Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10178408January 11, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* - THE CONTACT HAS A 2007 CHEVROLET IMPALA WITH AN ODOMETER READING OF 3800 MILES AND HAS HAD COMPUTER FAILURES. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR DOSE NOT WORK, AND THE AIR BAG LIGHT CONTINUALLY STAYS ON. THE CONTACT TOOK THE CAR TO THE DEALER (GRAFF CHEVROLET ) THEY TOLD HIM THAT THE TIRE PRESSURE MONITOR ON OVER HALF OF THEIR NEW IMPALAS DON'T WORK PROPERLY; AND THAT THEY DID NOT KNOW WHY THE AIR BAG SYSTEM LOST ITS CODING, BUT THEY DID REINSTALL A NEW CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178315January 10, 2007
ELECTRICAL SYSTEM
MY 2001 CHEVROLET IMPALA STARTED THIS PROBLEM ABOUT A MONTH AGO. OBVIOUSLY, IT IS ANNOYING, BUT IT CONCERNS ME MOSTLY DUE TO THE SAFETY ASPECT. I BELIEVE I HAVE DISCOVERED THE PROBLEM BY MY RESEARCH ON THE INTERNET AS WELL AS FINDING THE SAME PROBLEM WITH THE 2001 PONTIAC GRAND AM ON THE INTERNET FROM OTHER OWNERS. MY TRIPS TO MULTIPLE DEALERSHIPS AND REPAIR SHOPS HAVE PROVED WORTHLESS. THE CAR WILL FAIL TO START AT TIMES. THE SECURITY LIGHT COMES ON. AFTER 10 TO 15 MINUTES IT WILL START AND RUN GREAT. IT APPEARS TO BE A PASSLOCK SECURITY PROBLEM THAT WILL BE VERY COSTLY TO REPAIR. I BELIEVE GM SHOULD ISSUE A RECALL SO THE CONSUMER DOES NOT HAVE TO FOOT THE BILL TO HAVE THIS REPAIRED. THE CAR CRANKS OVER FINE AND THE BATTERY IS NEW, BUT IT SOUNDS LIKE NO FUEL GETTING TO WHERE IT IS SUPPOSED TO GO. PLEASE RESEARCH AND I AM SURE YOU WILL FIND THAT OTHER IMPALA OWNERS HAVE THE SAME PROBLEM. I DID NOT SEE A RECALL OUT ON THIS PROBLEM YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178323January 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ACTS ERRATICALLY. SOME KIND OF COMMUNICATION PROBLEM BETWEEN THE INSTRUMENT CLUSTER AND THE DRIVETRAIN CONTROL MODULE. AS MANY COMPLAINTS I'VE SEEN, THIS SHOULD BE A RECALL ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178344January 10, 2007
FUEL SYSTEM, GASOLINE
MY COMPLAINT PROBABLY DOES NOT WARRANT A RECALL, BUT SHOULD BE HANDLED BY CONSUMER NOTIFICATION. MY 2006 CHEVY IMPALA HAS DEVELOPED A FUEL RELATED PROBLEM THAT CAUSES THE CHECK ENGINE LIGHT TO ACTIVATE. THIS IS CAUSED BY THE USE OF E-85 FUEL. THE COMPUTER DETECTS HIGH ALCOHOL CONTENT IN THE FUEL. THE DEALER WAS ABLE TO SOLVE THE PROBLEM WITH BOTH A SOFTWARE UPDATE AND BY FLUSHING OUT THE E-85 FROM THE FUEL SYSTEM AND RESETTING THE COMPUTER. THE CAUSE OF THIS PROBLEM WAS LACK OF PROPER INSTRUCTION, FROM THE DEALER, IN THE USE OF E-85. I HAVE BEEN INSTRUCTED THAT AFTER FILLING THE GAS TANK WITH E-85, THE VEHICLE MUST BE DRIVEN A MINIMUM OF 11 MILES, BEFORE SHUTTING OFF THE ENGINE. THIS GIVES THE SENSOR IN THE FUEL SYSTEM SUFFICIENT TIME TO ADJUST TO THE FUEL. THIS NEEDS TO BE DONE EVERY TIME THE VEHICLE IS SWITCHED FROM CONVENTIONAL E-10 GAS, TO