGHT LINE, WITH NO TURNING INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074325February 22, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I WILL BE DRIVING, SOMETIMES ON THE HIGHWAY AT HIGH SPEEDS, AND THE CHECK ENGINE LIGHT WILL COME AND SAY "ENGINE POWER REDUCED" "SERVICE STABILITRACK". THE ENGINE FASTLY REDUCES SPEED AND I AM UNABLE TO ACCELERATE. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074120February 21, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I WAS SITTING IN THE PARKING LOT WITH MY ENGINE RUNNING FOR ABOUT 10 MIND. ALL A SUDDEN 'REDUCED ENGINE POWER' CAME ACROSS MY DASH AND MY SERVICE ENGINE LIGHT CAME ON. I TURNED MY CAR OFF. ABOUT AN HOUR LATER I TURNED IT BACK ON AND THE MESSAGE WAS GONE. THEN AS I WAS DRIVING DOWN THE ROAD MY SERVICE AIR BAG LIGHT CAME ON. IT ONLY COMES ON WHEN THE PASSENGER SEAT BEAT IS CLICKED ON. AND MY DRIVER SIDE BACK DOOR AUTO LOCK STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073939February 20, 2018
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS ARE NOT WORKING. WHEN YOU TRY TO START THE CAR, THE SECURITY LIGHT COMES ON AND THE CAR WILL NOT CRANK OR TURN OVER. IN THE RARE INSTANCE YOU DO GET IT TO START, IF YOU TURN IT OFF, IT WILL NOT START AGAIN (ANYWHERE FROM AN HOUR TO TWO WEEKS OR MORE). I HAVE DONE MY RESEARCH ONLINE AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHOM OWN GM CARS THAT ARE HAVING THE SAME PROBLEM WITH NO SOLUTION. I CANNOT GET HELP FROM ANYONE AND AM FRUSTRATED BEYOND REASON, SO HOPEFULLY YOU CAN DO YOUR RESEARCH AND FIGURE THIS OUT! I CANNOT DEPEND ON THIS CAR AND I AM DISABLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073948February 20, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY CHEVY SAYS STABILIZE TRACK THEN ENGINE POWER SLOWS IT'S VERY DANGEROUS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073801February 20, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073438February 18, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
VEHICLE MAKES WINDING NOISE WHEN MAKING RIGHT HAND TURN AND HESITATES TO TAKE OFF WHILE ENTERING TRAFFIC. HAZARD AND CAN CAUSE INJURY OR FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073486February 18, 2018
WHEELS
'SERVICE STABILITRAK' 'SERVICE TRACTION' 'SERVICE BRAKE SYSTEM' WARNINGS ALERTING ONLY WHEN TURNING VEHICLE TO THE LEFT. ONLY LUMINATES DURING TURN, THEN TURNS OFF. ALERTS SHOW ON ALL TYPES OF ROADS AND AT ALL SPEEDS. NO CODES PULLED FROM COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073510February 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WARNING INDICATOR LIGHTS BEGAN FLASHING ON THE DASH AND WARNING LIGHTS IN THE MIRRORS FLASHED RANDOMLY. GM DEALER SAID IT WAS A SENSOR THAT WATER HAD LEAKED IN AND CORRODED INSIDE. SAID IT WAS SAFE TO DRIVE AND WOULD TAKE A WEEK TO GET THE PART. THE NEXT DAY IT SHUT OFF AFTER ABOUT ONE MINUTE WHEN STARTED WITH THE REMOTE START. WHEN DRIVING ON THE STREET MORE INDICATOR WARNINGS CAME ON: AIRBAG, TRACTION CONTROL, PARKING BRAKE, ETC.; THE A/C CAME ON BY ITSELF; THE HEADLIGHTS, HEATER, AND TURN SIGNALS STOPPED WORKING. STOPPED THE CAR AND SHUT IT OFF FOR ABOUT AN HOUR. AFTER STARTING IT WITH THE KEY AND RUNNING IT FOR ABOUT 3 MINUTES, IT SHUT ITSELF OFF. ONCE STARTED AGAIN, WOULD ONLY MOVE ABOUT A FOOT AND THEN STOPPED SHARPLY, LIKE THE BRAKES HAD BEEN SLAMMED ON. DID THIS SEVERAL TIMES. PARKED IT AGAIN AND HAD IT TOWED TO THE DEALER. THEY STILL SAY IT'S THE SENSOR PROBLEM AND WILL BE $1200 TO FIX. THEY DID NOT INVESTIGATE THE ISSUE FURTHER ALTHOUGH IT IS CLEARLY A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073424February 17, 2018
ELECTRONIC STABILITY CONTROL (ESC)
DID COME ON UNTIL I STARTED PUTTING MILES ON IT NOW THE ABS TRACKING CONTROL LIGHT STABILITY LIGHT WON'T. GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073234February 16, 2018
