Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10644570October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644566October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY ONLY HAD A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644568October 14, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644596October 14, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND FAILED TO RESPOND BEFORE OPERATING AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644622October 14, 2014
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO REMAIN IN THE IGNITION. ONCE THE VEHICLE WAS STARTED, THE TRANSMISSION FAILED TO SWITCH GEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644677October 14, 2014
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER'S, FRONT AND BACK PASSENGER'S SIDE SEAT BELTS FAILED TO LATCH TO THE BUCKLE. IN ADDITION, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644254October 13, 2014
SUSPENSION, WHEELS
THE GM FACTORY INSTALLED 20" WHEELS RUB ON THE WHEEL WELLS WHEN CORNERING. IMPACTS STEERING AND COULD WEAR TIRES. THE CLEARENCE SHOULD BE MEASURED + INVESTIGATED ON 2014 IMPALA VEHICLES WITH THE 20" PREMIUM WHEELS INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644289October 13, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY ENGINE POWER REDUCED LIGHT CAME ON ALONE WITH THE TRACTION LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644299October 13, 2014
ELECTRICAL SYSTEM
DEAR GM, MY NAME IS [XXX] AND I HAVE COME SO CLOSE TO HAVING A ACCIDENT IN MY CAR IT HAVE CUT OFF TWICE WHILE I WAS DRIVING TO WORK . BY THE GRACE OF GOD I LEAVE FOR WORK AT 3:00 IN THE MORNING. SO WHEN IT CUT OFF ON THE HIGH WAY THEIR WERE NO TRAFFIC. BUT IT THEN CUT OFF AGAIN WHILE I WAS MAKING A TURN , AND THANK GOD AGAIN THAT THE DRIVER IN FRONT OF ME THAT WAS BACKING UP WAS QUICK TO STOP BECAUSE I COULD N"T MOVE. SO COULD YOU PLEASE FIX THIS PROBLEM. I HAVE BEEN CALLING TO GET THIS PROBLEM FIX AND NO ONE FROM YOUR COMPANY GET ON THE PHONE THEY HAVE ME WAITING OVER AN HOUR THEN MAKES A RING SOUND OUT OF NOWHERE. PLEASE CONTACT ME AT [XXX] I AM SCARED FOR MY LIFE IN THIS CAR, IT IS MY ONLY MEANS TO WORK SO I GOT"S TO DRIVE IT . PLEASE CALL ASP THANK YOU -MY ADDRESS IS [XXX] VIN[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644373October 13, 2014
ELECTRICAL SYSTEM
I HAVE A CAR PROBLEM WONT WANNA START AND I SEARCH ONLINE FOR WHAT WAD CAUSING IT AND IT WAD THE PASSLOCK AND I FOUND OUT THAT IM NOT THE ONLY ONE WHITH THIS PROBLEM I THINK ITS A DEFECT ON ALL THIS KIND OF BRAND OF THE MANUFACTURE I LIVE IN ILLINOIS AND WINTER IS ALMOST HERE I DONT WANT TO GET STOCK IN A MIDFDLE OF A WINTER STORM AND FREEZE TO DEATH CAUSE OF THIS PROBLEM THANK YOU . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644194October 12, 2014
SUSPENSION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE 2007 CHEVY IMPALA....I HAVE TROUBLE WITH MY ELECTRICAL...EXAMPLES: RADIO LIGHTING DIM OR NORMAL, ALARM FOR IGNITIONKEY LEFT IN PLACE DINGS MUFFLED OR NORMAL ..HEADLIGHTS WORK OR ONE SIDE OR ANOTHER GOES OUT PERIODICALLY, VISIBILITY...HUGE WINDSHIELD POST; EXCESSIVE TIRE WEAR AT LOW MILEAGE...SUSPENSION PROBLEMS WITH "WEIRD TIRE WEAR ON INSIDES OF REAR TIRES; MANUFACT. DEFECT NUMBER TSB#08032. AND OTHER CUSTOMER COMPLAINTS THERE ARE IGNITION PROBLEMS, FUEL TANK ADHESIVE PROBLEM AND A STEERING KNUCKLE PROBLEM; THIS MEANS IGNITION CAN TURN OFF WHILE DRIVING, EXCESSIVE REAR TIRE WEAR RESULTING IN TIRE BLOW OUTS(HARD TO SEE BECAUSE IT IS INSIDE OF REAR TIRES AND UNEVEN WEAR, ALSO LET US NOT FORGET THAT THE FUEL CAN ESCAPE FROM GAS TANK AND CAUSE A FIRE AND WINDSHIELD POSTS TERRIBLE FOR VISIBILITY ETC....GM IS WELL AWARE OF THESE PROBLEMS AND HAS RECALLED POLICE IMPALAS AND NOT CIVILIAN OWNED IMPALAS,,,,COULD SOMEONE PLEASE TELL ME WHY GM IS ALLOWED TO MAKE SUCH A VEHICLE...MILLIONS OF PEOPLE HAVE THEM AND ARE IN DANGER, THIS WAS TO BE MY LAST CAR..I AM A SENIOR, DISABLED AND WANTED TO BE A LOYAL MADE IN THE USA CUSTOMER...I CANNOT AFFORD ALL THESE REPAIRS AND IT SEEMS GM IS NOT DOING THE MAJORITY IE OUT OF MY POCKET. I CANNOT AFFORD ANOTHER CAR AND DO I PASS THIS ON TO ANOTHER PERSON TO BE UNSAFE. ALSO I HAVE 63,000 MILES ON MY CAR AND ALL FOUR DOORS ON THE INSIDE NEED REPAIR DUE TO RUST. KEPT IN GARAGE. ALSO NOTICED ANOTHER IMPALA HAS RUST SPOT SAME PLACE I DO ON TRUNK NEAR IMPALA NEED CAMBUR KIT AND WHEEL ALIGNMENT...PURCHASED NEW SET OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643996October 11, 2014
ENGINE, VEHICLE SPEED CONTROL
THROTTLE DISABLE LIGHT COMES ON AND THE ENGINE SHUTS DOWN, INCLUDING STEERING. THIS HAS HAPPENED TWICE. THE FIRST TIME WAS JANUARY OF 2014, SPEED WAS APPROXIMATELY 50 MPH. WE WERE ABLE TO STEER THE CAR INTO A NEIGHBORHOOD AND AFTER ABOUT 30-40 MINUTES, THE ENGINE STARTED AGAIN. THIS HAPPENED AGAIN YESTERDAY, IN A MUCH MORE DANGEROUS SITUATION. I WAS ENTERING A HIGHWAY WITH TRAFFIC TRAVELLING AT AND ABOVE POSTED SPEED OF 70 MPH. AS I MERGED, THE THROTTLE DISABLED LIGHT FLASHED ON AND THE ENGINE IMMEDIATELY SHUT DOWN. LUCKILY I WAS ABLE TO STEER THE CAR ONTO THE SHOULDER. I TRULY FEEL MY LIFE WAS IN DANGER. THE VEHICLE STARTED AFTER ABOUT 30 MINUTES OF ME SITTING ON THE VERY BUSY SHOULDER OF THIS HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643778October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643767October 10, 2014
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643808October 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000...UPDATED 11-24/14 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643814October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO WIGGLE THE KEY IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643817October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643851October 10, 2014
SUSPENSION, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN COMING TO A STOP, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V377000 (SUSPENSION) AND 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,066.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643858October 10, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED. THE CHECK ENGINE AND THE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE PEDAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643868October 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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