Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11113454July 24, 2018
UNKNOWN OR OTHER
IF IDLE OR RUNNING THE VEHICLE MAKES AN EXTREMELY LOUD TICKING NOSE. IT TURNS OUT THAT IT'S THE BLEND DOOR ACUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113171July 23, 2018
SEAT BELTS
THE BOTH REAR SEAT CROSSBODY SEATBELTS CLINK THE WAY ROLLER COASTERS DO WHEN GOING UP AN INCLINE AND JUST GET STUCK AND BEGING TO TIGHTEN. THE ONLY WAY TO LOOSEN THE BELT IS TO TAKE IT COMPLETELY OFF AND LET IT WIND UP ALL THE WAY BEFORE FASTENING IT AGAIN. THIS HAPPENS REGARDLESS THE CAR IS ON OR OFF, MOVING OR STOPPED, HIGHWAY AND CITY DRIVING. THIS HAS BEEN HAPPENING FOR THE PAST COUPLE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112500July 19, 2018
AIR BAGS
POSSIBLE TAKATA AIRBAG RECALL ? THE DASH DISPLAYS 'CHECK AIRBAGS' EVERY TIME THE VEHICLE IS IN USE, STATIONARY OR DRIVING, STAYS CONTINUOUSLY LIT. THIS AIRBAG DISPLAY AND SYMBOL NEVER GOES OFF. AIRBAG SYMBOL STAYS ON CONTINUOUSLY ON DASH ALSO. VERY CONCERNED ABOUT MY FAMILY AND MY OWN SAFETY WHILE OPERATING THIS VEHICLE. THANK YOU (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112401July 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS IS KICKING BACK AND TRACTION CONTROL IS COMING ON FOR NO GIVEN REASON MAKING STOPPING THE CAR INCREASINGLY HARD AT SLOW SPEEDS. INEVITABLY CAUSING THE ABS AND SERVICE TRACTION CONTROL LIGHTS TO COME ON THE LIGHT IS NOW STAYING ON AS SOON AS THE CAR IS TURNED ON. TOOK THE CAR TO THE SHOP TO ATTEMPT TO FIND THE PROBLEM BEING TOLD IT IS AN ELECTRICAL GROUNDING PROBLEM ALSO MAKES THE HEADLIGHTS FLICKER WHEN DOING THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112155July 18, 2018
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS MAKING A LEFT TURN, AN ABNORMAL GRINDING SOUND WAS HEARD AND THE VEHICLE HESITATED. IN ADDITION, THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING HUB WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC AND THE HUB WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112057July 17, 2018
ELECTRICAL SYSTEM
YOU PUT THE KEY IN THE IGNITION AND IT DOESNT TURN. THE STEERING WHEEL IS FREE THERE IS NOTHING ELSE WRONG. YOU HAVE TO SIT THERE FOREVER MOVING THE KEY IN EVERY WHICH WAY. TO HOPEFULLY FIND THE RIGHT COMBINATION TO GET THE CAR TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111433July 15, 2018
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ALONE ON THE HIGHWAY AND NOTICED THAT THE RMP GAUGES WAS GOING UP AND DOWN, THEN SUDDENLY A MESSAGE ON THE DASH READ, SERVICE TRACTION CONTROL, THEN A FEW SECONDS LATER ANOTHER MESSAGE READ, ENGINE POWER REDUCED AND THE CAR WOULD NOT PICK UP ANY SPEED. THIS WAS VERY SCARY AND CONFUSING BECAUSE THE NEXT DAY I HAD NO ISSES BUT HAS NOW IT DID THE SAME THING TODAY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111439July 15, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE WAS CONDO PARKING AREA IN SPI TEXAS AND LOWELL,IN. MICE CHEWED FUEL IJECTION HARNESS (DISABLING(3 CYL) ON FEB.10,2018 AND AGAIN 10 DAYS LATER HARNESS ( 4CYL) AND FOAM INTAKE MANIFOLD. ALL SOYBEAN BASED WIRES AND FOAM. BOTH REPAIRED AT GILLMAN CHEVY IN HARLIGEN ,TX. THEN ON 6/21/2018 THERE WAS AN EXTREME SAFETY EVENT WITH RODENT DAMAGE TO SOY BASED FUEL LINE ELBOW ON TOP OF FUEL TANK THAT PUMPED OUT 8 GALLONS OF GAS ON TOP OF HOT EXHAUST SYSTEM WITH THE POTENTIAL OF FIRE IN REAR OF CAR IN 10 MILES OF TRAVEL FROM HEBRON,IN TO LOWELL,IN. THE FUEL