Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #11350200August 19, 2020ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ELECTRONIC STABILI-TRAC WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED AND SHUDDERED WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE ALSO RECURRED WHILE THE VEHICLE WAS BEING REVERSED. ADDITIONALLY, THE VEHICLE VIBRATED AND SHUDDERED AT SPEEDS EXCEEDING 55 MPH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11350213August 19, 2020ENGINE
TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A STRANGE ODOR WAS PRESENT COMING FROM THE ENGINE INTO CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (RACEWAY CHEVROLET LOCATED AT 1510 SOUTH 5TH ST, HARTSVILLE, SC 29550) WHO DIAGNOSED THE AIR CONDITIONING EVAPORATOR COIL WAS DEFECTIVE AND HAD LEAKED FREON. THE COIL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11350221August 19, 2020SERVICE BRAKES, ENGINE, WHEELS
WHEN I GOT THE CAR I NEW IT NEEDED NEW TIRES SO I WENT TO THE TIRE SHOP FRO.M THE DEALERSHIP BUT I ASK THE DEALER IF THE CAR HAD BEEN IN AN ACCIDENT BECAUSE I COULD FEEL IT SHIMMY HE WAS TRYING TO SALE ME AND 2009 BUT I COULD HERE ITS POWER STEERING PUMP WAS OUT THEY WERE BOTH THE SAME PRICE IT ONLY MADE SINCE TO GET THE NEWER CAR. AFTER PUTTING NEW TIRES ON I SEEN IT NEEDED OIL CHANGE THEN AND TRANSMISSION NEEDED SERVICED. WHILE I WAS DOING THAT I CALLED TO ASK THE GUY IF HE WAS GOING TO HELP ME OUT. LOL YEA BRING IT IN ALL CHARGE YOU TWICE AS MUCH AS THE PLACE YOU ARE AT RIGHT NOW SO I LET HIM KNOW I WOULD LET ALL MY FRIENDS KNOW. IT WAS ONE THING AFTER ANOTHER. ITS BEEN ONE THING AFTER ANOTHER THEN THE FLAPPER FOR THE VENT STARTED FLAPPING AND MAKES AN AWFUL NOISE ALL THE TIME THERE NO WORKING AIR CONDITIONING SO I TOOK IT TO A MECHANIC TO LOOK AT IT NEEDS BRAKES AND ROTTERS AND THE LIST GOES ON AND ON SO I WANTED TO GET OUT OF THE 29.9 INTERESTED THE LOAN OFFICE CONTRACT ME BECAUSE IM PAYING IT OFF TO FAST AND SAYS I SIGNED TO WRONG LOAN AGREEMENT AND WANTS MORE MONEY THERE IN CAHOOTS TOGETHER IT WOULDNT LET ME MARK EVERYTHING THATS WRONG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11349988August 18, 2020AIR BAGS
THE SERVICE AIRBAG LIGHT KEEPS COMING ON. THERE'S A FRAYED WIRE UNDER THE SEAT AND CHEVROLET IS TRYING TO CHARGE $380 TO FIX THE PROBLEM. CHEVROLET REALLY SHOULD OPEN A RECALL FOR THIS ISSUE BECAUSE IT IS SO COMMON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11349773August 17, 2020ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11349857August 17, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN I TURN LEFT, THE ABS LIGHT/ TRACTION LIGHT COMES ON AND IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND IT MAKES A GRINDING NOISE. THE DEALERSHIP REPLACED MY WHEEL BEARINGS AND IT'S STILL THE SAME PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11349165August 14, 2020ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I JUST GOT MY CAR BACK FROM THE DEALER AND NOT EVEN A DAY LATER AFTER THEY HAD IT FOR 3 DAYS THEY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH MY CAR. BUT AS I AM RIDING DOWN THE HIGHWAY I WAS GOING ABOUT 65 AND MY CAR SHUT AND CAME BACK ON. I LOST CONTROL OF MY STEERING WHEEL, THEN THE CAR STARTED DRIVING NORMAL. ONCE I ARRIVED TO MY JOB AND TURNED THE CAR OFF. MY VEHICLE SHUT OFF AND THE IGNITION LIGHTS ALONG WITH THE SIDE PANEL LIGHTS WAS BLANKING BUT NOTHING ELSE