Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11306923February 4, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 50 MPH THE VEHICLE STALLED. THE STABILIZER TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307028February 4, 2020
ENGINE
ROCKER ARM OIL CONTROL VALUE WAS REPLACED ONCE AND HAS WENT OUT AGAIN AND THE PIECE WAS SAID TO BE FAULTY BUT GMC CANNOT TELL ANYONE A DATE ON WHEN THEY WILL HAVE THIS PART AVAILABLE.IVE HAD THIS PART REPLACED ONCVE ALREADY AND NOW IM BEING TOLD IT IS NO LONGER AVAILABLE AND MY CAR THAT I HAVEN'T HAD EVEN A YEAR CANT BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306739February 3, 2020
AIR BAGS
THE SERVICE AIR BAG LIGHT IS ON WHEN STARTING, DRIVING & STANDING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306727February 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS RIDING ON THE HIGHWAY DOING 60MPH WHEN MY CAR REDUCED SPEED TO 34MPH AND THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK WARNING BLINKING. I ALSO HAD A BIT OF SHAKE IN MY VEHICLE WHEN IT CAME ON AND SLOWED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306760February 3, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE CABIN OF THE VEHICLE. THE INSTRUMENT CLUSTER SHOWED LOW LEVELS OF OIL AND POWER STEERING FLUIDS. A DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306762February 3, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE SHAKES WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT WAS DRIVING ABOUT 40 MPH WHEN THE FAILURE OCCURRED. THE CONTACT ALSO STATED THE WARNING LIGHTS DID NOT ILLUMINATE BEFORE THE VEHICLE STARTED SHAKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306776February 3, 2020
ENGINE
FAULTY ROCKER ARM OIL CONTROL VALVE, CODE P2646. GM REFUSES TO RECALL THOUGH IT'S KNOWN ISSUE. GM DOES NOT HAVE PART NOR ARE THEY PRODUCING IT, BUT THERE'S NUMEROUS COMPLAINTS ONLINE AND THIS IS A MAJOR SAFETY ISSUE. HOW AM I SUPPOSED TO FIX IT AND MAKE MY CAR SAFE IF THEY WON'T MAKE THE PART? EITHER THEY RECALL IT OR THEY PAY FOR FIX AT DEALERSHIP. I'VE HAD TWO SEPARATE MECHANICS VERIFY THIS ISSUE AND CAN PROVIDE DOCUMENTATION IF ASKED. IF I NEED TO HIRE LAWYER FOR CLASS-ACTION SUIT I CAN. THERE IS ALREADY A PETITION ON CHANGE.ORG, HTTPS://WWW.CHANGE.ORG/P/GENERAL-MOTORS-MAKE-GM-ISSUE-A-RECALL-FOR-FAULTY-ROCKER-ARM-OIL-CONTROL-VALVE-IN-2014-AND-2015-CHEVY-IMPALA-S-AND-MALIBU-S, WITH OVER 500 SIGNATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306804February 3, 2020
ENGINE, TRACTION CONTROL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THE SERVICE TRACTION CONTROL, ENGINE REDUCE, AND STARTING DISABLE SERVICE THROTTLE MESSAGES ILLUMINATED. THE STEERING WHEEL CEASED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE CONTACT WAITED FOR FIVE MINUTES AND WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306522February 2, 2020
STRUCTURE:BODY
THE BACK DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE WHEN YOU PULL THE HANDLE FROM THE OUTSIDE IT DOESN'T FEEL LIKE THERE'S ANYTHING CATCHING ON THE INSIDE IT'S JUST LOOSE, IT'S THE SAME WAY FROM THE INSIDE ALSO. I WENT TO THE STORE WHEN I LEFT MY HOUSE I PUT MY DAUGHTER IN HER CAR SEAT ON THAT SIDE THE DOOR OPEN FINE IT SHUT AND LATCHED FINE WHEN I GOT TO THE STORE AND GOT OUT TO GET MY DAUGHTER OUT OF HER CAR SEAT THE DOOR JUST WOULD NOT OPEN IT'S LIKE IT'S LOCKED BUT IT'S NOT LOCKED YOU CAN MOVE THE MECHANICAL LOCK UP AND DOWN FROM THE INSIDE , AND YOU CAN ALSO HIT THE LOCK AND UNLOCK WITH THE KEY FOB AND IT DOESN'T MAKE A DIFFERENCE. THE DOOR JUST WILL NOT OPEN. THIS REALLY CONCERNS ME CONSIDERING IF THERE WAS AN ACCIDENT AND THE BACK PASSENGER NEEDED TO GET OUT OF THE CAR THEY WOULDN'T BE ABLE TO. THIS COULD BE A VERY BAD SAFETY ISSUE, AND HAS ME EXTREMELY CONCERNED CONSIDERING I HAVE THREE SMALL CHILDREN THAT RIDE IN THE BACKSEAT DAILY THIS IS MY DAILY DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306216January 31, 2020
ENGINE
MY WIFE WAS DROPPING OUR KIDS OFF AT SCHOOL AND OWN HER WAY BACK HOME THE CAR STARTED SMOKING. SHE WAS ABLE TO PULL INTO A WALMART. I GOT THE CAR TOWED TO A ELITE AUTO REPAIR SHOP IN CYPRESS, TX. I WAS TOLD THAT MY CAR NEEDED A ENGINE VARIABLE VALVE TIMING OIL CONTROL VALVE BUT THEY HAD TO ORDER THE PART. THIS HAPPENED IN NOVEMBER 2019 AND IT'S NOW FEBRUARY 2020 AND THE PART STILL HASN'T COME IN. WHILE LOOKING FOR THE PART MYSELF I FOUND THAT MANY PEOPLE ARE DEALING WITH THE SAME ISSUE. BECAUSE THIS WAS MY ONLY MEANS OF TRANSPORTATION I'M NOW FORCED TO RENT CARS UNTIL I CAN GET MY CAR FIXED AND I HAVE ABSOLUTELY NO IDEA WHEN I'M GOING TO GET MY CAR BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306225January 31, 2020
SUSPENSION
FRONT END SUSPENSION IS MAKING NOISES, BALL JOINTS AND DRIVER SIDE AXLE LOOSE. WAS TOLD ALL THIS HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306251January 31, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY VEHICLE, THE RPM GOES TO 4 OR 5 WHILE ONLY ATTEMPTING TO DO SPEED LIMING, IT STALLS AND JERKS AS IF SOMEONE IS PULLING ON THE VEHICLE AS I TRY TO ACCELERATE. ON THE EXPRESSWAY, MY VEHICLE STRUGGLES TO HIT 40MPH - 60MPH WITHOUT IT FEELING FORCED AND RPM AT 5. IT STALLS TO REVERSE SOMETIMES AND STALLS TO TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302968January 30, 2020
POWER TRAIN
MY CONDITION IS IDENTICAL TO THE COMPLAINT FILED # 11302262. MY VEHICLE HAS BEEN IN FOR THE REPAIR SINCE AUGUST 19, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306136January 30, 2020
STEERING
THE POWER STEERING WENT OUT ON MY WIFE WHILE DRIVING ON A BUSY STREET. SHE COULD HARDLY HANDLE THE STEERING BUT DID MANAGE TO PULL AROUND A CORNER AWAY FROM THE TRAFFIC. WE HAD IT TOWED TO ANTELOPE VALLEY CHEVROLET AND I ASK IF THERE WAS A RECALL ON THE STEERING AND THEY SAID NO. THIS HAPPENED MARCH 14, 2019 AND THE CAR HAD 20,106 MILES ON IT. I WAS LOOKING THROUGH THE RECALLS ON THIS MODEL IN JANUARY 2020 AND IT SHOWED THERE WAS A RECALL JULY 23,2014. ANTELOPE VALLEY CHEVROLET CHARGED US $300.00 