PUMP SHUTOFF FOR RUN AWAY FUEL PUMP NEVER DEPLOYED THUS CREATING EXTREME HAZARD THAT WAS UNDECTABLE INSIDE VEHICLE.THE FUEL LINE WAS REPAIRED BY SMITH CHEVY IN LOWELL, IN ON 6/21/2018. THE REPAIR BILLS WERE $731.50, $592.10 AND $507.17 RESPECTIVELY FOR A TOTAL OF $1830.72. CHEVY CLAIMS SOY BASED PARTS NOT DESIGN FLAW AND REFUSES WARRANTY CLAIMS AND SAFETY LIABILITY.. ALL MANUFACTURES HAVE SIMILAR SOY BASED DESIGN FLAWS AND REFUSE CLAIMS. PROBLEM NEEDS TO BE ADDRESSED AND SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111319July 14, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT FRONT HEAD LIGHT LOW BEAM WIRE HARNESS BURNS COMPLETELY UP. I ALSO FOUND THE SAME SITUATION ON 3 OTHER 2014 IMPALA LIMITED WHILE LOOKING FOR A REPLACEMENT HARNESS IN TWO DIFFERENT SALVAGE YARDS. I THINK THIS IS SIGNIFICANT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111078July 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
GRINDING SOUND WHEN I TURN LEFT. SERVICE STABILITY TRACK POPS UP THE ONLY WAY TO FIX THIS IS TO TURN TRACTION CONTROL OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110694July 11, 2018
STEERING
STEERING WHEEL COLUMN RUBBING WHEN TURNING. WHEN TURNING TO THE RIGHT SOMETHING BROKE HEARD LOUD NOISE NOW WHEN YOU TURN WHEEL BACK AND FOURTH HEAR A LOAD NOISE SOUNDS LIKE A ROD HITTING SOMETHING HAD TO BE TOWED TO CHEVY DEALER IN MURFREESBORO TN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110790July 11, 2018
AIR BAGS
ON FRIDAY JULY 6, 2018 I WAS IN A AUTO ACCIDENT MY CAR ROLLED DOWN HILL AND NEITHER DRIVER OR PASSENGER AIRBAGS DEPLOY I WAS WEARING MY SEAT BELT IN WHICH I FELL OUT OF . MY ACCIDENT TOOK PLACE ON [XXX] MY PHONE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11110292July 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
MY VEHICLE SUFFERS FROM LOSS OF POWER WHEN MAKING A SQUARE TURN AKA A VERY SHARP TURN. IT ONLY HAPPENS WITH LEFT TURNS. THE PROBLEM IS WEAR OF A CABLE NEAR THE FRONT LEFT TIRE WHICH CONTROLS THE ANTILOCK BRAKES AND/OR THE TRACTION CONTROL / STABILITRAK FEATURE. THE WEARING IS SUCH THAT WHEN TURNING SHARPLY TO THE LEFT, THE WORN CABLE SUFFERS INTERMITTENT CONNECTIVITY LOSS. THAT LOSS OF CONNECTIVITY TRIGGERS TRACTION CONTROL TO BRIEFLY SEVER POWER TO THE FRONT TIRES. I HAVE FOUND THAT MANUALLY TURNING OFF TRACTION CONTROL PREVENTS THIS PROBLEM FROM HAPPENING. I COULD REPRODUCE THE PROBLEM RELIABLY. IT NEARLY ALWAYS HAPPENS WHEN MOVING FROM A PARKED POSITION INTO THE ROADWAY, AND WHEN LEAVING A PARKING LOT AFTER REVERSING OUT OF A PARKING SPACE. THE PROBLEM IS PARTICULARLY DANGEROUS WHEN I AM MAKING LEFT TURNS ACROSS ONCOMING TRAFFIC - I HAVE LOST POWER ONCE IN THE MIDDLE OF ONCOMING TRAFFIC BUT THANKFULLY THE OTHERS DRIVERS WERE AWARE ENOUGH TO STOP BEFORE COLLISION. BECAUSE OF THIS I ALWAYS TURNED OFF THE TRACTION CONTROL FOR ALL DRIVING TRIPS. I FOUND ONLINE SIMILAR REPORTS OF OTHER 2012 CHEVROLET IMPALA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110179July 9, 2018
STRUCTURE:BODY
MY 2003 CHE IMP DEVELOPED A WATER LEAK FROM LOWER RIGHT HAND SIDE OF WINDSHIELD, COWLING AREA. WATER LEAKS ONTO RIGHT FRONT PASSENGER FLOOR. APPEARS TO BE COMING FROM CABIN FILOTER AREA, NOT SUSRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110184July 9, 2018
UNKNOWN OR OTHER
