Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10639865September 29, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A CRASH, THE VEHICLE ACCELERATED FORWARD WHEN THE BRAKES WERE ENGAGED. AS A RESULT, THE CONTACT'S VEHICLE STRUCK ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10639912September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WOULD ONLY START AFTER TURNING THE KEY ON AND OFF NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639883September 29, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT AND STALL WITHOUT WARNING. THE VEHICLE WOULD RESTART TEMPORARILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 11/24/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/1/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639929September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639946September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THERE WERE A LIMITED QUANTITY OF PARTS BEING DISTRIBUTED TO EACH DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639963September 29, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS FAILED TO UNLOCK AUTOMATICALLY AFTER THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. THE CONTACT AND THE PASSENGERS HAD TO MANUALLY UNLOCK THEIR DOORS TO EXIT THE VEHICLE. THE FAILURE PERSISTED FOR THREE MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 11/20/14*CN THE CONSUMER STATED THE REPAIR WOULD COST APPROXIMATELY $300.00 PER DOOR. UPDATED 5/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639659September 28, 2014
FUEL/PROPULSION SYSTEM
I EXPERIENCED ISSUES WITH MY GAS HAND NOT WORKING PROPERLY. WHEN THERE IS GAS IN MY CAR, NO MATTER IF IT'S FULL OR ALMOST EMPTY, THE HAND STAYS ON FULL FOR THE MOST PART. IT DOES NOT DETECT THE PROPERTY AMOUNT OF GAS IN MY CAR. THERE IS AN ISSUE WITH THE FUEL LEVEL SENSOR, FUEL GAUGE AND NEEDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639685September 28, 2014
ELECTRICAL SYSTEM:HORN
HORN IS VERY DIFFICULT TO ACTIVATE. IT IS VIRTUALLY IMPOSSIBLE TO USE THUMBS TO ACTIVATE WHILE KEEPING HANDS ON THE STEERING WHEEL. I MUST TAKE MY HAND OFF THE WHEEL AND USE THE PALM OF MY HAND TO EXERT ENOUGH PRESSURE TO ACTIVATE THE HORN, WHICH WOULD BE DANGEROUS WHEN I'M TRYING TO WARN ANOTHER DRIVER OR PEDESTRIAN OF AN EMERGENCY SITUATION SUCH AS AN IMPENDING COLLISION. AT MY FIRST SERVICE I REPORTED THIS TO MY DEALER AND WAS TOLD THAT ALL THE 2014 IMPALAS ARE LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639570September 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE VEHICLE STARTED TO BEEP AND GAUGES DIDN'T WORK THEN WORK. THE GAUGES WENT BACK AND FORTH. THE LOCKS LOCKED AND UNLOCKED. I STARTED TO DRIVE AND DIDN'T KNOW HOW FAST I WAS GOING BECAUSE THE SPEEDOMETER DIDN'T WORK. THE ENGINE SEEMED TO WORK HARDER TO REACH HIGHWAY SPEED. WHEN I TURNED THE CAR OFF, THE STABILITRAK LIGHT CAME OFF BUT CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND THEY CLEARED THE CODES FOR THE CHECK ENGINE LIGHT BUT COULDN'T FIND WHAT CAUSED THE STABILITRAK LIGHT TO COME ON. THEY TOOK THE ELECTRICAL HARNESS OFF AND PUT ELECTRICAL GREASE ON TO KEEP MOISTURE OUT. THAT DIDN'T SOLVE THE PROBLEM. I STILL HAVE THE STABILITRAK LIGHT TO COME ON AND GAUGES NOT TO WORK. NOW, IT HAPPENS WHEN I AM DRIVING. I FEEL THAT SOMEDAY THIS WILL HAPPEN AND HAVE NO CONTROL OF MY VEHICLE BECAUSE ONE TIME I FELT THE POWER STEERING TO GO BUT COME BACK RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639348September 26, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
