Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11722274March 5, 2026
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test determined there was a failure with the body control module(BCM), and a malfunction with the trunk latch assembly. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 66,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721945March 4, 2026
ENGINE
The contact owns a 2006 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor in the interior of the vehicle. In addition, there was smoke coming from underneath the hood. No warning lights were illuminated. The vehicle was taken to the independent mechanic, where a valve replacement was performed. The vehicle was repaired; however, the failure reoccurred. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718000February 14, 2026
UNKNOWN OR OTHER
Car can’t read transmission gears the stabilitrak service is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717100February 10, 2026
STEERING
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel seized and became difficult to turn. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716610February 8, 2026
STEERING
I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716218February 6, 2026
AIR BAGS, SEATS
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716297February 6, 2026
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715089February 2, 2026
PARKING BRAKE, AIR BAGS
The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714661January 31, 2026
POWER TRAIN
Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712578January 21, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711344January 16, 2026
AIR BAGS
Dash warning light indicates check airbags. (About a year ago). Upon using a code reader it states that the wrong airbags are installed and needs to be replaced. The airbags had been replaced in 2007 by GMC after a serious accident as a program\loaner. I purchased the repaired vehicle from Southern Chevrolet in December of 2007 from their used car lot. I do not know why it has gone unnoticed for all these years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709037January 6, 2026
VISIBILITY
The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708557January 3, 2026
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the apartment complex I live in could have caught fire and endangered multiple people. No the issue has not been seen or confirmed by a dealer or service center. Yes the vehicle has been inspected by state fire marshal. No there was no warning lights or problems at all. We drove the car the night before, everything was normal and nothing was showing on the dash and the next day I jumped in, put my seat belt on and started the car to make sure it was running good and it exploded and caught flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704507December 11, 2025
EXTERIOR LIGHTING
The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702052November 29, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699579November 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling and unable to pump gas into the car without the gas pump stopping continuously making the time that it would take to fill the gas tank 3 to 4 times longer than it did that was fixed and it is malfunctioning again. I'm on my fourth time of having my car anti-lock brake system failing on my car multiple systems including the electrical system failing. The dash lights would go off on. The exterior lights going off and on. The car has been off of the streets and unable to be driven many times. I have taken my car in to the Dealership from where I purchased it from. By the third time my car warranty had expired. Then everything was still not repaired all the systems were not ever working correctly. And now the repairs were needed to be paid in full by myself. The cost to me had just begun when it should have been resolved. In excess of $6,000 was what it would cost me the third time I had the Impala in for everything and now it's gone out again and I'm having to get this repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699246November 13, 2025
VISIBILITY
The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the same failure had previously occurred on the vehicle, and the glass was replaced, but the failure reoccurred. The local dealer was not contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697392November 4, 2025
POWER TRAIN
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning light and stabili-trak warning light were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V092000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696020October 28, 2025
AIR BAGS
The driver side airbag did not deploy when I got into a wreck. I feel the airbags could have helped me from hitting the steering wheel and hurting my ribs. I feel that it could have been less painful to have the airbag deploy. I thought the airbags were in working order.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11696147October 28, 2025
POWER TRAIN
Between 25mph and 35mph transmission will " lose " gearing and start revving when I'm stuck in traffic, causing a safety concern/risk. Have to stop the car completely and let her cool down below half operating temp for the transmission to rekick into gear. Happens Everytime after driving through cities, ATF has a slight gray tinge to it but no burning smell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala