Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10033836August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHEN APPLYING BRAKES STEERING WHEEL SHIMMIES EXCESSIVELY, AND HEARS A GRINDING NOISE. DEALER ADVISED CONSUMER THAT NEW BRAKE PADS AND ROTORS WERE NEEDED. VEHICLE ONLY HAS 26000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032772August 13, 2003
TIRES:TREAD/BELT
YEAR 2002 CHEVROLET IMPALA UNEVEN REAR TIRE TREAD WEAR. TOOK VEHICLE TO A WALMART SERVICE CENTER FOR TIRE ROTATION AND WAS REFUSED SERVICE, AND TOLD TO TRY TO CONTACT DEALERSHIP IN REGARD TO A POSSIBLE PROBLEM W/ VEHICLE CAUSING THIS. VEHICLE IS 14,000 MILES OUT OF WARRANTY. I WILL HAVE TO PURCHASE 2 NEW REAR TIRES & HAVE CAR INSPECTED & PROBLEM DIAGNOSED. THIS IS A DANGER TO DRIVE WHILE TREAD IS BAD AND MAY POSSIBLY BE A MAJOR DEFECT OF THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032639August 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN 2001 CHEVY IMPALA. ONLY 59K MILES, TRANSMISSION NEEDS REBUILD. TECHNICAL SERVICE BULLITEN 00-07-30-002B JULY 2002 LISTS PROBLEMS THAT MY CAR DEVELOPED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033711August 12, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING ABS FAILED. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032463August 8, 2003
POWER TRAIN
WHILE DRIVING, THE VEHICLE STARTED TO JERK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031015August 7, 2003
STEERING:RACK AND PINION
CLUNKING & POPPING SOUND IN STEERING (INTERMEDIATE STEERING SHAFT) AND RACK AND PINION. TOOK CAR TO CHEVROLET DEALERSHIP AND THEY SAID NOTHING WAS WRONG. PROBLEM STILL EXISTS SO I'M TAKING THIS VEHICLE BACK. SPOKE TO SERVICE DEPT. AND STATED ANOTHER MECHANIC SUGGESTED IT WAS THE STEERING SHAFT. THEY ARE SUPPOSED TO CHECK THE CAR AGAIN MONDAY. MY CONCERN IS THAT OTHERS MAY HAVE THE SAME PROBLEM BECAUSE I SEE NUMEROUS ENTRIES ON THE WEBSITE (WWW.IMPALAHQ.COM). SHOULD THIS BE AN ITEM OF CONCERN TO GM SINCE IT CAUSES YOU TO LOOSE STEERING CONTROL. AT HIGH SPEEDS CAR WANDERS. AT LOW SPEEDS, FEEL EVERY BUMP THROUGH STEERING WHEEL. I HAVE TWO CHILDREN AND I AM AFRAID THAT I AM GOING TO LOSE STEERING LIKE OTHERS INCLUDING POLICE CARS HAVE. CHEVROLET SAYS THEY WANT TO LUBE THE INTERMEDIATE STEERING SHAFT FIRST, BUT COMPLAINTS INDICATE THIS HAS NOT WORKED FOR THEIR SAME EXACT CAR WITH THE SAME EXACT PROBLEM. I WANT THE INTERMEDIATE STEERING SHAFT REPLACED BECAUSE I FEEL THIS IS A REAL SAFETY HAZARD. SOME STATE THEY ARE ON THE THIRD SHAFT AND STILL NO HELP WITH THE STEERING. IMPALA 2000. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029659August 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING, THE BRAKE ROTORS WOE OUT AND CAUSED EXTENDED STOPPING DISTANCE. THE DEALER WAS NOTIFIED. *AK THERE WAS A PULSATION WHEN THE BAKES WERE APPLIED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011666August 7, 2003
ELECTRICAL SYSTEM
WHEN THE VEHICLE WAS STARTED, THERE WAS AN EXPLOSION AND THE ENGINE CAUGHT ON FIRE. THE IGNITION COMPONENTS IN THE FIREWALL AREA OVERLOADED OR SHORTED OUT RAPIDLY WHICH CAUSED THE PLASTIC COVER AND PARTS AROUND IT TO INCINERATE. POSSIBLE FUEL LEAK, HOSES, OR SEALS DAMAGED BY EXPLOSION IGNITING FUEL. GENERAL MOTORS OFFERED TO REPLACE VEHICLE. INSTEAD SETTLED CLAIM. REPLACED NEW IMPALA. *JB *CB *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10030964August 6, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS FLICKER ON AND OFF IN PULSATING FASHION WHILE COASTING, BRAKING OR STOPPED. THE FLICKERING DOES NOT OCCUR WHILE ACCELERATING. 