Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11209612May 24, 2019
STEERING
STEERING WHEEL DOES NOT LOCK IN PARK ALARM DOES NOT ENGAGE WHILE PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209652May 24, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
MY WIFE AND I OWN A 2012 CHEVROLET IMPALA,I HAVE RESEARCHED THIS VEHICLE A LOT.ON COMPLAINT WEBSITES,THERE ARE PAGES AND PAGES OF PEOPLE COMPLAINING ABOUT THE BLEND DOORS FOR HEAT AND AIR,YOU HAVE NO CONTROL OVER THE DEFROST OR AIR OOR HEAT,THAT IS DANGEROUS FOR ANYBODY TO DRIVE AND YOU CAN GO UP TO CAR AND BADLY TOUCH CAR AND IT STARTS CLICKING AND CLICKING AND DON'T STOP,CHEVROLET REFUSES TO FIX PROBLEM THAT'S THEIR FAULT FOR USING INFERIOR PARTS ,THAT TO ME AND A LOT,A LOT OF PEOPLE SAY CHEVROLET AND GM,DON'T GIVE A [XXX] ABOUT THE SAFETY OF THEIR VEHICLES OR CUSTOMERS,SO IF THIS PROBLEM ISN'T ADDRESSED,I KNOW YOU DON'T CARE BUT I'LL NEVER BUY A CHEVROLET AGAIN,AND I'VE BOUGHT QUITE A FEW CHEVROLET'S,BUT NEVER BEEN TREATED THIS WAY FOR THEIR MISTAKES,THE REASON I KNOW IT'S DANGEROUS IS BECAUSE YOU CAN'T CONTROL ANY FUNCTIONS OF THE HEAT AIR OR DEFROST,MY WIFE IS DISABLED AND FOR HER TO HAVE TO GET OUT AND WIPE WINDSHIELD OFF JUST TO DRIVE,AND GOD HELP US IF IT RAINS,WE HAVE TO PULL OVER TO CLEAN WINDSHIELD,IF THAT'S NOT DANGEROUS THEN ANYBODY THAT OWNS ONE OF THESE CARS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209822May 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SERVICE STABILITRACK WARNING INDICATOR LIGHTS FLASH AND BEEP WHILE ALL GUAGES GO TO ZERO AND BACK WHILE DOOR LOCKS ARE ALSO ENGAGING OPEN AND CLOSED AT ALL SPEEDS. HAS BEEN ALMOST ON DAILY BASIS FOR THE LAST FEW MONTHS. BEFORE 6 MONTHS AGO WOULD ONLY HAPPEN OCCASIONALLY.VEHICLE WILL LOSE ACCELERATION FOR A FEW SECONDS. . THIS WILL HAPPEN SEVERAL TIMES WHILE DRIVING CONSECUTIVE ALMOST 10-20 TIMES IN A ROW. TRACTION CONTROL AND ABS, BRAKE ASSIST WILL ALSO HAVE WARNING LIGHTS GO OFF. HAVE HAD MY CAR IN 2 DIFFRENT SHOPS AND SPENT ALMOST $2000 AND STILL NO FIX. . CHEVY NEEDS TO DO A BETTER JOB EXPLAINING WHAT SERVICE STABILITRACK CONSIST OF. MECHANICS HAVE NO CLEAR IDEA WHAT TO FIX. IS THERE A RECALL ON THIS SYSTEM. ANY HELP WOULD BE MUCH APPRECIATED. CHEVY HAS NO ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209572May 23, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TRUNK OF THE CAR LEAKS AROUND THE TWILIGHTS CAUSING THE TWILIGHTS TO SHORT OUT AND WATER TO GET INTO THE TRUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209575May 23, 2019
FUEL/PROPULSION SYSTEM
I WAS NOTICED THAT THE CAR IF IT SETS WITHOUT BEING RAN. THAT IT WAS LOSSING GAS ON THE GAS GAUGE. I WOULD PARK THE CAR OVER THE WEEKEND AND WHEN I CHECK THE MONDAY BEFORE WORK THAT THE GAUGE HAD DROPPED. I HAD A FRIEND CHECK AND HE SAID THAT THE FUEL LINES WHERE WET WITH FUEL AND LOOKED LIKE THEY HAD DRAGGED ON THE GROUND. HE SAID I SHOULD GET A HOLD OF A DEALERSHIP TO SEE IF THERE IS A RECALL OR A SAFETY DESIGN FLAW THAT CAN GET THIS FIXED. CAUSE 1 SPARK AND THE CAR COULD CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209583May 23, 2019
FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING HOME FROM WORK POWER STEERING LOST POWER ON BRIDGE & COULD BARELY TURN WHEEL HAD THE VEHICLE TOWED TO DEALER WHEN I WAS INFORMED IT WAS ALSO LEAKING GAS FUMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209166May 22, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BRAND NEW BATTERIES DIE WITHOUT EVEN DRIVING.NEW BATTERIES WILL DIE INSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208946May 21, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN BRAKING OR TURNING A GRINDING SOUND SIMILAR TO BAD BRAKES (FRONT BRAKES WERE REDONE LESS THAN 1 YEAR AGO) AND THE SERVICE STABILITRACK, ABS LIGHTS COME ON AND PERIODICALLY SHUT OFF. I'VE SHUT OFF TRACTION CONTROL BUT IT STILL ENGAGES WHEN TURNING LEFT OCCASIONALLY CAUSING REDUCED ACCELERATION AND DANGER TO MYSELF WHEN CROSSING TRAFFIC. VEHICLE AT 95K MILES BUT THIS HAPPENED BEFORE AT AROUND 50K MILES AND WAS REPAIRED BY DEALER AND PARTIALLY COVERED BY BUMPER TO BUMPER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209128May 21, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKATA RECALL. THE POWER STEERING LIGHT SIGNAL CAME ON WHILE STARTING THE CAR. THE STERRING WHEEL WAA STIFF. THE CAR ACTED AS IF IT DIDNT WANT TO START WHEN IT ON MY RADIO STATION WAS ON SOME RANDOM STATION AS IF THE BATTERY WAS MESSED WITH. WHILE DRIVING AND IN PARK THE PASSENGER AIRBAG LIGHT GOES OFF AS IF NOONE IS IN THE PASSENGER SEAT WHEN CLEARLY SOMEONE IS SITTING BUCKELED IN. THE POWER STEERING HAPPEND TODAY AND THE AIRBAG LIGHT HAS HAPPENED OCCASIONALLY IN THE PAST COUPLE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208636May 20, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
JANUARY 2019 WAS DRIVING ON A VERY CONGESTED INTERSTATE 95 AT THE POSTED SPEED LIMIT OF 65. A WARNING POPPED UP ON MY DASH BOARD.SERVICE STABIL TRAK ENGINE IN REDUCED POWER. IT WAS LIKE I LONGER CONTROLLED MY CAR. THE SPEED SUDDENLY DROPPED. I WENT FROM 65MPH TO MAYBE 30MPH. IT FELT LIKE MY BRAKES WERE BEING APPLIED . I BECAME SCARED AND ALMOST STARTED TO PANIC. BUT BECAUSE I WAS IN THE FAR RIGHT LANE I WAS ABLE TO PULL OFF THE INTERSTATE. I SAT THERE ON THE SIDE OF THE INTERSTATE WITH MY HEART RACING AND MY HANDS LOCKED ON THE STEERING WHEEL SO HARD THEY CRAMPED UP. I TURNED OFF MY CAR AND REMOVED THE KEYS FROM THE IGNITION. I THANKED GOD I WAS ALONE IN