Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10920121October 30, 2016
ENGINE
MY CAR'S ENGINE POWER WAS SEVERELY REDUCED SUDDENLY WHEN I WAS DRIVING ON INTERSTATE HIGHWAY 275 NORTH IN TAMPA, FL. A MESSAGE SHOWED ON THE DASH: " REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" AND THE CHECK ENGINE LIGHT WAS ON. THIS HAPPENED TODAY AROUND 7 PM ON OCT 30, 2016. MY CAR IS A CHEVY IMPALA 2009. I SEARCHED ONLINE AND FOUND THOUSANDS OF MESSAGES ABOUT THE SAME ERROR MESSAGE OF REDUCED ENGINE POWER ON MANY MODELS OF GM CARS INCLUDING IMPALA, MALIBU, TRAILBLAZER, SILVERADO. THIS WORRIES ME VERY MUCH AS SO MANY SAME ERROR MESSAGES AND ENGINE PROBLEMS HAPPENED ON SO MANY GM CARS. MY RESEARCH SHOWS THAT GM HAS DONE NOTHING TO RESOLVE THIS PROBLEM YET. SO THIS IRRESPONSIBILITY OF GM ON THIS SPECIFIC ISSUE PUT THE LIVES OF HUNDREDS OF THOUSANDS OF DRIVERS IN DANGER. I HOPE NHTSA LOOKS INTO THIS PROBLEM AND PRESSURE GM TO ISSUE A RECALL IF POSSIBLE TO TAKE CARE OF THIS SERIOUS PROBLEM. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919782October 28, 2016
WHEELS
AT 29K THE RIGHT REAR WHEEL BEARING BECAME DEFECTIVE AND NEEDED REPLACEMENT. THIS SHOULD NOT HAPPEN AT SUCH LOW MILEAGE. YES THIS VEHICLE IS EXPOSED TO NYS WINTERS BUT THE CAR IS GARAGED AND WELL MAINTAINED. THE REAR OF THE KNUCKLE IS WIDE OPEN TO THE ELEMENTS EXPOSING THE HUB BEARING TO THE ELEMENTS AND THIS IS AN EASY FIX SIMPLY BY CREATING A CAP ON THE BACK SIDE OF THE KNUCKLE ELIMINATING DEBRIS EXPOSURE. IT IS MY OPINION THAT THE PART WAS SIMPLY DEFECTIVE BASED ON SEVERAL NEWER SIMILAR GM VEHICLES HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919800October 28, 2016
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
TRACTION CONTROL SERVICE REDUCED ENGINE SPEED AND CHECK ENGINE LIGHT APPEARED ON DASH WHILE I WAS DRIVING . I HAD BEEN DRIVING LESS THAN 5 MINUTE AT SPEED LIMIT OF 40 MPH. I LOOKED THIS UP ONLINE .THERE WERE MANY COMPLAINTS BY PEOPLE HAVING THIS DAME ISSUE. THERE WERE PEOPLE SAYING THEIR LIVES WERE ENDANGERED .THEY WERE DRIVING AND THEIR ENGINE JUST SHUT OFF .THIS MANY PEOPLE HAVING ISSUES WITH 2009 IMPALAS .THIS IS OBVIOUSLY A DEFECT BY THE MANUFACTURER. I FEEL UNSAFE DRIVING THIS CAR . AND FRIENDS ARE TELLING ME THAT FORD CARES ABOUT THE SAFETY OF PEOPLE AN TAKES CARE OF THEIR CUSTOMERS. I AM HOPING CHEVROLET WILL PROVE THAT CUSTOMERS SAFETY IS NUMBER ONE PRIORITY. AND DOES A RECALL ON THIS ISSUE ASAP . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919951October 28, 2016
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT AND/OR RIGHT TURNS FROM A DEAD STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919327October 27, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE LOW BEAM HEADLIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN PROMPTED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919350October 27, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919716October 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
"SEVICE STABILITRAK" LIGHT CAME ON, THEN 2 HOURS LATER ABS LIGHT CAME ON AND ON EVERY LEFT TURN THERE IS A CRUNCHING SOUND IN THE FRONT TIRE AND ALARMS SOUND, AND MY ENGINE STARTED STALLING AS I WAS TURNING ONTO A BUSY STREET, ALMOST WAS IN A CRASH. WHEN I MADE IT HOME I RESEARCHED IT AND FOUND MANY OTHER IMPALA OWNERS HAVE THE SAME PROBLEM, SAME SCENARIO. THIS CANNOT BE A COINCIDENCE THAT EVERY CHEVY CUSTOMER IS DESCRIBING THIS SAME SITUATION. CHEVROLET NEEDS TO HAVE A RECALL ON THESE IMPALA'S. WE ALL LOVE OUR IMPALA'S BUT YOU CANNOT ALLOW US TO BE OUT THERE ON THE ROAD IN DANGER. WE WANT TO SUPPORT AMERICAN MADE!! PLEASE DO THE RIGHT THING AND FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919168October 26, 2016