WAS ON. I COULDN'T PUT MY WINDOWS UP AND THE CAR WOULDN'T CUT ON SO I LEFT IT FOR A FEW MINUTES AND WALKED BACK OUTSIDE AFTER 5 MINUTES BECAUSE I NOTICED ALL OF MY OUTSIDE LIGHTS WHERE ON, AND AT THIS TIME. I WAS ABLE TO CUT MY CAR ON AND OFF BUT I DON'T KNOW WHAT TO EXPECT WHEN I GET READY TO LEAVE. I NEED SOMEONE TO CONTACT ME SO I CAN GET THIS FIX BECAUSE ITS BECOMING ANNOYING AND I AM A DISABLED VETERAN AND ITS WORKING MY MENTAL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11349037August 13, 2020ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND SEEMED AS IF THE VEHICLE WAS LOSING MOTIVE POWER. THE ENGINE POWER REDUCED AND STABILITY CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,836.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11348753August 12, 2020POWER TRAIN
TRANSMISSION SLIPPING, ROUGH SHIFT AND BUCKING BACK AND FORTH. HAPPENS INTERMITTENTLY AT LOW SPEEDS AND IN STOP AND GO TRAFFIC AS WELL AS HIGHWAY SPEEDS AND WHEN PASSING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11348888August 12, 2020ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AS I WAS DRIVING MY CAR ACTED AS IF IT WAS GOING TO STALL WOULDN'T GO PASS 45-50 MILES PER HOUR. I WENT TO A AUTOMOTIVE SHOP JUST TO FIND OUT THE CATALYST CONVERTER IT'S VERY DANGEROUS WHY DRIVING IN THE CAR STALLS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11348900August 12, 2020ENGINE
WHEN ACCELERATING, THE VEHICLE REVS TO HIGH RPMS AND A LOSS OF POWER TO THE WHEELS OCCURS. THIS HAPPENS MOST NOTABLY WHEN ACCELERATING TO PASS WHILE CRUISING AT SPEEDS OF 50MPH AND UP. CHECK ENGINE LIGHT APPEARED AND CODE P16CF WAS GIVEN AND TRACKED DIRECTLY TO THE VARIABLE TIMING OIL CONTROL VALVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11348559August 11, 2020ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
HAD ISSUES WITH MY 2007 IMPALA 3.9L STALLING AND REDUCING POWER ON MY WIFE, AND AT TIMES ALMOST LEAVING HER IN OR ON THE ROAD. I HAVE REPLACED THE THROTTLE BODY, THROTTLE PEDDLE ( TWICE ) AND HAD THE CAR FLASHED AT THE LOCAL GM DEALER. NOW THE CAR NOT ONLY READS REDUCED ENGINE POWER IT READ STARTING DISABLED SERVICE THROTTLE AND DIED WHILE SHE WAS DRIVING DOWN A BUSY HIGHWAY DURING RUSH HOUR.. CAUSING HER TO ALMOST BE INVOLVED IN A BAD WRECK. THIS SERIOUSLY NEEDS TO HAVE ATTENTION OF WHOEVER AT GM IS OVER SAFETY, CAUSE THIS ISSUE WILL END UP IN A REALLY BAD SITUATION IF OR WHEN SOMEONE ENDS UP SERIOUSLY HURT OR KILLED. I MEAN YOU REALLY NEED TO PROGRAM THEM TO SLOWLY REDUCE POWER, NOT JUST TELL YOU THEN SHUT OFF COMPLETELY AND HAVE THE DRIVER FIGHT AND PANIC TO GET OFF THE ROAD THROUGH TRAFFIC, WHILE NOT GETTING RUN OVER IN THE PROCESS. BUT IF THERE IS A FIX WE NEED TO KNOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11348561August 11, 2020UNKNOWN OR OTHER
THE DOOR BLEND ACTUATORS GO OUT CONSTANTLY. THE CAR HAS THREE OF THEM. WHEN THEY GO BAD, THERE IS A LOUD CLICKING OR KNOCKING SOUND BEHIND THE DASHBOARD AND THE AIR CONDITIONER AND HEATER STOP WORKING. IF IT'S COLD, IT BLOWS COLD AIR AND IF IT'S HOT IT BLOWS HOT AIR. I HAVE REPLACED AT LEAST 20 ACTUATORS. ONCE THEY GO BAD, A NEW ONE LAST ONLY A FEW MONTHS, WHICH MEANS THERE IS A DEEPER ISSUE. THE DEALER SAYS CHEVY IS AWARE OF THE PROBLEM AND IT IS A WELL KNOWN ISSUE; HOWEVER, THEY HAVE NOT ISSUED A RECALL, DEALER COULD NOT QUOTE A PRICE BECAUSE THEY WON'T KNOW WHAT IS WRONG UNTIL THEY GET IN