E-85. I WAS UNAWARE OF THIS PROCEDURE, UNTIL AFTER THE PROBLEM HAD OCCURRED. GM SHOULD NOTIFY ALL CONSUMERS WHO HAVE PURCHASED 2006 AND 2007 VEHICLES EQUIPPED WITH FLEX-FUEL ENGINES OF THIS REQUIREMENT. AFTER THE PROBLEM OCCURS, THE DEALER NEEDS TO PERFORM THE RESET PROCEDURE FOR THE FUEL COMPUTER. THIS PROCEDURE REQUIRES APPROXIMATELY THREE HOURS. IT IS NOT A SERIOUS DEFECT, BUT IT IS UNNECESSARY. THE DEALERS SHOULD INFORM CUSTOMERS, WHEN THE VEHICLES ARE DELIVERED, OF THIS PROCEDURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178345January 10, 2007
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
TL* - THE CONTACT HAS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN CLOSING THE HOOD IT PRESSED THE RUBBER ABOVE THE HEADLIGHTS INTO THE TOP OF THE HEADLIGHTS, AND CAUSED WATER TO LEAK INTO THE HEADLIGHTS. THERE WAS ALWAYS WATER IN THE HEADLIGHTS WHICH CAUSED THE HEADLIGHTS TO BE DIM AND NOT TO PERFORM AT HIGHEST POTENTIAL. ALSO, THE CONTACT STATED THAT THE PAINT WAS COMING OFF OF THE TURN SIGNAL DUE TO THE WATER. THE HEADLIGHTS WERE BECOMING DIMMER AND DIMMER. *AK UPDATE 4/9 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178116January 8, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* - THE CONTACT HAS A 2004 CHEVROLET IMPALA AND THE SPEEDOMETER REGISTERS ACTUAL SPEED INACCURATELY FOR PERIODS OF TIME. THE CONTACT STATED THAT ON 01/07/07 HE WAS DRIVING AT 60 MPH AND THE SPEEDOMETER STATED THAT HE WAS GOING 10 MPH. *AK UPDATED 2/13/2007 - THE CLUSTER WAS REPLACED. THE LIGHTER WAS INOPERATIVE DUE TO A BLOW FUSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177933January 5, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY CHEVY'S PASSLOCK ANTI-THEFT DETERRENT SYSTEM IS STUCK ON AND I HAVE BEEN TOLD THAT I MUST TAKE IT TO THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177771January 4, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
HEADLIGHTS AND TAILLIGHTS WENT OUT WHILE DRIVING AT NIGHT. THE FIRST TIME IT WAS VERY MOMENTARY (JUST A FEW SECONDS AND THEY AGAIN CAME ON AND FUNCTIONED OK). NONE-THE-LESS IT CAUSED A RAPID APPLICATION OF THE BRAKES. SECOND TIME, APPROXIMATELY 10 DAYS OR SO LATER, SAME HAPPENING AND RAPID STOP CAUSED AND PULLED OFF TO SIDE OF HIGHWAY. AGAIN THE LIGHTS CAME ON AND FUNCTIONED NORMALLY AFTER ABOUT 30 SECONDS TO A MINUTE OF TIME PASSED. THIRD TIME, APPROXIMATELY 2 DAYS LATER, SAME HAPPENING ONLY LIGHTS REMAINED OUT. WAS NECESSARY TO REPLACE THE DIMMER SWITCH AND THE COST TO REPAIR WAS $345. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177804January 4, 2007
AIR BAGS:FRONTAL