AIR BAGS
SERVICE AIR BAG . HOW DO YOU DO IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072865February 14, 2018
VISIBILITY/WIPER
WHEN TURNED CAR ON WIPERS DID NOT WORK, THEY WOULD INTERMITTENTLY COME ON AND WORK BEFORE THEY COMPLETELY STOPPED WORKING AND DO NOT TURN ON AT ALL. CHANGED THE WIPER MOTOR AND THE WIPER SWITCH AND THEY STILL DO NOT WORK. I CURRENTLY DO NOT HAVE WORKING WIPERS ON MY CAR. PEP BOYS WAS UNABLE TO DIAGNOSE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072943February 14, 2018
AIR BAGS
TAKATA RECALL THE AIR BAG LIGHT IS ON AND THERE IS ALSO A BURNING SMELL COMING FROM THE CAR AND THIS HAPPENS IMMEDIATELY WHEN I START THE CAR UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072935February 14, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING 68 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS IN THE RIGHT LANE AND WAS PUSHED INTO THE LEFT LANE BY THE IMPACT. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND PULLED OVER TO THE RIGHT SIDE OF THE HIGHWAY OFF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE AMBULANCE WAS NOT CALLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. IT WAS UNKNOWN IF THE DEALER OR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 188,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11072972February 14, 2018
VEHICLE SPEED CONTROL
ON 10/10/2017 MY 2015 IMPALA 2LTZ HAD SUDDEN ACCELERATION, FULL THROTTLE. NO BRAKES, NO EMERGENCY BRAKE, THE ONLY WAY I COULD STOP THE CAR WAS TO PUT IT INTO NEUTRAL ( OVER 90 MPH BY THEN). THEN AGAIN ON 1/25/2018 THE SAME THING HAPPENED AGAIN, SUDDEN ACCELERATION, BY THEN I KNEW I HAD TO PUT IT IN NEUTRAL TO STOP. MY WIFE AND I WERE LUCKY I COULD MANEUVER THE CAR AROUND SEVERAL OTHER VEHICLES AND AVOIDED AN ACCIDENT. BOTH TIMES I WAS ON THE FREEWAY AT FREEWAY SPEEDS WITH THE ADAPTIVE CRUISE CONTROL ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072662February 13, 2018
UNKNOWN OR OTHER
BACK DOOR LOCKS WILL NOT OPEN FROM OUTSIDE OF VEHICLE WITH KEY FOB OR WITH INSIDE POWER LOCKS, (NO OUTSIDE KEY ENTRY LOCKS IN BACK DOORS) THEY REMAIN LOCKED AT ALL TIMES AND MY GRANDCHILD MUST CLIMB OVER FRONT SEAT TO GET IN THE BACK OF VEHICLE AND VICE A VERSA TO GET OUT. IF ACCIDENT OCCURS, FIRE STARTS BABY OR CHILD COULD NOT GET OUT!! I HAVE COMPLAINED TO CHEVY THEY WILL NOT DO ANYTHING ABOUT IT. I HAVE READ OTHER COMPLAINTS THAT ALL FOUR DOOR LOCKS MAY GO AT SOME POINT. THIS IS A DEFECT AND SHOULD BE A RECALL. CHEVY WANTS HUNDREDS OF DOLLARS (EACH DOOR LOCK)TO HAVE THEM FIXED. I HAVE NEVER HAD A VEHICLE THAT THIS HAS HAPPENED TO IN 41 YEARS OF DRIVING. I HAVE HURT MY OWN BACK TRYING TO REACH TO THE BACK SEAT FROM THE FRONT ONLY. IT STARTED WITH ONE LOCK A FEW YEARS AGO AND THEN THE SECOND ONE STARTED. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11072382February 12, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS TRAVELING ON THE HIGHWAY (IN MOTION), THERE WAS A VERY LOUD BOOM. THE SUNROOF EXPLODED! THERE WAS NO KNOWN DEBRIS FROM THE ROADWAY AND THE SHATTERED GLASS WAS NOT IN MY VEHICLE; THE SUNROOF SHATTERED OUTWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072398February 12, 2018
AIR BAGS
I HAVE HAD MY 2015 IMPALA AT DEALERSHIP TWICE FOR MY AIRBAG SENSOR ON PASSENGER SEAT AND HAVE PAID MONEY OUT OF MY POCKET FOR THIS REPAIR. THIS YEAR AND MODEL CAR HAD A RECALL ON AIRBAGS BUT THE DEALERSHIP SAID EVEN THOUGH IT IS NOT A WEAR AND TEAR ITEM BUT A SAFETY ONE I STILL HAD TO PAY OUT OF MY POCKET. WITH THIS YEAR HAVING ISSUES WITH AIRBAG AND THIS BEING THE SEAT SENSOR I BELIEVE THIS SAFETY ISSUE SHOULD BE COVERED, MY TCN NUMBER IS AIN16-53807
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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