THERE IS AN ISSUE WITH THE DOOR LOCK ACTUATORS AND THE RECIRCULATION DOOR ACTUATOR. THE DOOR LOOKS ARE NOW 98% MANUAL. EVERY ONCE-IN-AWHILE THEY WILL START WORKING AGAIN. THIS HAS LED TO A FEW INSTANCES OF MY VEHICLE BEING LOCKED AUTOMATICALLY WITH THE KEYS INSIDE. THIS CAN BE EXTREMELY HAZARDOUS WHEN IT COMES TO PETS AND CHILDREN. THERE IS A LOUD TAPPING BEHIND THE DASH DUE TO THE RECIRCULATION DOOR ACTUATOR. THIS CAN BE RATHER DISTRACTING AND WORRISOME WHEN IT STARTS HAPPENING FOR THE FIRST TIME WHILE YOU ARE DRIVING. THIS IS A COMMON AND KNOWN ISSUE FOR GM/ CHEVY VEHICLES DURING THIS TIME FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110131July 8, 2018
ELECTRICAL SYSTEM, SEAT BELTS, UNKNOWN OR OTHER
TAKATA RECALLI HAVE CALLED CHEVY ABOUT THE RECALLS I HAVE SEEN ONLINE BUT MY CAR IS NOT INCLUDED. IT IS HAVING ELECTRICAL PROBLEMS TURNS ON AND OFF , THE SECURITY MESSAGE KEEPS COMING UP TO WERE IT WONT LET ME TURN ON THE CAR. IVE SEEN MAY PEOPLE COMPLAIN ABOUT THE ISSUES I HAVE. IVE BEEN DEALING WITH THIS ISSUE FOR MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109986July 7, 2018
POWER TRAIN
HAVING TROUBLE WITH MY IMPALA 2010 WITH SHIFTING OF THE TRANSMISSION FROM FIRST TO SECOND GEAR. IT SEEMS TO BE SLIPPING SOMETIMES NOT ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109584July 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
POWER STEERING WAS LOST, STABILITY LIGHT CAME ON - WAS TOLD THIS WAS DUE TO EROSION - HAD REPAIRED AT MY COST - EXTENDED WARRANTY WOULD NOT COVER AS TECHICIAN STATED MY FAULT ALTHOUGH APPARENTLY THIS AREA IS NOT VISIBLE DURING NORMAL SERVICE. NOW THE CAR TWICE HAS NOT STARTED AT ALL - ALL ELECTRONIC SENSORS GO DEAD. HAVE TAKEN TO CHEVROLET DEALER AND THEY ARE UNABLE TO DETERMINED WHAT IS WRONG. AT LEAST EVERY OTHER TIME I TURN ON CAR, THE STABILITY LIGHT OR STEERING LIGHT COME ON, AS WELL AS THE PARK ASSIST LIGHT. I WAIT FOR ABOUT 10 MINUTES OR SO, TRY AGAIN, AND THEY MAY OR MAY NOT GO OFF. 2 - THE REAR VIEW MIRROR FELL OFF DURING THE FIRST MONTH I PURCHASED, SO IT WAS UNDER WARRANTY AND THEY "RE-GLUED) IT SEVERAL TIMES - FINALLY IT WAS RECALLED, AND REPLACED ABOUT 15 MONTHS AGO, NOW THE MIRROR IS DOING THE SAME THING AGAIN. 3- LAST IS THE PILLAR TRIM - IT PEELED AND I HAD TO HAVE REPLACED AT MY COST - THIS SHOULD NOT HAVE OCCURRED. I FEAR I HAVE A LEMON, BUT MORE IMPORTANTLY I AM NOT RECEIVING THE SERVICE NECESSARY FROM CHEVROLET DEALER - I HAVE MAINTAINED THE SERVICE ON MY CAR THROUGH THE DEALER, BUT SO MANY UNANSWERED CONCERNS LEAVES ME AT RISK FOR ACCIDENT SHOULD CAR JUST STOP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109653July 5, 2018
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE BLIND SPOT MONITORING SYSTEM FAILED TO OPERATE AND THE SIDE ACTIVATION SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SCHONER CHEVROLET (720 W MAPLE ST, HARTVILLE, OH 44632, (330) 267-9263) AND WAS INFORMED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105236July 2, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL I HAVE A 2008 CHEVY IMPALA I'M HAVING PROBLEMS WITH ENGINE REDUCE CAR IS JERKING AND SLOWING DOWN I HAD THE PATIO REPLACED AND ONE SENSOR AND NOW I AM HAVING A THROTTLEBODY PUT ON HOPEFULLY HOPEFULLY THIS STOPS THE PROBLEM BUT THIS ISSUE HAS BEEN GOING ON FOR A VERY LONG TIME OTHER PEOPLE I HAVE COMMUNICATED WITH THAT HAS THE SAME CAR AS ME ARE HAVING THE SAME PROBLEMS UNFORTUNATELY I LOOK THESE PROBLEMS UP IN OUR CARS FOR THE 2008 CHEVY AND WAS NOT ON THE RECALL LIST WHICH I THINK THAT IT SHOULD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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