TIRES
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA EQUIPPED WITH LIONHART TIRES, TIRES SIZE:225/60R16. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE OF THE VEHICLE MADE A WHINING NOISE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER TIRE WAS SPLIT IN TWO. THE VEHICLE WAS TAKEN TO A TIRE DEALER, BUT WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE LINE INFORMATION WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918784October 25, 2016
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND MADE A GRINDING NOISE WHEN MAKING A TURN IN THE MIDDLE OF AN INTERSECTION. THE CONTACT ALSO HEARD GRINDING NOISES WHEN THE VEHICLE WAS SHIFTED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 81,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918800October 25, 2016
WHEELS, UNKNOWN OR OTHER
MY CAR HAS BEEN MAKING A GRINDING NOISE WHEN BACKING UP OR TURNING LEFT. IT DOES IT ONCE IN A WHILE. WHEN ACCELERATED IT DOESN'T GO ANYWHERE THEN IT TAKES OFF.ALMOST CAUSED MY DAUGHTER TO HAVE A WRECK TODAY AND I'M NOT PLEASED. TOOK IT TO A FEW PLACES TO HAVE IT CHECKED AND IT WOULDN'T DO IT. AFTER TODAY, I AM NOT TO HAPPY WITH MY 2013 CHEVROLET IMPALA LTZ. SOMETHING NEEDS TO BE DONE ABOUT THIS CONTINUING PROBLEM WITH THESE CARS. IS IT GONNA TAKE SOMEONE TO DIE BEFORE CHEVROLET DOES SOMETHING ABOUT IT. MY DAUGHTER WAS TURNING INTO A BUSY INTERSECTION WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918842October 25, 2016
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918423October 24, 2016
EXTERIOR LIGHTING
MY DRIVERS PASSENGER SIDE HEADLAMP ASSEMBLY LEAKS EVERY TIME IT RAINS OR WHEN THE VEHICLE GETS WASHED. I'VE BEEN STOPPED TWICE BY LAW ENFORCEMENT AND GIVEN A WARNING ABOUT MY HEADLAMP BEING OUT. I'VE REPLACED THE HEAD LIGHT TWICE AT $57.00 EACH TIME. I CAN'T AFFORD TO KEEP REPLACING THIS LIGHT. GM WANTS OVER $1500 TO REPLACE THE HEADLAMP ASSEMBLY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS REPLACEMENT. CADILLAC & EQUINOX ARE HAVING THE SAME PROBLEM. I NEVER IN ALL OF THE GM VEHICLES I HAVE EVER OWNED HAD THIS KIND OF A PROBLEM. I FEEL GM SHOULD HAVE TO PAY FOR THE REPLACEMENT. I WAS ON THE HIGHWAY WHEN IT HAPPENED. THIS CAN BE VERY DANGEROUS. DRIVING WITHOUT PROPER VISIBILITY. WHEN IT'S RAINING, OR WHILE DEER ARE RUNNING ALL OVER THE PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918453October 24, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD MY 2010 CHEVROLET IMPALA LS FOR ABOUT ONE YEAR NOW. PROBLEM STARTED HAPPENING 6 MONTHS AFTER I BOUGHT IT. WHILE DRIVING AT HIGH-SPEED'S IN ANY KIND OF WEATHER TWO LIGHTS POP UP, THE CHECK ENGINE LIGHT AND THE STABILITY TRACK LIGHT. I ALSO GET THREE DISPLAY MESSAGES, SERVICE STABILTRACK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. HALF OF THE TIMES THAT THIS OCCURS MY CAR LITERALLY SHUTS OFF WHILE DRIVING AND A DIFFERENT MESSAGE IS DISPLAYED STATING ENGINE POWER IS SHUTTING DOWN. I LOSE ALL CONTROL OF VEHICLE, POWER STEERING, GAS ETC. THIS ONLY HAPPENS WHEN GOING HIGH SPEEDS, WHICH IS EVEN MORE DANGEROUS. I TURN THE CAR OFF. IF I IMMEDIATELY TRY TO TURN IT BACK ON IT DOES NOTHING. I MUST WAIT A MINUTE OR 2 BEFORE IT WILL TURN OVER. AT THIS POINT USUALLY ALL DISPLAY AND LIGHTS ARE OFF, EXCEPT THE CHECK ENGINE LIGHT. WHICH EVENTUALLY DOES GO AWAY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE FIXED ASAP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918596October 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10918113October 23, 2016