SERVICE AIRBAG WARNING LIGHT IS ON FOR NO REASON. I SEE TODAY THAT THERE IS AN ELECTRICAL SHORT IN THE 2014 AIR BAG WARNING SYSTEM. I THINK THE PROBLEM IS BIGGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639426September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WAS AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE ENTIRE ELECTRICAL WIRING NEEDED TO BE TESTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639427September 26, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE TEMPERATURE WARNING LIGHT ILLUMINATED BUT THE VEHICLE WAS NOT OVERHEATING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT HAS SINCE ILLUMINATED. UPDATED 02/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639205September 26, 2014
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE IGNITION, THIS WAS AT 10:15PM 9/25/14. THE CAR WAS ABLE TO BE TURNED OFF, I TURNED OFF THE RADIO, LIGHTS, AIR AND ANYTHING ELSE I THOUGHT WOULD KILL THE BATTERY. I REMOVED THE KEY FOB AND LOCKED MY VEHICLE. I WOKE UP THIS MORNING AT 5AM THINKING THE CAR WOULDN'T START BUT THANKFULLY IT DID. I DROVE TO WORK AND NOW I AM WORRIED THE BATTERY WILL BE DEAD WHEN I RETURN TO IT TO GO HOME. I CALLED THE DEALERSHIP SERVICE DEPARTMENT AT JACK WINEGARDINER CHEVROLET AND THEY SAID THE CAUSE COULD BE A DEAD BATTERY, NOT SO, I CAN START AND DRIVE THE CAR JUST FINE. WHEN I ASKED WHAT COULD BE THE CAUSE, COULD IT POSSIBLY BE THE RECALL 14299, HE SAID NO. I TOLD HIM THAT I HAVE DONE MY RESEARCH AND THIS IS AN ONGOING ISSUE WITH THESE CARS AND HE SAID UNFORTUNATELY THEIR IS NO RECALL FOR THAT MA'AM AND THAT I WILL BE RESPONSIBLE FOR THE REPAIRS. REALLY, I HAD ANOTHER ISSUE WITH THE CARD JUST A FEW DAYS AGO WHICH I WILL REPORT IN ANOTHER COMPLAINT. BUT IN SHORT THE CAR HAD REDUCED POWER AND TRACTION WAS SUPPOSEDLY AFFECTED. TURNED THE CAR OF AND WENT IN TO WORK, WENT BACK TO GO HOME AND IT HAS BEEN FINE EVER SINCE. THIS CAR IS BECOMING UNRELIABLE. I USED TO LOVE MY CAR, NOW, I DON'T THINK I WILL BUY ANOTHER CHEVY, EVER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639208September 26, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING TO WORK GOING ABOUT 60 MPH ON THE BELTWAY AND THE TRACTION CONTROL LIGHT CAME ON AND THEN THE NOTIFICATION LIGHT SAID THAT THE ENGINE SPEED WAS REDUCED CHECK TRACTION CONTROL. I COULDN'T GO PAST 40 MPH. I MADE IT TO WORK AND PARKED THE CAR. I WENT BACK 8 AND HALF HOURS LATER THINKING IT WASN'T GOING TO START OR I WASN'T GOING TO BE ABLE TO GET HOME. I STARTED THE CAR AND WAS FINE. I HAVEN'T HAD THE ISSUE SINCE. OF COURSE I RESEARCHED AND THIS IS AN ONGOING ISSUE WITH THIS CAR. HOPEFULLY THERE WILL BE A RECALL. IT IS A SHAME THAT PEOPLE HAVE TO PAY MONEY TO FIX THINGS THAT MANY ARE HAVING ISSUES WITH. APPARENTLY, IT IS THE TRAVEL PEDAL SENSOR. SO NOW I HAVE TO FIX THE TRAVEL PEDAL SENSOR AND GET THE KEY FROM BEING STUCK IN THE IGNITION. ANOTHER COMPLAINT MADE TODAY BY SEPARATE ENTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639256September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639295September 26, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE CENTER INTERIOR REARVIEW MIRROR AND NOTICED IT WAS PARTIALLY DETACHED FROM THE WINDSHIELD. THE DEALER STATED THAT THE REARVIEW MIRROR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS ORDERED AND THE VEHICLE WOULD BE REPAIRED WHEN IT ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639306September 26, 2014
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LIGHT DIMMER SWITCH FAILED TO ACTIVATE AND WAS ABLE TO ACTIVATE ONLY ONE SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639318September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639322September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639343September 26, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala