Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10187739April 13, 2007
ENGINE AND ENGINE COOLING
MY 2003 IMPALA CUTS OFF AT LOW SPEED HIGH SPEED AND WHILE IN IDLE THE CAR HAS BEEN TO THE DEALERSHIP FOR REPAIRS THEY CANNOT ANSWER WHAT IS WRONG WITH THE CAR, BUT I KEEP GETTING BILLED FOR THEM TO DIAGNOSE THE ISSUE, I GOT MY CAR BACK ON 4/11/2007 AND ON THE NEXT MORNING WHILE THE CAR WAS WARMING IN THE DRIVE WAY IT SHUT OFF AND WAS HARD TO RESTART I WAS ADVISED BY THE DEALERSHIP MY FUEL FILTER WAS THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187836April 13, 2007
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2001 IMPALA. THE HEADLIGHTS STOPPED WORKING.MY HIGH BEAMS WORK FINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187838April 13, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, TIRES
LEASED 2006 IMPALA LT 3/06. 2/07-FIRST THING THAT HAPPENED WAS POWER STEERING LINE BLEW WHILE DRIVING ON HIGHWAY AT 70 MPH. HAD TOWED VEHICLE TO DEALERSHIP AND IT WAS FIXED. THEY LEFT ALL THE FLUID ALL OVER ENGINE AND BRAKES. SHORTLY AFTER, EXPERIENCED CLANKING NOISE FROM FRONT OF VEHICLE. TOOK TO DEALER FIRST TIME, THEY SAID THEY COULDN'T FIND THE CAUSE OF THE PROBLEM, COULD BE LEFT OVER POWER STEERING FLUID FROM THE BLOWOUT, CAUSING NOISE ON MOVING PARTS. ALSO NOTICED TIRES WERE WEARING. GOT OIL CHANGE AND 3RD TIRE ROTATION FOR VEHICLE. TIRES STILL WEARING IN FRONT AND NOISE BECOMING MORE PROMINENT IN FRONT. TOOK BACK TO DEALER, SAID IT WAS A TRANS AXLE PROBLEM, AND WAS ALSO CAUSING AN ALIGNMENT PROBLEM. THEY CORRECTED THE TRANS AXLE PROBLEM UNDER WARRANTY, BUT SAID THE ALIGNMENT AND EXCESSIVE WEAR ON TIRES WAS MY PROBLEM. THIS DIDN'T SEEM RIGHT, A PROBLEM ON THE VEHICLE CAUSED ANOTHER PROBLEM, BUT IT WAS MY RESPONSIBILITY. THEY SAID THEY ALIGNMENT WAS OK NOW. I ASKED IF THEY CHECKED AND THEY SAID NO, IT WOULD BE OKAY SINCE THE TRANS AXLE PROBLEM WAS CORRECTED. THEY SAID I COULD COMPLAIN, THEY JUST FOLLOW THE RULES FROM UP ABOVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187677April 12, 2007
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL*- THE CONTACT OWNS A 2005 CHEVROLET IMPALA LS. ON 03/30/07 WHILE DRIVING 55 MPH ON A CLEAR, DRY DAY THE FRONT PASSENGER'S SIDE TIRE BLEW OUT. THEY WERE ABLE TO PULL TO SIDE OF THE ROAD, AND RAISED THE VEHICLE TO CHANGE THE TIRE. THEY WERE ABLE TO PUT THE SPARE TIRE ON THE VEHICLE, AND WERE IN THE PROCESS OF PUTTING ON THE LUGS NUTS WHEN THE VEHICLE DROPPED FROM THE JACK, AND SNAPPED THE JACK ON BOTH ENDS. WHEN THE VEHICLE FELL, THE TIRE WELL HIT THE DRIVER ON THE HEAD AND SHOULDER CAUSING INJURY. THE SPARE TIRE CAME OFF AND KNOCKED THE DRIVER FORWARD. THE FRONT PASSENGER'S SIDE ROTOR FELL ONTO THE PAVEMENT. SHE HAD TO CALL 911 FOR POLICE ASSISTANCE. THE STATE TROOPER RAISED THE VEHICLE WITH HIS JACK AND WAS ABLE TO CHANGE THE TIRE FOR THE CONTACT. THE TROOPER LOOKED AT THE JACK, AND BELIEVED IT TO BE DEFECTIVE. THE CONTACT HAS THE TROOPER'S INFORMATION AVAILABLE IF THE NHTSA INVESTIGATORS NEED TO CONTACT HIM. THE CONTACT FILED A COMPLAINT WITH GM, AND SHE WAS GIVEN CASE# 71-506141092. THE CURRENT MILEAGE WAS 52,507 MILES.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10187704April 12, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURNING SIGNALS STOPPED WORKING I HAD TO MANUALLY MOVE MY SIGNAL UP AND DOWN TO TURN CORNERS, GET OVER TWO LANES OF TRAFFIC ON THE INTERSTATE. VERY DANGEROUS HAD TO HAVE HAZARD SWITCH/FLASHER UNIT REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187716April 12, 2007
