Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10213993January 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 IMPALA'S TEMPERATURE GAUGE BEGAN TO READ FALSE TEMPERATURES AROUND 58,000 MILES. TO THIS DAY, IT IS STUCK AND WILL NOT MOVE. SOON AFTER THIS PROBLEM, MY SPEEDOMETER FROZE ON 50 MPH. I WAS ABLE TO GET IT TO GO BACK TO ZERO THE FOLLOWING DAY BE TURNING THE KEY A NUMBER OF TIMES TO THE ACC. POSITION. NOW, EVERY TIME I START THE CAR, THE SPEEDOMETER EITHER FREEZES OR IT WILL THINK ANOTHER NUMBER IS THE ZERO POSITION. FOR EXAMPLE, IF I AM GOING 60 MPH, IT WILL READ 100 IF IT HAPPENED TO STOP AT 40 MPH, MAKING IT THE ZERO POSITION. THIS PROBLEM IS VERY DANGEROUS BECAUSE I DON'T KNOW HOW FAST I AM GOING! NOTHING HAS BEEN DONE TO FIX THE PROBLEM YET. I WILL BE CONTACTING THE DEALER TOMORROW, BUT IF I AM NO LONGER UNDER WARRANTY, THERE IS NOW WAY I AM GOING TO PAY $500 FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213806January 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITH ONLY 47,000 MILES ON VEHICLE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213831January 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WILL GIVE ERRADIC READINGS. I FIRST NOTICED IT ON DECEMBER 22 WHILE DRIVING DOWN THE HIGHWAY; SPEEDOMETER SUDDENLY BEGAN TO READ 110 MPH. AT A STANDSTILL, SPEEDOMETER WAS READING 50 MPH. IT HAS DONE THIS ON TWO MORE OCCASIONS, WITH THE LAST DATE BEING JANUARY 4, 2008. I HAVE BEEN ABLE TO GET THE SPEEDOMETER BACK TO ZERO WHILE BEING PARKED, BUT I WOULD HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE IGNITION TO "ACC". EACH TIME I DID THIS, THE SPEEDOMETER WOULD GO DOWN APPROX. 5 MPH SO I CONTINUED TO DO THIS UNTIL THE SPEEDOMETER READ ZERO AGAIN. I HAVE BEEN TOLD IT IS PROBABLY A SENSOR ISSUE AND WHEN I DID RESEARCH, I FOUND 40 ADDTIONAL COMPLAINTS OVER THE SAME THING AND WAS READING ABOUT A POTENTIAL CLASS-ACTION LAWSUIT IN SEATTLE DUE TO SPEEDOMETER FAILURES. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213677January 4, 2008
EXTERIOR LIGHTING, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE HEADLIGHTS, TAIL LIGHTS, AND INTERIOR LIGHTS WOULD FLICKER INTERMITTENTLY. THE CONTACT HEARD A CLICKING NOISE AND THE LIGHTS DIMMED. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 27,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213733January 4, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, A SPEEDING VEHICLE STRUCK AND PUSHED THE CONTACT'S VEHICLE INTO A BRICK WALL OF AN APARTMENT COMPLEX. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND EYE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND LEGS. A POLICE REPORT WAS FILED. THE MANUFACTURER TOOK A REPORT AND INVESTIGATED THE BRAIN BOX. THE INVESTIGATION CONCLUDED THAT THE AIR BAG ACTED PROPERLY BY NOT DEPLOYING, BUT NO FURTHER EXPLANATION WAS PROVIDED. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 02-06-08. *KB UPDATED 03/29/10 *BF UPDATED 10/14/10*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10213756January 4, 2008
TIRES, TIRES:TREAD/BELT
