Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10684112February 18, 2015
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE ANTI-THEFT SYSTEM SHUT DOWN WITHOUT WARNING AND CAUSED THE VEHICLE TO STALL. THE FAILURE ONLY OCCURRED ONCE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE ANTI-THEFT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683782February 17, 2015
STEERING, WHEELS, SUSPENSION
OWN SNOW THE REAR END SLIDES ALL OVER THE PLACE YOU HAVE NO CONTROL,I HAVE BRAND NEW TIRES EXTRACTION TIRES ON REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683849February 17, 2015
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRACTION AND REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE CONTACT COASTED OVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683857February 17, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
OWNER OF 2005 CHEVY IMPALA TRIED MULTIPLE TIMES TO START CAR. PASSLOCK SYSTEM PREVENTING CAR TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683909February 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DEPRESSING THE ACCELERATOR PEDAL FROM A STOP, THE VEHICLE JERKED AND LOST POWER BEFORE MOVING FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683930February 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH AND REMAINED IN THE OFF POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND STATED THAT THE LINKAGE IN THE GEAR SHIFT FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THREE MONTHS LATER, THE CONTACT EJECTED THE KEY FROM THE IGNITION WHILE IN THE ON POSITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683592February 16, 2015
FUEL/PROPULSION SYSTEM, STEERING
THE CAR SAID ENGINE POWER REDUCED. STARTING DISABLED AND CUT OFF. LOSING ALL CONTROL OF BRAKES STEERING AND ACCELERATION. AT THIS POINT I REARENDED ANOTHER VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683648February 16, 2015
ELECTRICAL SYSTEM, AIR BAGS
AT ABOUT 35 MPH AFTER DRIVING THE CAR AT 70MPH FOR HALF AN HOUR, THE PASSENGER SIDE FUSE BOX BURST INTO FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10683685February 16, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
DRIVING AT APPROX 35 MPH, MY CAR SHOWED SERVICE STABILITRACK / SERVICE TRACTION CONTROL / VEHICLE IN REDUCED POWER. I DID HAVE REDUCED POWER, COULD NOT GO ANY FASTER THAN 15 OR 20 MPH. I CONTINUED DOWN THE ROAD ANOTHER BLOCK AND WITHOUT WARNING, THE CAR SHUTS DOWN WHILE GOING DOWN A SLIGHT GRADE,, WHICH CAUSE STEERING TO BECOME VERY HARD TO USE ALONG WITH LITTLE TO NO BRAKING, I ENDED UP GOING THRU A STOP SIGN AT THE BOTTOM OF THE GRADE BECAUSE OF LACK OF BRAKING POWER, LUCKILY NO VEHICLES WERE COMING, I GOT THE VEHICLE STOPPED, AND LOOKED AT THE DISPLAY, IT SAID IGNITION DISABLED, SERVICE THROTTLE. BY THE VEHICLE SHUTTING DOWN THAT IS A SAFETY ISSUE, THE VEHICLE SHOULD NEVER SHUT DOWN MAKING STEERING AND BRAKING ALMOST IMPOSSIBLE, IF IT FINDS AN ISSUE WITH THE THROTTLE, IT SHOULD JUST DISABLE THE THROTTLE SO I CAN STEER AND BRAKE WITHOUT PROBLEM. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES WITHOUT SUCCESS, THE 4TH TIME I TRIED THE VEHICLE DID START BACK UP AND WAS ABLE TO CONTINUE TO WORK, BUT WAS DID NOT SEEM TO BE RUNNING RIGHT AND CHECK ENGINE LIGHT STAYED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683544February 15, 2015
ENGINE, SERVICE BRAKES, STEERING