TL*- THE CONTACT STATED THAT WHILE DRIVING AT SPEED OF 55 MPH THE AIR BAGS DEPLOYED UNEXPECTEDLY. THE CONTACT NOTICED THAT AIR BAG INDICATOR LIGHTS, HEADLIGHTS, SPEEDOMETER AND GAS GAUGE WERE TURNING ON AND OFF. BOTH THE WEATHER AND ROAD CONDITIONS WERE GOOD. THE CONTACT STATED THAT WHEN SHE TOOK FOOT OFF THE ACCELERATOR THE AIRBAGS DEPLOYED ON BOTH THE DRIVER 'S SIDE AND PASSENGER SIDE OF VEHICLE. THE CONTACT WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WHEN THE HORN STARTED SOUNDING. THE HORN HAD TO BE DISENGAGED MANUALLY. THEN THE VEHICLE WAS TOWED. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD NOT COVER THE EXPENSE OF THE REPAIRS BECAUSE THE CONTACT DIDN'T STRIKE ANYTHING. THE DEALERSHIP SAID THAT THE REPAIR WILL COST $3,000. *AK UPDATED 02/27/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177810January 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER REGISTERS BELOW OR ABOVE ACTUAL SPEEDS FOR PERIODS OF TIME. WILL RESET ITSELF AFTER TURNING OFF IGNITION AND RESTARTING VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177577January 2, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DASH INDICATOR FOR AIRBAG STAYS ON. DEALER SAYS COMPUTER MODULE CONTROLLING AIRBAG DEPLOYMENT DEFECTIVE AND WILL NOT RESPOND TO DIAGNOSTICS. DEALER SAYS THAT CONTROL UNIT MUST BE REPLACED AT A COST OF $557 PARTS AND LABOR. GM WILL ONLY PAY FOR PART, LEAVING CONSUMER WITH RESPONSIBILITY FOR $225. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177380December 30, 2006
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
OUR 2003 IMPALA LS @ 50K MILES HAD A VIBRATION WHEN THE BRAKES WERE APPLIED THAT GREATLY INCREASED WITH HARDER BRAKING AND ALSO A STEADY VIBRATION FROM THE FRONT END THAT INCREASED AS SPEED INCREASED. MY RETIRED FATHER IN LAW BROUGHT THE CAR TO THE DEALER WHERE WE PURCHASED THE CAR, BRIAN HARRIS CHEVROLET IN BATON ROUGE, LA AND HE FELT THAT HE WAS TREATED POORLY BY THE SERVICE DEPT. WE THEN TOOK THE CAR TO ALL STAR CHEVROLET WHERE WE WERE TREATED PROFESSIONALLY. THEY DIAGNOSED THE PROBLEMS, FRONT WHEEL BEARINGS AND WARPED ROTORS, BUT SAID THAT THEY COULD NOT REPAIR IT UNDER WARRANTY UNTIL IT WAS APPROVED BY THE WARRANTY CARRIER, WHICH COULD TAKE SEVERAL DAYS. THEY SAID THAT RENTAL CAR REIMBURSEMENT WOULD BE MADE IF WARRANTY REPAIR WAS APPROVED. WE PAID A DIAGNOSTIC FEE AND PICKED UP OUR CAR AND THEN TOOK IT TO OUR LOCAL INDEPENDENT REPAIR SHOP THAT WE HAVE DEALT WITH FOR YEARS AND PAID FOR THE REPAIR OURSELVES. THEY RESURFACED THE BRAKE ROTOR AND REPLACED THE LEFT FRONT HUB ASSEMBLY. NOW @ 80K MILES WE ARE EXPERIENCING THE SAME WARPED ROTOR PROBLEMS AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177400December 30, 2006
EXTERIOR LIGHTING:HEADLIGHTS
FREQUENTLY AT NIGHT, WHEN SWITCHING FROM LOW BEAM TO HIGH BEAM ALL THE HEADLIGHTS GO OUT.....FOUND BY FLICKERING BACK TO LOW BEAM THEY WILL COME BACK ON. SOMETIMES THEY GO OUT W/O SWITCHING TO HIGH BEAM. SEEMS TO BE A SERIOUS SAFETY RISK! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177294December 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