THERE. DEALER SUSPECTS CHEVY WON'T ISSUE RECALL BECAUSE THE WHOLE SYSTEM IS FAULTY AND WILL COST THOUSANDS PER CAR TO FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11344300August 10, 2020AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 135,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11348486August 10, 2020ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WORST CAR GM IS HORRIBLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11344286August 10, 2020WHEELS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE WHEEL HUB BEARINGS WERE REPLACED SEVERAL TIMES. WHILE DRIVING 5 MPH AND MAKING TURNS THERE WAS AN ABNORMAL DRY RUBBING NOISE DETECTED. THE TRACTION CONTROL AND STABILITY WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WHEEL BEARING ON SEVERAL OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11344128August 9, 2020ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL AND STABLITRAK LIGHTS COME ON. GRINDING SOUND AND HESITATION BEFORE MOVING IN REVERSE, GOING STRAIGHT AND TURNING. THE HESTIATION KEEPS THE CAR FROM MOVING. CAN TURN OFF AND FIX THIS ISSUE FOR A SHORT BIT OF TIME WITH THE BOTTOM ON THE DASH. AFTER A WHILE TURNING IT OFF DOESN'T HELP BECAUSE IT TURNS ITSELF BACK ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11344012August 8, 2020AIR BAGS
MY AIRBAG LIGHT HAS BEEN ON NOW ROUGHLY TWO MONTHS AND SOMETIMES I'M ACTUALLY SCARED TO DRIVE THE CAR HOPING THAT IT WON'T DEPLOY WHILE I'M DRIVING BUT IT'S MY ONLY MEANS OF TRANSPORTATION TO GET BACK AND FORTH TO WORK.I HAVE CHECKED ALL FUSES I HAVE GOTTEN SOMEONE TO PUT A TESTER LIGHT ON IT TO MAKE SURE THE WIRES ARE NOT BROKENAND THERE IS NO PROBLEM WITH THE FUSES ALL THE WIRES SO I HAVE NO IDEA WHAT THE PROBLEM IS AND THE CAR WAS STATIONARY WHEN IT FIRST CAME ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11344014August 8, 2020STRUCTURE:BODY
REAR BUMPER STEEL FRAME RUSTED OUT AND IS COMPLETELY USELESS IN A REAR END CRASH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11343831August 7, 2020ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
I PULLED INTO MY GARAGE AND CUT OF MY CAR. AFTER OPENING THE DOOR MY SEAT WOULDN'T MOVE FORWARD LIKE IT ALWAYS DOES. THAT'S WHEN MY DASH BOARD GAVE ME AN ERROR MESSAGE STATING THAT I NEED TO ROLL MY DRIVER SIDE WINDOW DOWN. SO, I DID THAT BUT THE NEXT DAY MY NAVIGATION SYSTEM WAS OFF ALONG WITH MY RADIO AND ON-STAR SYSTEM. SO I DROVE TO THE GAS STATION BEFORE HEADING TO WORK, AND WHEN I TRIED TO GET IN MY CAR THE POWER WAS OFF. I WENT UNDER-HOOD TO SEE IF THE BATTERY WAS LOOSE BUT IT WASN'T. SO I SHUT THE HOOD GOT BACK IN THE CAR AND EVERYTHING INCLUDING MY RADIO, GPS, AND ON-STAR CAME BACK ON. I HEADED OUT TO WORK AND THAT IS WHEN MY CAR SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND THE ERROR MESSAGE SAID WARNING NO POWER STEERING. I GOT TO WORK SAFELY AND REALIZED I LEFT SOMETHING IN MY CAR AND THAT IS WHEN MY CAR SHOW SIGNS THAT IT WAS DEAD, BUT AFTER MANUALLY GETTING INTO MY CAR THE POWER CAME BACK ON. I ALSO HAVE ISSUES WITH WATER GETTING INTO MY TRUNK WHICH IS WHAT THE DEALERSHIP TOLD ME WAS POSSIBLY CAUSING THE ISSUES. AS A DISABLED VETERAN THIS MESSES WITH MY PTSD AND FINANCIALLY I CANT AFFORD TO KEEP PAYING FOR AN ISSUE THAT I SEE MY 2014 IMPALA DRIVERS HAVE. I LOVE THE CAR BUT HATE THESE ISSUES. I NEED HELP WITH THIS CAR AND THE ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0