THAT CAR. I THANKED GOD THE CAR BEHIND ME WAS NOT TAILGATING ME. I WAITED FOR ABOUT 5 MINUTES AND THEN PUT THE KEY BACK IN THE IGNITION AND STARTED THE CAR UP. THE WARNING WAS GONE BUT THE SERVICE ENGINE LIGHT REMAINED ON. I WAS SCARED TO DEATH TO MERGE BACK ONTO THE INTERSTATE SO I PUT ON MY FLASHERS AND DROVE ON THE SHOULDER AT 20-30MPH UNTIL I GOT TO THE FIRST EXIT. I MADE IT HOME. I CALLED A CAR REPAIR COMPANY. THEY TOLD ME THE SENSOR MORE THAN LIKELY NEED TO BE RESET. THEY SUGGESTED I TAKE IT TO A CHEVY DEALERSHIP SERVICE CENTER. THE NEXT DAY I STARTED MY CAR UP AND ALL WARNING WERE GONE SO I DID NOT TAKE IT TO THE SERVICE CENTER. THE CAR RAN FINE UNTIL TODAY 52/20/2019. I JUST FILLED MY TANK UP WITH GAS. TURNED IT ON PUT IT IN GEAR AND DROVE 20FEET WHEN THE SAME ERROR CAME ON . I HAD LOOKED UP THIS ERROR ON THE INTERNET. SEEMS LOTS OF AMERICANS HAVE ALMOST BEEN KILLED BECAUSE A CAR MAKER HAS A MECHANISM BUILT IN TO IT VEHICLE THAT TAKES CONTROL OF THE SPEED TO WHICH THE VEHICLE IS TRAVELING. PEOPLE ARE SPENDING A LOT MONEY TO FIX AN ISSUE THAT SEEMS TO NOT HAVE A FIX. CHEVROLET IS PUTTING THE LIVES AND THE LIVES OF OTHERS ON THE ROADS IN JEOPARDY WITH THEIR STABIL TRAK COMPUTER SENSORS.YOUR FAILING AMERICANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208860May 20, 2019
AIR BAGS, STEERING
THE CAR STARTED TO STATE THE AIRBAG NEEDED SERVICING. I LOOKED UP THE ISSUE ONLINE AND SAW THE RECALL FOR MY MAKE AND MODEL. RECALL NUMBER 273230. THE NHTSA NUMBER IS 16V507000. SEPARATELY, THE STEERING WHEEL IS INCREDIBLY STIFF WHEN STARTING THE CAR, AND WHILE MAKING TURNS. NEED BOTH ARMS TO FORCE THE CAR TO TURN. THERE IS NO ISSUE WITH POWER STEERING FLUID. THE STEERING LOOSENS A SMALL AMOUNT WHEN APPLYING PRESSURE ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208177May 17, 2019
UNKNOWN OR OTHER
WHEN MAKING A LEFT TURN THE VEHICLE LOCKS UP AND WILL NOT MOVE FORE ONE MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208191May 17, 2019
ELECTRICAL SYSTEM
SIDE VEHICLE DETECTION GETS HOT AND SMOKES. CAUSING ELECTRICAL MALFUCTION.IN MOTION AND STANDING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208267May 17, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208157May 16, 2019
SERVICE BRAKES
PARKING BRAKE WARNING LIGHT STAYS ON. STATIONARY. GM RECALL #15259. ROOT ISSUE ELECTRONIC PARKING BRAKE DRAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207700May 15, 2019
SERVICE BRAKES
MY CAR WAS PARKED IN A HOME DRIVEWAY, SOME HOW JUMPED OUT OF PARK AND STARTED TO ROLL INTO THE STREET. NO ONE WAS IN THE DRIVER SEAT TO CAUSE THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11207851May 15, 2019
AIR BAGS, UNKNOWN OR OTHER