IN JANUARY 2006 MY 2002 IMPALA LOSS POWER. I WAS GOING UP A VERY SMALL HILL AND I DIDN'T THINK I WAS GOING TO MAKE IT UP. I TOOK MY CAR TO MY LOCAL MOM AND POP'S GARAGE AND THEY PUT IT ON THE COMPUTER. IT SHOWED THAT THE CATALYTIC CONVERTER WAS BAD EVENTHOUGH THE CHECK ENGINE LIGHT DID NOT COME ON. I HAD THEM REPLACE NOT KNOWING THAT THE CAR WAS STILL UNDER WARRANTY FOR EMISSIONS AND THEY DIDN'T USE A GM PART. A FEW MONTHS LATER, THE CHECK ENGINE LIGHT DID COME ON. AGAIN IT SHOWED THE CATALYTIC CONVERTER AS THE PROBLEM. THE SERVICE TECHNICIAN SAID HE HAD NEVER HAD ANY PROBLEMS WITH PUTTING A NON-DEALER PART ON A CAR BEFORE BUT DID REPLACE THE CONVERTER ONCE AGAIN WITH A NON-GM PART IN CASE THE FIRST ONE HAPPENED TO BE A BAD PART. A COUPLE OF MONTHS LATER THE CHECK ENGINE LIGHT IS BACK ON. TOOK IT TO THE DEALERSHIP AND THE CATALYTIC CONVERTER SHOWS AS WELL AS THE TRANSMISSION. OF COURSE, THEY WOULDN'T MAKE GOOD ON THE CATALYTIC CONVERTER BY THIS TIME BECAUSE IT WAS OUT OF WARRANTY AND IT WASN'T THE ORIGINAL GM PART. I WAS TOLD THAT IT WOULD COST $775 JUST FOR THEM TO LOOK AT THE TRANSMISSION. I CANNOT AFFORD THIS AND JUST BROUGHT THE CAR HOME. I'M STILL DRIVING IT BUT IT'S WORSE AND WORSE EVERY DAY. I WOULDN'T TRUST DRIVING THIS CAR VERY FAR. I'VE READ MANY COMPLAINTS ON THE CATALYTIC CONVERTER & THE TRANSMISSION THAT YOU WOULD THINK GM WOULD HAVE TO STEP UP AND DO SOMETHING. AT THIS POINT I WOULD NEVER PURCHASE ANOTHER GM VEHICLE AND MY HUSBAND IS DIEHARD GM. I'VE TAKEN VERY GOOD CARE OF THIS CAR HOPING THAT IT WOULD LAST UNTIL MY DAUGHTER STARTS DRIVING AND I COULD HAND IT TRUSTINGLY DOWN TO HER BUT THAT'S NOT GOING TO BE THE CASE. MY HUSBAND DOESN'T TAKE CARE OF HIS TRUCKS LIKE I WOULD AND HE STILL HAS A 1995 THAT RUNS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177338December 29, 2006
LATCHES/LOCKS/LINKAGES
TL* - ON DECEMBER 25, 2006, THE CONTACT WAS DRIVING 35 MPH WHEN HER CHILD GOT OUT OF THE CHILD SAFETY SEAT AND OPENED THE PASSENGER DOOR. THE CONTACT IMMEDIATELY PULLED OVER AND SECURED HER CHILD. THE CONTACT STATED THAT THIS WAS THE FIRST AND ONLY TIME THAT THIS HAS HAPPENED. THE CONTACT HAS SINCE CALLED THOROBRED CHEVROLET FROM WHOM SHE PURCHASED THE CAR TO FIND OUT WHY THE CAR DID NOT HAVE CHILD PROOF SAFETY LOCKS. THE DEALER TRIED TO SELL HER A NEW CAR INSTEAD OF PROVIDING HER WITH INFORMATION ON HOW SHE COULD GET SOME CHILD PROOF SAFETY LOCKS FOR THIS CAR. THE CONTACT STATED THAT THIS WAS THE ONLY DEALERSHIP THAT SHE HAS CONTACTED CONCERNING THE CHILD PROOF LOCKS . THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE, AND SHE WOULD LIKE THE CHILD PROOF SAFETY LOCKS ADDED TO THE CAR AT NO COST, OR TO BE PROVIDED WITH A CAR THAT DID HAVE CHILD PROOF LOCKS. *AK UPDATED 02/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177207December 28, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A BAD SPEEDOMETER ON MY 2004 CHEVY IMPALA. IT IS ERRATIC. SOMETIMES IT WORKS FINE, BUT NOT FOR LONG. USUALLY IT READS 30 TO 60 MPH OVER WHAT I AM GOING OR IT GOES BEYOND THE 120 MAX. I RESEARCHED ONLINE AND FOUND THIS A COMMON PROBLEM WITH CHEVY VEHICLES. HTTP://WWW.TOPIX.NET/FORUM/AUTOS/CHEVROLET-TAHOE/T2BGKBGI55EKNU77C/P1 ABOVE IS A LENGTHY CUSTOMER COMPLAINT SECTION ON THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177233December 28, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