ENGINE AND ENGINE COOLING
IN THE PAST 6-8 MONTHS, MY 2001 CHEVY IMPALA STARTED TO SHOW THE OBVIOUS SIGNS OF INTAKE MANIFOLD LEAKS (SLUDGE ON OIL CAP, BROWN RESIDUE IN COOLANT OVERFLOW RESERVOIR, SMALL COOLANT PUDDLES ON ENGINE). AT 71,000 MILES I RECEIVED A QUOTE AT A GM DEALER FOR THE FIX...$900.00. THE DEALER SAID HE DOES ONE A DAY ON THESE GM 3.4 ENGINES. AS A SIDE, MY WIFE'S VENTURE, SISTER'S VENTURE AND FATHER IMPALA ALL HAVE THE FAULTY INTAKE MAIFOLD COOLANT/OIL LEAK. AFTER SPEAKING WITH GM, THEY AGREED ONLY TO PAY FOR THE TWO BOLTS, A GASKET AND A SMALL TUBE OF SEALANT. THIS PAST WEEK, THE OIL PRESSURE LIGHT CAME ON AND I STOPPED THE CAR AT THE NEXT PARKING LOT. IT STALLED THERE AND NEVER STARTED. AFTER A TOW, THE MECHANIC ATTEMPTED TO FILL IT WITH OIL AND RUN IT. WITHIN SECONDS IT FLOWS OUT THE OIL FILTER AND THE FILTER AND/OR FILTER GASKET RUPTURES. AFTER CHECKING THE OIL PUMP AND OIL PUMP SENSOR, HIS DIAGNOSIS IS FOR AN ENGINE REPLACEMENT. HE CLAIMS THAT THE SLUDGE FROM THE ANTIFREEZE HAS BUILT UP, AND A CAM BEARING HAS BEEN DAMAGED, RENDERING THE ENGINE IRREPLACEABLE. I CURRENTLY HAVE ,MULTIPLE OPTIONS, THE CHEAPEST OF WHICH IS $3,500.00. WE ARE A GM FAMILY, MY FATHER RETIRED FROM GM. WHY CAN'T GM FACE THE FAULTY DESIGN FLAW OF THE MANIFOLD GASKETS AND COOLANT PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187437April 10, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE AT 15 MPH THROUGH A PUDDLE OF WATER THE STEERING WHEEL LOCKED. THE VEHICLE WAS BROUGHT TO THE DEALER FOUR TIMES ,AND THE SERPENTINE BELT AND TENSIONER WERE REPLACED. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE ON SEVERAL OCCASIONS, BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE 5,600, AND FAILURE MILEAGE WAS 3,200. *AK THE DEALER STATED HAD TO PERFORM ELECTRICAL DIAGNOSTIC AND VERIFIED AIR BAG LIGHT ON AND TIRE MONITOR SYSTEM WAS ON, THE DEALER REPAIRED BOTH DEFECTS. THE CONSUMER STATED WANTS TO BE EITHER REIMBURSED FOR REPAIRS AND OR NEW VEHICLE AND OR BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AND THERE WAS ALSO A PORLBME WITH THE POWER STEERING LOCKING UP. UPDATED 05/22/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187353April 9, 2007
FUEL SYSTEM, GASOLINE
TL* - THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT AGAINST WHAT WAS RECOMMENDED IN THE OWNERS MANUAL. THE GASOLINE STATION THAT HE TOOK THE VEHICLE WAS USING ETHANOL. THE OWNERS MANUAL STATED THAT THE ETHANOL WILL DAMAGE PARTS IN THE CARBURETOR, AND IN THE ENGINE, AND PARTS MADE OF RUBBER. THE CURRENT MILEAGE WAS 26,000. THERE HAD BEEN NO FAILURE TO DATE.*AK UPDATED 04/30/07. *JB THE CONSUMER PROVIDED 2 ARTICLES PERTAINING TO THE ETHANOL SITUATION. THE CONSUMER STATED THE SAME ETHANOL THAT DAMAGES DISPENSING FUEL PUMPS WILL ALSO DO DAMAGE AND POSSIBLY CAUSE FIRES IN AUTOMOBILES. UPDATED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187399April 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
WAS HAVING A HARD TIME STARTING THE CAR AT TIMES, ESPECIALLY ON SHORT TRIPS IN TOWN. TOOK ABOUT 7 CRANKS TO FINALLY GET IT STARTED. DROVE THE CAR THE NEXT DAY, EVERYTHING SEEMED OKAY DID NOT DRIVE CAR AT ALL OVER THE WEEKEND. GOT INTO THE CAR ON MONDAY AND HEARD A HUGE NOISE. I THOUGHT THE WINDSHIELD BROKE. LOOKED UP AND SAW SMOKE COMING FROM UNDER HOOD. UNLATCHED HOOD, AND SAW THE INTAKE MANIFOLD EXPLODED ALONG WITH THE INTAKE PLENUM, AND THERE WAS A FIRE. BURNT THE INJECTOR CONNECTORS. CAR WAS NOW AT DEALERSHIP, AND CHEVROLET WAS SENDING AN INVESTIGATOR TO LOOK AT CAR AS THIS WAS A POSSIBLE RESULT FROM A RECALL BY GM REGARDING THE FUEL PRESSURE REGULATOR, WHICH I TOOK TO DEALER TO HAVE IT REPLACED. HOPEFULLY GM WILL TAKE OFF THIS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187276April 8, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON REDUCED POWER LIGHT CAME ON, FEW SECONDS LATER ENGINE STALLED. PULLED TO SIDE OF ROAD, CALLED ON STAR SVC ADVISOR PERFORMED ONBOARD DIAGNOSTIC TEST, RESULTS INDICATED FAILURE IN THROTTLE SYSTEM/TRACTION CONTROL SYSTEM. ADVISOR ATTEMPTED FIELD REPAIR CYCLING IGNITION SWITCH 3 TIMES AND I ATTEMPTED TO START ENGINE. IT WOULD NOT START. BURNING SMELL COMING FROM VEHICLE, OPENED HOOD- AIR BOX SMOKING. INFORMED ON STAR I AM DISCONNECTING BATTERY. ON STAR ADVISOR CALL ON MY CELL PHONE, AND TOLD ME TOW TRUCK WAS COMING. WHILE AWAITING TOW TRUCK SMOKE BECAME MORE INTENSE FROM AIR FILTER. OPENED THE AIR BOX AND FOUND MASS AIR FLOW CENTER BURNING. REMOVED AIR FILTER AND DISCOUNTED DUCT WORK TO PREVENT FIRE FROM SPREADING. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. SERVICE DEPT. WAS CLOSED AND SALESMAN OPEN SHOP TO ALLOW CAR TO BE STORED INSIDE. EXCHANGED PHONE NUMBERS. RECEIVED CALL 4/2/07 AND WAS ADVISED FOREIGN OBJECT (POSSIBLY A CIGARETTE) WAS INGESTED INTO FILTER WHICH CAUSED FIRE. AT THE SUGGESTION OF THE SERVICE MANAGER I CONTACTED MY INSURANCE AGENT SINCE I WAS TOLD THIS WAS NOT A WARRANTY ISSUE. AFTER INSPECTION BY MY INSURANCE CO. WHO CONSULTED WITH A FIRE INVESTIGATION/ADJUSTER, IN HIS EXPERT OPINION, THE FIRE BEGAN AT THE MASS AIR FLOW SENSOR AND WORKED IT'S WAY OUT. THE INVESTIGATOR FEELS IT IS IMPOSSIBLE FOR A CIGARETTE TO BE THROWN FROM A MOVING VEHICLE, REMAIN LIT, AND WORKS IT'S WAY UP A 2.5" OPENING INSIDE A FENDER OF A MOVING CAR. PHOTOS AND DOCUMENTATION ARE AVAILABLE INCIDENT A FULL REPORT FROM THE INSURANCE COMPANY. AFTER NUMEROUS CALLS TO GM, THEY REFUSED TO COVER ANY REPAIRS OR CONSIDER THIS MAY BE A DEFECT IN THEIR PRODUCT. MY INSURANCE COMPANY REFUSED TO REIMBURSE ME AS THEY FEEL THIS WAS A REPAIR INCURRED BY A DEFECT IN THE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187282April 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
WINSHIELD WIPERS WILL NOT GO DOWN IN THE PARK POSITION. FIXED ONCE AT DEALER AND WITHIN A WEEK BROKE AGAIN. CAR STILL UNDER WARRANTY, BUT DEALER REFUSED TO FIX AT THEIR EXPENSE. HARD TO DRIVE WITH WINSHIELD WIPERS IN UP POSITION BLOCKING VIEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187221April 6, 2007