2002 IMPALA LS, SPORT EDITION, 3.8L V-6. THIS CAR WAS TAKEN TO THE DEALERSHIP JUST AFTER PURCHASE, RICHARD LUCAS, IN AVENEL, NJ. THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THE CAR WAS THEN TAKEN TO A DEALERSHIP IN RACINE, WI - FRANK BOUCHER. THE FIRST TIME, THEY WERE UNABLE TO RECREATE THE PROBLEM AND GAVE ME A "BULLETIN" ADVISING DIMMING OF LIGHTS WAS NORMAL. THIS ISN'T DIMMING, IT'S FLICKERING. PLUS - I WAS PULLED OVER BY A POLICE OFFICER WHO THOUGHT I WAS PLAYING WITH MY HEADLIGHTS. I TOOK IT BACK TO THE DEALERSHIP, FRANK BOUCHER, AND THEY CONTACTED GM TECH SERVICES. THEY CHECKED A FEW THINGS INCLUDING THE AIR PUMP. THEN - BY USING THE TECH II TOOL, THEY WERE ABLE TO RECREATE THE FLCIKERING BY SWITCHING THE AIR PUMP ON. HOWEVER, THE RESPONSE FROM GM TECH SERVICES IS, THEY HAVE NO INFORMATION ON THE PROBLEM, HAVE NEVER RECEIVED A COMPLAINT ABOUT IT AND THERE IS NO "FIX". THEY HAVE ALSO STATED THAT THERE IS NO PROPOSED FIX. NOW I READ HERE THERE ARE THREE OTHER COMPLAINTS OF THE SAME PROBLEM. WHAT CAN BE DONE? GM WON'T DO ANYTHING STATING IT IS NORMAL - BUT IT IS NOT NORMAL. IF I AM PULLED OVER BY A POLICE OFFICER, THIS IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032000August 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES WHILE TRAVELING AT LOW SPEED OR STOPPING VEHICLE WOULD STALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030770August 4, 2003
SUSPENSION:FRONT
THERE IS A "POPPING" NOISE FROM THE FRONT END WHEN TURNING STEERING WHEEL TO THE LEFT. THE DEALER "LUBED" THE PART, HOWEVER IT DID NOT CURE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027115August 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING 50 MPH THE DRIVER DEPRESSED THE BRAKE PEDAL AND NOTICED THAT BRAKE POWER WAS LOST AFTER THE VEHICLE CAME TO A STOP AND THAT IT WAS VIBRATING. IT WAS LATER DETERMINED THAT THE AIR INTAKE HAD WORN THROUGH THE COMPUTER SENSOR ON THE HARNESS AND CAUSED A LOSS OF VACUUM TO THE POWER BRAKES, AND LOSS ALL POWER TO ASSIST. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031575July 30, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAG LIGHT CONTINUALLY HAS HAD ONGOING PROBLEMS, DEALER STATED MODULE SENSOR NEEDS TO TO BE CHANGED, AND IT WILL COST $1,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031589July 30, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT NORMAL SPEED CONSUMER LOST CONTROL, AND HAD A FRONT AND CENTER COLLISION. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030481July 30, 2003
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS, GET A JERKING VIBRATION IN STREERING WHEEL. GINN MOTORS IM COVINGTON GA. STATES THAT IT IS NOT THE RACK-N-PINION, BUT THAT IT IS THE STEERING COLLUM AND THAT IT WOULD NEED TO BE BROKEN DOWN AND GREASE ADDED (COST 170.00. THIS IS AFTER THEY CHARGED ME 200.00 JUST TO GIVE ESTIMATE. WHEN CAR HAD 26000 MILES JOHN MILES CHEVY REPLACED THE RACK-N-PIONION WHEN IT WAS DOING THE SAME THING AND THAT CLEARED IT UP UNTIL NOW AT 60000 MILES. NOW THE TRACTION OFF AND THE BRAKE WORNING LIGHTS ARE COMING ON WITH THIS VIBRATION. BLINKERS WILL BE WORKING FINE, THEN THEY WILL JUST QUIT. WHEN THIS HAPPENS BOTH DIRRECTIONS WILL NOT WORK. 30 MINUTES LATTER THEY WORK FINE. PROBLEM WILL NOT STAY LONG ENOUGH TO FIND SOURCE. AIR BAG LIGHT COMES ON AND OFF JUST LIKE THE TURN SIGALS. SINCE WHEN DO DEALERSHIPS CHARGE A MINIMUM OF 200 DOLLARS FOR AN ESTIMATE. THEY ALSO DID NOT REPAIR RECALL OF COOLANT LEAK. THEY SAID THEY DO NOT HAVE THE PART. GAVE NO IDEA WHEN THEY COULD GET PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031313July 29, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING TRANSMISSION WILL LOCK UP, LOCKING THE REAR TIRES, AND IT WILL BE HARD TO CONTROL THE VEHICLE. CONSUMER WILL BE FORCED TO PULL OVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031438July 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AND WITHOUT WARNING FRONT BALL JOINT SNAPPED. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031227July 28, 2003
ELECTRICAL SYSTEM
CONSUMER STATES THAT THE ELECTRICAL SYSTEM HAS FAILED. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026683July 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE ROTORS WERE WARPED WHICH CAUSED VIBRATION WHILE BRAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ROTORS WERE WARPED BECAUSE THE VEHICLE WASN'T USED ENOUGH. THE DEALER REFACED BOTH BRAKE ROTORS. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030003July 23, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR BRAKE LIGHTS. ALSO, THE WAY BRAKE LIGHTS WERE DESIGNED WAS BAD. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY HAVE NOT BROKEN ANY LAWS, AND THAT THEIR CARE WAS SAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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