THE STEERING WHEEL CHEVY EMBLEM HAS A DENT HALF CIRCLE ON THE AIRBAG SECTION AND THE TRUNK WHERE THE SPARE IS STORED IS GETTING WATER MAKING TRUNK MOLD AND MILDEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207753May 14, 2019
EXTERIOR LIGHTING:HEADLIGHTS
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POOR PERFORMANCE OF VEHICLE. *LD THE CONSUMER STATED THE LEFT FRONT SIDE LOW BEAM WAS NOT LIGHTING. THE BULB WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207418May 14, 2019
ENGINE, VEHICLE SPEED CONTROL
DRIVING ON HIGHWAY @ 60 MPH WHEN ENGINE DIES WITH NO WARNING. DASH SHOWS FOLLOWING MESSAGES: "ENGINE POWER REDUCED" "SERIVCE TRACTION CONTROL" "SERVICE STABILITRAX" POWER STEERING AND POWER BRAKES STOP WORKING. WHEN CAR KEY IS TURNED OFF AND CHECK ENGINE CODES ARE CLEARED, THE CAR STARTS UP FINE AND CONTINUES TO RUN SMOOTHLY. LUCKILY I WAS ABLE TO SAFELY STOP THE CAR (ALBEIT ON THE MIDDLE OF A MAJOR HIGHWAY), TURN IT OFF, CLEAR THE CODES, AND START IT BACK UP TO GET OUT OF THE WAY. SAME PROBLEM HAPPENED IN JANUARY 2018. AFTER THIS I TOOK IT TO A CHEVY DEALER. THEY SAID CAR WAS COVERED UNDER "WARRANTY" FOR THIS PROBLEM AND THEY REPLACED THE THROTTLE BODY. ONE MONTH LATER SAME PROBLEM KEEPS OCCURRING. CAR RUNS FINE BUT THESE MESSAGES APPEAR ABOUT ONCE A MONTH. TYPICALLY THE ENGINE STAYS ON AND IS ONLY LIMITED IN POWER. HOWEVER, OCCASIONALLY THE CAR WILL DIE COMPLETELY WITHOUT WARNING, EVEN ON THE HIGHWAY. HAD CAR BROUGHT TO CHEVY DEALER. THEY SAID THEY CAN NOT FIX THE PROBLEM UNLESS IT IS CURRENTLY OCCURRING WITH THE CAR. THEY RECOMMENDED I TAKE THE CAR AND BRING IT BACK TO THEM WHEN THE PROBLEM HAPPENS AGAIN. HOWEVER, I DO NOT FEEL SAFE DRIVING THIS CAR KNOWING THE ENGINE COULD JUST SHUT DOWN AT ANY MOMENT AND THE CHEVY SPECIALIST THEMSELVES DO NOT SEEM TO EVEN HAVE A CLUE ABOUT WHAT COULD BE CAUSING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207453May 14, 2019
ELECTRICAL SYSTEM
MY CAR HAD LESS THAN 60,000 MILES ON IT WHEN IT FIRST SAID SERVICE SIDE DETECTION, NOW I NO LONGER HAVE BLIND SPOT DETECTION, FRONT CAMERA OR ANY OF THE OTHER SAFETY FEATURES I PAID EXTRA TO HAVE. ITS BECAUSE THE COMPUTER FOR IT IS PLACED NON WEATHER PROTECTED IN THE BUMPER OF THE CAR AND AFTER IT GETS EXPOSED TO OUR WEATHER IT RUINS IT. IT'S A PRICEY FIX THAT WILL JUST KEEP GETTING RUINED. ITS A FAULTY ERROR ON CHEVYS END THIS SHOULD BE RECALLED AND REPLACED. WHEN MINE FIRST WENT OUT I READ ABOUT MANY OTHERS HAVING THE SAME PROBLEM, I JUST KEEP WAITING HOPING THAT CHEVY WILL STEP UP AND DO THE RIGHT THING. THIS IS MY 3RD IMPALA I HAVE OWNED, I ALWAYS SWORE THEY WOULD BE MY ONLY CAR BUT NOW THIS WILL BE MY LAST IMPALA I WILL NEVER OWN ANOTHER ONE. WAY TOO MANY ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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