WHEELS
MY CAR HAS WARN OUT TWO SETS OF TIRES ON THE REAR . THE STILL IS SHOWING . I HAVE ALWAYS KNOWN THE FRONT TIRES TO WARE OUT TWICE AS FAST AS THE REAR. HOWEVER, IT IS NOT HAPPENING WITH THIS IMPALA. FOR SOME REASON THE STEEL IN THE TIRES ARE ALWAYS SHOWING CLOSE TO THE MIDDLE OF THE TIRE. I DON'T DRIVE MUCH SO THIS IS A BIG PROBLEM FOR ME. WHEN IT HAPPENED THE FIRST TIME WITH THE TIRES THAT CAME ON THE CAR, I BOUGHT A NEW SET AND HAD THE CAR ALIGNED. IT HAS DONE IT AGAIN SO I BELIEVE THERE IS A DEFECT IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917927October 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING THE VEHICLE AT ANY SPEED AND VEERING LEFT, THE TIRES SPUN AND THE INSTRUMENT PANEL DISPLAYED THE VEHICLE ICON AND "STABILITY TRACK SERVICE". THE VEHICLE WAS DRIVEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE FAILURE RECURRED MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917959October 21, 2016
ENGINE
THE CHECK ENGINE LIGHT COMES ON AND IT SAYS SERVICE STABILITRAK REDUCED POWER ENGINE. THEN THE CAR SLOWS, IT MAY JERK, OR STALL. THIS HAS BEEN AN ONGOING ISSUE. I'VE TAKEN IT TO BE LOOKED AT LEAST 2 OR 3 TIMES. I'VE BEEN TOLD THEY DON'T SEE ANYTHING AND I SHOULD BRING THE CAR IN TO GET SERVICED THE LIGHT COMES ON. IT USUALLY LAST A FEW DAYS BUT IT WILL COME BACK ON. I'VE ALSO RECEIVED A LETTER FROM CHEVROLET ABOUT FIXING IT BUT WHEN I TOOK IT TO GET SERVICED I WAS TOLD THAT IT HAD TO BE UNDER A CERTAIN AMOUNT OF MILES. THIS IS A SAFETY HAZARD AND COULD CAUSE A POTENTIAL CAR ACCIDENT OR EVEN DEATH IF TRAVELING AT HIGH SPEEDS AND THEN ALL OF A SUDDEN YOUR CAR ENGINE REDUCES POWER. I KNOW THIS BECAUSE I'VE ALMOST BEEN IN AN ACCIDENT TWICE DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917582October 20, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE REAR DEFROSTER WAS ACTIVATED, IT BURNED AND MELTED ONE OF THE PLUGS COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT DEALER OR MECHANIC. THE CONTACT REPAIRED THE VEHICLE HIMSELF, BUT THE FAILURE RECURRED. THE VIN AND FAILURE MILEAGE WAS UNKNOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10917654October 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
MY IMPALA 2014 SUDDENLY SAYS 'SERVICE STABILITRAK' IN THE DISPLAY AND THE ENGINE POWER DRASTICALLY REDUCES. I HAVE SEE THIS IN FORUMS THAT IS A COMMON ISSUE WITH GM CARS AND IT HAPPENED TO ME COUPLE OF TIMES. THIS IS A VERY DANGEROUS ISSUE WHEN HAPPENS AT FREEWAYS OR ANY FASTER TRAFFIC ROUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917249October 19, 2016
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) AND WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES NEEDED TO BE WRAPPED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS WERE PERFORMED, "SERVICE TRANSACTION" DISPLAYED ACROSS THE MESSAGE BOARD AND THE ABS WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 90,517.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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