TO UPDATE THE SOFTWARE BUT THE RECALL SHOWED IT SHOULD OF BEEN FREE. ANTELOPE VALLEY CHEVROLET SAID THEY CHECKED THE RECALL AT 1036 MILES SO NOT RESPONSIBLE FOR THIS HAPPENING AT 20106 MILES. DID THEY CHECK THE RECALL AT 1036 MILES? IF THEY HAD CLEANED THE PAINT FROM THE GROUND STUD NUT WHY WOULD IT HAPPEN AT 20,106 MILES. IS IT GOING TO KEEP HAPPENING EVERY 20,000 MILES BECAUSE IT IS A VERY DANGEROUS THING AND COULD CAUSE AN ACCIDENT VERY EASILY. WHAT I THINK I SHOULD GET IS MY $300 BACK FROM ANTELOPE VALLEY CHEVROLET BECAUSE THEY PROBABLY DIDN'T DO THE JOB THE FIRST TIME. ALSO MAYBE THE RECALL SHOULD BE ACTIVATED AGAIN BECAUSE OF THE DANGER OF THE STEERING GOING OUT AND CAUSING AN ACCIDENT ON A ROAD, HIGHWAY OR FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306201January 30, 2020
ENGINE
THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11302714January 29, 2020
EXTERIOR LIGHTING
THE FRONT HEADLIGHTS GO OUT EVERY FEW MONTHS I'VE ALREADY HAD TO REPLACE LIGHTS 3 TIMES IN ONE YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302924January 29, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE BLIND SPOT DETECTION SENSOR IS CORRODING AND SHORTING OUT. IT IS CAUSING OTHER SYSTEMS ON THE CAR TO SHOW ERROR MESSAGES AND FAILURES LIKE THE AIR BAG AND TRACTION SYSTEM WELL DRIVING. IT ALSO KEEPS BLOWING FUSES. THIS SENSOR WAS NEVER PROPERLY PROTECTED FROM THE ELEMENTS. IT ALSO COST OVER $800 TO REPLACE ONE OF THEM. I KNOW THIS IS THE PROBLEM BECAUSE I HAVE HAD TO REPLACE THEM BEFORE AND IT IS HAPPENING THE EXACT SAME WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302546January 28, 2020
ELECTRICAL SYSTEM
WHILE I WAS DRIVING ON THE HIGHWAY, MY VEHICLE GAVE ME A 'SERVICE SIDE DETECTION SYSTEM' WARNING. A FEW MORE MILES DOWN THE ROAD, I SMELLED AN ELECTRICAL SMELL ALMOST LIKE SOMETHING WAS BURNING. LUCKILY, I MADE IT HOME AND AM TAKING IT TO THE DEALERSHIP TOMORROW. IT WAS VERY SCARY AND I'M THANKFUL MY 1 YEAR OLD SON WASN'T IN THE CAR WITH ME AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302262January 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OIL CONTROL SOLENOID VALVE FAILURE CAUSING LOSS OF POWER, INSTABILITY AT ALL SPEEDS, AND SURGING OF ENGINE. GM DOES NOT HAVE ANY PARTS TO REPAIR THIS ITEM AND DOES NOT HAVE A ETA ON WHEN THEY WILL GET THEM, THERE ARE NO AFTERMARKET OPTIONS AVAILIBLE EITHER DUE TO THE RATE OF FAILURE. GM PART# 12633613
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301993January 27, 2020
ELECTRICAL SYSTEM:HORN
2019 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO HORN ASSEMBLY PROBLEM. CONSUMER STATED THAT HORN DOES NOT SOUND WHEN PRESSING HORN ICONS ON STEERING WHEELS. *LD THE CONSUMER STATED THE ONLY WAY TO ACTIVATE THE HORN IS TO PRESS THE NEAR THE AIRBAG SYMBOL WHICH IS INCONSISTENT WITH THE OWNER'S MANUAL. THE VEHICLE WAS INSPECTED AND WAS DETERMINED TO BE OPERATING AS DESIGNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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