TIRES, POWER TRAIN:AXLE ASSEMBLY
AUTOMOBILE HAS A BOUNCY RIDE. FRONT RIGHT AXLE HAS BEEN REPLACED AS WELL AS TIRES REPLACED. RIDE IS STILL BOUNCY, ESPECIALLY WHEN ACCELERATING THROUGH FIRST AND SECOND GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191112April 5, 2007
UNKNOWN OR OTHER
STATE OF NEVEDA TRAFFIC ACCIDENT REPORT. DRIVER FAILED TO DECREASE SPEED AND THE FRONT OF V1 STRUCK THE REAR OF V2 WHICH CAUSED THE V2 TO VEER RIGHT INTO THE PATH OF V3. *MC *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10187065April 4, 2007
AIR BAGS:FRONTAL
TL*-THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE AIR BAG LIGHTS KEEP TURNING ON, HE TOOK IT TO THE DEALER, AND THEY KEEP REPAIRING THE SENSOR, BUT IT WAS STILL NOT WORKING. THE DEALER STATED THAT HE NEED TO CHANGE THE AIR BAG IN HIS VEHICLE, BUT HE FELT THAT IT WAS DEFECTIVE, AND THE MANUFACTURER NEEDED TO KNOW ABOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186707April 2, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH THE HEADLIGHTS FAILED TO ILLUMINATE AUTOMATICALLY, AND THE CONTACT WAS UNABLE TO TURN THEM ON MANUALLY. THE FOLLOWING DAY THE CONTACT WAS ABLE TO TURN ON THE HEADLIGHTS. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. NO OTHER FAILURES HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGE WERE 38,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186667April 1, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS DO NOT WORK ALL THE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186668April 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT, TIRES
2006 CHEVY IMPALA SS HAS HAD SEVERAL MECHANICAL ISSUES MOST RECENTLY FLAT TIRES. THE FIRST INCIDENT WAS A FRONT RIGHT TIRE LOOSING AIR SLOWLY. TODAY THE FRONT LEFT TIRE WENT FLAT SUDDENLY AND ON THE INTERSTATE. THE DAMAGED SECTION OF TIRE WAS ON THE INSIDE AND APPEARED TO HAVE BEEN PUNCTURED BY ANOTHER PIECE OF THE SUSPENSION. THE DEALER SHIP INSISTS THAT I NEED TO PAY FOR REPAIRS EVERYTIME. THE CAR IS AN UNBELIEVABLE INCONVENIENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186589March 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 CHEVROLET IMPALA WITH 82000 FAILURE MILEAGE THE SPEEDOMETER DISPLAYED INCORRECT RATES OF SPEED. THE SPEEDODOMETER NEEDLE ALSO BEGAN TO SWERVE BACK AND FORTH SLIGHTLY. THE VEHICLE WAS DIAGNOSED AS HAVING A FAILED INSTRUMENT PANEL CLUSTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187896March 30, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2003 CHEVROLET IMPALA. CONTACT STATES THAT THE DEFOGGER FAILED. A MECHANIC DETERMINED THAT THE BREAKER FOR THE DEFOGGER DID NOT EXIST AS SHOWN IN THE OWNERS MANUAL AND DIAGRAM ON THE BREAKER COVER. *MC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186372March 28, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING THE CAR THE STEERING WHEEL MADE LOUD NOISES. I TOOK THE CAR TO THE DEALER, AND WAS TOLD THAT THE STEERING PUMP FAILED, AND THE LINE HAD A SMALL LEAK. I HAD TO PAY $800 TO GET THE CAR FIXED. I WAS TOLD BY ONE OF THE TECHNICIANS THAT THIS WAS A COMMON PROBLEM FOR THE IMPALA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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