REDUCED ENGINE SIGNAL CAME ON SHORTLY AFTER SERVICE TRACTION, BRAKES, STEERING, CAME ON THEN CAR SHUT OFF NO POWER TO ANYTHING. BRAKES, STEERING NOTHING WORKED. PUT CAR IN NEUTRAL TO TRY A RESTART NOTHING. GOT CAR TO A COMPLETE STOP TOOK THE KEY OUT. THE DASH MADE A WEIRD NOISE ALMOST LIKE SOMETHING RESET. I PUT KEYS BACK IN TURNED THE KEY CAR STARTED NO PROBLEM ONLY THING THE CHECK ENGINE LIGHT WAS ON. TOOK VEHICLE HOME WENT BACK LATER THAT NIGHT. STARTED IT UP AND CHECK ENGINE LIGHT WAS OFF. THIS HAPPENS ALMOST ONCE AWEEK. 2ND ISSUE HEATER BLOWER GOING DOWN THE ROAD JUST SHUT OFF WEATHER -2 PLUS A WIND CHILL. HAD IT SERVICED THEY REPLACED A MODULE BLOWER RAN FINE FOR 4 DAYS, WEATHER ADVISORY WINDCHILL TEMP IS -10 45 MILES AWAY FROM HOME HEATER BLOWER NOT WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683433February 14, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THIS IS THE 3RD TIME: WHILE DRIVING, SPEED REDUCES DRAMATICALLY, SERVICE ENGINE INDICATOR COMES ON FOLLOWED BY WARNINGS: "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL". MY RESEARCH ON THE ISSUE TO FIND OUT HOW TO FIX, SHOWS MANY PEOPLE HAVING THE EXACT SAME PROBLEM THAT ISN'T GETTING RESOLVED BY GM. ENGINE POWER REDUCTION TO SUCH A DRAMATIC SPEED CAN BE EXTREMELY DANGEROUS FOR NOT ONLY THE OPERATOR OF THE AFFECTED VEHICLE, BUT ALSO ANYONE ELSE ON THE ROAD NEAR THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683467February 14, 2015
ENGINE, POWER TRAIN
WHILE DRIVING HOME FROM WORK RECEIVED ENGINE REDUCE POWER AND SERVICE TRACTION CONTROL LIGHT. I WAS ON THE FREEWAY GOING 65MPH WHEN THIS MESSAGE CAME ON AND LOST POWER TO MY CAR. I WAS NEARLY HIT BY CARS BEHIND ME. APPARENTLY MY THROTTLE BODY WAS AT FAULT. ABOUT A YEAR LATER HAD THE EXACT SAME THING HAPPEN WHILE COMING HOME FROM WORK. THROTTLE WENT BAD AND WAS NEARLY STRUCK BY TRAFFIC AGAIN. GOOGLE CHEVY IMPALA THROTTLE BODY AND YOU WILL SEE ALL THE PROBLEMS. NOT SURE HOW THIS HAS NOT BEEN RECALLED YET. WHEN I TOOK THE VEHICLE IN FOR SERVICE I WAS TOLD THAT THEY DO AT LEAST 3-4 OF THESE A WEEK. HOW IS THIS ALLOWED TO BE PUT ON CARS WHEN AT ANY RANDOM POINT THIS COULD QUIT. THEY SAID IT HAS AN ISSUE RELATED TO OIL CORRODING THE WIRES WHICH WOULD ALSO EXPLAIN WHY I GO THROUGH 3-4 QTS OF OIL EVERY 3,000 MILES. THE OIL DOES NOT DRIP ANYWHERE BUT GM SAID THIS WAS STANDARD AND COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683129February 13, 2015
VEHICLE SPEED CONTROL, STEERING, ENGINE
ON MY DISPLAY I HAVE SEEN DAILY (SERVICE TRACTION ACTION) AND (ENGINE POWER REDUCED) ALONG WITH (SERVICE AIRBAG) FOR MORE THAN A YEAR, DID NOT SERVICE DUE TO COST AND IT IS NOT MY FAULT! MY CAR USUALLY SLOWS DOWN ONCE THE ENGINE POWER REDUCED DISPLAYS CAUSING THE CAR TO JERK DUE TO ME TRYING TO GIVE IT MORE GAS SO AS NOT TO BE HIT FROM THE BACK. AS MY GRANDCHILDREN AND I WERE HEADED HOME ON THE FREEWAY MY CAR DECIDED TO JUST SHUT OFF. ON THE DISPLAY IT READ FIRST.. SERVICE TRACTION ACTION AND THEN STARTING DISABLED SERVICE THROTTLE. MY CAR IMMEDIATELY LOST POWER AND I BEGAN TO PRAY HOPING I WOULD NOT GET HIT FROM THE BACK WITH MY GRANDCHILDREN SITTING IN THE BACK. ONCE I PULLED OVER MY CAR WOULD NOT START I SAT FOR ABOUT A MINUTE AND TRIED TO START AGAIN AND IT STARTED. JUST TODAY 01/12/2015, WITH MY GRANDCHILDREN IN THE BACK OF MY CAR AGAIN MY CAR DECIDED TO LOOSE POWER AGAIN BUT THIS TIME IT DID SOMETHING VERY DIFFERENT, IT WOULD