TL*- THE CONTACT STATED THAT WHEN SHE STARTED VEHICLE WITH 70000 MILES ON IT THE STARTER STAYSED ENGAGED FOR ABOUT 5 SECONDS. THE CONTACT SAID THAT THIS COULD HAPPEN UNDER ANY CONDITIONS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THAT THEY COULD NOT FIND A PROBLEM. THE CONTACT SAID THAT THIS HAPPENED SEVERAL TIMES A MONTH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177070December 27, 2006
ENGINE AND ENGINE COOLING
TL* - THE CONTACT TOOK THE 2004 CHEVROLET IMPALA IN TO HAVE A ROUTINE OIL CHANGE. THE VEHICLE HAD 37, 792 MILES. THE CONTACT WAS TOLD BY THE DEALER THAT THE COOLANT & OIL WAS LEAKING INTO THE ENGINE. THE VEHICLE WAS REPAIRED AND SHE HAS THE REPAIR ORDER. THIS IS THE FIRST INCIDENT. THE VEHICLE DID NOT GIVE ANY WARNINGS. HOWEVER, THE CONTACT'S COOLANT LIGHT TURNED ON 9/06 AND SHE HAD COOLANT ADDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176920December 26, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I PURCHASED A 2006 CHEVROLET IMPALA LTZ IN DECEMBER OF 2005 AND APPROXIMATELY 3 MONTHS AGO I STARTED TO RECEIVE A MESSAGE FROM THE DRIVER INFORMATION CENTER THAT THE TIRE PRESSURE MONITOR SYSTEM NEEDED TO BE SERVICED. I HAVE TAKEN THE VEHICLE TO OUR LOCAL CHEVROLET DEALER ON AT LEAST FIVE OCCASIONS FOR THIS PROBLEM AND IT IS STILL NOT FIXED. THE DEALERSHIP HAS MORE THAN FULFILLED IT'S PART OF THE BARGAIN IN THAT THEY HAVE RE-PROGRAMMED THE SYSTEM ON AT LEAST TWO OCCASIONS AND HAVE REPLACED THE ENTIRE INSTRUMENT CLUSTER AT THE SUGGESTION OF THE FACTORY REP. INDIVIDUAL SENSOR ON THE PROBLEM WHEEL, (RIGHT REAR), HAS ALSO BEEN REPLACED, ALL TO NO AVAIL. THERE HAVE BEEN NUMEROUS CONTACTS BETWEEN THE DEALERSHIP AND THE MANUFACTURER DURING THIS TIME. THE LAST THAT I HEARD AFTER HAVING THE VEHICLE AT THE SHOP FOR TWO DAYS WAS THAT THEY WERE WAITING FOR A CALL BACK FROM A SERVICE REP AND THAT THE MANUFACTURER WAS CONSIDERING REPLACING THE ENTIRE RIGHT WHEEL AND HUB. THIS WAS ABOUT THREE WEEKS AGO AND I STILL HAVE THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176921December 26, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
AT 9000 MI. A LOUD WHINNYING NOISE IN THE ENGINE OCCURRED. DEALER DISCOVERED THE STEERING FLUID WAS LOW DUE TO A LOWER HOSE LEAKING AT A CLAMP. THE CLAMP WAS REPLACED AND AFTER A SHORT WHILE (ABOUT 25 MI.) THE PUMP NOISE SUBSIDED. MAYBE THIS WILL REQUIRE A RECALL DUE TO A NHSTA REPORT OF A BLOWN HOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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