I BOUGHT 4 DOUGLAS TOURING TIRES FOR MY 2001 IMPALA ON11/03/05 ABOUT 13,000 MILES LATER MY RIGHT FRONT TIRE STARTED TO THUMP AND SHAKE. I HAD IT CHECKED. IT WAS A SEPERATED BELT. I HAD IT REPLACED AND THE TIRES ROTATED NEW ON THE BACK OLD ON THE FRONT A MONTH LATER THE RIGHT FRONT TIRE DID THE SAME THING. I HAD IT REPLACED, THIS TIME I WAS FORCED TO PAY A 54.00 PRO RATE. WHAT HAPPENED TO THE WAREENTEE OF THE LIFE OF THE TIRE? NOW TODAY THE LEFT FRONT TIRE IS DOING THE SAME THING. I CAN'T AFFORED TO BUY ANOTHER ONE OR TWO AS THE CASE MAY BE...HELP*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213603January 3, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
2004 CHEVROLET IMPALA. HEADLIGHTS SUDDENLY STOPPED WORKING COMPLETELY WHILE BACKING OUT OF MY DRIVEWAY ONTO MY ROAD. WHILE I WAS ABLE TO PULL BACK INTO MY DRIVEWAY QUICKLY, IT WOULD HAVE BEEN ANOTHER STORY A MINUTE LATER WHEN I WOULD HAVE BEEN AT A BUSY INTERSECTION. BECAUSE THERE WAS NO ACCIDENT OR INJURIES, DOES NOT MAKE THIS ANY LESS OF A SERIOUS SAFETY RELATED FAILURE OF THIS VEHICLE. IF THE POLICE CAN TICKET YOU FOR NOT FIXING ONE HEADLIGHT WHEN IT FAILS, WHY WOULD THIS NOT BE A MORE SERIOUS SAFETY PROBLEM? I HAD THE VEHICLE IN TO THE GM DEALERSHIP WHERE THEY DETERMINED THAT THE MULTIFUNCTION SWITCH (ON THE STEERING COLUMN) HAD FAILED. IT WAS REPLACED AND IT COST ME $786.00 CANADIAN. MY WIFE TOLD ME THAT THE LIGHTS HAD GONE OUT A FEW WEEKS PRIOR TO THIS WHILE DRIVING HOME ONE NIGHT. THEY SUDDENLY WENT OUT FOR A FEW SECONDS AND THEN CAME BACK ON BY THEMSELVES. I AM ASSUMING THIS WAS CAUSED BY THE SAME MALFUNCTION.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213468January 2, 2008
VEHICLE SPEED CONTROL
THE SPEEDOMETER ON MY DAUGHTER'S 2005 CHEVROLET STOPPED WORKING AT 50'000 MI. WE CALLED CHEVROLET, BUT WERE TOLD SINCE THE CAR WAS OUT OF WARRANTY WE WOULD HAVE TO PAY FOR THE REPAIR.(350 DOLLARS). I WOULD LIKE TO KNOW IF THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS PROBLEM. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213512January 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILURE CAUSING SPEEDOMETER TO SHOW INACCURATE READINGS AND/OR BECOME COMPLETELY INOPERATIVE. OTHER GAUGES ALSO REGISTER INACCURATE READING.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213330January 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY WIFE AND I OWN A 2004 CHEVY IMPALA WHICH WE BOUGHT NEW FROM GM. THE CAR HAS 43756 MILES ON IT, AND THE SPEEDOMETER HAS COMPLETELY QUIT WORKING. IT CURRENTLY READS 107 MPH EVEN WHEN THE CAR IS TURNED OFF. THE OTHER GAUGES STARTED ACTING STRANGE, BUT WHEN THE KEY IS CYCLED, THEY GO BACK. HOWEVER, THE SPEEDOMETER DOES NOT BUDGE. THIS STARTED THE DAY BEFORE CHRISTMAS, AND HAS CONTINUED EVER SINCE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213242December 31, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER,AND TEMP GAUGE GOING HAYWIRE AT 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213257December 31, 2007
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE CONTACT HEARD A BUMPING SOUND WHEN SHE DEPRESSED THE BRAKE PEDAL. SHE WAS ABLE TO CONTINUE DRIVING THE VEHICLE AT THE TIME. THE DEALER RESURFACED THE REAR DISC BRAKES AND ROTORS AND REMOVED AND INSTALLED THE FRONT AND REAR DISC PADS UPDATED 01/24/08 *BF. THE CURRENT MILEAGE WAS 16,000 AND FAILURE MILEAGE WAS 14,297. THE CONSUMER IS REQUESTING TO BE REIMBURSED $444.90 THE COST OF THE PART TO REPAIR THE VEHICLE. UPDATED 01/24/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213272December 31, 2007