NOT ALLOW ME TO FIRST REVERSE AND THEN IT ALLOWED ME TO BUT SOON AFTER I COULD NOT GO FORWARD. THE GAS PEDDLE ACTED AS THOUGH THE CAR WAS COMPLETELY TURNED OFF BUT THE CAR WAS RUNNING. WHEN I ATTEMPTED TO PRESS THE GAS PEDDLE I PRESSED IT ALL THE WAY DOWN TO THE FLOOR, NOTHING HAPPENED. I ENDED UP CALLING A TOWING SERVICE AND AFTER TELLING THEM WHAT HAPPENED I WAS TOLD MY ISSUES STEMMED FROM A ELECTRICAL SYSTEM ISSUE THAT CHEVY HAD RECALLED. THIS DOES NOT MAKE ANY SENSE FOR SO MANY OF US TO GO THROUGH THE SAME ISSUES BUT NOTHING BE DONE ABOUT THESE ISSUES. SOMETHING NEEDS TO BE DONE QUICKLY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683233February 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683360February 13, 2015
STEERING
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK, BACK, AND ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10663908February 12, 2015
STRUCTURE:BODY:TRUNK LID
2010 CHEVROLET IMPALA CUSTOMER IS CONCERNED WITH THE REMOTE ELECTRIC TRUNK LID RELEASE MECHANISM FAILING AND NO BACKUP MANUAL RELEASE MECHANISM FROM EITHER OUTSIDE ON THE CAR TRUNK LID OR INSIDE THE PASSENGER COMPARTMENT OF THE CAR. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682972February 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS WERE INTERMITTENTLY MAKING A NOISE AS THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,913. UPDATED 4/6/15*CN UPDATED 04/14/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682785February 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682436February 10, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
THERE ARE 3 RECALLS I HAVE FOUND THAT POSSIBLY ARE EFFECTING MY 2003 IMPALA BUT BECAUSE MY SPECIFIC VIN # DOESN'T FALL UNDER ANY OF THESE GM IS REFUSING TO FIX THESE PROBLEMS. 1)THE BODY CONTROL MODULE NEEDS TO BE RESET. APPARENTLY WHEN IT GOES OUT THE CRUISE CONTROL DISENGAGES.....AND MY CRUISE CONTROL LIGHT IS ON BUT WON'T ENGAGE. PLUS MY MECHANIC SAYS THE BODY CONTROL MODULE ALSO IS WHAT IS COULD BE CAUSING MY HEATER FAN TO NOT WORK NOR MY INFORMATION DISPLAY TO WORK. BUT LOW AND BEHOLD WHEN THE CRUISE CONTROL LIGHT GOES OFF THEY BOTH WORK 2) THERE IS A RECALL STATING DROPS OF ENGINE OIL MAY LEAK ON EXHAUST MANIFOLD WITH HARD BRAKING AND I SOMETIMES SMELL OIL BURNING AFTER I DRIVE. IF IT WAS MY ACTUAL ENGINE LEAKING OIL I WOULD SMELL IT ALL THE TIME BUT I DON'T IT'S JUST AFTER I DRIVE CERTAIN PLACES THAT ARE VERY CONGESTED AND I BRAKE A LOT 3) THERE IS A FUEL VAPOR LEAK FROM THE GAS TANK WHICH IS BELIEVED TO BE CAUSING MY CHECK ENGINE LIGHT TO COME ON. IT THROWS THE CODE STATING I NEED TO POSSIBLE REPLACE THE GAS CAP (WHICH I HAVE DONE) AND ONLY COMES ON AFTER I HAVE PUT GAS IN THE CAR. I'M ALITTLE CONCERNED AND APPLAUD THAT JUST BECAUSE MY VIN # DOESN'T SHOW THESE RECALLS BUT IMPALAS ARE HAVING THESE RECALLS THAT GM WON'T FIX THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682458February 10, 2015
ELECTRICAL SYSTEM
TWO UNDER DASH ACTUATORS NEEDED TO BE REPLACED AT 31,060 AND 39,914 MILES. I BELIEVE THESE PARTS ARE FAULTY AND NEED TO BE RECALLED. WHEN I CONTACTED CHEVROLET, CASE# [XXX], I WAS ADVISED THAT RECALLS ARE ONLY INITIATED BY YOUR ORGANIZATION. SINCE THIS IS NOT A SAFETY ISSUE, THIS IS QUESTIONABLE. PLEASE ADVISE. 2010 CHEVROLET IMPALA, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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