ENGINE AND ENGINE COOLING
WHILE JUMP STARTING VEHICLE INTAKE MANIFOLD EXPLODES. NO START CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213270December 31, 2007
ENGINE AND ENGINE COOLING
WHILE JUMP STARTING VEHICLE INTAKE MANIFOLD EXPLODES. NO START CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213160December 29, 2007
VEHICLE SPEED CONTROL
2004 IMPALA LS, SPEEDODMETER ERRATIC THEN JUST FAILED. IN PARK I AM GOING APPROX 160 MPH. CONTACTED GM TO TRY AND GET IT COVERED, THE SAID NO. IN TIME CAR HAS NOW GONE OVER 70K MILES. WILL HAVE TO FIX ON MY DIME ( APPROX $700). MANY OTHER 2004 GM TYPES ALL HAVING THE SAME ISSUE. SERVICE DEPT AGREES AND HAD 2 OTHER 2004 IMPALA'S IN SHOP FOR THE SAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213183December 29, 2007
TIRES
GOODYEAR INTEGRITY 225/60R16 TIRE GOT FLAT TIRE FROM SMALL PLASTIC DEBRIS. WHEN TIRE WAS REPAIRED IT WAS POINTED OUT THE TIRE IS OVER HALF WORN AT JUST BARELY 9,000 MILES. TIRE IF KEPT ON VEHICLE WILL REQUIRE REPLACEMENT BEFORE 17,000 MILES. ALSO TIRE HANDLES POORLY IN ALL CONDITIONS. VERY LOOSE HANDLING AND EXCESSIVE TIRE NOISE ON CORNERS EVEN AT SLOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213119December 28, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY COMPLAINT IS ABOUT A 2005 IMPALA. WHEN I START THE CAR IN THE MORNING AND I TURN ON THE HEAT I SMELL GASOLINE FUMES INSIDE THE CAR. I CALL GM AND I WAS DIRECTED TO TAKE THE VEHICLE TO SUPERIOR CHEVROLET. THEY TOLD ME THE PROBLEM WAS WITH THE COOLANT. IT COST ME $90.00. THE PROBLEM RETURNED A WEEK LATER AFTER I HAVE HAD THE FILE TO CASE CLOSED. THE CASEWORKER WAS MS GLASKO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213026December 28, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WENT OUT DURING VEHICLE OPERATION AND WOULD NOT TURN BACK ON. HEADLIGHTS CAME BACK ON NEXT TIME THE VEHICLE WAS OPERATED, BUT WENT OUT AGAIN DURING OPERATION A FEW NIGHTS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212913December 27, 2007
ENGINE AND ENGINE COOLING:ENGINE
2002 CHEVY IMPALA 3.4L 84,000+ MILES LOW COOLANT LIGHT COMES ON. LEAKING ANTIFREEZE BUT NOT SURE WHERE. CONTINUALLY HAVING TO ADD ANTIFREEZE TO OVERFLOW TO MAINTAIN LEVEL. CAR SMELLS LIKE BURNING ANTIFREEZE AFTER BEING DRIVEN. NUMEROUS COMPLAINTS FOUND ONLINE AT CAR FORUMS WITH OTHER CONSUMERS HAVING THE SAME TROUBLE. CONTENTS IN RADIATOR AND OVERFLOW IS THICK, OILY-LIKE SUBSTANCE. SO FAR, WHILE CHECKING OIL, IT IS OK. NOT MILKY OR CLOUDY. NUMEROUS REASONS WHY VEHICLE HAS COOLANT PROBLEMS. ONE THEORY IS DEXCOOL CAUSES THE SLUDGE. ANOTHER THEORY IS FAULTY INTAKE VALVE & GASKET. MAIN THEORY IS PROBLEM ORIGINATES FROM INTAKE VALVE (GASKET) AND DOMINOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212968December 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NORMAL DRIVING, SPEEDOMETER GOES TO 120MPH AND STAYS THERE. I STOPPED THE CAR AND SHUT IT OFF. TURNED IT BACK ON. STILL AT 120 MPH. CALLED THE LOCAL CHEVY DEALER AND THEY SAID THEY NEVER HEARD OF SUCH A THING. I CHECKED THE WEB AND FIND ITS A COMMON PROBLEM EVEN THOUGH CHEVY WILL NOT ACKNOWLEDGE THE ISSUE. DANGEROUS DRIVING WITHOUT A WORKING SPEEDOMETER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala